(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You cant find the SMS link you need/want
You need to place a phone ID fail on a customers account
Take 1 break within 2 mins of rostered time
Send a UVP SMS
Customer asks you to email them the info
Paul makes a Dad Joke in the T2 Chat
Customer asks you to repeat your name
Customer gets your name right
Customer mentions the Melbourne Cup
Your caller wants to 3rd party in someone else
Customer knows their full name without prompting
A call gets transferred to you unnecessarily
You get an interpreter call
Any enquiry regarding Fines Vic
Customer calls you unhelpful
Customer has to make more than 1 attempt to finalise payment
You can hear your customers dog/pet in background
Customer asks "Are you open Cup Day Public Holiday?"
Someone mentions food in the T2 chat
Customer has a Phone ID Fail on their account
Send 3 SMS in one call
Mike mentions Bruce in the T2 chat
Make at least one random comment to a customer
Customer has all requirements for transaction ready without waiting