Share personalexperience withproduct with atleast 5 guests5 guests thankme for beinghelpful and/orknowledgeableAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Connect withevery guestin my zoneduring myshiftAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 host2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Educate 7“justbrowsing”guestsDo groupeducation(3+) at thewomen’spant wallEducate aguest whileCash host =IncreasedUPTEducate 3 first-time guests onthe layout of thestore, includingspecific merchstories100%Membershipenrollmentscore duringa Zone 1 shiftSize anddestock tenracks duringmy shiftIntroducemyself toten guestsin one shiftUse 5 differentopen-endedquestions toconnect withguests in myzoneDo groupeducation(3+) at themen’s pantwallSuccessfullyencourage ashoppingpartner to tryon an itemDo 5 pass-offsto anotherEducator ormy FL duringmy shiftGet aMedalliashout outfrom a guestEducate onwinter coatsand convert3 guests tobuyEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesConvert 5guests toexchange for adifferent itemrather than do areturnGet 3 guests toopen up theirMembershipQR code beforeheading to cashComplete aguest BBRpurchase foran item that IrecommendedShare personalexperience withproduct with atleast 5 guests5 guests thankme for beinghelpful and/orknowledgeableAdd 2 relevantitems to 5 guests’fit rooms,educating on the“why” forsuggesting.Connect withevery guestin my zoneduring myshiftAs Fits host, EVERYguest has a name onthe door, number ofitems, and gets atleast two check-insreferring to productthey are trying onOffer to set upfit rooms for 5different guestswhen Zone 1 orZone 2 host2 guests buyitems Irecommendedin lieu of itemsnot in store(SWAN)Educate 7“justbrowsing”guestsDo groupeducation(3+) at thewomen’spant wallEducate aguest whileCash host =IncreasedUPTEducate 3 first-time guests onthe layout of thestore, includingspecific merchstories100%Membershipenrollmentscore duringa Zone 1 shiftSize anddestock tenracks duringmy shiftIntroducemyself toten guestsin one shiftUse 5 differentopen-endedquestions toconnect withguests in myzoneDo groupeducation(3+) at themen’s pantwallSuccessfullyencourage ashoppingpartner to tryon an itemDo 5 pass-offsto anotherEducator ormy FL duringmy shiftGet aMedalliashout outfrom a guestEducate onwinter coatsand convert3 guests tobuyEducate 5guests, havingthem feel theproduct, sharingfabric name andpropertiesConvert 5guests toexchange for adifferent itemrather than do areturnGet 3 guests toopen up theirMembershipQR code beforeheading to cashComplete aguest BBRpurchase foran item that Irecommended

ACE + NPS Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share personal experience with product with at least 5 guests
  2. 5 guests thank me for being helpful and/or knowledgeable
  3. Add 2 relevant items to 5 guests’ fit rooms, educating on the “why” for suggesting.
  4. Connect with every guest in my zone during my shift
  5. As Fits host, EVERY guest has a name on the door, number of items, and gets at least two check-ins referring to product they are trying on
  6. Offer to set up fit rooms for 5 different guests when Zone 1 or Zone 2 host
  7. 2 guests buy items I recommended in lieu of items not in store (SWAN)
  8. Educate 7 “just browsing” guests
  9. Do group education (3+) at the women’s pant wall
  10. Educate a guest while Cash host = Increased UPT
  11. Educate 3 first-time guests on the layout of the store, including specific merch stories
  12. 100% Membership enrollment score during a Zone 1 shift
  13. Size and destock ten racks during my shift
  14. Introduce myself to ten guests in one shift
  15. Use 5 different open-ended questions to connect with guests in my zone
  16. Do group education (3+) at the men’s pant wall
  17. Successfully encourage a shopping partner to try on an item
  18. Do 5 pass-offs to another Educator or my FL during my shift
  19. Get a Medallia shout out from a guest
  20. Educate on winter coats and convert 3 guests to buy
  21. Educate 5 guests, having them feel the product, sharing fabric name and properties
  22. Convert 5 guests to exchange for a different item rather than do a return
  23. Get 3 guests to open up their Membership QR code before heading to cash
  24. Complete a guest BBR purchase for an item that I recommended