100%Compliancefor theweekClosing:Anythingelse?Thank youNo ACWon Service> 2 min forthe dayGoodDocumenta-tion of callNORONASfor thedayScreenshotof how youused KA forhelpPersonalAux < 3mins forthe daySend aCenterStage to acoworkerCopy &Paste howyou helpedin chatQuestionof theDay!!No ACWon Intake> 2 min forthe dayNORONASfor thedayATTIntake <11min forthe dayQuestionof theDay!!Do notexceed 2mins holdtimeQuestionof theDay!!NORONASfor thedayATT forservice <7 min forthe dayQuestionof theDay!!100%Adherencefor theweekSend aCenterStage tocoworkerScreenshotof how youused KA forhelpOpening:*Greeting*How are u?*Phone #Questionof theDay!!100%Compliancefor theweekClosing:Anythingelse?Thank youNo ACWon Service> 2 min forthe dayGoodDocumenta-tion of callNORONASfor thedayScreenshotof how youused KA forhelpPersonalAux < 3mins forthe daySend aCenterStage to acoworkerCopy &Paste howyou helpedin chatQuestionof theDay!!No ACWon Intake> 2 min forthe dayNORONASfor thedayATTIntake <11min forthe dayQuestionof theDay!!Do notexceed 2mins holdtimeQuestionof theDay!!NORONASfor thedayATT forservice <7 min forthe dayQuestionof theDay!!100%Adherencefor theweekSend aCenterStage tocoworkerScreenshotof how youused KA forhelpOpening:*Greeting*How are u?*Phone #Questionof theDay!!

VERIZON TAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Compliance for the week
  2. Closing: Anything else? Thank you
  3. No ACW on Service > 2 min for the day
  4. Good Documenta-tion of call
  5. NO RONAS for the day
  6. Screenshot of how you used KA for help
  7. Personal Aux < 3 mins for the day
  8. Send a Center Stage to a coworker
  9. Copy & Paste how you helped in chat
  10. Question of the Day!!
  11. No ACW on Intake > 2 min for the day
  12. NO RONAS for the day
  13. ATT Intake <11 min for the day
  14. Question of the Day!!
  15. Do not exceed 2 mins hold time
  16. Question of the Day!!
  17. NO RONAS for the day
  18. ATT for service < 7 min for the day
  19. Question of the Day!!
  20. 100% Adherence for the week
  21. Send a Center Stage to coworker
  22. Screenshot of how you used KA for help
  23. Opening: *Greeting *How are u? *Phone #
  24. Question of the Day!!