Offer words ofencouragementShare apersonalexperienceto connectRecognizenon-verbalcuesAsk open-endedquestionsListenwithoutinterruptingAcknowledgesomeone’seffortGivesomeoneyour fullattentionSay “Thatsoundschallenging”Give spacewhensomeoneneeds itShowpatienceduring atoughconversationOffer helpwithoutbeingaskedNoticesomeone’smood andcheck inShare akind noteormessageSay “Iunderstandhow youfeel”ExpressgratitudesincerelyOffer tolisten withoutgiving adviceValidatesomeone’sfeelingsIncludesomeonewho feelsleft outSay “Iappreciateyou”Smile atsomeonewho seemsstressedCelebratesomeone’ssuccessRepeat backwhatsomeone saidto showunderstandingUse positivebodylanguage(eye contact,nodding)Ask “Howcan Ihelp?”Offer words ofencouragementShare apersonalexperienceto connectRecognizenon-verbalcuesAsk open-endedquestionsListenwithoutinterruptingAcknowledgesomeone’seffortGivesomeoneyour fullattentionSay “Thatsoundschallenging”Give spacewhensomeoneneeds itShowpatienceduring atoughconversationOffer helpwithoutbeingaskedNoticesomeone’smood andcheck inShare akind noteormessageSay “Iunderstandhow youfeel”ExpressgratitudesincerelyOffer tolisten withoutgiving adviceValidatesomeone’sfeelingsIncludesomeonewho feelsleft outSay “Iappreciateyou”Smile atsomeonewho seemsstressedCelebratesomeone’ssuccessRepeat backwhatsomeone saidto showunderstandingUse positivebodylanguage(eye contact,nodding)Ask “Howcan Ihelp?”

Empathy Bingo: Walk in Their Shoes - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer words of encouragement
  2. Share a personal experience to connect
  3. Recognize non-verbal cues
  4. Ask open-ended questions
  5. Listen without interrupting
  6. Acknowledge someone’s effort
  7. Give someone your full attention
  8. Say “That sounds challenging”
  9. Give space when someone needs it
  10. Show patience during a tough conversation
  11. Offer help without being asked
  12. Notice someone’s mood and check in
  13. Share a kind note or message
  14. Say “I understand how you feel”
  15. Express gratitude sincerely
  16. Offer to listen without giving advice
  17. Validate someone’s feelings
  18. Include someone who feels left out
  19. Say “I appreciate you”
  20. Smile at someone who seems stressed
  21. Celebrate someone’s success
  22. Repeat back what someone said to show understanding
  23. Use positive body language (eye contact, nodding)
  24. Ask “How can I help?”