First & lastname, SSN/ID& country ifforeign ID,addressline 1, cityWhat recipientdata mustmatch in bothsystems toprevent a dataerror?ClaimDocumentsSummaryWhere douploadeddocumentsdisplay beforethey're attachedto letters?File uploadedto the claim forwhich no letterhas beengeneratedWhat is anorphaneddocument?InformationDue DateWhat datefieldgenerates anRFI reminderemail to staff?6How manyletters (inthis project)require anattachment?1:00p.m.What is the cut-off time tocomplete SFTPdelivery failurework items?HearingsDocketingWhat programarea updatesZoominformation inthe system?EDISupportWhat programarea can helpget adjustersadded to theclaim?ApprovedproceduresWhere can youfindcorrespondenceand work queueuser guides?IE or BENrepresentativeWhoautomaticallygets copied whenan IE or BEN issent a 10-day orRFI letter?3How manycorrespondencefailure reasonsgenerate workqueue items?May 1,2023When didthe ITSprojectstart?XX20AFRSWhat screens areused toregenerateattorney feeorders after fixinga data issue?OA42AOA42BOA42CWhat newbeneficiaryletters weredelivered inthis project?insurancecarrier,adjuster,ombudsmanWhich letterrecipientsalways receivecorrespondenceelectronically?RM-04-RS-01,DocumentReferenceGuideWhere do I findDoc_Type_Codesto upload anexceptionallylarge claim file?HRG-RFIWhich RFIletter does notoffer a URLfor responsereceipt?Who do Icontact tochange anautomatedletter?BusinessProcess11:00a.m.What is the cut-off time tocompleteattachmentfailure workitems?Anyparticipant inthe system,individual ororganizationWhichparticipants canget copied on aRequest forInformation?CorrespondenceDate, as shownin the work itemWhat date isused in the filename so itdisplays in theattachmentfailure work item?InjuredemployeeWhen 'SelectAll' is chosenfor letters,whichrecipient's copygets printed?Select all,select 1or moreWhat 2 newprint featureswere addedin thisproject?Failedcorrespondenceemails, dailyproductionreportsHow do programareas getnotified ofcorrespondencefailures?RecordsProcessingWhat groupis responsiblefor the SFTPfailurequeue?BRCreportWhat documentmust beuploaded whenissuing ahearing setnotice?emailfaxmailWhat letterdelivery optionscan staffchoose for RFIand 10-dayletters?PDFWhat is therequired fileformat for theinternallyuploadeddocuments?All letterson theclaimHow manyletters canbe printed atone time?SFTPWhat is thedefault letterdelivery methodfor adjustersand insurancecarriers?First & lastname, SSN/ID& country ifforeign ID,addressline 1, cityWhat recipientdata mustmatch in bothsystems toprevent a dataerror?ClaimDocumentsSummaryWhere douploadeddocumentsdisplay beforethey're attachedto letters?File uploadedto the claim forwhich no letterhas beengeneratedWhat is anorphaneddocument?InformationDue DateWhat datefieldgenerates anRFI reminderemail to staff?6How manyletters (inthis project)require anattachment?1:00p.m.What is the cut-off time tocomplete SFTPdelivery failurework items?HearingsDocketingWhat programarea updatesZoominformation inthe system?EDISupportWhat programarea can helpget adjustersadded to theclaim?ApprovedproceduresWhere can youfindcorrespondenceand work queueuser guides?IE or BENrepresentativeWhoautomaticallygets copied whenan IE or BEN issent a 10-day orRFI letter?3How manycorrespondencefailure reasonsgenerate workqueue items?May 1,2023When didthe ITSprojectstart?XX20AFRSWhat screens areused toregenerateattorney feeorders after fixinga data issue?OA42AOA42BOA42CWhat newbeneficiaryletters weredelivered inthis project?insurancecarrier,adjuster,ombudsmanWhich letterrecipientsalways receivecorrespondenceelectronically?RM-04-RS-01,DocumentReferenceGuideWhere do I findDoc_Type_Codesto upload anexceptionallylarge claim file?HRG-RFIWhich RFIletter does notoffer a URLfor responsereceipt?Who do Icontact tochange anautomatedletter?BusinessProcess11:00a.m.What is the cut-off time tocompleteattachmentfailure workitems?Anyparticipant inthe system,individual