PerfectSO for themonth(running)Learnedsomethingnew thisweekSmiledat 3peopleHad noabsencesthis weekSharedfood orsnacksGot 100%CSATDailyHad noabsencesthis weekSent athank-youmessageShared amotivationalquote inchatSaid“Goodjob!”Stayedcalm on atough callJoineda teamhuddleHandledanescalationtodayHelp anewhireStayedpositiveunderpressureRefilledsomeone’swater orcoffeeComplimenteda teammateperfectSO fortodayGot 100%CSATDailyTookyour fullbreakHad nolates thisweekPerfectQA scorefor theweekWoresomethingfestiveShared alaugh withyour TLSharedyour bestpracticeReceived acommendationcallShared ahelpful tipwith ateammateShared apositivestoryMadesomeonelaughPerfectSO for themonth(running)Learnedsomethingnew thisweekSmiledat 3peopleHad noabsencesthis weekSharedfood orsnacksGot 100%CSATDailyHad noabsencesthis weekSent athank-youmessageShared amotivationalquote inchatSaid“Goodjob!”Stayedcalm on atough callJoineda teamhuddleHandledanescalationtodayHelp anewhireStayedpositiveunderpressureRefilledsomeone’swater orcoffeeComplimenteda teammateperfectSO fortodayGot 100%CSATDailyTookyour fullbreakHad nolates thisweekPerfectQA scorefor theweekWoresomethingfestiveShared alaugh withyour TLSharedyour bestpracticeReceived acommendationcallShared ahelpful tipwith ateammateShared apositivestoryMadesomeonelaugh

GRATEFUL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perfect SO for the month (running)
  2. Learned something new this week
  3. Smiled at 3 people
  4. Had no absences this week
  5. Shared food or snacks
  6. Got 100% CSAT Daily
  7. Had no absences this week
  8. Sent a thank-you message
  9. Shared a motivational quote in chat
  10. Said “Good job!”
  11. Stayed calm on a tough call
  12. Joined a team huddle
  13. Handled an escalation today
  14. Help a new hire
  15. Stayed positive under pressure
  16. Refilled someone’s water or coffee
  17. Complimented a teammate
  18. perfect SO for today
  19. Got 100% CSAT Daily
  20. Took your full break
  21. Had no lates this week
  22. Perfect QA score for the week
  23. Wore something festive
  24. Shared a laugh with your TL
  25. Shared your best practice
  26. Received a commendation call
  27. Shared a helpful tip with a teammate
  28. Shared a positive story
  29. Made someone laugh