Got 100%CSATDailySmiledat 3peopleWoresomethingfestiveGot 100%CSATDailySent athank-youmessagePerfectQA scorefor theweekHad noabsencesthis weekJoineda teamhuddleComplimenteda teammateTookyour fullbreakperfectSO fortodayStayedcalm on atough callMadesomeonelaughLearnedsomethingnew thisweekShared apositivestoryHad nolates thisweekReceived acommendationcallSharedfood orsnacksRefilledsomeone’swater orcoffeeHelp anewhireHandledanescalationtodaySaid“Goodjob!”Sharedyour bestpracticeShared alaugh withyour TLStayedpositiveunderpressureHad noabsencesthis weekShared amotivationalquote inchatShared ahelpful tipwith ateammatePerfectSO for themonth(running)Got 100%CSATDailySmiledat 3peopleWoresomethingfestiveGot 100%CSATDailySent athank-youmessagePerfectQA scorefor theweekHad noabsencesthis weekJoineda teamhuddleComplimenteda teammateTookyour fullbreakperfectSO fortodayStayedcalm on atough callMadesomeonelaughLearnedsomethingnew thisweekShared apositivestoryHad nolates thisweekReceived acommendationcallSharedfood orsnacksRefilledsomeone’swater orcoffeeHelp anewhireHandledanescalationtodaySaid“Goodjob!”Sharedyour bestpracticeShared alaugh withyour TLStayedpositiveunderpressureHad noabsencesthis weekShared amotivationalquote inchatShared ahelpful tipwith ateammatePerfectSO for themonth(running)

GRATEFUL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Got 100% CSAT Daily
  2. Smiled at 3 people
  3. Wore something festive
  4. Got 100% CSAT Daily
  5. Sent a thank-you message
  6. Perfect QA score for the week
  7. Had no absences this week
  8. Joined a team huddle
  9. Complimented a teammate
  10. Took your full break
  11. perfect SO for today
  12. Stayed calm on a tough call
  13. Made someone laugh
  14. Learned something new this week
  15. Shared a positive story
  16. Had no lates this week
  17. Received a commendation call
  18. Shared food or snacks
  19. Refilled someone’s water or coffee
  20. Help a new hire
  21. Handled an escalation today
  22. Said “Good job!”
  23. Shared your best practice
  24. Shared a laugh with your TL
  25. Stayed positive under pressure
  26. Had no absences this week
  27. Shared a motivational quote in chat
  28. Shared a helpful tip with a teammate
  29. Perfect SO for the month (running)