(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Said the outbound script for an outbound call
Hourly AHT update shows 8:30 or less
Customer paid TAD
Provided the redemption process
Assisted a customer over 100DPD
smiled while assisting your customer
Customer's Name Starts with a "C"
Had to fully verify
Worked with a customer for payment assistance (deferral/extension)
I shared my thanksgiving plans in the Team Chat
De-Escalated a heated customer
Utilize an Ewok article during your call (please enter article #______)
Received a customer compliment (doesn't have to be formal)
Post one holiday tradition in your team chat
provided the steps for Voluntary Surrender in full
Took my first break exactly as scheduled
Assisted a BK account
assisted with a reinstatement
Made a customer happy (customer thanks you)
logged a complaint
placed a repo on hold
Took 2 Call Model calls back-to-back
Helped a NY customer and asked language preference
