Patient over 90 years old
Used google Patient tells you to "listen" Interpreter call Gave fax # Patient requesting med without being seen Forgot Admin time Triage gave 24hr ep Scheduled in 2026 Computer issues Transfer to Roch specialty Patient denies scheduling AMV Transfer to Cardiology Scheduled vaccine only appt Allergy flag Roch calling to schedule Post Hosp PA needed for med Patient swore No shows over 20% Think baby K will be on time Death report Transfer to ROI, billing, or patient experience Missed wrap up code Patient born in January Patient checking status of refill Nursing home calling to schedule Stayed in queue for over 30 min Patient needing to be seen for UTI Scheduled suture removal Call over 15 min Didn't get out of queue in time Halloween plans No insurance on file Patient using mail order pharmacy NO ROI on file Patient upset you have to transfer them Patient online services pending Transcribe labs/ Mammo Excited for baby K Ready for Friday! Placed message to get an order Patient born same year as you Patient upset you Think baby K will be late Scam caller Pharmacy calling Created new patient chart Referral request to PCP Patient over 90 years old Used google Patient tells you to "listen" Interpreter call Gave fax # Patient requesting med without being seen Forgot Admin time Triage gave 24hr ep Scheduled in 2026 Computer issues Transfer to Roch specialty Patient denies scheduling AMV Transfer to Cardiology Scheduled vaccine only appt Allergy flag Roch calling to schedule Post Hosp PA needed for med Patient swore No shows over 20% Think baby K will be on time Death report Transfer to ROI, billing, or patient experience Missed wrap up code Patient born in January Patient checking status of refill Nursing home calling to schedule Stayed in queue for over 30 min Patient needing to be seen for UTI Scheduled suture removal Call over 15 min Didn't get out of queue in time Halloween plans No insurance on file Patient using mail order pharmacy NO ROI on file Patient upset you have to transfer them Patient online services pending Transcribe labs/ Mammo Excited for baby K Ready for Friday! Placed message to get an order Patient born same year as you Patient upset you Think baby K will be late Scam caller Pharmacy calling Created new patient chart Referral request to PCP
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
!-Patient over 90 years old
O-Used google
:-Patient tells you to "listen"
N-Interpreter call
G-Gave fax #
I-Patient requesting med without being seen
B-Forgot Admin time
:-Triage gave 24hr ep
O-Scheduled in 2026
O-Computer issues
G-Transfer to Roch specialty
:-Patient denies scheduling AMV
N-Transfer to Cardiology
B-Scheduled vaccine only appt
N-Allergy flag
:-Roch calling to schedule Post Hosp
:-PA needed for med
!-Patient swore
B-No shows over 20%
O-Think baby K will be on time
O-Death report
!-Transfer to ROI, billing, or patient experience
N-Missed wrap up code
O-Patient born in January
N-Patient checking status of refill
I-Nursing home calling to schedule
B-Stayed in queue for over 30 min
B-Patient needing to be seen for UTI
:-Scheduled suture removal
I-Call over 15 min
I-Didn't get out of queue in time
B-Halloween plans
N-No insurance on file
!-Patient using mail order pharmacy
N-NO ROI on file
G-Patient upset you have to transfer them
O-Patient online services pending
G-Transcribe labs/ Mammo
I-Excited for baby K
:-Ready for Friday!
I-Placed message to get an order
I-Patient born same year as you
G-Patient upset you
!-Think baby K will be late
G-Scam caller
B-Pharmacy calling
!-Created new patient chart
!-Referral request to PCP