Customermentions theMelbourneCupPaul makesa Dad Jokein the T2ChatYou cant findthe SMS linkyouneed/wantSend 3SMS inone callCustomerknows theirfull namewithoutpromptingSomeonementionsfood in theT2 chatYou need toplace a phoneID fail on acustomersaccountCustomercalls youunhelpfulCustomer hasallrequirementsfor transactionready withoutwaitingYour callerwants to 3rdparty insomeoneelseAnyenquiryregardingFines VicYou getaninterpretercallYou can hearyourcustomersdog/pet inbackgroundCustomerasks you toemail themthe infoCustomer hasto make morethan 1 attemptto finalisepaymentA call getstransferred toyouunnecessarilySend aUVPSMSCustomerasks youto repeatyour nameCustomergets yournamerightMikementionsBruce inthe T2 chatCustomerasks "Are youopen CupDay PublicHoliday?"Take 1 breakwithin 2 minsof rosteredtimeMake atleast onerandomcomment toa customerCustomerhas a PhoneID Fail ontheir accountCustomermentions theMelbourneCupPaul makesa Dad Jokein the T2ChatYou cant findthe SMS linkyouneed/wantSend 3SMS inone callCustomerknows theirfull namewithoutpromptingSomeonementionsfood in theT2 chatYou need toplace a phoneID fail on acustomersaccountCustomercalls youunhelpfulCustomer hasallrequirementsfor transactionready withoutwaitingYour callerwants to 3rdparty insomeoneelseAnyenquiryregardingFines VicYou getaninterpretercallYou can hearyourcustomersdog/pet inbackgroundCustomerasks you toemail themthe infoCustomer hasto make morethan 1 attemptto finalisepaymentA call getstransferred toyouunnecessarilySend aUVPSMSCustomerasks youto repeatyour nameCustomergets yournamerightMikementionsBruce inthe T2 chatCustomerasks "Are youopen CupDay PublicHoliday?"Take 1 breakwithin 2 minsof rosteredtimeMake atleast onerandomcomment toa customerCustomerhas a PhoneID Fail ontheir account

Monday Merriment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer mentions the Melbourne Cup
  2. Paul makes a Dad Joke in the T2 Chat
  3. You cant find the SMS link you need/want
  4. Send 3 SMS in one call
  5. Customer knows their full name without prompting
  6. Someone mentions food in the T2 chat
  7. You need to place a phone ID fail on a customers account
  8. Customer calls you unhelpful
  9. Customer has all requirements for transaction ready without waiting
  10. Your caller wants to 3rd party in someone else
  11. Any enquiry regarding Fines Vic
  12. You get an interpreter call
  13. You can hear your customers dog/pet in background
  14. Customer asks you to email them the info
  15. Customer has to make more than 1 attempt to finalise payment
  16. A call gets transferred to you unnecessarily
  17. Send a UVP SMS
  18. Customer asks you to repeat your name
  19. Customer gets your name right
  20. Mike mentions Bruce in the T2 chat
  21. Customer asks "Are you open Cup Day Public Holiday?"
  22. Take 1 break within 2 mins of rostered time
  23. Make at least one random comment to a customer
  24. Customer has a Phone ID Fail on their account