EngagingCurrentCustomersMerchandiseOpen-endedQuestionServiceApproachRapportDuckEngagingNewCustomersPersonalGreetingNon-verbalCommunicationMerchandiseApproachGreetingApproachTheCatSpecialInterstReferredLeadServiceEngagingCurrentCustomersMerchandiseOpen-endedQuestionServiceApproachRapportDuckEngagingNewCustomersPersonalGreetingNon-verbalCommunicationMerchandiseApproachGreetingApproachTheCatSpecialInterstReferredLeadService

The Approach - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Engaging Current Customers
  2. Merchandise
  3. Open-ended Question
  4. Service Approach
  5. Rapport
  6. Duck
  7. Engaging New Customers
  8. Personal
  9. Greeting
  10. Non-verbal Communication
  11. Merchandise Approach
  12. Greeting Approach
  13. The Cat
  14. Special Interst
  15. Referred Lead
  16. Service