Created new patient chart Scam caller Scheduled vaccine only appt Patient swore Death report Scheduled in 2026 Call over 15 min Transcribe labs/ Mammo Allergy flag Patient online services pending Nursing home calling to schedule Patient using mail order pharmacy No insurance on file Triage gave 24hr ep Halloween plans Transfer to Cardiology Pharmacy calling Patient upset you Patient denies scheduling AMV Forgot Admin time Excited for baby K No shows over 20% Interpreter call Transfer to Roch specialty NO ROI on file Patient needing to be seen for UTI Gave fax # Patient upset you have to transfer them Computer issues Patient checking status of refill Transfer to ROI, billing, or patient experience Placed message to get an order Patient over 90 years old Think baby K will be on time Patient born in January Used google Referral request to PCP Stayed in queue for over 30 min Patient tells you to "listen" Think baby K will be late Patient requesting med without being seen Ready for Friday! Roch calling to schedule Post Hosp PA needed for med Didn't get out of queue in time Scheduled suture removal Patient born same year as you Missed wrap up code Created new patient chart Scam caller Scheduled vaccine only appt Patient swore Death report Scheduled in 2026 Call over 15 min Transcribe labs/ Mammo Allergy flag Patient online services pending Nursing home calling to schedule Patient using mail order pharmacy No insurance on file Triage gave 24hr ep Halloween plans Transfer to Cardiology Pharmacy calling Patient upset you Patient denies scheduling AMV Forgot Admin time Excited for baby K No shows over 20% Interpreter call Transfer to Roch specialty NO ROI on file Patient needing to be seen for UTI Gave fax # Patient upset you have to transfer them Computer issues Patient checking status of refill Transfer to ROI, billing, or patient experience Placed message to get an order Patient over 90 years old Think baby K will be on time Patient born in January Used google Referral request to PCP Stayed in queue for over 30 min Patient tells you to "listen" Think baby K will be late Patient requesting med without being seen Ready for Friday! Roch calling to schedule Post Hosp PA needed for med Didn't get out of queue in time Scheduled suture removal Patient born same year as you Missed wrap up code
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
!-Created new patient chart
G-Scam caller
B-Scheduled vaccine only appt
!-Patient swore
O-Death report
O-Scheduled in 2026
I-Call over 15 min
G-Transcribe labs/ Mammo
N-Allergy flag
O-Patient online services pending
I-Nursing home calling to schedule
!-Patient using mail order pharmacy
N-No insurance on file
:-Triage gave 24hr ep
B-Halloween plans
N-Transfer to Cardiology
B-Pharmacy calling
G-Patient upset you
:-Patient denies scheduling AMV
B-Forgot Admin time
I-Excited for baby K
B-No shows over 20%
N-Interpreter call
G-Transfer to Roch specialty
N-NO ROI on file
B-Patient needing to be seen for UTI
G-Gave fax #
G-Patient upset you have to transfer them
O-Computer issues
N-Patient checking status of refill
!-Transfer to ROI, billing, or patient experience
I-Placed message to get an order
!-Patient over 90 years old
O-Think baby K will be on time
O-Patient born in January
O-Used google
!-Referral request to PCP
B-Stayed in queue for over 30 min
:-Patient tells you to "listen"
!-Think baby K will be late
I-Patient requesting med without being seen
:-Ready for Friday!
:-Roch calling to schedule Post Hosp
:-PA needed for med
I-Didn't get out of queue in time
:-Scheduled suture removal
I-Patient born same year as you
N-Missed wrap up code