ActiveListeningjudgementalstatementRestatingClarificationdistractionOpenendedquestionValidationEmpathy"why"questiondefensiveresponsearguingSharingObservationsadvicegivingFalseReassuranceconfrontationSilenceSummarizingReflectionOfferingSelfminimizingfeelingsfalsehopeEncouragementSupportivePresencechangingthesubjectActiveListeningjudgementalstatementRestatingClarificationdistractionOpenendedquestionValidationEmpathy"why"questiondefensiveresponsearguingSharingObservationsadvicegivingFalseReassuranceconfrontationSilenceSummarizingReflectionOfferingSelfminimizingfeelingsfalsehopeEncouragementSupportivePresencechangingthesubject

Therapeutic Communication Bingo – Station 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Active Listening
  2. judgemental statement
  3. Restating
  4. Clarification
  5. distraction
  6. Open ended question
  7. Validation
  8. Empathy
  9. "why" question
  10. defensive response
  11. arguing
  12. Sharing Observations
  13. advice giving
  14. False Reassurance
  15. confrontation
  16. Silence
  17. Summarizing
  18. Reflection
  19. Offering Self
  20. minimizing feelings
  21. false hope
  22. Encouragement
  23. Supportive Presence
  24. changing the subject