defensiveresponseOfferingSelfSupportivePresenceminimizingfeelingsValidationOpenendedquestionActiveListeningFalseReassuranceClarificationfalsehopeEmpathyarguingReflection"why"questionconfrontationjudgementalstatementSilencedistractionSummarizingchangingthesubjectEncouragementRestatingadvicegivingSharingObservationsdefensiveresponseOfferingSelfSupportivePresenceminimizingfeelingsValidationOpenendedquestionActiveListeningFalseReassuranceClarificationfalsehopeEmpathyarguingReflection"why"questionconfrontationjudgementalstatementSilencedistractionSummarizingchangingthesubjectEncouragementRestatingadvicegivingSharingObservations

Therapeutic Communication Bingo – Station 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. defensive response
  2. Offering Self
  3. Supportive Presence
  4. minimizing feelings
  5. Validation
  6. Open ended question
  7. Active Listening
  8. False Reassurance
  9. Clarification
  10. false hope
  11. Empathy
  12. arguing
  13. Reflection
  14. "why" question
  15. confrontation
  16. judgemental statement
  17. Silence
  18. distraction
  19. Summarizing
  20. changing the subject
  21. Encouragement
  22. Restating
  23. advice giving
  24. Sharing Observations