ShowedempathyGavecomplimentHelped ateammateImprovedthecustomerjourneySupporteda teamgoalCollaboratedwith anotherteamWent outof yourcomfortzoneContributedto an ideaStayedcalmunderpressureReceivedpositivefeedbackGreat cross-functionalcollaborationTookownershipof aproblemTurned aprobleminto anopportunitySuggestedanimprovementWentthe extramileImprovedaprocessDemonstratedleadershipResolveda difficultissueShowedappreciationResearcheda customerneedWentaboveandbeyondProvideda quickresponseProvideda helpfulsolutionHandled achallengingcallShowedempathyGavecomplimentHelped ateammateImprovedthecustomerjourneySupporteda teamgoalCollaboratedwith anotherteamWent outof yourcomfortzoneContributedto an ideaStayedcalmunderpressureReceivedpositivefeedbackGreat cross-functionalcollaborationTookownershipof aproblemTurned aprobleminto anopportunitySuggestedanimprovementWentthe extramileImprovedaprocessDemonstratedleadershipResolveda difficultissueShowedappreciationResearcheda customerneedWentaboveandbeyondProvideda quickresponseProvideda helpfulsolutionHandled achallengingcall

CX BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Showed empathy
  2. Gave compliment
  3. Helped a teammate
  4. Improved the customer journey
  5. Supported a team goal
  6. Collaborated with another team
  7. Went out of your comfort zone
  8. Contributed to an idea
  9. Stayed calm under pressure
  10. Received positive feedback
  11. Great cross-functional collaboration
  12. Took ownership of a problem
  13. Turned a problem into an opportunity
  14. Suggested an improvement
  15. Went the extra mile
  16. Improved a process
  17. Demonstrated leadership
  18. Resolved a difficult issue
  19. Showed appreciation
  20. Researched a customer need
  21. Went above and beyond
  22. Provided a quick response
  23. Provided a helpful solution
  24. Handled a challenging call