It keepsdroppingtheconnectionIt’s sayingUntrustedCertificateIt won’topenWordThemouseisn’tmovingIt won’tlet melog inIt workedfine untilyouupdated itIt sayssomethingaboutupdatesIt’s saying Idon’t haveenoughmemoryCan you fix itremotely ordo you needto come outExcel’sfrozenWhere’smydesktopgoneIt wasworkingfineyesterdayIt keepscrashingI didn’tget theemailIt’srunningreallyslowIt keepsasking fora codeIt sayssomethingaboutBitLockerCan youreset itfor meI can’tsee myfilesI can’tconnect tothe Wi-FiI’ve gota bluescreenThe VPNwon’tconnectTheshortcut’sdisappearedWhat’s mypasswordagainIt’s stuckonPreparingWindowsIt’sfrozenagainI’verestarted itbut it’s stillthe sameI don’thaveadminrightsIt was finebefore theupdateIt’s justspinningIt’s beenlike thisall dayI haven’ttouchedanythingI’veforgottenmypasswordIt says myaccountis lockedIt saysthe file’sin useIt keepsasking meto restartTheinternet’sdown foreveryoneIt’s askingme for anupdateI’ve got amessagesaying mylicense hasexpiredIt saysOneDrivesync errorMycamera’snotworkingIt workedyesterdayIt’s sayingAccessDeniedCanyou justpop inMyscreen’supsidedownTheprinter’snotworkingOutlookwon’topenIt saysNetworkPath NotFoundIt’s notsaving mychangesI can’t seetheshareddriveIt saysPrinterOfflineThescreen’sgoneblackIt keepssaying I’mnotconnectedI’ve gota weirdpop-upIt’ssayingNo SignalI just needto printone thingIt juststoppedworkingAll my iconshavedisappearedI’mworkingfrom hometodayIt saysFile notfoundIt’s onlymycomputerdoing itThemousepointer’sgoneI didn’tdoanythingIt wasprintingfine thismorningThekeyboard’snot typingI can’thearanyoneon TeamsIt’s askingme for apasswordIt keepsasking meto sign inIt saysI’m out ofstorageIt keepsloggingme outMyemailsaren’tsendingDo youneed myID numberagainIt won’tlet memove itIt’s askingme for aBitLockerkeyThenetworkdrive hasvanishedIt saysI’m notlicensedIt’s onlyhappeningto meThe Wi-FikeepsdisconnectingI can’t openattachmentsCan youremoteinI’ve lostall mytabsMy emailshavedisappearedIt’s goneto junkagainIt’s justflashingTheinternetlight’s offThetaskbar’sgoneIt says NotRespondingI’ve triedturning itoff and onThe light’sflashingredIt’smaking afunnynoiseIt’s fineon myphoneMy Teamschathistory’sgoneMydesktop’sall whiteI think Ibroke itIt’s doingthat thingagainIt says Idon’t havepermissionI can’t findthemeetinglinkIt’s sayingthe disk isfullIt’s notin mycalendarThemonitorwon’t turnonIt keepsdroppingtheconnectionIt’s sayingUntrustedCertificateIt won’topenWordThemouseisn’tmovingIt won’tlet melog inIt workedfine untilyouupdated itIt sayssomethingaboutupdatesIt’s saying Idon’t haveenoughmemoryCan you fix itremotely ordo you needto come outExcel’sfrozenWhere’smydesktopgoneIt wasworkingfineyesterdayIt keepscrashingI didn’tget theemailIt’srunningreallyslowIt keepsasking fora codeIt sayssomethingaboutBitLockerCan youreset itfor meI can’tsee myfilesI can’tconnect tothe Wi-FiI’ve gota bluescreenThe VPNwon’tconnectTheshortcut’sdisappearedWhat’s mypasswordagainIt’s stuckonPreparingWindowsIt’sfrozenagainI’verestarted itbut it’s stillthe sameI don’thaveadminrightsIt was finebefore theupdateIt’s justspinningIt’s beenlike thisall dayI haven’ttouchedanythingI’veforgottenmypasswordIt says myaccountis lockedIt saysthe file’sin useIt keepsasking meto restartTheinternet’sdown foreveryoneIt’s askingme for anupdateI’ve got amessagesaying mylicense hasexpiredIt saysOneDrivesync errorMycamera’snotworkingIt workedyesterdayIt’s sayingAccessDeniedCanyou justpop inMyscreen’supsidedownTheprinter’snotworkingOutlookwon’topenIt saysNetworkPath NotFoundIt’s notsaving mychangesI can’t seetheshareddriveIt saysPrinterOfflineThescreen’sgoneblackIt keepssaying I’mnotconnectedI’ve gota weirdpop-upIt’ssayingNo SignalI just needto printone thingIt juststoppedworkingAll my iconshavedisappearedI’mworkingfrom hometodayIt saysFile notfoundIt’s onlymycomputerdoing itThemousepointer’sgoneI didn’tdoanythingIt wasprintingfine thismorningThekeyboard’snot typingI can’thearanyoneon TeamsIt’s askingme for apasswordIt keepsasking meto sign inIt saysI’m out ofstorageIt