ApprovedproceduresWhere can youfindcorrespondenceand work queueuser guides?HearingsDocketingWhat programarea updatesZoominformation inthe system?EDISupportWhat programarea can helpget adjustersadded to theclaim?CorrespondenceDate, as shownin the work itemWhat date isused in the filename so itdisplays in theattachmentfailure work item?InjuredemployeeWhen 'SelectAll' is chosenfor letters,whichrecipient's copygets printed?3How manycorrespondencefailure reasonsgenerate workqueue items?RecordsProcessingWhat groupis responsiblefor the SFTPfailurequeue?Failedcorrespondenceemails, dailyproductionreportsHow do programareas getnotified ofcorrespondencefailures?Anyparticipant inthe system,individual ororganizationWhichparticipants canget copied on aRequest forInformation?emailfaxmailWhat letterdelivery optionscan staffchoose for RFIand 10-dayletters?XX20AFRSWhat screens areused toregenerateattorney feeorders after fixinga data issue?insurancecarrier,adjuster,ombudsmanWhich letterrecipientsalways receivecorrespondenceelectronically?1:00p.m.What is the cut-off time tocomplete SFTPdelivery failurework items?SFTPWhat is thedefault letterdelivery methodfor adjustersand insurancecarriers?Who do Icontact tochange anautomatedletter?BusinessProcessRM-04-RS-01,DocumentReferenceGuideWhere do I findDoc_Type_Codesto upload anexceptionallylarge claim file?InformationDue DateWhat datefieldgenerates anRFI reminderemail to staff?Select all,select 1or moreWhat 2 newprint featureswere addedin thisproject?BRCreportWhat documentmust beuploaded whenissuing ahearing setnotice?May 1,2023When didthe ITSprojectstart?OA42AOA42BOA42CWhat newbeneficiaryletters weredelivered inthis project?First & lastname, SSN/ID& country ifforeign ID,addressline 1, cityWhat recipientdata mustmatch in bothsystems toprevent a dataerror?IE or BENrepresentativeWhoautomaticallygets copied whenan IE or BEN issent a 10-day orRFI letter?HRG-RFIWhich RFIletter does notoffer a URLfor responsereceipt?File uploadedto the claim forwhich no letterhas beengeneratedWhat is anorphaneddocument?6How manyletters (inthis project)require anattachment?All letterson theclaimHow manyletters canbe printed atone time?ClaimDocumentsSummaryWhere douploadeddocumentsdisplay beforethey're attachedto letters?PDFWhat is therequired fileformat for theinternallyuploadeddocuments?11:00a.m.What is the cut-off time tocompleteattachmentfailure workitems?ApprovedproceduresWhere can youfindcorrespondenceand work queueuser guides?HearingsDocketingWhat programarea updatesZoominformation inthe system?EDISupportWhat programarea can helpget adjustersadded to theclaim?CorrespondenceDate, as shownin the work itemWhat date isused in the filename so itdisplays in theattachmentfailure work item?InjuredemployeeWhen 'SelectAll' is chosenfor letters,whichrecipient's copygets printed?3How manycorrespondencefailure reasonsgenerate workqueue items?RecordsProcessingWhat groupis responsiblefor the SFTPfailurequeue?Failedcorrespondenceemails, dailyproductionreportsHow do programareas getnotified ofcorrespondencefailures?Anyparticipant inthe system,individual ororganizationWhichparticipants canget copied on aRequest forInformation?emailfaxmailWhat letterdelivery optionscan staffchoose for RFIand 10-dayletters?XX20AFRSWhat screens areused toregenerateattorney feeorders after fixinga data issue?insurancecarrier,adjuster,ombudsmanWhich letterrecipientsalways receivecorrespondenceelectronically?1:00p.m.What is the cut-off time tocomplete SFTPdelivery failurework items?SFTPWhat is thedefault letterdelivery methodfor adjustersand insurancecarriers?Who do Icontact tochange anautomatedletter?BusinessProcessRM-04-RS-01,DocumentReferenceGuideWhere do I findDoc_Type_Codesto upload anexceptionallylarge claim file?InformationDue DateWhat datefieldgenerates anRFI reminderemail to staff?Select all,select 1or moreWhat 2 newprint featureswere addedin thisproject?BRCreportWhat