NORONASfor thedayNo ACWon Intake> 2 min forthe dayScreenshotof how youused KA forhelpScreenshotof how youused KA forhelpNORONASfor thedayQuestionof theDay!!Do notexceed 2mins holdtimeQuestionof theDay!!Opening:*Greeting*How are u?*Phone #NORONASfor theday100%Adherencefor theweekCopy &Paste howyou helpedin chatNo ACWon Service> 2 min forthe dayATTIntake <11min forthe dayATT forservice <7 min forthe dayPersonalAux < 3mins forthe day100%Compliancefor theweekQuestionof theDay!!Send aCenterStage tocoworkerSend aCenterStage to acoworkerClosing:Anythingelse?Thank youQuestionof theDay!!Questionof theDay!!GoodDocumenta-tion of callNORONASfor thedayNo ACWon Intake> 2 min forthe dayScreenshotof how youused KA forhelpScreenshotof how youused KA forhelpNORONASfor thedayQuestionof theDay!!Do notexceed 2mins holdtimeQuestionof theDay!!Opening:*Greeting*How are u?*Phone #NORONASfor theday100%Adherencefor theweekCopy &Paste howyou helpedin chatNo ACWon Service> 2 min forthe dayATTIntake <11min forthe dayATT forservice <7 min forthe dayPersonalAux < 3mins forthe day100%Compliancefor theweekQuestionof theDay!!Send aCenterStage tocoworkerSend aCenterStage to acoworkerClosing:Anythingelse?Thank youQuestionof theDay!!Questionof theDay!!GoodDocumenta-tion of call

VERIZON TAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NO RONAS for the day
  2. No ACW on Intake > 2 min for the day
  3. Screenshot of how you used KA for help
  4. Screenshot of how you used KA for help
  5. NO RONAS for the day
  6. Question of the Day!!
  7. Do not exceed 2 mins hold time
  8. Question of the Day!!
  9. Opening: *Greeting *How are u? *Phone #
  10. NO RONAS for the day
  11. 100% Adherence for the week
  12. Copy & Paste how you helped in chat
  13. No ACW on Service > 2 min for the day
  14. ATT Intake <11 min for the day
  15. ATT for service < 7 min for the day
  16. Personal Aux < 3 mins for the day
  17. 100% Compliance for the week
  18. Question of the Day!!
  19. Send a Center Stage to coworker
  20. Send a Center Stage to a coworker
  21. Closing: Anything else? Thank you
  22. Question of the Day!!
  23. Question of the Day!!
  24. Good Documenta-tion of call