Customerknows theirfull namewithoutpromptingYou can hearyourcustomersdog/pet inbackgroundPaul makesa Dad Jokein the T2ChatCustomer hasallrequirementsfor transactionready withoutwaitingAnyenquiryregardingFines VicYou need toplace a phoneID fail on acustomersaccountMikementionsBruce inthe T2 chatTake 1 breakwithin 2 minsof rosteredtimeCustomercalls youunhelpfulYou getaninterpretercallCustomerasks youto repeatyour nameYou cant findthe SMS linkyouneed/wantA call getstransferred toyouunnecessarilySend 3SMS inone callMake atleast onerandomcomment toa customerCustomerasks "Are youopen CupDay PublicHoliday?"Customer hasto make morethan 1 attemptto finalisepaymentSomeonementionsfood in theT2 chatCustomermentions theMelbourneCupCustomergets yournamerightSend aUVPSMSCustomerhas a PhoneID Fail ontheir accountYour callerwants to 3rdparty insomeoneelseCustomerasks you toemail themthe infoCustomerknows theirfull namewithoutpromptingYou can hearyourcustomersdog/pet inbackgroundPaul makesa Dad Jokein the T2ChatCustomer hasallrequirementsfor transactionready withoutwaitingAnyenquiryregardingFines VicYou need toplace a phoneID fail on acustomersaccountMikementionsBruce inthe T2 chatTake 1 breakwithin 2 minsof rosteredtimeCustomercalls youunhelpfulYou getaninterpretercallCustomerasks youto repeatyour nameYou cant findthe SMS linkyouneed/wantA call getstransferred toyouunnecessarilySend 3SMS inone callMake atleast onerandomcomment toa customerCustomerasks "Are youopen CupDay PublicHoliday?"Customer hasto make morethan 1 attemptto finalisepaymentSomeonementionsfood in theT2 chatCustomermentions theMelbourneCupCustomergets yournamerightSend aUVPSMSCustomerhas a PhoneID Fail ontheir accountYour callerwants to 3rdparty insomeoneelseCustomerasks you toemail themthe info

Monday Merriment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer knows their full name without prompting
  2. You can hear your customers dog/pet in background
  3. Paul makes a Dad Joke in the T2 Chat
  4. Customer has all requirements for transaction ready without waiting
  5. Any enquiry regarding Fines Vic
  6. You need to place a phone ID fail on a customers account
  7. Mike mentions Bruce in the T2 chat
  8. Take 1 break within 2 mins of rostered time
  9. Customer calls you unhelpful
  10. You get an interpreter call
  11. Customer asks you to repeat your name
  12. You cant find the SMS link you need/want
  13. A call gets transferred to you unnecessarily
  14. Send 3 SMS in one call
  15. Make at least one random comment to a customer
  16. Customer asks "Are you open Cup Day Public Holiday?"
  17. Customer has to make more than 1 attempt to finalise payment
  18. Someone mentions food in the T2 chat
  19. Customer mentions the Melbourne Cup
  20. Customer gets your name right
  21. Send a UVP SMS
  22. Customer has a Phone ID Fail on their account
  23. Your caller wants to 3rd party in someone else
  24. Customer asks you to email them the info