Smiledat 3peopleShared ahelpful tipwith ateammateHad noabsencesthis weekGot 100%CSATDailyPerfectSO for themonth(running)WoresomethingfestiveperfectSO fortodayHelp anewhireSent athank-youmessageRefilledsomeone’swater orcoffeeStayedcalm on atough callSharedfood orsnacksJoineda teamhuddleReceived acommendationcallHandledanescalationtodaySaid“Goodjob!”Complimenteda teammateShared alaugh withyour TLHad noabsencesthis weekShared apositivestoryPerfectQA scorefor theweekHad nolates thisweekShared amotivationalquote inchatTookyour fullbreakGot 100%CSATDailySharedyour bestpracticeLearnedsomethingnew thisweekStayedpositiveunderpressureMadesomeonelaughSmiledat 3peopleShared ahelpful tipwith ateammateHad noabsencesthis weekGot 100%CSATDailyPerfectSO for themonth(running)WoresomethingfestiveperfectSO fortodayHelp anewhireSent athank-youmessageRefilledsomeone’swater orcoffeeStayedcalm on atough callSharedfood orsnacksJoineda teamhuddleReceived acommendationcallHandledanescalationtodaySaid“Goodjob!”Complimenteda teammateShared alaugh withyour TLHad noabsencesthis weekShared apositivestoryPerfectQA scorefor theweekHad nolates thisweekShared amotivationalquote inchatTookyour fullbreakGot 100%CSATDailySharedyour bestpracticeLearnedsomethingnew thisweekStayedpositiveunderpressureMadesomeonelaugh

GRATEFUL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Smiled at 3 people
  2. Shared a helpful tip with a teammate
  3. Had no absences this week
  4. Got 100% CSAT Daily
  5. Perfect SO for the month (running)
  6. Wore something festive
  7. perfect SO for today
  8. Help a new hire
  9. Sent a thank-you message
  10. Refilled someone’s water or coffee
  11. Stayed calm on a tough call
  12. Shared food or snacks
  13. Joined a team huddle
  14. Received a commendation call
  15. Handled an escalation today
  16. Said “Good job!”
  17. Complimented a teammate
  18. Shared a laugh with your TL
  19. Had no absences this week
  20. Shared a positive story
  21. Perfect QA score for the week
  22. Had no lates this week
  23. Shared a motivational quote in chat
  24. Took your full break
  25. Got 100% CSAT Daily
  26. Shared your best practice
  27. Learned something new this week
  28. Stayed positive under pressure
  29. Made someone laugh