Goal forQA forthe weekPassedalong a bestpractice to ateammate.Camera onand in themeet for theentire week.NoOutboundSurveys forthe week.A customermentionedyour namein a survey.Work yourscheduledshifts forthe week.No front linefeedback byother sites.15 GoodCSAT's ina week.Scored90% + onanEvaluationCoachedEvals inZV tool1 Eval.100% forself help100% Eval. forAcknowledgmentStatementLiked theFB pagefor the RSTV.100% Evalfor Noteson theaccountNoearlylog outsCame backfrom breakon time forthe weekHelp ateammateout in ameet or chatUsed theITG in everycall that it isneeded100%Eval forcallcontrolNo AutoFails forthe Week!Came backfrom lunchon time forthe week.All Fibertraining forthe week iscomplete!Shared apositivecommentin chat.Goal forCSAT forthe weekGoal forQA forthe weekPassedalong a bestpractice to ateammate.Camera onand in themeet for theentire week.NoOutboundSurveys forthe week.A customermentionedyour namein a survey.Work yourscheduledshifts forthe week.No front linefeedback byother sites.15 GoodCSAT's ina week.Scored90% + onanEvaluationCoachedEvals inZV tool1 Eval.100% forself help100% Eval. forAcknowledgmentStatementLiked theFB pagefor the RSTV.100% Evalfor Noteson theaccountNoearlylog outsCame backfrom breakon time forthe weekHelp ateammateout in ameet or chatUsed theITG in everycall that it isneeded100%Eval forcallcontrolNo AutoFails forthe Week!Came backfrom lunchon time forthe week.All Fibertraining forthe week iscomplete!Shared apositivecommentin chat.Goal forCSAT forthe week

Weekly ROCKSTAR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Goal for QA for the week
  2. Passed along a best practice to a teammate.
  3. Camera on and in the meet for the entire week.
  4. No Outbound Surveys for the week.
  5. A customer mentioned your name in a survey.
  6. Work your scheduled shifts for the week.
  7. No front line feedback by other sites.
  8. 15 Good CSAT's in a week.
  9. Scored 90% + on an Evaluation
  10. Coached Evals in ZV tool
  11. 1 Eval. 100% for self help
  12. 100% Eval. for Acknowledgment Statement
  13. Liked the FB page for the RS TV.
  14. 100% Eval for Notes on the account
  15. No early log outs
  16. Came back from break on time for the week
  17. Help a teammate out in a meet or chat
  18. Used the ITG in every call that it is needed
  19. 100% Eval for call control
  20. No Auto Fails for the Week!
  21. Came back from lunch on time for the week.
  22. All Fiber training for the week is complete!
  23. Shared a positive comment in chat.
  24. Goal for CSAT for the week