May 1,2023When didthe ITSprojectstart?HearingsDocketingWhat programarea updatesZoominformation inthe system?EDISupportWhat programarea can helpget adjustersadded to theclaim?IE or BENrepresentativeWhoautomaticallygets copied whenan IE or BEN issent a 10-day orRFI letter?1:00p.m.What is the cut-off time tocomplete SFTPdelivery failurework items?ClaimDocumentsSummaryWhere douploadeddocumentsdisplay beforethey're attachedto letters?11:00a.m.What is the cut-off time tocompleteattachmentfailure workitems?RecordsProcessingWhat groupis responsiblefor the SFTPfailurequeue?OA42AOA42BOA42CWhat newbeneficiaryletters weredelivered inthis project?First & lastname, SSN/ID& country ifforeign ID,addressline 1, cityWhat recipientdata mustmatch in bothsystems toprevent a dataerror?SFTPWhat is thedefault letterdelivery methodfor adjustersand insurancecarriers?RM-04-RS-01,DocumentReferenceGuideWhere do I findDoc_Type_Codesto upload anexceptionallylarge claim file?6How manyletters (inthis project)require anattachment?InjuredemployeeWhen 'SelectAll' is chosenfor letters,whichrecipient's copygets printed?insurancecarrier,adjuster,ombudsmanWhich letterrecipientsalways receivecorrespondenceelectronically?XX20AFRSWhat screens areused toregenerateattorney feeorders after fixinga data issue?File uploadedto the claim forwhich no letterhas beengeneratedWhat is anorphaneddocument?BRCreportWhat documentmust beuploaded whenissuing ahearing setnotice?Failedcorrespondenceemails, dailyproductionreportsHow do programareas getnotified ofcorrespondencefailures?Anyparticipant inthe system,individual ororganizationWhichparticipants canget copied on aRequest forInformation?3How manycorrespondencefailure reasonsgenerate workqueue items?ApprovedproceduresWhere can youfindcorrespondenceand work queueuser guides?emailfaxmailWhat letterdelivery optionscan staffchoose for RFIand 10-dayletters?Select all,select 1or moreWhat 2 newprint featureswere addedin thisproject?InformationDue DateWhat datefieldgenerates anRFI reminderemail to staff?HRG-RFIWhich RFIletter does notoffer a URLfor responsereceipt?PDFWhat is therequired fileformat for theinternallyuploadeddocuments?CorrespondenceDate, as shownin the work itemWhat date isused in the filename so itdisplays in theattachmentfailure work item?All letterson theclaimHow manyletters canbe printed atone time?Who do Icontact tochange anautomatedletter?BusinessProcessMay 1,2023When didthe ITSprojectstart?HearingsDocketingWhat programarea updatesZoominformation inthe system?EDISupportWhat programarea can helpget adjustersadded to theclaim?IE or BENrepresentativeWhoautomaticallygets copied whenan IE or BEN issent a 10-day orRFI letter?1:00p.m.What is the cut-off time tocomplete SFTPdelivery failurework items?ClaimDocumentsSummaryWhere douploadeddocumentsdisplay beforethey're attachedto letters?11:00a.m.What is the cut-off time tocompleteattachmentfailure workitems?RecordsProcessingWhat groupis responsiblefor the SFTPfailurequeue?OA42AOA42BOA42CWhat newbeneficiaryletters weredelivered inthis project?First & lastname, SSN/ID& country ifforeign ID,addressline 1, cityWhat recipientdata mustmatch in bothsystems toprevent a dataerror?SFTPWhat is thedefault letterdelivery methodfor adjustersand insurancecarriers?RM-04-RS-01,DocumentReferenceGuideWhere do I findDoc_Type_Codesto upload anexceptionallylarge claim file?6How manyletters (inthis project)require anattachment?InjuredemployeeWhen 'SelectAll' is chosenfor letters,whichrecipient's copygets printed?insurancecarrier,adjuster,ombudsmanWhich letterrecipientsalways receivecorrespondenceelectronically?XX20AFRSWhat screens areused toregenerateattorney feeorders after fixinga data issue?File uploadedto the claim forwhich no letterhas beengeneratedWhat is anorphaneddocument?BRCreportWhat documentmust beuploaded whenissuing ahearing setnotice?Failedcorrespondenceemails, dailyproductionreportsHow do