De-escalateda frustratedcustomerwith kindnessSomeoneasks “exactlylike last time”but can’trememberCustomerordered allholiday drinkson the sameticket (receipt)Took Santa'sor one if hiselves order/made theirdrinkSurvived ashift where theespressomachine actedpossessedCovered ashift orswapped tohelp theteamTookinitiative torestockduring peakhoursSomeoneorders a" just surpriseme” drink(receipt)Got throughan entire rushwith 100%accuratedrinksGot mentionedby name in apositivecustomercomment"Whatsyoursweetestdrink."Dealt with aspilled drinkdisaster(picture)Madesomeonelaugh atthe registerSteamed 8different milktypes in asingle rushRemembereda regularcustomer’sname or drinkFree!"can youmake itextraextra hot"Hit oursalesgoal!Orders a hotand icedversion of thesame drink onthe same ticket(receipt)CustomercomplimentedyoupersonallyConvinced acustomer to trya new holidaydrink (and theyliked it!)Gotcomplimentedbymanagementand didn’t jinx itConvinceda customerto get afood item"whats yourfavoritedrink" butdoesn't orderitDe-escalateda frustratedcustomerwith kindnessSomeoneasks “exactlylike last time”but can’trememberCustomerordered allholiday drinkson the sameticket (receipt)Took Santa'sor one if hiselves order/made theirdrinkSurvived ashift where theespressomachine actedpossessedCovered ashift orswapped tohelp theteamTookinitiative torestockduring peakhoursSomeoneorders a" just surpriseme” drink(receipt)Got throughan entire rushwith 100%accuratedrinksGot mentionedby name in apositivecustomercomment"Whatsyoursweetestdrink."Dealt with aspilled drinkdisaster(picture)Madesomeonelaugh atthe registerSteamed 8different milktypes in asingle rushRemembereda regularcustomer’sname or drinkFree!"can youmake itextraextra hot"Hit oursalesgoal!Orders a hotand icedversion of thesame drink onthe same ticket(receipt)CustomercomplimentedyoupersonallyConvinced acustomer to trya new holidaydrink (and theyliked it!)Gotcomplimentedbymanagementand didn’t jinx itConvinceda customerto get afood item"whats yourfavoritedrink" butdoesn't orderit

Barista Bingo (holiday edition) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated a frustrated customer with kindness
  2. Someone asks “exactly like last time” but can’t remember
  3. Customer ordered all holiday drinks on the same ticket (receipt)
  4. Took Santa's or one if his elves order/ made their drink
  5. Survived a shift where the espresso machine acted possessed
  6. Covered a shift or swapped to help the team
  7. Took initiative to restock during peak hours
  8. Someone orders a " just surprise me” drink (receipt)
  9. Got through an entire rush with 100% accurate drinks
  10. Got mentioned by name in a positive customer comment
  11. "Whats your sweetest drink."
  12. Dealt with a spilled drink disaster (picture)
  13. Made someone laugh at the register
  14. Steamed 8 different milk types in a single rush
  15. Remembered a regular customer’s name or drink
  16. Free!
  17. "can you make it extra extra hot"
  18. Hit our sales goal!
  19. Orders a hot and iced version of the same drink on the same ticket (receipt)
  20. Customer complimented you personally
  21. Convinced a customer to try a new holiday drink (and they liked it!)
  22. Got complimented by management and didn’t jinx it
  23. Convinced a customer to get a food item
  24. "whats your favorite drink" but doesn't order it