Used Customer Care in greeting Take a pic with the Customer Care Bear Completed follow up under 2 minutes Used account verification correctly Gave a high five to a team lead or manager Showed up on time for my shift Made a merchant smile Demoed a Speed of Trust behavior Say "Hi" to Denyeal Take your break or lunch on time Thanked a merch for doing biz with us Received a Kudso!! Completed a call without using hold Said "Hi" to someone new Addressed an alert Located a missing trans Smiled while on a call De- escalate angry customer Accessed Guru Used the merchants name while on the call Resolved an issue w/o using the Sup Gate Used coaching feedback Used merchant access Helped someone stay fired up! Used Customer Care in greeting Take a pic with the Customer Care Bear Completed follow up under 2 minutes Used account verification correctly Gave a high five to a team lead or manager Showed up on time for my shift Made a merchant smile Demoed a Speed of Trust behavior Say "Hi" to Denyeal Take your break or lunch on time Thanked a merch for doing biz with us Received a Kudso!! Completed a call without using hold Said "Hi" to someone new Addressed an alert Located a missing trans Smiled while on a call De- escalate angry customer Accessed Guru Used the merchants name while on the call Resolved an issue w/o using the Sup Gate Used coaching feedback Used merchant access Helped someone stay fired up!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used Customer Care in greeting
Take a pic with the Customer Care Bear
Completed follow up under 2 minutes
Used account verification correctly
Gave a high five to a team lead or manager
Showed up on time for my shift
Made a merchant smile
Demoed a Speed of Trust behavior
Say "Hi" to Denyeal
Take your break or lunch on time
Thanked a merch for doing biz with us
Received a Kudso!!
Completed a call without using hold
Said "Hi" to someone new
Addressed an alert
Located a missing trans
Smiled while on a call
De- escalate angry customer
Accessed Guru
Used the merchants name while on the call
Resolved an issue w/o using the Sup Gate
Used coaching feedback
Used merchant access
Helped someone stay fired up!