(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You got a multiple PTP during your call
logged a complaint
Provided the redemption process
Received a customer compliment (doesn't have to be formal)
De-Escalated a heated customer
Had to fully verify
Took 2 Call Model calls back-to-back
provided the steps for Voluntary Surrender in full
Helped a NY customer and asked language preference
Said the outbound script for an outbound call
Made a customer happy (customer thanks you)
smiled while assisting your customer
assisted with a reinstatement
placed a repo on hold
I shared my thanksgiving plans in the Team Chat
Assisted a BK account
Customer's Name Starts with a "C"
Customer paid TAD
Worked with a customer for payment assistance (deferral/extension)
Assisted a customer over 100DPD
Hourly AHT update shows 8:30 or less
Post one holiday tradition in your team chat
Utilize an Ewok article during your call (please enter article #______)
