(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer knows their full name without prompting
You can hear your customers dog/pet in background
Paul makes a Dad Joke in the T2 Chat
Customer has all requirements for transaction ready without waiting
Any enquiry regarding Fines Vic
You need to place a phone ID fail on a customers account
Mike mentions Bruce in the T2 chat
Take 1 break within 2 mins of rostered time
Customer calls you unhelpful
You get an interpreter call
Customer asks you to repeat your name
You cant find the SMS link you need/want
A call gets transferred to you unnecessarily
Send 3 SMS in one call
Make at least one random comment to a customer
Customer asks "Are you open Cup Day Public Holiday?"
Customer has to make more than 1 attempt to finalise payment