(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalated a frustrated customer with kindness
Someone asks “exactly like last time” but can’t remember
Customer ordered all holiday drinks on the same ticket (receipt)
Took Santa's or one if his elves order/ made their drink
Survived a shift where the espresso machine acted possessed
Covered a shift or swapped to help the team
Took initiative to restock during peak hours
Someone orders a
" just surprise me” drink
(receipt)
Got through an entire rush with 100% accurate drinks
Got mentioned by name in a positive customer comment
"Whats your sweetest drink."
Dealt with a spilled drink disaster
(picture)
Made someone laugh at the register
Steamed 8 different milk types in a single rush
Remembered a regular customer’s name or drink
Free!
"can you make it extra extra hot"
Hit our sales goal!
Orders a hot and iced version of the same drink on the same ticket (receipt)
Customer complimented you personally
Convinced a customer to try a new holiday drink (and they liked it!)