programareas getnotified ofcorrespondencefailures?Anyparticipant inthe system,individual ororganizationWhichparticipants canget copied on aRequest forInformation?3How manycorrespondencefailure reasonsgenerate workqueue items?ApprovedproceduresWhere can youfindcorrespondenceand work queueuser guides?emailfaxmailWhat letterdelivery optionscan staffchoose for RFIand 10-dayletters?Select all,select 1or moreWhat 2 newprint featureswere addedin thisproject?InformationDue DateWhat datefieldgenerates anRFI reminderemail to staff?HRG-RFIWhich RFIletter does notoffer a URLfor responsereceipt?PDFWhat is therequired fileformat for theinternallyuploadeddocuments?CorrespondenceDate, as shownin the work itemWhat date isused in the filename so itdisplays in theattachmentfailure work item?All letterson theclaimHow manyletters canbe printed atone time?Who do Icontact tochange anautomatedletter?BusinessProcess

Correspondence Project Trivia Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When did the ITS project start?
    May 1, 2023
  2. What program area updates Zoom information in the system?
    Hearings Docketing
  3. What program area can help get adjusters added to the claim?
    EDI Support
  4. Who automatically gets copied when an IE or BEN is sent a 10-day or RFI letter?
    IE or BEN representative
  5. What is the cut-off time to complete SFTP delivery failure work items?
    1:00 p.m.
  6. Where do uploaded documents display before they're attached to letters?
    Claim Documents Summary
  7. What is the cut-off time to complete attachment failure work items?
    11:00 a.m.
  8. What group is responsible for the SFTP failure queue?
    Records Processing
  9. What new beneficiary letters were delivered in this project?
    OA42A OA42B OA42C
  10. What recipient data must match in both systems to prevent a data error?
    First & last name, SSN/ID & country if foreign ID, address line 1, city
  11. What is the default letter delivery method for adjusters and insurance carriers?
    SFTP
  12. Where do I find Doc_Type_Codes to upload an exceptionally large claim file?
    RM-04-RS-01, Document Reference Guide
  13. How many letters (in this project) require an attachment?
    6
  14. When 'Select All' is chosen for letters, which recipient's copy gets printed?
    Injured employee
  15. Which letter recipients always receive correspondence electronically?
    insurance carrier, adjuster, ombudsman
  16. What screens are used to regenerate attorney fee orders after fixing a data issue?
    XX20 AFRS
  17. What is an orphaned document?
    File uploaded to the claim for which no letter has been generated
  18. What document must be uploaded when issuing a hearing set notice?
    BRC report
  19. How do program areas get notified of correspondence failures?
    Failed correspondence emails, daily production reports
  20. Which participants can get copied on a Request for Information?
    Any participant in the system, individual or organization
  21. How many correspondence failure reasons generate work queue items?
    3
  22. Where can you find correspondence and work queue user guides?
    Approved procedures
  23. What letter delivery options can staff choose for RFI and 10-day letters?
    email fax mail
  24. What 2 new print features were added in this project?
    Select all, select 1 or more
  25. What date field generates an RFI reminder email to staff?
    Information Due Date
  26. Which RFI letter does not offer a URL for response receipt?
    HRG-RFI
  27. What is the required file format for the internally uploaded documents?
    PDF
  28. What date is used in the file name so it displays in the attachment failure work item?
    Correspondence Date, as shown in the work item
  29. How many letters can be printed at one time?
    All letters on the claim
  30. Business Process
    Who do I contact to change an automated letter?