Allergy flag Patient needing to be seen for UTI Call over 15 min Scheduled suture removal Patient upset you Patient upset you have to transfer them Interpreter call Halloween plans PA needed for med Scheduled vaccine only appt Patient requesting med without being seen Scam caller Ready for Friday! Roch calling to schedule Post Hosp Forgot Admin time Referral request to PCP Transfer to Roch specialty Patient born in January Transfer to Cardiology Patient tells you to "listen" Patient denies scheduling AMV No shows over 20% Think baby K will be late Used google No insurance on file Patient over 90 years old Stayed in queue for over 30 min Patient online services pending Missed wrap up code Gave fax # Didn't get out of queue in time Patient checking status of refill Think baby K will be on time Patient using mail order pharmacy Patient born same year as you Computer issues Nursing home calling to schedule Transfer to ROI, billing, or patient experience Scheduled in 2026 Excited for baby K Transcribe labs/ Mammo Triage gave 24hr ep Pharmacy calling Created new patient chart Placed message to get an order Patient swore NO ROI on file Death report Allergy flag Patient needing to be seen for UTI Call over 15 min Scheduled suture removal Patient upset you Patient upset you have to transfer them Interpreter call Halloween plans PA needed for med Scheduled vaccine only appt Patient requesting med without being seen Scam caller Ready for Friday! Roch calling to schedule Post Hosp Forgot Admin time Referral request to PCP Transfer to Roch specialty Patient born in January Transfer to Cardiology Patient tells you to "listen" Patient denies scheduling AMV No shows over 20% Think baby K will be late Used google No insurance on file Patient over 90 years old Stayed in queue for over 30 min Patient online services pending Missed wrap up code Gave fax # Didn't get out of queue in time Patient checking status of refill Think baby K will be on time Patient using mail order pharmacy Patient born same year as you Computer issues Nursing home calling to schedule Transfer to ROI, billing, or patient experience Scheduled in 2026 Excited for baby K Transcribe labs/ Mammo Triage gave 24hr ep Pharmacy calling Created new patient chart Placed message to get an order Patient swore NO ROI on file Death report
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Allergy flag
B-Patient needing to be seen for UTI
I-Call over 15 min
:-Scheduled suture removal
G-Patient upset you
G-Patient upset you have to transfer them
N-Interpreter call
B-Halloween plans
:-PA needed for med
B-Scheduled vaccine only appt
I-Patient requesting med without being seen
G-Scam caller
:-Ready for Friday!
:-Roch calling to schedule Post Hosp
B-Forgot Admin time
!-Referral request to PCP
G-Transfer to Roch specialty
O-Patient born in January
N-Transfer to Cardiology
:-Patient tells you to "listen"
:-Patient denies scheduling AMV
B-No shows over 20%
!-Think baby K will be late
O-Used google
N-No insurance on file
!-Patient over 90 years old
B-Stayed in queue for over 30 min
O-Patient online services pending
N-Missed wrap up code
G-Gave fax #
I-Didn't get out of queue in time
N-Patient checking status of refill
O-Think baby K will be on time
!-Patient using mail order pharmacy
I-Patient born same year as you
O-Computer issues
I-Nursing home calling to schedule
!-Transfer to ROI, billing, or patient experience
O-Scheduled in 2026
I-Excited for baby K
G-Transcribe labs/ Mammo
:-Triage gave 24hr ep
B-Pharmacy calling
!-Created new patient chart
I-Placed message to get an order
!-Patient swore
N-NO ROI on file
O-Death report