Death report Computer issues
Used google Patient needing to be seen for UTI Patient over 90 years old Patient using mail order pharmacy Patient checking status of refill Stayed in queue for over 30 min Triage gave 24hr ep Patient born same year as you PA needed for med Patient upset you have to transfer them Scheduled in 2026 Patient requesting med without being seen No shows over 20% Scam caller Patient tells you to "listen" Patient born in January Placed message to get an order Patient upset you Ready for Friday! Patient online services pending Think baby K will be on time Referral request to PCP NO ROI on file Transfer to Cardiology Excited for baby K Transfer to Roch specialty Think baby K will be late Scheduled suture removal Nursing home calling to schedule Patient denies scheduling AMV Halloween plans Roch calling to schedule Post Hosp Missed wrap up code Transcribe labs/ Mammo No insurance on file Scheduled vaccine only appt Patient swore Forgot Admin time Didn't get out of queue in time Allergy flag Call over 15 min Pharmacy calling Created new patient chart Transfer to ROI, billing, or patient experience Interpreter call Gave fax # Death report Computer issues Used google Patient needing to be seen for UTI Patient over 90 years old Patient using mail order pharmacy Patient checking status of refill Stayed in queue for over 30 min Triage gave 24hr ep Patient born same year as you PA needed for med Patient upset you have to transfer them Scheduled in 2026 Patient requesting med without being seen No shows over 20% Scam caller Patient tells you to "listen" Patient born in January Placed message to get an order Patient upset you Ready for Friday! Patient online services pending Think baby K will be on time Referral request to PCP NO ROI on file Transfer to Cardiology Excited for baby K Transfer to Roch specialty Think baby K will be late Scheduled suture removal Nursing home calling to schedule Patient denies scheduling AMV Halloween plans Roch calling to schedule Post Hosp Missed wrap up code Transcribe labs/ Mammo No insurance on file Scheduled vaccine only appt Patient swore Forgot Admin time Didn't get out of queue in time Allergy flag Call over 15 min Pharmacy calling Created new patient chart Transfer to ROI, billing, or patient experience Interpreter call Gave fax #
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Death report
O-Computer issues
O-Used google
B-Patient needing to be seen for UTI
!-Patient over 90 years old
!-Patient using mail order pharmacy
N-Patient checking status of refill
B-Stayed in queue for over 30 min
:-Triage gave 24hr ep
I-Patient born same year as you
:-PA needed for med
G-Patient upset you have to transfer them
O-Scheduled in 2026
I-Patient requesting med without being seen
B-No shows over 20%
G-Scam caller
:-Patient tells you to "listen"
O-Patient born in January
I-Placed message to get an order
G-Patient upset you
:-Ready for Friday!
O-Patient online services pending
O-Think baby K will be on time
!-Referral request to PCP
N-NO ROI on file
N-Transfer to Cardiology
I-Excited for baby K
G-Transfer to Roch specialty
!-Think baby K will be late
:-Scheduled suture removal
I-Nursing home calling to schedule
:-Patient denies scheduling AMV
B-Halloween plans
:-Roch calling to schedule Post Hosp
N-Missed wrap up code
G-Transcribe labs/ Mammo
N-No insurance on file
B-Scheduled vaccine only appt
!-Patient swore
B-Forgot Admin time
I-Didn't get out of queue in time
N-Allergy flag
I-Call over 15 min
B-Pharmacy calling
!-Created new patient chart
!-Transfer to ROI, billing, or patient experience
N-Interpreter call
G-Gave fax #