Screenshotof how youused KA forhelpSend aCenterStage tocoworkerQuestionof theDay!!No ACWon Intake> 2 min forthe daySend aCenterStage to acoworkerQuestionof theDay!!Do notexceed 2mins holdtimePersonalAux < 3mins forthe dayGoodDocumenta-tion of callCopy &Paste howyou helpedin chatQuestionof theDay!!No ACWon Service> 2 min forthe day100%Adherencefor theweekScreenshotof how youused KA forhelpATT forservice <7 min forthe dayATTIntake <11min forthe dayNORONASfor theday100%Compliancefor theweekOpening:*Greeting*How are u?*Phone #NORONASfor thedayClosing:Anythingelse?Thank youQuestionof theDay!!NORONASfor thedayQuestionof theDay!!Screenshotof how youused KA forhelpSend aCenterStage tocoworkerQuestionof theDay!!No ACWon Intake> 2 min forthe daySend aCenterStage to acoworkerQuestionof theDay!!Do notexceed 2mins holdtimePersonalAux < 3mins forthe dayGoodDocumenta-tion of callCopy &Paste howyou helpedin chatQuestionof theDay!!No ACWon Service> 2 min forthe day100%Adherencefor theweekScreenshotof how youused KA forhelpATT forservice <7 min forthe dayATTIntake <11min forthe dayNORONASfor theday100%Compliancefor theweekOpening:*Greeting*How are u?*Phone #NORONASfor thedayClosing:Anythingelse?Thank youQuestionof theDay!!NORONASfor thedayQuestionof theDay!!

VERIZON TAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Screenshot of how you used KA for help
  2. Send a Center Stage to coworker
  3. Question of the Day!!
  4. No ACW on Intake > 2 min for the day
  5. Send a Center Stage to a coworker
  6. Question of the Day!!
  7. Do not exceed 2 mins hold time
  8. Personal Aux < 3 mins for the day
  9. Good Documenta-tion of call
  10. Copy & Paste how you helped in chat
  11. Question of the Day!!
  12. No ACW on Service > 2 min for the day
  13. 100% Adherence for the week
  14. Screenshot of how you used KA for help
  15. ATT for service < 7 min for the day
  16. ATT Intake <11 min for the day
  17. NO RONAS for the day
  18. 100% Compliance for the week
  19. Opening: *Greeting *How are u? *Phone #
  20. NO RONAS for the day
  21. Closing: Anything else? Thank you
  22. Question of the Day!!
  23. NO RONAS for the day
  24. Question of the Day!!