CSAT(CustomerSatisfaction)ExpansionNPS (NetPromoterScore)RetentionGrossRevenueRetention(GRR)BreadthDepthAttachRateNetRevenueRetention(NRR)CustomerAcquisitionCost(CAC)FrequencyChurnActivationChurnAvoidance/ RetentionRevenueCAC :LTVRatioEngagementFree!StickinessLifetimeValue(LTV)PaybackPeriodEfficiencyAdoptionARR /MRRFeatureAdoptionRateConversionRateTime-to-Value(TTV)CSAT(CustomerSatisfaction)ExpansionNPS (NetPromoterScore)RetentionGrossRevenueRetention(GRR)BreadthDepthAttachRateNetRevenueRetention(NRR)CustomerAcquisitionCost(CAC)FrequencyChurnActivationChurnAvoidance/ RetentionRevenueCAC :LTVRatioEngagementFree!StickinessLifetimeValue(LTV)PaybackPeriodEfficiencyAdoptionARR /MRRFeatureAdoptionRateConversionRateTime-to-Value(TTV)

Metrics Bingo for Product Managers - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CSAT (Customer Satisfaction)
  2. Expansion
  3. NPS (Net Promoter Score)
  4. Retention
  5. Gross Revenue Retention (GRR)
  6. Breadth
  7. Depth
  8. Attach Rate
  9. Net Revenue Retention (NRR)
  10. Customer Acquisition Cost (CAC)
  11. Frequency
  12. Churn
  13. Activation
  14. Churn Avoidance / Retention Revenue
  15. CAC : LTV Ratio
  16. Engagement
  17. Free!
  18. Stickiness
  19. Lifetime Value (LTV)
  20. Payback Period
  21. Efficiency
  22. Adoption
  23. ARR / MRR
  24. Feature Adoption Rate
  25. Conversion Rate
  26. Time-to-Value (TTV)