Outlookwon’topenThemousepointer’sgoneIt sayssomethingaboutBitLockerIt says myaccountis lockedIt’s notsaving mychangesTheshortcut’sdisappearedIt’s onlymycomputerdoing itIt keepscrashingTheinternetlight’s offIt juststoppedworkingI just needto printone thingThekeyboard’snot typingI’mworkingfrom hometodayI’ve triedturning itoff and onIt’sfrozenagainCan youremoteinIt’s beenlike thisall dayThetaskbar’sgoneIt wasprintingfine thismorningIt’s askingme for apasswordThe light’sflashingredDo youneed myID numberagainIt saysNetworkPath NotFoundIt saysthe file’sin useIt was finebefore theupdateI’veforgottenmypasswordI think Ibroke itMy Teamschathistory’sgoneIt saysOneDrivesync errorI don’thaveadminrightsThenetworkdrive hasvanishedIt won’topenWordIt’s stuckonPreparingWindowsThe Wi-FikeepsdisconnectingMycamera’snotworkingI’ve gota weirdpop-upI’ve got amessagesaying mylicense hasexpiredThescreen’sgoneblackIt’smaking afunnynoiseMydesktop’sall whiteIt saysPrinterOfflineIt keepsasking meto restartIt’s sayingUntrustedCertificateI can’thearanyoneon TeamsIt workedfine untilyouupdated itIt saysFile notfoundIt keepsasking fora codeI didn’tget theemailTheprinter’snotworkingIt’s onlyhappeningto meIt’srunningreallyslowIt keepsloggingme outIt sayssomethingaboutupdatesIt’s justflashingIt’s saying Idon’t haveenoughmemoryAll my iconshavedisappearedI can’tsee myfilesIt says NotRespondingI can’t seetheshareddriveIt won’tlet memove itI’verestarted itbut it’s stillthe sameI can’t findthemeetinglinkIt’ssayingNo SignalWhere’smydesktopgoneI can’t openattachmentsIt’s doingthat thingagainCan youreset itfor meExcel’sfrozenThemouseisn’tmovingIt says Idon’t havepermissionIt workedyesterdayIt keepsdroppingtheconnectionI’ve gota bluescreenMy emailshavedisappearedIt’s askingme for aBitLockerkeyCanyou justpop inIt saysI’m notlicensedIt keepssaying I’mnotconnectedIt saysI’m out ofstorageIt’s fineon myphoneI’ve lostall mytabsIt keepsasking meto sign inMyscreen’supsidedownIt’s askingme for anupdateMyemailsaren’tsendingThemonitorwon’t turnonIt’s notin mycalendarCan you fix itremotely ordo you needto come outIt won’tlet melog inIt’s sayingthe disk isfullThe VPNwon’tconnectIt’s sayingAccessDeniedI didn’tdoanythingIt wasworkingfineyesterdayIt’s goneto junkagainIt’s justspinningI haven’ttouchedanythingI can’tconnect tothe Wi-FiTheinternet’sdown foreveryoneWhat’s mypasswordagainOutlookwon’topenThemousepointer’sgoneIt sayssomethingaboutBitLockerIt says myaccountis lockedIt’s notsaving mychangesTheshortcut’sdisappearedIt’s onlymycomputerdoing itIt keepscrashingTheinternetlight’s offIt juststoppedworkingI just needto printone thingThekeyboard’snot typingI’mworkingfrom hometodayI’ve triedturning itoff and onIt’sfrozenagainCan youremoteinIt’s beenlike thisall dayThetaskbar’sgoneIt wasprintingfine thismorningIt’s askingme for apasswordThe light’sflashingredDo youneed myID numberagainIt saysNetworkPath NotFoundIt saysthe file’sin useIt was finebefore theupdateI’veforgottenmypasswordI think Ibroke itMy Teamschathistory’sgoneIt saysOneDrivesync errorI don’thaveadminrightsThenetworkdrive hasvanishedIt won’topenWordIt’s stuckonPreparingWindowsThe Wi-FikeepsdisconnectingMycamera’snotworkingI’ve gota weirdpop-upI’ve got amessagesaying mylicense hasexpiredThescreen’sgoneblackIt’smaking afunnynoiseMydesktop’sall whiteIt saysPrinterOfflineIt keepsasking meto restartIt’s sayingUntrustedCertificateI can’thearanyoneon TeamsIt workedfine untilyouupdated itIt saysFile notfoundIt keepsasking fora codeI didn’tget theemailTheprinter’snotworkingIt’s onlyhappeningto meIt’srunningreallyslowIt keepsloggingme outIt sayssomethingaboutupdatesIt’s justflashingIt’s saying Idon’t haveenoughmemoryAll my iconshavedisappearedI can’tsee myfilesIt says NotRespondingI can’t seetheshareddriveIt won’tlet memove itI’verestarted itbut it’s stillthe sameI can’t findthemeetinglinkIt’ssayingNo SignalWhere’smydesktopgoneI can’t openattachmentsIt’s doingthat thingagainCan youreset itfor meExcel’sfrozenThemouseisn’tmovingIt says Idon’t havepermissionIt workedyesterdayIt