(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer's Name Starts with a "C"
Worked with a customer for payment assistance (deferral/extension)
Provided the redemption process
smiled while assisting your customer
Took 2 Call Model calls back-to-back
Helped a NY customer and asked language preference
Assisted a customer over 100DPD
assisted with a reinstatement
I shared my thanksgiving plans in the Team Chat
Took my first break exactly as scheduled
Had to fully verify
You got a multiple PTP during your call
Customer paid TAD
Said the outbound script for an outbound call
De-Escalated a heated customer
placed a repo on hold
Post one holiday tradition in your team chat
logged a complaint
provided the steps for Voluntary Surrender in full
Received a customer compliment (doesn't have to be formal)
Made a customer happy (customer thanks you)
Assisted a BK account
Hourly AHT update shows 8:30 or less
Utilize an Ewok article during your call (please enter article #______)
