Sharedyour bestpracticeShared apositivestorySent athank-youmessageHad noabsencesthis weekRefilledsomeone’swater orcoffeeGot 100%CSATDailyShared ahelpful tipwith ateammateperfectSO fortodayMadesomeonelaughLearnedsomethingnew thisweekPerfectSO for themonth(running)Had nolates thisweekStayedpositiveunderpressureGot 100%CSATDailyJoineda teamhuddlePerfectQA scorefor theweekHad noabsencesthis weekSmiledat 3peopleHandledanescalationtodaySharedfood orsnacksWoresomethingfestiveSaid“Goodjob!”Complimenteda teammateStayedcalm on atough callTookyour fullbreakShared alaugh withyour TLHelp anewhireShared amotivationalquote inchatReceived acommendationcallSharedyour bestpracticeShared apositivestorySent athank-youmessageHad noabsencesthis weekRefilledsomeone’swater orcoffeeGot 100%CSATDailyShared ahelpful tipwith ateammateperfectSO fortodayMadesomeonelaughLearnedsomethingnew thisweekPerfectSO for themonth(running)Had nolates thisweekStayedpositiveunderpressureGot 100%CSATDailyJoineda teamhuddlePerfectQA scorefor theweekHad noabsencesthis weekSmiledat 3peopleHandledanescalationtodaySharedfood orsnacksWoresomethingfestiveSaid“Goodjob!”Complimenteda teammateStayedcalm on atough callTookyour fullbreakShared alaugh withyour TLHelp anewhireShared amotivationalquote inchatReceived acommendationcall

GRATEFUL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Shared your best practice
  2. Shared a positive story
  3. Sent a thank-you message
  4. Had no absences this week
  5. Refilled someone’s water or coffee
  6. Got 100% CSAT Daily
  7. Shared a helpful tip with a teammate
  8. perfect SO for today
  9. Made someone laugh
  10. Learned something new this week
  11. Perfect SO for the month (running)
  12. Had no lates this week
  13. Stayed positive under pressure
  14. Got 100% CSAT Daily
  15. Joined a team huddle
  16. Perfect QA score for the week
  17. Had no absences this week
  18. Smiled at 3 people
  19. Handled an escalation today
  20. Shared food or snacks
  21. Wore something festive
  22. Said “Good job!”
  23. Complimented a teammate
  24. Stayed calm on a tough call
  25. Took your full break
  26. Shared a laugh with your TL
  27. Help a new hire
  28. Shared a motivational quote in chat
  29. Received a commendation call