Educate onwinter coatsand convert3 guests tobuyDo 5 pass-offsto anotherEducator ormy FL duringmy shiftIntroducemyself toten guestsin one shiftAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onConvert 5guests toexchange for adifferent itemrather than do areturnConnect withevery guestin my zoneduring myshiftGet 3 guests toopen up theirMembershipQR code beforeheading to cashOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Complete aguest BBRpurchase foran item that IrecommendedSuccessfullyencourage ashoppingpartner to tryon an itemUse 5 differentopen-endedquestions toconnect withguests in myzone100%Membershipenrollmentscore duringa Zone 1 shiftDo groupeducation(3+) at themen’s pantwallEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesEducate aguest whileCash host =IncreasedUPT2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)5 guests thankme for beinghelpful and/orknowledgeableShare personalexperience withproduct with atleast 5 guestsGet aMedalliashout outfrom a guestDo groupeducation(3+) at thewomen’spant wallSize anddestock tenracks duringmy shiftEducate 7“justbrowsing”guestsEducate onwinter coatsand convert3 guests tobuyDo 5 pass-offsto anotherEducator ormy FL duringmy shiftIntroducemyself toten guestsin one shiftAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onConvert 5guests toexchange for adifferent itemrather than do areturnConnect withevery guestin my zoneduring myshiftGet 3 guests toopen up theirMembershipQR code beforeheading to cashOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Complete aguest BBRpurchase foran item that IrecommendedSuccessfullyencourage ashoppingpartner to tryon an itemUse 5 differentopen-endedquestions toconnect withguests in myzone100%Membershipenrollmentscore duringa Zone 1 shiftDo groupeducation(3+) at themen’s pantwallEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesEducate aguest whileCash host =IncreasedUPT2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)5 guests thankme for beinghelpful and/orknowledgeableShare personalexperience withproduct with atleast 5 guestsGet aMedalliashout outfrom a guestDo groupeducation(3+) at thewomen’spant wallSize anddestock tenracks duringmy shiftEducate 7“justbrowsing”guests

ACE + NPS Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate on winter coats and convert 3 guests to buy
  2. Do 5 pass-offs to another Educator or my FL during my shift
  3. Introduce myself to ten guests in one shift
  4. As Fits host, EVERY guest has a name on the door, number of items, and gets at least two check-ins referring to product they are trying on
  5. Convert 5 guests to exchange for a different item rather than do a return
  6. Connect with every guest in my zone during my shift
  7. Get 3 guests to open up their Membership QR code before heading to cash
  8. Offer to set up fit rooms for 5 different guests when Zone 1 or Zone 2 host
  9. Add 2 relevant items to 5 guests’ fit rooms, educating on the “why” for suggesting.
  10. Complete a guest BBR purchase for an item that I recommended
  11. Successfully encourage a shopping partner to try on an item
  12. Use 5 different open-ended questions to connect with guests in my zone
  13. 100% Membership enrollment score during a Zone 1 shift
  14. Do group education (3+) at the men’s pant wall
  15. Educate 3 first-time guests on the layout of the store, including specific merch stories
  16. Educate 5 guests, having them feel the product, sharing fabric name and properties
  17. Educate a guest while Cash host = Increased UPT
  18. 2 guests buy items I recommended in lieu of items not in store (SWAN)
  19. 5 guests thank me for being helpful and/or knowledgeable
  20. Share personal experience with product with at least 5 guests
  21. Get a Medallia shout out from a guest
  22. Do group education (3+) at the women’s pant wall
  23. Size and destock ten racks during my shift
  24. Educate 7 “just browsing” guests