(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer paid TAD
placed a repo on hold
Took 2 Call Model calls back-to-back
Received a customer compliment (doesn't have to be formal)
logged a complaint
You got a multiple PTP during your call
Had to fully verify
Worked with a customer for payment assistance (deferral/extension)
Assisted a customer over 100DPD
I shared my thanksgiving plans in the Team Chat
Took my first break exactly as scheduled
De-Escalated a heated customer
Post one holiday tradition in your team chat
Made a customer happy (customer thanks you)
Customer's Name Starts with a "C"
Hourly AHT update shows 8:30 or less
provided the steps for Voluntary Surrender in full
Said the outbound script for an outbound call
assisted with a reinstatement
Provided the redemption process
Utilize an Ewok article during your call (please enter article #______)
Assisted a BK account
smiled while assisting your customer
Helped a NY customer and asked language preference
