Share personalexperience withproduct with atleast 5 guestsIntroducemyself toten guestsin one shiftDo groupeducation(3+) at thewomen’spant wallDo 5 pass-offsto anotherEducator ormy FL duringmy shiftDo groupeducation(3+) at themen’s pantwallSuccessfullyencourage ashoppingpartner to tryon an itemEducate 7“justbrowsing”guestsSize anddestock tenracks duringmy shift2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Connect withevery guestin my zoneduring myshiftComplete aguest BBRpurchase foran item that Irecommended100%Membershipenrollmentscore duringa Zone 1 shiftEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesUse 5 differentopen-endedquestions toconnect withguests in myzoneAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Educate onwinter coatsand convert3 guests tobuyConvert 5guests toexchange for adifferent itemrather than do areturnAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostGet aMedalliashout outfrom a guestEducate aguest whileCash host =IncreasedUPTGet 3 guests toopen up theirMembershipQR code beforeheading to cash5 guests thankme for beinghelpful and/orknowledgeableShare personalexperience withproduct with atleast 5 guestsIntroducemyself toten guestsin one shiftDo groupeducation(3+) at thewomen’spant wallDo 5 pass-offsto anotherEducator ormy FL duringmy shiftDo groupeducation(3+) at themen’s pantwallSuccessfullyencourage ashoppingpartner to tryon an itemEducate 7“justbrowsing”guestsSize anddestock tenracks duringmy shift2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Connect withevery guestin my zoneduring myshiftComplete aguest BBRpurchase foran item that Irecommended100%Membershipenrollmentscore duringa Zone 1 shiftEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesUse 5 differentopen-endedquestions toconnect withguests in myzoneAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Educate onwinter coatsand convert3 guests tobuyConvert 5guests toexchange for adifferent itemrather than do areturnAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostGet aMedalliashout outfrom a guestEducate aguest whileCash host =IncreasedUPTGet 3 guests toopen up theirMembershipQR code beforeheading to cash5 guests thankme for beinghelpful and/orknowledgeable

ACE + NPS Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share personal experience with product with at least 5 guests
  2. Introduce myself to ten guests in one shift
  3. Do group education (3+) at the women’s pant wall
  4. Do 5 pass-offs to another Educator or my FL during my shift
  5. Do group education (3+) at the men’s pant wall
  6. Successfully encourage a shopping partner to try on an item
  7. Educate 7 “just browsing” guests
  8. Size and destock ten racks during my shift
  9. 2 guests buy items I recommended in lieu of items not in store (SWAN)
  10. Connect with every guest in my zone during my shift
  11. Complete a guest BBR purchase for an item that I recommended
  12. 100% Membership enrollment score during a Zone 1 shift
  13. Educate 3 first-time guests on the layout of the store, including specific merch stories
  14. Use 5 different open-ended questions to connect with guests in my zone
  15. Add 2 relevant items to 5 guests’ fit rooms, educating on the “why” for suggesting.
  16. Educate on winter coats and convert 3 guests to buy
  17. Convert 5 guests to exchange for a different item rather than do a return
  18. As Fits host, EVERY guest has a name on the door, number of items, and gets at least two check-ins referring to product they are trying on
  19. Educate 5 guests, having them feel the product, sharing fabric name and properties
  20. Offer to set up fit rooms for 5 different guests when Zone 1 or Zone 2 host
  21. Get a Medallia shout out from a guest
  22. Educate a guest while Cash host = Increased UPT
  23. Get 3 guests to open up their Membership QR code before heading to cash
  24. 5 guests thank me for being helpful and/or knowledgeable