(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You got a multiple PTP during your call
Took my first break exactly as scheduled
I shared my thanksgiving plans in the Team Chat
Customer paid TAD
Utilize an Ewok article during your call (please enter article #______)
Made a customer happy (customer thanks you)
Had to fully verify
Assisted a customer over 100DPD
Took 2 Call Model calls back-to-back
provided the steps for Voluntary Surrender in full
Assisted a BK account
assisted with a reinstatement
logged a complaint
smiled while assisting your customer
Helped a NY customer and asked language preference
Hourly AHT update shows 8:30 or less
Post one holiday tradition in your team chat
Worked with a customer for payment assistance (deferral/extension)
placed a repo on hold
Customer's Name Starts with a "C"
De-Escalated a heated customer
Said the outbound script for an outbound call
Provided the redemption process
Received a customer compliment (doesn't have to be formal)