keepsdroppingtheconnectionI’ve gota bluescreenMy emailshavedisappearedIt’s askingme for aBitLockerkeyCanyou justpop inIt saysI’m notlicensedIt keepssaying I’mnotconnectedIt saysI’m out ofstorageIt’s fineon myphoneI’ve lostall mytabsIt keepsasking meto sign inMyscreen’supsidedownIt’s askingme for anupdateMyemailsaren’tsendingThemonitorwon’t turnonIt’s notin mycalendarCan you fix itremotely ordo you needto come outIt won’tlet melog inIt’s sayingthe disk isfullThe VPNwon’tconnectIt’s sayingAccessDeniedI didn’tdoanythingIt wasworkingfineyesterdayIt’s goneto junkagainIt’s justspinningI haven’ttouchedanythingI can’tconnect tothe Wi-FiTheinternet’sdown foreveryoneWhat’s mypasswordagain

Helpdesk Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outlook won’t open
  2. The mouse pointer’s gone
  3. It says something about BitLocker
  4. It says my account is locked
  5. It’s not saving my changes
  6. The shortcut’s disappeared
  7. It’s only my computer doing it
  8. It keeps crashing
  9. The internet light’s off
  10. It just stopped working
  11. I just need to print one thing
  12. The keyboard’s not typing
  13. I’m working from home today
  14. I’ve tried turning it off and on
  15. It’s frozen again
  16. Can you remote in
  17. It’s been like this all day
  18. The taskbar’s gone
  19. It was printing fine this morning
  20. It’s asking me for a password
  21. The light’s flashing red
  22. Do you need my ID number again
  23. It says Network Path Not Found
  24. It says the file’s in use
  25. It was fine before the update
  26. I’ve forgotten my password
  27. I think I broke it
  28. My Teams chat history’s gone
  29. It says OneDrive sync error
  30. I don’t have admin rights
  31. The network drive has vanished
  32. It won’t open Word
  33. It’s stuck on Preparing Windows
  34. The Wi-Fi keeps disconnecting
  35. My camera’s not working
  36. I’ve got a weird pop-up
  37. I’ve got a message saying my license has expired
  38. The screen’s gone black
  39. It’s making a funny noise
  40. My desktop’s all white
  41. It says Printer Offline
  42. It keeps asking me to restart
  43. It’s saying Untrusted Certificate
  44. I can’t hear anyone on Teams
  45. It worked fine until you updated it
  46. It says File not found
  47. It keeps asking for a code
  48. I didn’t get the email
  49. The printer’s not working
  50. It’s only happening to me
  51. It’s running really slow
  52. It keeps logging me out
  53. It says something about updates
  54. It’s just flashing
  55. It’s saying I don’t have enough memory
  56. All my icons have disappeared
  57. I can’t see my files
  58. It says Not Responding
  59. I can’t see the shared drive
  60. It won’t let me move it
  61. I’ve restarted it but it’s still the same
  62. I can’t find the meeting link
  63. It’s saying No Signal
  64. Where’s my desktop gone
  65. I can’t open attachments
  66. It’s doing that thing again
  67. Can you reset it for me
  68. Excel’s frozen
  69. The mouse isn’t moving
  70. It says I don’t have permission
  71. It worked yesterday
  72. It keeps dropping the connection
  73. I’ve got a blue screen
  74. My emails have disappeared
  75. It’s asking me for a BitLocker key
  76. Can you just pop in
  77. It says I’m not licensed
  78. It keeps saying I’m not connected
  79. It says I’m out of storage
  80. It’s fine on my phone
  81. I’ve lost all my tabs
  82. It keeps asking me to sign in
  83. My screen’s upside down
  84. It’s asking me for an update
  85. My emails aren’t sending
  86. The monitor won’t turn on
  87. It’s not in my calendar
  88. Can you fix it remotely or do you need to come out
  89. It won’t let me log in
  90. It’s saying the disk is full
  91. The VPN won’t connect
  92. It’s saying Access Denied
  93. I didn’t do anything
  94. It was working fine yesterday
  95. It’s gone to junk again
  96. It’s just spinning
  97. I haven’t touched anything
  98. I can’t connect to the Wi-Fi
  99. The internet’s down for everyone
  100. What’s my password again