Take 1 breakwithin 2 minsof rosteredtimeYou cant findthe SMS linkyouneed/wantMake atleast onerandomcomment toa customerYou need toplace a phoneID fail on acustomersaccountPaul makesa Dad Jokein the T2ChatYour callerwants to 3rdparty insomeoneelseCustomergets yournamerightSend aUVPSMSYou can hearyourcustomersdog/pet inbackgroundMikementionsBruce inthe T2 chatYou getaninterpretercallAnyenquiryregardingFines VicCustomerasks you toemail themthe infoCustomer hasallrequirementsfor transactionready withoutwaitingCustomercalls youunhelpfulCustomermentions theMelbourneCupCustomerasks youto repeatyour nameSomeonementionsfood in theT2 chatSend 3SMS inone callCustomer hasto make morethan 1 attemptto finalisepaymentCustomerhas a PhoneID Fail ontheir accountCustomerknows theirfull namewithoutpromptingA call getstransferred toyouunnecessarilyCustomerasks "Are youopen CupDay PublicHoliday?"Take 1 breakwithin 2 minsof rosteredtimeYou cant findthe SMS linkyouneed/wantMake atleast onerandomcomment toa customerYou need toplace a phoneID fail on acustomersaccountPaul makesa Dad Jokein the T2ChatYour callerwants to 3rdparty insomeoneelseCustomergets yournamerightSend aUVPSMSYou can hearyourcustomersdog/pet inbackgroundMikementionsBruce inthe T2 chatYou getaninterpretercallAnyenquiryregardingFines VicCustomerasks you toemail themthe infoCustomer hasallrequirementsfor transactionready withoutwaitingCustomercalls youunhelpfulCustomermentions theMelbourneCupCustomerasks youto repeatyour nameSomeonementionsfood in theT2 chatSend 3SMS inone callCustomer hasto make morethan 1 attemptto finalisepaymentCustomerhas a PhoneID Fail ontheir accountCustomerknows theirfull namewithoutpromptingA call getstransferred toyouunnecessarilyCustomerasks "Are youopen CupDay PublicHoliday?"

Monday Merriment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 1 break within 2 mins of rostered time
  2. You cant find the SMS link you need/want
  3. Make at least one random comment to a customer
  4. You need to place a phone ID fail on a customers account
  5. Paul makes a Dad Joke in the T2 Chat
  6. Your caller wants to 3rd party in someone else
  7. Customer gets your name right
  8. Send a UVP SMS
  9. You can hear your customers dog/pet in background
  10. Mike mentions Bruce in the T2 chat
  11. You get an interpreter call
  12. Any enquiry regarding Fines Vic
  13. Customer asks you to email them the info
  14. Customer has all requirements for transaction ready without waiting
  15. Customer calls you unhelpful
  16. Customer mentions the Melbourne Cup
  17. Customer asks you to repeat your name
  18. Someone mentions food in the T2 chat
  19. Send 3 SMS in one call
  20. Customer has to make more than 1 attempt to finalise payment
  21. Customer has a Phone ID Fail on their account
  22. Customer knows their full name without prompting
  23. A call gets transferred to you unnecessarily
  24. Customer asks "Are you open Cup Day Public Holiday?"