(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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'I don’t have my policy number, can I give you my reg?’
‘I want to talk to my local office’
‘All my family have policies here/I have X amount of policies with AXA’
'I got a heart attack with that renewal’
‘I’m getting penalised for other drivers/people!’
'Where is my insurance disc?'
If a customer gets your name wrong
'Insurance prices have just gone crazy’
'Where’s all the old gang in the office gone?’
‘I never got that letter!’
‘I’ve been with you since PMPA/one of your oldest customers etc’