ororganizationWhichparticipants canget copied on aRequest forInformation?CorrespondenceDate, as shownin the work itemWhat date isused in the filename so itdisplays in theattachmentfailure work item?InjuredemployeeWhen 'SelectAll' is chosenfor letters,whichrecipient's copygets printed?Select all,select 1or moreWhat 2 newprint featureswere addedin thisproject?Failedcorrespondenceemails, dailyproductionreportsHow do programareas getnotified ofcorrespondencefailures?RecordsProcessingWhat groupis responsiblefor the SFTPfailurequeue?BRCreportWhat documentmust beuploaded whenissuing ahearing setnotice?emailfaxmailWhat letterdelivery optionscan staffchoose for RFIand 10-dayletters?PDFWhat is therequired fileformat for theinternallyuploadeddocuments?All letterson theclaimHow manyletters canbe printed atone time?SFTPWhat is thedefault letterdelivery methodfor adjustersand insurancecarriers?

Correspondence Project Trivia Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What recipient data must match in both systems to prevent a data error?
    First & last name, SSN/ID & country if foreign ID, address line 1, city
  2. Where do uploaded documents display before they're attached to letters?
    Claim Documents Summary
  3. What is an orphaned document?
    File uploaded to the claim for which no letter has been generated
  4. What date field generates an RFI reminder email to staff?
    Information Due Date
  5. How many letters (in this project) require an attachment?
    6
  6. What is the cut-off time to complete SFTP delivery failure work items?
    1:00 p.m.
  7. What program area updates Zoom information in the system?
    Hearings Docketing
  8. What program area can help get adjusters added to the claim?
    EDI Support
  9. Where can you find correspondence and work queue user guides?
    Approved procedures
  10. Who automatically gets copied when an IE or BEN is sent a 10-day or RFI letter?
    IE or BEN representative
  11. How many correspondence failure reasons generate work queue items?
    3
  12. When did the ITS project start?
    May 1, 2023
  13. What screens are used to regenerate attorney fee orders after fixing a data issue?
    XX20 AFRS
  14. What new beneficiary letters were delivered in this project?
    OA42A OA42B OA42C
  15. Which letter recipients always receive correspondence electronically?
    insurance carrier, adjuster, ombudsman
  16. Where do I find Doc_Type_Codes to upload an exceptionally large claim file?
    RM-04-RS-01, Document Reference Guide
  17. Which RFI letter does not offer a URL for response receipt?
    HRG-RFI
  18. Business Process
    Who do I contact to change an automated letter?
  19. What is the cut-off time to complete attachment failure work items?
    11:00 a.m.
  20. Which participants can get copied on a Request for Information?
    Any participant in the system, individual or organization
  21. What date is used in the file name so it displays in the attachment failure work item?
    Correspondence Date, as shown in the work item
  22. When 'Select All' is chosen for letters, which recipient's copy gets printed?
    Injured employee
  23. What 2 new print features were added in this project?
    Select all, select 1 or more
  24. How do program areas get notified of correspondence failures?
    Failed correspondence emails, daily production reports
  25. What group is responsible for the SFTP failure queue?
    Records Processing
  26. What document must be uploaded when issuing a hearing set notice?
    BRC report
  27. What letter delivery options can staff choose for RFI and 10-day letters?
    email fax mail
  28. What is the required file format for the internally uploaded documents?
    PDF
  29. How many letters can be printed at one time?
    All letters on the claim
  30. What is the default letter delivery method for adjusters and insurance carriers?
    SFTP