Created new patient chart Excited for baby K Patient denies scheduling AMV Death report Patient requesting med without being seen Scam caller Patient upset you Patient checking status of refill Transfer to ROI, billing, or patient experience Gave fax # Nursing home calling to schedule Allergy flag Ready for Friday! Transfer to Cardiology Patient using mail order pharmacy PA needed for med Transcribe labs/ Mammo Scheduled suture removal Patient online services pending Patient born same year as you Computer issues Forgot Admin time Transfer to Roch specialty Stayed in queue for over 30 min Patient over 90 years old Missed wrap up code Patient upset you have to transfer them Used google Didn't get out of queue in time NO ROI on file Placed message to get an order No insurance on file No shows over 20% Patient tells you to "listen" Patient born in January Patient needing to be seen for UTI Patient swore Think baby K will be on time Scheduled vaccine only appt Pharmacy calling Scheduled in 2026 Think baby K will be late Interpreter call Triage gave 24hr ep Halloween plans Roch calling to schedule Post Hosp Call over 15 min Referral request to PCP Created new patient chart Excited for baby K Patient denies scheduling AMV Death report Patient requesting med without being seen Scam caller Patient upset you Patient checking status of refill Transfer to ROI, billing, or patient experience Gave fax # Nursing home calling to schedule Allergy flag Ready for Friday! Transfer to Cardiology Patient using mail order pharmacy PA needed for med Transcribe labs/ Mammo Scheduled suture removal Patient online services pending Patient born same year as you Computer issues Forgot Admin time Transfer to Roch specialty Stayed in queue for over 30 min Patient over 90 years old Missed wrap up code Patient upset you have to transfer them Used google Didn't get out of queue in time NO ROI on file Placed message to get an order No insurance on file No shows over 20% Patient tells you to "listen" Patient born in January Patient needing to be seen for UTI Patient swore Think baby K will be on time Scheduled vaccine only appt Pharmacy calling Scheduled in 2026 Think baby K will be late Interpreter call Triage gave 24hr ep Halloween plans Roch calling to schedule Post Hosp Call over 15 min Referral request to PCP
(Print)
!-Created new patient chart
I-Excited for baby K
:-Patient denies scheduling AMV
O-Death report
I-Patient requesting med without being seen
G-Scam caller
G-Patient upset you
N-Patient checking status of refill
!-Transfer to ROI, billing, or patient experience
G-Gave fax #
I-Nursing home calling to schedule
N-Allergy flag
:-Ready for Friday!
N-Transfer to Cardiology
!-Patient using mail order pharmacy
:-PA needed for med
G-Transcribe labs/ Mammo
:-Scheduled suture removal
O-Patient online services pending
I-Patient born same year as you
O-Computer issues
B-Forgot Admin time
G-Transfer to Roch specialty
B-Stayed in queue for over 30 min
!-Patient over 90 years old
N-Missed wrap up code
G-Patient upset you have to transfer them
O-Used google
I-Didn't get out of queue in time
N-NO ROI on file
I-Placed message to get an order
N-No insurance on file
B-No shows over 20%
:-Patient tells you to "listen"
O-Patient born in January
B-Patient needing to be seen for UTI
!-Patient swore
O-Think baby K will be on time
B-Scheduled vaccine only appt
B-Pharmacy calling
O-Scheduled in 2026
!-Think baby K will be late
N-Interpreter call
:-Triage gave 24hr ep
B-Halloween plans
:-Roch calling to schedule Post Hosp
I-Call over 15 min
!-Referral request to PCP
