Refilledsomeone’swater orcoffeeComplimenteda teammatePerfectQA scorefor theweekPerfectSO for themonth(running)Shared amotivationalquote inchatGot 100%CSATDailyStayedcalm on atough callHad noabsencesthis weekHad noabsencesthis weekShared ahelpful tipwith ateammateHelp anewhireGot 100%CSATDailyHandledanescalationtodaySharedfood orsnacksMadesomeonelaughSaid“Goodjob!”Sharedyour bestpracticeSmiledat 3peopleLearnedsomethingnew thisweekTookyour fullbreakReceived acommendationcallWoresomethingfestiveShared alaugh withyour TLSent athank-youmessageperfectSO fortodayJoineda teamhuddleStayedpositiveunderpressureShared apositivestoryHad nolates thisweekRefilledsomeone’swater orcoffeeComplimenteda teammatePerfectQA scorefor theweekPerfectSO for themonth(running)Shared amotivationalquote inchatGot 100%CSATDailyStayedcalm on atough callHad noabsencesthis weekHad noabsencesthis weekShared ahelpful tipwith ateammateHelp anewhireGot 100%CSATDailyHandledanescalationtodaySharedfood orsnacksMadesomeonelaughSaid“Goodjob!”Sharedyour bestpracticeSmiledat 3peopleLearnedsomethingnew thisweekTookyour fullbreakReceived acommendationcallWoresomethingfestiveShared alaugh withyour TLSent athank-youmessageperfectSO fortodayJoineda teamhuddleStayedpositiveunderpressureShared apositivestoryHad nolates thisweek

GRATEFUL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Refilled someone’s water or coffee
  2. Complimented a teammate
  3. Perfect QA score for the week
  4. Perfect SO for the month (running)
  5. Shared a motivational quote in chat
  6. Got 100% CSAT Daily
  7. Stayed calm on a tough call
  8. Had no absences this week
  9. Had no absences this week
  10. Shared a helpful tip with a teammate
  11. Help a new hire
  12. Got 100% CSAT Daily
  13. Handled an escalation today
  14. Shared food or snacks
  15. Made someone laugh
  16. Said “Good job!”
  17. Shared your best practice
  18. Smiled at 3 people
  19. Learned something new this week
  20. Took your full break
  21. Received a commendation call
  22. Wore something festive
  23. Shared a laugh with your TL
  24. Sent a thank-you message
  25. perfect SO for today
  26. Joined a team huddle
  27. Stayed positive under pressure
  28. Shared a positive story
  29. Had no lates this week