Screenshotof how youused KA forhelpNORONASfor thedayQuestionof theDay!!NORONASfor thedayATT forservice <7 min forthe dayNo ACWon Intake> 2 min forthe dayPersonalAux < 3mins forthe daySend aCenterStage to acoworkerDo notexceed 2mins holdtimeNORONASfor thedayQuestionof theDay!!Questionof theDay!!No ACWon Service> 2 min forthe dayATTIntake <11min forthe dayQuestionof theDay!!GoodDocumenta-tion of call100%Adherencefor theweekQuestionof theDay!!Copy &Paste howyou helpedin chatSend aCenterStage tocoworkerClosing:Anythingelse?Thank youScreenshotof how youused KA forhelpOpening:*Greeting*How are u?*Phone #100%Compliancefor theweekScreenshotof how youused KA forhelpNORONASfor thedayQuestionof theDay!!NORONASfor thedayATT forservice <7 min forthe dayNo ACWon Intake> 2 min forthe dayPersonalAux < 3mins forthe daySend aCenterStage to acoworkerDo notexceed 2mins holdtimeNORONASfor thedayQuestionof theDay!!Questionof theDay!!No ACWon Service> 2 min forthe dayATTIntake <11min forthe dayQuestionof theDay!!GoodDocumenta-tion of call100%Adherencefor theweekQuestionof theDay!!Copy &Paste howyou helpedin chatSend aCenterStage tocoworkerClosing:Anythingelse?Thank youScreenshotof how youused KA forhelpOpening:*Greeting*How are u?*Phone #100%Compliancefor theweek

VERIZON TAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Screenshot of how you used KA for help
  2. NO RONAS for the day
  3. Question of the Day!!
  4. NO RONAS for the day
  5. ATT for service < 7 min for the day
  6. No ACW on Intake > 2 min for the day
  7. Personal Aux < 3 mins for the day
  8. Send a Center Stage to a coworker
  9. Do not exceed 2 mins hold time
  10. NO RONAS for the day
  11. Question of the Day!!
  12. Question of the Day!!
  13. No ACW on Service > 2 min for the day
  14. ATT Intake <11 min for the day
  15. Question of the Day!!
  16. Good Documenta-tion of call
  17. 100% Adherence for the week
  18. Question of the Day!!
  19. Copy & Paste how you helped in chat
  20. Send a Center Stage to coworker
  21. Closing: Anything else? Thank you
  22. Screenshot of how you used KA for help
  23. Opening: *Greeting *How are u? *Phone #
  24. 100% Compliance for the week