(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided the redemption process
Helped a NY customer and asked language preference
Assisted a BK account
Took 2 Call Model calls back-to-back
Said the outbound script for an outbound call
Hourly AHT update shows 8:30 or less
Worked with a customer for payment assistance (deferral/extension)
Made a customer happy (customer thanks you)
Assisted a customer over 100DPD
placed a repo on hold
You got a multiple PTP during your call
Customer's Name Starts with a "C"
logged a complaint
Post one holiday tradition in your team chat
smiled while assisting your customer
De-Escalated a heated customer
provided the steps for Voluntary Surrender in full
Took my first break exactly as scheduled
Received a customer compliment (doesn't have to be formal)
Had to fully verify
Customer paid TAD
Utilize an Ewok article during your call (please enter article #______)
