(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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‘I want to talk to my local office’
‘I’ve been with you since PMPA/one of your oldest customers etc’
'Where is my insurance disc?'
Random excuse for not making monthly payment
‘I’m getting penalised for other drivers/people!’
'Where’s all the old gang in the office gone?’
‘All my family have policies here/I have X amount of policies with AXA’
‘I never got that letter!’
If a customer gets your name wrong
‘Ive had no accidents/claims in the last year’
'I got a heart attack with that renewal’
'Why is my windscreen claim on my POB?’
'Why has my renewal gone up so much this year?'
Customer looking to speak to the polish section
'Insurance prices have just gone crazy’
'I don’t have my policy number, can I give you my reg?’