Share personalexperience withproduct with atleast 5 guestsGet 3 guests toopen up theirMembershipQR code beforeheading to cashEducate aguest whileCash host =IncreasedUPT5 guests thankme for beinghelpful and/orknowledgeableEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostIntroducemyself toten guestsin one shiftDo groupeducation(3+) at thewomen’spant wallSize anddestock tenracks duringmy shiftComplete aguest BBRpurchase foran item that IrecommendedSuccessfullyencourage ashoppingpartner to tryon an itemEducate 7“justbrowsing”guestsAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Connect withevery guestin my zoneduring myshiftAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onGet aMedalliashout outfrom a guestEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesDo groupeducation(3+) at themen’s pantwall100%Membershipenrollmentscore duringa Zone 1 shiftUse 5 differentopen-endedquestions toconnect withguests in myzone2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Convert 5guests toexchange for adifferent itemrather than do areturnDo 5 pass-offsto anotherEducator ormy FL duringmy shiftEducate onwinter coatsand convert3 guests tobuyShare personalexperience withproduct with atleast 5 guestsGet 3 guests toopen up theirMembershipQR code beforeheading to cashEducate aguest whileCash host =IncreasedUPT5 guests thankme for beinghelpful and/orknowledgeableEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostIntroducemyself toten guestsin one shiftDo groupeducation(3+) at thewomen’spant wallSize anddestock tenracks duringmy shiftComplete aguest BBRpurchase foran item that IrecommendedSuccessfullyencourage ashoppingpartner to tryon an itemEducate 7“justbrowsing”guestsAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Connect withevery guestin my zoneduring myshiftAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onGet aMedalliashout outfrom a guestEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesDo groupeducation(3+) at themen’s pantwall100%Membershipenrollmentscore duringa Zone 1 shiftUse 5 differentopen-endedquestions toconnect withguests in myzone2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Convert 5guests toexchange for adifferent itemrather than do areturnDo 5 pass-offsto anotherEducator ormy FL duringmy shiftEducate onwinter coatsand convert3 guests tobuy

ACE + NPS Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share personal experience with product with at least 5 guests
  2. Get 3 guests to open up their Membership QR code before heading to cash
  3. Educate a guest while Cash host = Increased UPT
  4. 5 guests thank me for being helpful and/or knowledgeable
  5. Educate 3 first-time guests on the layout of the store, including specific merch stories
  6. Offer to set up fit rooms for 5 different guests when Zone 1 or Zone 2 host
  7. Introduce myself to ten guests in one shift
  8. Do group education (3+) at the women’s pant wall
  9. Size and destock ten racks during my shift
  10. Complete a guest BBR purchase for an item that I recommended
  11. Successfully encourage a shopping partner to try on an item
  12. Educate 7 “just browsing” guests
  13. Add 2 relevant items to 5 guests’ fit rooms, educating on the “why” for suggesting.
  14. Connect with every guest in my zone during my shift
  15. As Fits host, EVERY guest has a name on the door, number of items, and gets at least two check-ins referring to product they are trying on
  16. Get a Medallia shout out from a guest
  17. Educate 5 guests, having them feel the product, sharing fabric name and properties
  18. Do group education (3+) at the men’s pant wall
  19. 100% Membership enrollment score during a Zone 1 shift
  20. Use 5 different open-ended questions to connect with guests in my zone
  21. 2 guests buy items I recommended in lieu of items not in store (SWAN)
  22. Convert 5 guests to exchange for a different item rather than do a return
  23. Do 5 pass-offs to another Educator or my FL during my shift
  24. Educate on winter coats and convert 3 guests to buy