ProvidedtheredemptionprocessSaid theoutboundscript for anoutboundcallassisted withareinstatementCustomerpaid TADI shared mythanksgivingplans in theTeam ChatYou got amultiplePTP duringyour callAssisteda BKaccountsmiled whileassistingyourcustomerplaceda repoon holdHelped a NYcustomerand askedlanguagepreferenceReceived acustomercompliment(doesn't haveto be formal)provided thesteps forVoluntarySurrender infullCustomer'sNameStarts witha "C"Hourly AHTupdateshows 8:30or lessAssisted acustomerover100DPDWorked with acustomer forpayment assistance(deferral/extension)Had tofullyverifyUtilize an Ewokarticle duringyour call(please enterarticle#______)Took 2Call Modelcalls back-to-backTook myfirst breakexactly asscheduledDe-Escalateda heatedcustomerlogged acomplaintMade acustomerhappy(customerthanks you)Post oneholidaytradition inyour teamchatProvidedtheredemptionprocessSaid theoutboundscript for anoutboundcallassisted withareinstatementCustomerpaid TADI shared mythanksgivingplans in theTeam ChatYou got amultiplePTP duringyour callAssisteda BKaccountsmiled whileassistingyourcustomerplaceda repoon holdHelped a NYcustomerand askedlanguagepreferenceReceived acustomercompliment(doesn't haveto be formal)provided thesteps forVoluntarySurrender infullCustomer'sNameStarts witha "C"Hourly AHTupdateshows 8:30or lessAssisted acustomerover100DPDWorked with acustomer forpayment assistance(deferral/extension)Had tofullyverifyUtilize an Ewokarticle duringyour call(please enterarticle#______)Took 2Call Modelcalls back-to-backTook myfirst breakexactly asscheduledDe-Escalateda heatedcustomerlogged acomplaintMade acustomerhappy(customerthanks you)Post oneholidaytradition inyour teamchat

Early Stage Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided the redemption process
  2. Said the outbound script for an outbound call
  3. assisted with a reinstatement
  4. Customer paid TAD
  5. I shared my thanksgiving plans in the Team Chat
  6. You got a multiple PTP during your call
  7. Assisted a BK account
  8. smiled while assisting your customer
  9. placed a repo on hold
  10. Helped a NY customer and asked language preference
  11. Received a customer compliment (doesn't have to be formal)
  12. provided the steps for Voluntary Surrender in full
  13. Customer's Name Starts with a "C"
  14. Hourly AHT update shows 8:30 or less
  15. Assisted a customer over 100DPD
  16. Worked with a customer for payment assistance (deferral/extension)
  17. Had to fully verify
  18. Utilize an Ewok article during your call (please enter article #______)
  19. Took 2 Call Model calls back-to-back
  20. Took my first break exactly as scheduled
  21. De-Escalated a heated customer
  22. logged a complaint
  23. Made a customer happy (customer thanks you)
  24. Post one holiday tradition in your team chat