2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Do 5 pass-offsto anotherEducator ormy FL duringmy shift5 guests thankme for beinghelpful and/orknowledgeableAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onUse 5 differentopen-endedquestions toconnect withguests in myzoneEducate 7“justbrowsing”guestsConnect withevery guestin my zoneduring myshiftEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Introducemyself toten guestsin one shiftSuccessfullyencourage ashoppingpartner to tryon an itemGet 3 guests toopen up theirMembershipQR code beforeheading to cashOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesGet aMedalliashout outfrom a guestShare personalexperience withproduct with atleast 5 guestsComplete aguest BBRpurchase foran item that IrecommendedDo groupeducation(3+) at themen’s pantwall100%Membershipenrollmentscore duringa Zone 1 shiftEducate onwinter coatsand convert3 guests tobuyEducate aguest whileCash host =IncreasedUPTSize anddestock tenracks duringmy shiftConvert 5guests toexchange for adifferent itemrather than do areturnDo groupeducation(3+) at thewomen’spant wall2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Do 5 pass-offsto anotherEducator ormy FL duringmy shift5 guests thankme for beinghelpful and/orknowledgeableAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onUse 5 differentopen-endedquestions toconnect withguests in myzoneEducate 7“justbrowsing”guestsConnect withevery guestin my zoneduring myshiftEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Introducemyself toten guestsin one shiftSuccessfullyencourage ashoppingpartner to tryon an itemGet 3 guests toopen up theirMembershipQR code beforeheading to cashOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 hostEducate 3 first-time guests onthe layout of thestore, includingspecific merchstoriesGet aMedalliashout outfrom a guestShare personalexperience withproduct with atleast 5 guestsComplete aguest BBRpurchase foran item that IrecommendedDo groupeducation(3+) at themen’s pantwall100%Membershipenrollmentscore duringa Zone 1 shiftEducate onwinter coatsand convert3 guests tobuyEducate aguest whileCash host =IncreasedUPTSize anddestock tenracks duringmy shiftConvert 5guests toexchange for adifferent itemrather than do areturnDo groupeducation(3+) at thewomen’spant wall

ACE + NPS Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 guests buy items I recommended in lieu of items not in store (SWAN)
  2. Do 5 pass-offs to another Educator or my FL during my shift
  3. 5 guests thank me for being helpful and/or knowledgeable
  4. As Fits host, EVERY guest has a name on the door, number of items, and gets at least two check-ins referring to product they are trying on
  5. Use 5 different open-ended questions to connect with guests in my zone
  6. Educate 7 “just browsing” guests
  7. Connect with every guest in my zone during my shift
  8. Educate 5 guests, having them feel the product, sharing fabric name and properties
  9. Add 2 relevant items to 5 guests’ fit rooms, educating on the “why” for suggesting.
  10. Introduce myself to ten guests in one shift
  11. Successfully encourage a shopping partner to try on an item
  12. Get 3 guests to open up their Membership QR code before heading to cash
  13. Offer to set up fit rooms for 5 different guests when Zone 1 or Zone 2 host
  14. Educate 3 first-time guests on the layout of the store, including specific merch stories
  15. Get a Medallia shout out from a guest
  16. Share personal experience with product with at least 5 guests
  17. Complete a guest BBR purchase for an item that I recommended
  18. Do group education (3+) at the men’s pant wall
  19. 100% Membership enrollment score during a Zone 1 shift
  20. Educate on winter coats and convert 3 guests to buy
  21. Educate a guest while Cash host = Increased UPT
  22. Size and destock ten racks during my shift
  23. Convert 5 guests to exchange for a different item rather than do a return
  24. Do group education (3+) at the women’s pant wall