MikementionsBruce inthe T2 chatCustomerasks you toemail themthe infoYou getaninterpretercallCustomerhas a PhoneID Fail ontheir accountSend 3SMS inone callCustomer hasallrequirementsfor transactionready withoutwaitingCustomer hasto make morethan 1 attemptto finalisepaymentSomeonementionsfood in theT2 chatYou need toplace a phoneID fail on acustomersaccountYour callerwants to 3rdparty insomeoneelseCustomerknows theirfull namewithoutpromptingPaul makesa Dad Jokein the T2ChatYou cant findthe SMS linkyouneed/wantSend aUVPSMSCustomercalls youunhelpfulAnyenquiryregardingFines VicA call getstransferred toyouunnecessarilyCustomermentions theMelbourneCupCustomerasks "Are youopen CupDay PublicHoliday?"Take 1 breakwithin 2 minsof rosteredtimeCustomergets yournamerightYou can hearyourcustomersdog/pet inbackgroundCustomerasks youto repeatyour nameMake atleast onerandomcomment toa customerMikementionsBruce inthe T2 chatCustomerasks you toemail themthe infoYou getaninterpretercallCustomerhas a PhoneID Fail ontheir accountSend 3SMS inone callCustomer hasallrequirementsfor transactionready withoutwaitingCustomer hasto make morethan 1 attemptto finalisepaymentSomeonementionsfood in theT2 chatYou need toplace a phoneID fail on acustomersaccountYour callerwants to 3rdparty insomeoneelseCustomerknows theirfull namewithoutpromptingPaul makesa Dad Jokein the T2ChatYou cant findthe SMS linkyouneed/wantSend aUVPSMSCustomercalls youunhelpfulAnyenquiryregardingFines VicA call getstransferred toyouunnecessarilyCustomermentions theMelbourneCupCustomerasks "Are youopen CupDay PublicHoliday?"Take 1 breakwithin 2 minsof rosteredtimeCustomergets yournamerightYou can hearyourcustomersdog/pet inbackgroundCustomerasks youto repeatyour nameMake atleast onerandomcomment toa customer

Monday Merriment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mike mentions Bruce in the T2 chat
  2. Customer asks you to email them the info
  3. You get an interpreter call
  4. Customer has a Phone ID Fail on their account
  5. Send 3 SMS in one call
  6. Customer has all requirements for transaction ready without waiting
  7. Customer has to make more than 1 attempt to finalise payment
  8. Someone mentions food in the T2 chat
  9. You need to place a phone ID fail on a customers account
  10. Your caller wants to 3rd party in someone else
  11. Customer knows their full name without prompting
  12. Paul makes a Dad Joke in the T2 Chat
  13. You cant find the SMS link you need/want
  14. Send a UVP SMS
  15. Customer calls you unhelpful
  16. Any enquiry regarding Fines Vic
  17. A call gets transferred to you unnecessarily
  18. Customer mentions the Melbourne Cup
  19. Customer asks "Are you open Cup Day Public Holiday?"
  20. Take 1 break within 2 mins of rostered time
  21. Customer gets your name right
  22. You can hear your customers dog/pet in background
  23. Customer asks you to repeat your name
  24. Make at least one random comment to a customer