Shared amotivationalquote inchatGot 100%CSATDailyPerfectSO for themonth(running)Had nolates thisweekRefilledsomeone’swater orcoffeeMadesomeonelaughWoresomethingfestiveHad noabsencesthis weekShared alaugh withyour TLperfectSO fortodayHandledanescalationtodayShared ahelpful tipwith ateammateComplimenteda teammateHad noabsencesthis weekTookyour fullbreakSharedfood orsnacksSmiledat 3peopleReceived acommendationcallStayedcalm on atough callLearnedsomethingnew thisweekSharedyour bestpracticeGot 100%CSATDailySent athank-youmessageShared apositivestoryHelp anewhirePerfectQA scorefor theweekSaid“Goodjob!”Joineda teamhuddleStayedpositiveunderpressureShared amotivationalquote inchatGot 100%CSATDailyPerfectSO for themonth(running)Had nolates thisweekRefilledsomeone’swater orcoffeeMadesomeonelaughWoresomethingfestiveHad noabsencesthis weekShared alaugh withyour TLperfectSO fortodayHandledanescalationtodayShared ahelpful tipwith ateammateComplimenteda teammateHad noabsencesthis weekTookyour fullbreakSharedfood orsnacksSmiledat 3peopleReceived acommendationcallStayedcalm on atough callLearnedsomethingnew thisweekSharedyour bestpracticeGot 100%CSATDailySent athank-youmessageShared apositivestoryHelp anewhirePerfectQA scorefor theweekSaid“Goodjob!”Joineda teamhuddleStayedpositiveunderpressure

GRATEFUL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shared a motivational quote in chat
  2. Got 100% CSAT Daily
  3. Perfect SO for the month (running)
  4. Had no lates this week
  5. Refilled someone’s water or coffee
  6. Made someone laugh
  7. Wore something festive
  8. Had no absences this week
  9. Shared a laugh with your TL
  10. perfect SO for today
  11. Handled an escalation today
  12. Shared a helpful tip with a teammate
  13. Complimented a teammate
  14. Had no absences this week
  15. Took your full break
  16. Shared food or snacks
  17. Smiled at 3 people
  18. Received a commendation call
  19. Stayed calm on a tough call
  20. Learned something new this week
  21. Shared your best practice
  22. Got 100% CSAT Daily
  23. Sent a thank-you message
  24. Shared a positive story
  25. Help a new hire
  26. Perfect QA score for the week
  27. Said “Good job!”
  28. Joined a team huddle
  29. Stayed positive under pressure