Demoed a Speed of Trust behavior Used Customer Care in greeting Received a Kudso!! Take your break or lunch on time Completed follow up under 2 minutes Used account verification correctly Take a pic with the Customer Care Bear Made a merchant smile Used coaching feedback Resolved an issue w/o using the Sup Gate Completed a call without using hold Helped someone stay fired up! Located a missing trans Say "Hi" to Denyeal Gave a high five to a team lead or manager Addressed an alert Smiled while on a call Thanked a merch for doing biz with us De- escalate angry customer Used merchant access Accessed Guru Used the merchants name while on the call Showed up on time for my shift Said "Hi" to someone new Demoed a Speed of Trust behavior Used Customer Care in greeting Received a Kudso!! Take your break or lunch on time Completed follow up under 2 minutes Used account verification correctly Take a pic with the Customer Care Bear Made a merchant smile Used coaching feedback Resolved an issue w/o using the Sup Gate Completed a call without using hold Helped someone stay fired up! Located a missing trans Say "Hi" to Denyeal Gave a high five to a team lead or manager Addressed an alert Smiled while on a call Thanked a merch for doing biz with us De- escalate angry customer Used merchant access Accessed Guru Used the merchants name while on the call Showed up on time for my shift Said "Hi" to someone new
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Demoed a Speed of Trust behavior
Used Customer Care in greeting
Received a Kudso!!
Take your break or lunch on time
Completed follow up under 2 minutes
Used account verification correctly
Take a pic with the Customer Care Bear
Made a merchant smile
Used coaching feedback
Resolved an issue w/o using the Sup Gate
Completed a call without using hold
Helped someone stay fired up!
Located a missing trans
Say "Hi" to Denyeal
Gave a high five to a team lead or manager
Addressed an alert
Smiled while on a call
Thanked a merch for doing biz with us
De- escalate angry customer
Used merchant access
Accessed Guru
Used the merchants name while on the call
Showed up on time for my shift
Said "Hi" to someone new