Sharedfood orsnacksSaid“Goodjob!”MadesomeonelaughRefilledsomeone’swater orcoffeeStayedcalm on atough callSent athank-youmessageGot 100%CSATDailyHad noabsencesthis weekGot 100%CSATDailySmiledat 3peopleHad nolates thisweekPerfectQA scorefor theweekHandledanescalationtodayStayedpositiveunderpressureJoineda teamhuddleShared apositivestoryTookyour fullbreakHelp anewhireSharedyour bestpracticeWoresomethingfestiveReceived acommendationcallperfectSO fortodayShared alaugh withyour TLShared ahelpful tipwith ateammateLearnedsomethingnew thisweekComplimenteda teammatePerfectSO for themonth(running)Shared amotivationalquote inchatHad noabsencesthis weekSharedfood orsnacksSaid“Goodjob!”MadesomeonelaughRefilledsomeone’swater orcoffeeStayedcalm on atough callSent athank-youmessageGot 100%CSATDailyHad noabsencesthis weekGot 100%CSATDailySmiledat 3peopleHad nolates thisweekPerfectQA scorefor theweekHandledanescalationtodayStayedpositiveunderpressureJoineda teamhuddleShared apositivestoryTookyour fullbreakHelp anewhireSharedyour bestpracticeWoresomethingfestiveReceived acommendationcallperfectSO fortodayShared alaugh withyour TLShared ahelpful tipwith ateammateLearnedsomethingnew thisweekComplimenteda teammatePerfectSO for themonth(running)Shared amotivationalquote inchatHad noabsencesthis week

GRATEFUL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shared food or snacks
  2. Said “Good job!”
  3. Made someone laugh
  4. Refilled someone’s water or coffee
  5. Stayed calm on a tough call
  6. Sent a thank-you message
  7. Got 100% CSAT Daily
  8. Had no absences this week
  9. Got 100% CSAT Daily
  10. Smiled at 3 people
  11. Had no lates this week
  12. Perfect QA score for the week
  13. Handled an escalation today
  14. Stayed positive under pressure
  15. Joined a team huddle
  16. Shared a positive story
  17. Took your full break
  18. Help a new hire
  19. Shared your best practice
  20. Wore something festive
  21. Received a commendation call
  22. perfect SO for today
  23. Shared a laugh with your TL
  24. Shared a helpful tip with a teammate
  25. Learned something new this week
  26. Complimented a teammate
  27. Perfect SO for the month (running)
  28. Shared a motivational quote in chat
  29. Had no absences this week