(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Business Process
Who do I contact to change an automated letter?
What is the cut-off time to complete attachment failure work items?
11:00 a.m.
What program area updates Zoom information in the system?
Hearings Docketing
What is an orphaned document?
File uploaded to the claim for which no letter has been generated
What program area can help get adjusters added to the claim?
EDI Support
Which participants can get copied on a Request for Information?
Any participant in the system, individual or organization
What date is used in the file name so it displays in the attachment failure work item?
Correspondence Date, as shown in the work item
How many letters can be printed at one time?
All letters on the claim
What screens are used to regenerate attorney fee orders after fixing a data issue?
XX20
AFRS
Which letter recipients always receive correspondence electronically?
insurance carrier, adjuster, ombudsman
What is the cut-off time to complete SFTP delivery failure work items?
1:00 p.m.
Where do I find Doc_Type_Codes to upload an exceptionally large claim file?
RM-04-RS-01, Document Reference Guide
Where can you find correspondence and work queue user guides?
Approved procedures
How many correspondence failure reasons generate work queue items?
3
What document must be uploaded when issuing a hearing set notice?
BRC report
What new beneficiary letters were delivered in this project?
OA42A
OA42B
OA42C
What letter delivery options can staff choose for RFI and 10-day letters?
email
fax
mail
How do program areas get notified of correspondence failures?
Failed correspondence emails, daily production reports
Which RFI letter does not offer a URL for response receipt?
HRG-RFI
What 2 new print features were added in this project?
Select all, select 1 or more
What group is responsible for the SFTP failure queue?
Records Processing
When 'Select All' is chosen for letters, which recipient's copy gets printed?
Injured employee
How many letters (in this project) require an attachment?
6
Who automatically gets copied when an IE or BEN is sent a 10-day or RFI letter?
IE or BEN representative
Where do uploaded documents display before they're attached to letters?
Claim Documents Summary
What is the required file format for the internally uploaded documents?
PDF
What recipient data must match in both systems to prevent a data error?
First & last name, SSN/ID & country if foreign ID, address
line 1, city
What date field generates an RFI reminder email to staff?
Information Due Date
When did the ITS project start?
May 1, 2023
What is the default letter delivery method for adjusters and insurance carriers?
SFTP
