Questionof theDay!!Opening:*Greeting*How are u?*Phone #No ACWon Service> 2 min forthe dayGoodDocumenta-tion of callSend aCenterStage tocoworkerPersonalAux < 3mins forthe dayNORONASfor thedayCopy &Paste howyou helpedin chatDo notexceed 2mins holdtimeScreenshotof how youused KA forhelpQuestionof theDay!!ATT forservice <7 min forthe dayNo ACWon Intake> 2 min forthe day100%Compliancefor theweekQuestionof theDay!!Send aCenterStage to acoworkerQuestionof theDay!!Closing:Anythingelse?Thank youNORONASfor thedayNORONASfor theday100%Adherencefor theweekATTIntake <11min forthe dayQuestionof theDay!!Screenshotof how youused KA forhelpQuestionof theDay!!Opening:*Greeting*How are u?*Phone #No ACWon Service> 2 min forthe dayGoodDocumenta-tion of callSend aCenterStage tocoworkerPersonalAux < 3mins forthe dayNORONASfor thedayCopy &Paste howyou helpedin chatDo notexceed 2mins holdtimeScreenshotof how youused KA forhelpQuestionof theDay!!ATT forservice <7 min forthe dayNo ACWon Intake> 2 min forthe day100%Compliancefor theweekQuestionof theDay!!Send aCenterStage to acoworkerQuestionof theDay!!Closing:Anythingelse?Thank youNORONASfor thedayNORONASfor theday100%Adherencefor theweekATTIntake <11min forthe dayQuestionof theDay!!Screenshotof how youused KA forhelp

VERIZON TAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Question of the Day!!
  2. Opening: *Greeting *How are u? *Phone #
  3. No ACW on Service > 2 min for the day
  4. Good Documenta-tion of call
  5. Send a Center Stage to coworker
  6. Personal Aux < 3 mins for the day
  7. NO RONAS for the day
  8. Copy & Paste how you helped in chat
  9. Do not exceed 2 mins hold time
  10. Screenshot of how you used KA for help
  11. Question of the Day!!
  12. ATT for service < 7 min for the day
  13. No ACW on Intake > 2 min for the day
  14. 100% Compliance for the week
  15. Question of the Day!!
  16. Send a Center Stage to a coworker
  17. Question of the Day!!
  18. Closing: Anything else? Thank you
  19. NO RONAS for the day
  20. NO RONAS for the day
  21. 100% Adherence for the week
  22. ATT Intake <11 min for the day
  23. Question of the Day!!
  24. Screenshot of how you used KA for help