GavecomplimentWent outof yourcomfortzoneShowedappreciationStayedcalmunderpressureTurned aprobleminto anopportunityResolveda difficultissueSuggestedanimprovementImprovedaprocessWentthe extramileProvideda helpfulsolutionReceivedpositivefeedbackWentaboveandbeyondHelped ateammateHandled achallengingcallCollaboratedwith anotherteamGreat cross-functionalcollaborationTookownershipof aproblemImprovedthecustomerjourneyContributedto an ideaSupporteda teamgoalResearcheda customerneedProvideda quickresponseShowedempathyDemonstratedleadershipGavecomplimentWent outof yourcomfortzoneShowedappreciationStayedcalmunderpressureTurned aprobleminto anopportunityResolveda difficultissueSuggestedanimprovementImprovedaprocessWentthe extramileProvideda helpfulsolutionReceivedpositivefeedbackWentaboveandbeyondHelped ateammateHandled achallengingcallCollaboratedwith anotherteamGreat cross-functionalcollaborationTookownershipof aproblemImprovedthecustomerjourneyContributedto an ideaSupporteda teamgoalResearcheda customerneedProvideda quickresponseShowedempathyDemonstratedleadership

CX BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave compliment
  2. Went out of your comfort zone
  3. Showed appreciation
  4. Stayed calm under pressure
  5. Turned a problem into an opportunity
  6. Resolved a difficult issue
  7. Suggested an improvement
  8. Improved a process
  9. Went the extra mile
  10. Provided a helpful solution
  11. Received positive feedback
  12. Went above and beyond
  13. Helped a teammate
  14. Handled a challenging call
  15. Collaborated with another team
  16. Great cross-functional collaboration
  17. Took ownership of a problem
  18. Improved the customer journey
  19. Contributed to an idea
  20. Supported a team goal
  21. Researched a customer need
  22. Provided a quick response
  23. Showed empathy
  24. Demonstrated leadership