(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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'I don’t have my policy number, can I give you my reg?’
'I got a heart attack with that renewal’
'Why has my renewal gone up so much this year?'
Customer looking to speak to the polish section
'Where’s all the old gang in the office gone?’
If a customer gets your name wrong
'Why is my windscreen claim on my POB?’
‘I want to talk to my local office’
‘I’m getting penalised for other drivers/people!’
‘All my family have policies here/I have X amount of policies with AXA’
‘Ive had no accidents/claims in the last year’
‘I never got that letter!’
‘I’ve been with you since PMPA/one of your oldest customers etc’