Do groupeducation(3+) at thewomen’spant wall5 guests thankme for beinghelpful and/orknowledgeableGet 3 guests toopen up theirMembershipQR code beforeheading to cashConnect withevery guestin my zoneduring myshiftEducate aguest whileCash host =IncreasedUPT100%Membershipenrollmentscore duringa Zone 1 shiftDo groupeducation(3+) at themen’s pantwallComplete aguest BBRpurchase foran item that IrecommendedEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesShare personalexperience withproduct with atleast 5 guestsGet aMedalliashout outfrom a guestSuccessfullyencourage ashoppingpartner to tryon an itemOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 host2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)As Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onDo 5 pass-offsto anotherEducator ormy FL duringmy shiftIntroducemyself toten guestsin one shiftAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Educate 7“justbrowsing”guestsConvert 5guests toexchange for adifferent itemrather than do areturnSize anddestock tenracks duringmy shiftEducate onwinter coatsand convert3 guests tobuyUse 5 differentopen-endedquestions toconnect withguests in myzoneDo groupeducation(3+) at thewomen’spant wall5 guests thankme for beinghelpful and/orknowledgeableGet 3 guests toopen up theirMembershipQR code beforeheading to cashConnect withevery guestin my zoneduring myshiftEducate aguest whileCash host =IncreasedUPT100%Membershipenrollmentscore duringa Zone 1 shiftDo groupeducation(3+) at themen’s pantwallComplete aguest BBRpurchase foran item that IrecommendedEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesShare personalexperience withproduct with atleast 5 guestsGet aMedalliashout outfrom a guestSuccessfullyencourage ashoppingpartner to tryon an itemOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 host2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)As Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onDo 5 pass-offsto anotherEducator ormy FL duringmy shiftIntroducemyself toten guestsin one shiftAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Educate 7“justbrowsing”guestsConvert 5guests toexchange for adifferent itemrather than do areturnSize anddestock tenracks duringmy shiftEducate onwinter coatsand convert3 guests tobuyUse 5 differentopen-endedquestions toconnect withguests in myzone

ACE + NPS Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Do group education (3+) at the women’s pant wall
  2. 5 guests thank me for being helpful and/or knowledgeable
  3. Get 3 guests to open up their Membership QR code before heading to cash
  4. Connect with every guest in my zone during my shift
  5. Educate a guest while Cash host = Increased UPT
  6. 100% Membership enrollment score during a Zone 1 shift
  7. Do group education (3+) at the men’s pant wall
  8. Complete a guest BBR purchase for an item that I recommended
  9. Educate 3 first-time guests on the layout of the store, including specific merch stories
  10. Educate 5 guests, having them feel the product, sharing fabric name and properties
  11. Share personal experience with product with at least 5 guests
  12. Get a Medallia shout out from a guest
  13. Successfully encourage a shopping partner to try on an item
  14. Offer to set up fit rooms for 5 different guests when Zone 1 or Zone 2 host
  15. 2 guests buy items I recommended in lieu of items not in store (SWAN)
  16. As Fits host, EVERY guest has a name on the door, number of items, and gets at least two check-ins referring to product they are trying on
  17. Do 5 pass-offs to another Educator or my FL during my shift
  18. Introduce myself to ten guests in one shift
  19. Add 2 relevant items to 5 guests’ fit rooms, educating on the “why” for suggesting.
  20. Educate 7 “just browsing” guests
  21. Convert 5 guests to exchange for a different item rather than do a return
  22. Size and destock ten racks during my shift
  23. Educate on winter coats and convert 3 guests to buy
  24. Use 5 different open-ended questions to connect with guests in my zone