(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Your caller wants to 3rd party in someone else
A call gets transferred to you unnecessarily
Mike mentions Bruce in the T2 chat
Customer has to make more than 1 attempt to finalise payment
Customer gets your name right
Customer calls you unhelpful
Any enquiry regarding Fines Vic
Customer has a Phone ID Fail on their account
Customer knows their full name without prompting
Send a UVP SMS
Make at least one random comment to a customer
You need to place a phone ID fail on a customers account
You get an interpreter call
You cant find the SMS link you need/want
Customer asks you to repeat your name
Send 3 SMS in one call
Customer mentions the Melbourne Cup
Customer asks you to email them the info
Take 1 break within 2 mins of rostered time
Paul makes a Dad Joke in the T2 Chat
Someone mentions food in the T2 chat
You can hear your customers dog/pet in background
Customer asks "Are you open Cup Day Public Holiday?"
Customer has all requirements for transaction ready without waiting
