Recognizenon-verbalcuesGivesomeoneyour fullattentionRepeat backwhatsomeone saidto showunderstandingAcknowledgesomeone’seffortShowpatienceduring atoughconversationOffer words ofencouragementShare akind noteormessageIncludesomeonewho feelsleft outNoticesomeone’smood andcheck inCelebratesomeone’ssuccessSay “Thatsoundschallenging”Say “Iunderstandhow youfeel”ListenwithoutinterruptingAsk open-endedquestionsAsk “Howcan Ihelp?”Give spacewhensomeoneneeds itSmile atsomeonewho seemsstressedShare apersonalexperienceto connectOffer tolisten withoutgiving adviceOffer helpwithoutbeingaskedUse positivebodylanguage(eye contact,nodding)Say “Iappreciateyou”Validatesomeone’sfeelingsExpressgratitudesincerelyRecognizenon-verbalcuesGivesomeoneyour fullattentionRepeat backwhatsomeone saidto showunderstandingAcknowledgesomeone’seffortShowpatienceduring atoughconversationOffer words ofencouragementShare akind noteormessageIncludesomeonewho feelsleft outNoticesomeone’smood andcheck inCelebratesomeone’ssuccessSay “Thatsoundschallenging”Say “Iunderstandhow youfeel”ListenwithoutinterruptingAsk open-endedquestionsAsk “Howcan Ihelp?”Give spacewhensomeoneneeds itSmile atsomeonewho seemsstressedShare apersonalexperienceto connectOffer tolisten withoutgiving adviceOffer helpwithoutbeingaskedUse positivebodylanguage(eye contact,nodding)Say “Iappreciateyou”Validatesomeone’sfeelingsExpressgratitudesincerely

Empathy Bingo: Walk in Their Shoes - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize non-verbal cues
  2. Give someone your full attention
  3. Repeat back what someone said to show understanding
  4. Acknowledge someone’s effort
  5. Show patience during a tough conversation
  6. Offer words of encouragement
  7. Share a kind note or message
  8. Include someone who feels left out
  9. Notice someone’s mood and check in
  10. Celebrate someone’s success
  11. Say “That sounds challenging”
  12. Say “I understand how you feel”
  13. Listen without interrupting
  14. Ask open-ended questions
  15. Ask “How can I help?”
  16. Give space when someone needs it
  17. Smile at someone who seems stressed
  18. Share a personal experience to connect
  19. Offer to listen without giving advice
  20. Offer help without being asked
  21. Use positive body language (eye contact, nodding)
  22. Say “I appreciate you”
  23. Validate someone’s feelings
  24. Express gratitude sincerely