documentmust beuploaded whenissuing ahearing setnotice?May 1,2023When didthe ITSprojectstart?OA42AOA42BOA42CWhat newbeneficiaryletters weredelivered inthis project?First & lastname, SSN/ID& country ifforeign ID,addressline 1, cityWhat recipientdata mustmatch in bothsystems toprevent a dataerror?IE or BENrepresentativeWhoautomaticallygets copied whenan IE or BEN issent a 10-day orRFI letter?HRG-RFIWhich RFIletter does notoffer a URLfor responsereceipt?File uploadedto the claim forwhich no letterhas beengeneratedWhat is anorphaneddocument?6How manyletters (inthis project)require anattachment?All letterson theclaimHow manyletters canbe printed atone time?ClaimDocumentsSummaryWhere douploadeddocumentsdisplay beforethey're attachedto letters?PDFWhat is therequired fileformat for theinternallyuploadeddocuments?11:00a.m.What is the cut-off time tocompleteattachmentfailure workitems?

Correspondence Project Trivia Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Where can you find correspondence and work queue user guides?
    Approved procedures
  2. What program area updates Zoom information in the system?
    Hearings Docketing
  3. What program area can help get adjusters added to the claim?
    EDI Support
  4. What date is used in the file name so it displays in the attachment failure work item?
    Correspondence Date, as shown in the work item
  5. When 'Select All' is chosen for letters, which recipient's copy gets printed?
    Injured employee
  6. How many correspondence failure reasons generate work queue items?
    3
  7. What group is responsible for the SFTP failure queue?
    Records Processing
  8. How do program areas get notified of correspondence failures?
    Failed correspondence emails, daily production reports
  9. Which participants can get copied on a Request for Information?
    Any participant in the system, individual or organization
  10. What letter delivery options can staff choose for RFI and 10-day letters?
    email fax mail
  11. What screens are used to regenerate attorney fee orders after fixing a data issue?
    XX20 AFRS
  12. Which letter recipients always receive correspondence electronically?
    insurance carrier, adjuster, ombudsman
  13. What is the cut-off time to complete SFTP delivery failure work items?
    1:00 p.m.
  14. What is the default letter delivery method for adjusters and insurance carriers?
    SFTP
  15. Business Process
    Who do I contact to change an automated letter?
  16. Where do I find Doc_Type_Codes to upload an exceptionally large claim file?
    RM-04-RS-01, Document Reference Guide
  17. What date field generates an RFI reminder email to staff?
    Information Due Date
  18. What 2 new print features were added in this project?
    Select all, select 1 or more
  19. What document must be uploaded when issuing a hearing set notice?
    BRC report
  20. When did the ITS project start?
    May 1, 2023
  21. What new beneficiary letters were delivered in this project?
    OA42A OA42B OA42C
  22. What recipient data must match in both systems to prevent a data error?
    First & last name, SSN/ID & country if foreign ID, address line 1, city
  23. Who automatically gets copied when an IE or BEN is sent a 10-day or RFI letter?
    IE or BEN representative
  24. Which RFI letter does not offer a URL for response receipt?
    HRG-RFI
  25. What is an orphaned document?
    File uploaded to the claim for which no letter has been generated
  26. How many letters (in this project) require an attachment?
    6
  27. How many letters can be printed at one time?
    All letters on the claim
  28. Where do uploaded documents display before they're attached to letters?
    Claim Documents Summary
  29. What is the required file format for the internally uploaded documents?
    PDF
  30. What is the cut-off time to complete attachment failure work items?
    11:00 a.m.