(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a customer happy (customer thanks you)
Utilize an Ewok article during your call (please enter article #______)
De-Escalated a heated customer
Assisted a customer over 100DPD
Hourly AHT update shows 8:30 or less
I shared my thanksgiving plans in the Team Chat
You got a multiple PTP during your call
Worked with a customer for payment assistance (deferral/extension)
provided the steps for Voluntary Surrender in full
Post one holiday tradition in your team chat
smiled while assisting your customer
logged a complaint
Took 2 Call Model calls back-to-back
Assisted a BK account
Customer's Name Starts with a "C"
Had to fully verify
Took my first break exactly as scheduled
assisted with a reinstatement
Customer paid TAD
Helped a NY customer and asked language preference
placed a repo on hold
Provided the redemption process
Received a customer compliment (doesn't have to be formal)
