(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Had to fully verify
You got a multiple PTP during your call
provided the steps for Voluntary Surrender in full
Post one holiday tradition in your team chat
Received a customer compliment (doesn't have to be formal)
Provided the redemption process
Worked with a customer for payment assistance (deferral/extension)
Took my first break exactly as scheduled
logged a complaint
assisted with a reinstatement
I shared my thanksgiving plans in the Team Chat
Said the outbound script for an outbound call
Made a customer happy (customer thanks you)
Assisted a customer over 100DPD
Utilize an Ewok article during your call (please enter article #______)
Customer's Name Starts with a "C"
Took 2 Call Model calls back-to-back
smiled while assisting your customer
Hourly AHT update shows 8:30 or less
Helped a NY customer and asked language preference
