(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a customer happy (customer thanks you)
Had to fully verify
Took my first break exactly as scheduled
placed a repo on hold
logged a complaint
Assisted a customer over 100DPD
Customer paid TAD
assisted with a reinstatement
Hourly AHT update shows 8:30 or less
Customer's Name Starts with a "C"
Assisted a BK account
You got a multiple PTP during your call
smiled while assisting your customer
De-Escalated a heated customer
Took 2 Call Model calls back-to-back
provided the steps for Voluntary Surrender in full
Provided the redemption process
Post one holiday tradition in your team chat
Helped a NY customer and asked language preference
Utilize an Ewok article during your call (please enter article #______)
Received a customer compliment (doesn't have to be formal)
Said the outbound script for an outbound call
I shared my thanksgiving plans in the Team Chat
Worked with a customer for payment assistance (deferral/extension)
