Patient upset you Patient born in January Think baby K will be late Patient requesting med without being seen Transcribe labs/ Mammo Pharmacy calling Placed message to get an order Patient born same year as you Forgot Admin time PA needed for med Interpreter call Patient using mail order pharmacy Created new patient chart Didn't get out of queue in time Halloween plans Gave fax # Ready for Friday! Scheduled suture removal Patient online services pending Stayed in queue for over 30 min Death report Allergy flag Patient swore Scheduled vaccine only appt Computer issues Used google Call over 15 min Think baby K will be on time Transfer to Roch specialty Triage gave 24hr ep Patient over 90 years old Roch calling to schedule Post Hosp NO ROI on file Patient upset you have to transfer them Patient needing to be seen for UTI Missed wrap up code Transfer to Cardiology No insurance on file Scheduled in 2026 Scam caller Patient checking status of refill No shows over 20% Excited for baby K Patient denies scheduling AMV Nursing home calling to schedule Patient tells you to "listen" Transfer to ROI, billing, or patient experience Referral request to PCP Patient upset you Patient born in January Think baby K will be late Patient requesting med without being seen Transcribe labs/ Mammo Pharmacy calling Placed message to get an order Patient born same year as you Forgot Admin time PA needed for med Interpreter call Patient using mail order pharmacy Created new patient chart Didn't get out of queue in time Halloween plans Gave fax # Ready for Friday! Scheduled suture removal Patient online services pending Stayed in queue for over 30 min Death report Allergy flag Patient swore Scheduled vaccine only appt Computer issues Used google Call over 15 min Think baby K will be on time Transfer to Roch specialty Triage gave 24hr ep Patient over 90 years old Roch calling to schedule Post Hosp NO ROI on file Patient upset you have to transfer them Patient needing to be seen for UTI Missed wrap up code Transfer to Cardiology No insurance on file Scheduled in 2026 Scam caller Patient checking status of refill No shows over 20% Excited for baby K Patient denies scheduling AMV Nursing home calling to schedule Patient tells you to "listen" Transfer to ROI, billing, or patient experience Referral request to PCP
(Print)
G-Patient upset you
O-Patient born in January
!-Think baby K will be late
I-Patient requesting med without being seen
G-Transcribe labs/ Mammo
B-Pharmacy calling
I-Placed message to get an order
I-Patient born same year as you
B-Forgot Admin time
:-PA needed for med
N-Interpreter call
!-Patient using mail order pharmacy
!-Created new patient chart
I-Didn't get out of queue in time
B-Halloween plans
G-Gave fax #
:-Ready for Friday!
:-Scheduled suture removal
O-Patient online services pending
B-Stayed in queue for over 30 min
O-Death report
N-Allergy flag
!-Patient swore
B-Scheduled vaccine only appt
O-Computer issues
O-Used google
I-Call over 15 min
O-Think baby K will be on time
G-Transfer to Roch specialty
:-Triage gave 24hr ep
!-Patient over 90 years old
:-Roch calling to schedule Post Hosp
N-NO ROI on file
G-Patient upset you have to transfer them
B-Patient needing to be seen for UTI
N-Missed wrap up code
N-Transfer to Cardiology
N-No insurance on file
O-Scheduled in 2026
G-Scam caller
N-Patient checking status of refill
B-No shows over 20%
I-Excited for baby K
:-Patient denies scheduling AMV
I-Nursing home calling to schedule
:-Patient tells you to "listen"
!-Transfer to ROI, billing, or patient experience
!-Referral request to PCP
