Introducemyself toten guestsin one shiftAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onEducate 7“justbrowsing”guestsAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Educate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesUse 5 differentopen-endedquestions toconnect withguests in myzoneSize anddestock tenracks duringmy shiftDo groupeducation(3+) at themen’s pantwallEducate aguest whileCash host =IncreasedUPTSuccessfullyencourage ashoppingpartner to tryon an itemShare personalexperience withproduct with atleast 5 guestsOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostDo 5 pass-offsto anotherEducator ormy FL duringmy shiftDo groupeducation(3+) at thewomen’spant wallGet aMedalliashout outfrom a guestEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesConvert 5guests toexchange for adifferent itemrather than do areturn5 guests thankme for beinghelpful and/orknowledgeableComplete aguest BBRpurchase foran item that Irecommended100%Membershipenrollmentscore duringa Zone 1 shiftGet 3 guests toopen up theirMembershipQR code beforeheading to cashConnect withevery guestin my zoneduring myshiftEducate onwinter coatsand convert3 guests tobuy2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Introducemyself toten guestsin one shiftAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onEducate 7“justbrowsing”guestsAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Educate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesUse 5 differentopen-endedquestions toconnect withguests in myzoneSize anddestock tenracks duringmy shiftDo groupeducation(3+) at themen’s pantwallEducate aguest whileCash host =IncreasedUPTSuccessfullyencourage ashoppingpartner to tryon an itemShare personalexperience withproduct with atleast 5 guestsOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostDo 5 pass-offsto anotherEducator ormy FL duringmy shiftDo groupeducation(3+) at thewomen’spant wallGet aMedalliashout outfrom a guestEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesConvert 5guests toexchange for adifferent itemrather than do areturn5 guests thankme for beinghelpful and/orknowledgeableComplete aguest BBRpurchase foran item that Irecommended100%Membershipenrollmentscore duringa Zone 1 shiftGet 3 guests toopen up theirMembershipQR code beforeheading to cashConnect withevery guestin my zoneduring myshiftEducate onwinter coatsand convert3 guests tobuy2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)

ACE + NPS Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce myself to ten guests in one shift
  2. As Fits host, EVERY guest has a name on the door, number of items, and gets at least two check-ins referring to product they are trying on
  3. Educate 7 “just browsing” guests
  4. Add 2 relevant items to 5 guests’ fit rooms, educating on the “why” for suggesting.
  5. Educate 3 first-time guests on the layout of the store, including specific merch stories
  6. Use 5 different open-ended questions to connect with guests in my zone
  7. Size and destock ten racks during my shift
  8. Do group education (3+) at the men’s pant wall
  9. Educate a guest while Cash host = Increased UPT
  10. Successfully encourage a shopping partner to try on an item
  11. Share personal experience with product with at least 5 guests
  12. Offer to set up fit rooms for 5 different guests when Zone 1 or Zone 2 host
  13. Do 5 pass-offs to another Educator or my FL during my shift
  14. Do group education (3+) at the women’s pant wall
  15. Get a Medallia shout out from a guest
  16. Educate 5 guests, having them feel the product, sharing fabric name and properties
  17. Convert 5 guests to exchange for a different item rather than do a return
  18. 5 guests thank me for being helpful and/or knowledgeable
  19. Complete a guest BBR purchase for an item that I recommended
  20. 100% Membership enrollment score during a Zone 1 shift
  21. Get 3 guests to open up their Membership QR code before heading to cash
  22. Connect with every guest in my zone during my shift
  23. Educate on winter coats and convert 3 guests to buy
  24. 2 guests buy items I recommended in lieu of items not in store (SWAN)