CustomerAcquisitionCost(CAC)DepthConversionRateAttachRateExpansionStickinessCSAT(CustomerSatisfaction)RetentionTime-to-Value(TTV)Free!EngagementNPS (NetPromoterScore)ChurnActivationFrequencyARR /MRREfficiencyCAC :LTVRatioAdoptionFeatureAdoptionRateBreadthLifetimeValue(LTV)GrossRevenueRetention(GRR)NetRevenueRetention(NRR)ChurnAvoidance/ RetentionRevenuePaybackPeriodCustomerAcquisitionCost(CAC)DepthConversionRateAttachRateExpansionStickinessCSAT(CustomerSatisfaction)RetentionTime-to-Value(TTV)Free!EngagementNPS (NetPromoterScore)ChurnActivationFrequencyARR /MRREfficiencyCAC :LTVRatioAdoptionFeatureAdoptionRateBreadthLifetimeValue(LTV)GrossRevenueRetention(GRR)NetRevenueRetention(NRR)ChurnAvoidance/ RetentionRevenuePaybackPeriod

Metrics Bingo for Product Managers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Acquisition Cost (CAC)
  2. Depth
  3. Conversion Rate
  4. Attach Rate
  5. Expansion
  6. Stickiness
  7. CSAT (Customer Satisfaction)
  8. Retention
  9. Time-to-Value (TTV)
  10. Free!
  11. Engagement
  12. NPS (Net Promoter Score)
  13. Churn
  14. Activation
  15. Frequency
  16. ARR / MRR
  17. Efficiency
  18. CAC : LTV Ratio
  19. Adoption
  20. Feature Adoption Rate
  21. Breadth
  22. Lifetime Value (LTV)
  23. Gross Revenue Retention (GRR)
  24. Net Revenue Retention (NRR)
  25. Churn Avoidance / Retention Revenue
  26. Payback Period