Send 3SMS inone callTake 1 breakwithin 2 minsof rosteredtimeCustomerknows theirfull namewithoutpromptingYou need toplace a phoneID fail on acustomersaccountMikementionsBruce inthe T2 chatYou getaninterpretercallSomeonementionsfood in theT2 chatCustomerasks youto repeatyour nameCustomerhas a PhoneID Fail ontheir accountCustomer hasto make morethan 1 attemptto finalisepaymentAnyenquiryregardingFines VicPaul makesa Dad Jokein the T2ChatCustomer hasallrequirementsfor transactionready withoutwaitingCustomercalls youunhelpfulCustomerasks you toemail themthe infoYour callerwants to 3rdparty insomeoneelseSend aUVPSMSMake atleast onerandomcomment toa customerYou cant findthe SMS linkyouneed/wantCustomermentions theMelbourneCupA call getstransferred toyouunnecessarilyCustomergets yournamerightYou can hearyourcustomersdog/pet inbackgroundCustomerasks "Are youopen CupDay PublicHoliday?"Send 3SMS inone callTake 1 breakwithin 2 minsof rosteredtimeCustomerknows theirfull namewithoutpromptingYou need toplace a phoneID fail on acustomersaccountMikementionsBruce inthe T2 chatYou getaninterpretercallSomeonementionsfood in theT2 chatCustomerasks youto repeatyour nameCustomerhas a PhoneID Fail ontheir accountCustomer hasto make morethan 1 attemptto finalisepaymentAnyenquiryregardingFines VicPaul makesa Dad Jokein the T2ChatCustomer hasallrequirementsfor transactionready withoutwaitingCustomercalls youunhelpfulCustomerasks you toemail themthe infoYour callerwants to 3rdparty insomeoneelseSend aUVPSMSMake atleast onerandomcomment toa customerYou cant findthe SMS linkyouneed/wantCustomermentions theMelbourneCupA call getstransferred toyouunnecessarilyCustomergets yournamerightYou can hearyourcustomersdog/pet inbackgroundCustomerasks "Are youopen CupDay PublicHoliday?"

Monday Merriment - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Send 3 SMS in one call
  2. Take 1 break within 2 mins of rostered time
  3. Customer knows their full name without prompting
  4. You need to place a phone ID fail on a customers account
  5. Mike mentions Bruce in the T2 chat
  6. You get an interpreter call
  7. Someone mentions food in the T2 chat
  8. Customer asks you to repeat your name
  9. Customer has a Phone ID Fail on their account
  10. Customer has to make more than 1 attempt to finalise payment
  11. Any enquiry regarding Fines Vic
  12. Paul makes a Dad Joke in the T2 Chat
  13. Customer has all requirements for transaction ready without waiting
  14. Customer calls you unhelpful
  15. Customer asks you to email them the info
  16. Your caller wants to 3rd party in someone else
  17. Send a UVP SMS
  18. Make at least one random comment to a customer
  19. You cant find the SMS link you need/want
  20. Customer mentions the Melbourne Cup
  21. A call gets transferred to you unnecessarily
  22. Customer gets your name right
  23. You can hear your customers dog/pet in background
  24. Customer asks "Are you open Cup Day Public Holiday?"