(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Assisted a BK account
placed a repo on hold
Hourly AHT update shows 8:30 or less
Provided the redemption process
logged a complaint
Utilize an Ewok article during your call (please enter article #______)
Helped a NY customer and asked language preference
Took 2 Call Model calls back-to-back
I shared my thanksgiving plans in the Team Chat
assisted with a reinstatement
Had to fully verify
Post one holiday tradition in your team chat
Assisted a customer over 100DPD
Worked with a customer for payment assistance (deferral/extension)
Took my first break exactly as scheduled
Made a customer happy (customer thanks you)
smiled while assisting your customer
Said the outbound script for an outbound call
Customer paid TAD
You got a multiple PTP during your call
Received a customer compliment (doesn't have to be formal)
Customer's Name Starts with a "C"
De-Escalated a heated customer
provided the steps for Voluntary Surrender in full
