You cant findthe SMS linkyouneed/wantCustomerasks youto repeatyour namePaul makesa Dad Jokein the T2ChatAnyenquiryregardingFines VicCustomer hasto make morethan 1 attemptto finalisepaymentYou need toplace a phoneID fail on acustomersaccountYou can hearyourcustomersdog/pet inbackgroundCustomermentions theMelbourneCupCustomer hasallrequirementsfor transactionready withoutwaitingYour callerwants to 3rdparty insomeoneelseCustomerasks "Are youopen CupDay PublicHoliday?"Send 3SMS inone callCustomerasks you toemail themthe infoSomeonementionsfood in theT2 chatCustomerknows theirfull namewithoutpromptingA call getstransferred toyouunnecessarilyCustomercalls youunhelpfulTake 1 breakwithin 2 minsof rosteredtimeMake atleast onerandomcomment toa customerYou getaninterpretercallCustomerhas a PhoneID Fail ontheir accountMikementionsBruce inthe T2 chatSend aUVPSMSCustomergets yournamerightYou cant findthe SMS linkyouneed/wantCustomerasks youto repeatyour namePaul makesa Dad Jokein the T2ChatAnyenquiryregardingFines VicCustomer hasto make morethan 1 attemptto finalisepaymentYou need toplace a phoneID fail on acustomersaccountYou can hearyourcustomersdog/pet inbackgroundCustomermentions theMelbourneCupCustomer hasallrequirementsfor transactionready withoutwaitingYour callerwants to 3rdparty insomeoneelseCustomerasks "Are youopen CupDay PublicHoliday?"Send 3SMS inone callCustomerasks you toemail themthe infoSomeonementionsfood in theT2 chatCustomerknows theirfull namewithoutpromptingA call getstransferred toyouunnecessarilyCustomercalls youunhelpfulTake 1 breakwithin 2 minsof rosteredtimeMake atleast onerandomcomment toa customerYou getaninterpretercallCustomerhas a PhoneID Fail ontheir accountMikementionsBruce inthe T2 chatSend aUVPSMSCustomergets yournameright

Monday Merriment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You cant find the SMS link you need/want
  2. Customer asks you to repeat your name
  3. Paul makes a Dad Joke in the T2 Chat
  4. Any enquiry regarding Fines Vic
  5. Customer has to make more than 1 attempt to finalise payment
  6. You need to place a phone ID fail on a customers account
  7. You can hear your customers dog/pet in background
  8. Customer mentions the Melbourne Cup
  9. Customer has all requirements for transaction ready without waiting
  10. Your caller wants to 3rd party in someone else
  11. Customer asks "Are you open Cup Day Public Holiday?"
  12. Send 3 SMS in one call
  13. Customer asks you to email them the info
  14. Someone mentions food in the T2 chat
  15. Customer knows their full name without prompting
  16. A call gets transferred to you unnecessarily
  17. Customer calls you unhelpful
  18. Take 1 break within 2 mins of rostered time
  19. Make at least one random comment to a customer
  20. You get an interpreter call
  21. Customer has a Phone ID Fail on their account
  22. Mike mentions Bruce in the T2 chat
  23. Send a UVP SMS
  24. Customer gets your name right