(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone mentions food in the T2 chat
Mike mentions Bruce in the T2 chat
You need to place a phone ID fail on a customers account
Your caller wants to 3rd party in someone else
Make at least one random comment to a customer
You get an interpreter call
A call gets transferred to you unnecessarily
Customer calls you unhelpful
Customer has a Phone ID Fail on their account
Send 3 SMS in one call
Customer asks you to repeat your name
Customer has all requirements for transaction ready without waiting
Customer knows their full name without prompting
Customer has to make more than 1 attempt to finalise payment
Customer asks you to email them the info
Customer asks "Are you open Cup Day Public Holiday?"