keepsloggingme outMyemailsaren’tsendingDo youneed myID numberagainIt won’tlet memove itIt’s askingme for aBitLockerkeyThenetworkdrive hasvanishedIt saysI’m notlicensedIt’s onlyhappeningto meThe Wi-FikeepsdisconnectingI can’t openattachmentsCan youremoteinI’ve lostall mytabsMy emailshavedisappearedIt’s goneto junkagainIt’s justflashingTheinternetlight’s offThetaskbar’sgoneIt says NotRespondingI’ve triedturning itoff and onThe light’sflashingredIt’smaking afunnynoiseIt’s fineon myphoneMy Teamschathistory’sgoneMydesktop’sall whiteI think Ibroke itIt’s doingthat thingagainIt says Idon’t havepermissionI can’t findthemeetinglinkIt’s sayingthe disk isfullIt’s notin mycalendarThemonitorwon’t turnon

Helpdesk Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. It keeps dropping the connection
  2. It’s saying Untrusted Certificate
  3. It won’t open Word
  4. The mouse isn’t moving
  5. It won’t let me log in
  6. It worked fine until you updated it
  7. It says something about updates
  8. It’s saying I don’t have enough memory
  9. Can you fix it remotely or do you need to come out
  10. Excel’s frozen
  11. Where’s my desktop gone
  12. It was working fine yesterday
  13. It keeps crashing
  14. I didn’t get the email
  15. It’s running really slow
  16. It keeps asking for a code
  17. It says something about BitLocker
  18. Can you reset it for me
  19. I can’t see my files
  20. I can’t connect to the Wi-Fi
  21. I’ve got a blue screen
  22. The VPN won’t connect
  23. The shortcut’s disappeared
  24. What’s my password again
  25. It’s stuck on Preparing Windows
  26. It’s frozen again
  27. I’ve restarted it but it’s still the same
  28. I don’t have admin rights
  29. It was fine before the update
  30. It’s just spinning
  31. It’s been like this all day
  32. I haven’t touched anything
  33. I’ve forgotten my password
  34. It says my account is locked
  35. It says the file’s in use
  36. It keeps asking me to restart
  37. The internet’s down for everyone
  38. It’s asking me for an update
  39. I’ve got a message saying my license has expired
  40. It says OneDrive sync error
  41. My camera’s not working
  42. It worked yesterday
  43. It’s saying Access Denied
  44. Can you just pop in
  45. My screen’s upside down
  46. The printer’s not working
  47. Outlook won’t open
  48. It says Network Path Not Found
  49. It’s not saving my changes
  50. I can’t see the shared drive
  51. It says Printer Offline
  52. The screen’s gone black
  53. It keeps saying I’m not connected
  54. I’ve got a weird pop-up
  55. It’s saying No Signal
  56. I just need to print one thing
  57. It just stopped working
  58. All my icons have disappeared
  59. I’m working from home today
  60. It says File not found
  61. It’s only my computer doing it
  62. The mouse pointer’s gone
  63. I didn’t do anything
  64. It was printing fine this morning
  65. The keyboard’s not typing
  66. I can’t hear anyone on Teams
  67. It’s asking me for a password
  68. It keeps asking me to sign in
  69. It says I’m out of storage
  70. It keeps logging me out
  71. My emails aren’t sending
  72. Do you need my ID number again
  73. It won’t let me move it
  74. It’s asking me for a BitLocker key
  75. The network drive has vanished
  76. It says I’m not licensed
  77. It’s only happening to me
  78. The Wi-Fi keeps disconnecting
  79. I can’t open attachments
  80. Can you remote in
  81. I’ve lost all my tabs
  82. My emails have disappeared
  83. It’s gone to junk again
  84. It’s just flashing
  85. The internet light’s off
  86. The taskbar’s gone
  87. It says Not Responding
  88. I’ve tried turning it off and on
  89. The light’s flashing red
  90. It’s making a funny noise
  91. It’s fine on my phone
  92. My Teams chat history’s gone
  93. My desktop’s all white
  94. I think I broke it
  95. It’s doing that thing again
  96. It says I don’t have permission
  97. I can’t find the meeting link
  98. It’s saying the disk is full
  99. It’s not in my calendar
  100. The monitor won’t turn on