Copy &Paste howyou helpedin chatPersonalAux < 3mins forthe dayNo ACWon Intake> 2 min forthe dayScreenshotof how youused KA forhelpNORONASfor thedayQuestionof theDay!!Questionof theDay!!Questionof theDay!!Do notexceed 2mins holdtime100%Adherencefor theweekNo ACWon Service> 2 min forthe dayNORONASfor thedayQuestionof theDay!!Questionof theDay!!100%Compliancefor theweekSend aCenterStage to acoworkerClosing:Anythingelse?Thank youATTIntake <11min forthe daySend aCenterStage tocoworkerOpening:*Greeting*How are u?*Phone #ATT forservice <7 min forthe dayNORONASfor thedayScreenshotof how youused KA forhelpGoodDocumenta-tion of callCopy &Paste howyou helpedin chatPersonalAux < 3mins forthe dayNo ACWon Intake> 2 min forthe dayScreenshotof how youused KA forhelpNORONASfor thedayQuestionof theDay!!Questionof theDay!!Questionof theDay!!Do notexceed 2mins holdtime100%Adherencefor theweekNo ACWon Service> 2 min forthe dayNORONASfor thedayQuestionof theDay!!Questionof theDay!!100%Compliancefor theweekSend aCenterStage to acoworkerClosing:Anythingelse?Thank youATTIntake <11min forthe daySend aCenterStage tocoworkerOpening:*Greeting*How are u?*Phone #ATT forservice <7 min forthe dayNORONASfor thedayScreenshotof how youused KA forhelpGoodDocumenta-tion of call

VERIZON TAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Copy & Paste how you helped in chat
  2. Personal Aux < 3 mins for the day
  3. No ACW on Intake > 2 min for the day
  4. Screenshot of how you used KA for help
  5. NO RONAS for the day
  6. Question of the Day!!
  7. Question of the Day!!
  8. Question of the Day!!
  9. Do not exceed 2 mins hold time
  10. 100% Adherence for the week
  11. No ACW on Service > 2 min for the day
  12. NO RONAS for the day
  13. Question of the Day!!
  14. Question of the Day!!
  15. 100% Compliance for the week
  16. Send a Center Stage to a coworker
  17. Closing: Anything else? Thank you
  18. ATT Intake <11 min for the day
  19. Send a Center Stage to coworker
  20. Opening: *Greeting *How are u? *Phone #
  21. ATT for service < 7 min for the day
  22. NO RONAS for the day
  23. Screenshot of how you used KA for help
  24. Good Documenta-tion of call