Caller insistson callingevery 5-10minutesMPanswers themessageafter yoursCallerspeaks overyou duringthe call"You can'tjusttransferme?"Getting cutoff in convobecause yougot a callAide callingout lessthan an hourbefore shiftCaller refusesto get atranslator,despitecommunicationbeing difficultFC aidecallingbecausethey cannotclock inCall starts chill,gets madwhen you can'tgive them whatthey wantFive9,HHAx,HOCS,HCHB error8am reliefaide hasnotarrivedAide doesnot knowPT'snameRestricted/AnonymousnumberHOCScredentialsissueCallerdisconnectsimmediatelyuponansweringAidearrives inthe middleof the callGettingMedicaidandMedicareconfusedCaller doesnot let thetranslatorfinishspeakingActuallynice &pleasantcallerCalls duringafterhours, ismad becausethe officesare closedPerson callsone minutebefore/afterthe officesopen/closeDanielamakes areferenceCallerrefuses tospell theircomplicatednameRevivalext doesnotanswerCaller insistson callingevery 5-10minutesMPanswers themessageafter yoursCallerspeaks overyou duringthe call"You can'tjusttransferme?"Getting cutoff in convobecause yougot a callAide callingout lessthan an hourbefore shiftCaller refusesto get atranslator,despitecommunicationbeing difficultFC aidecallingbecausethey cannotclock inCall starts chill,gets madwhen you can'tgive them whatthey wantFive9,HHAx,HOCS,HCHB error8am reliefaide hasnotarrivedAide doesnot knowPT'snameRestricted/AnonymousnumberHOCScredentialsissueCallerdisconnectsimmediatelyuponansweringAidearrives inthe middleof the callGettingMedicaidandMedicareconfusedCaller doesnot let thetranslatorfinishspeakingActuallynice &pleasantcallerCalls duringafterhours, ismad becausethe officesare closedPerson callsone minutebefore/afterthe officesopen/closeDanielamakes areferenceCallerrefuses tospell theircomplicatednameRevivalext doesnotanswer

CCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
N
5
G
6
N
7
B
8
B
9
I
10
I
11
B
12
B
13
B
14
O
15
N
16
I
17
G
18
O
19
G
20
O
21
O
22
O
23
G
24
N
  1. I-Caller insists on calling every 5-10 minutes
  2. G-MP answers the message after yours
  3. I-Caller speaks over you during the call
  4. N-"You can't just transfer me?"
  5. G-Getting cut off in convo because you got a call
  6. N-Aide calling out less than an hour before shift
  7. B-Caller refuses to get a translator, despite communication being difficult
  8. B-FC aide calling because they cannot clock in
  9. I-Call starts chill, gets mad when you can't give them what they want
  10. I-Five9, HHAx, HOCS, HCHB error
  11. B-8am relief aide has not arrived
  12. B-Aide does not know PT's name
  13. B-Restricted /Anonymous number
  14. O-HOCS credentials issue
  15. N-Caller disconnects immediately upon answering
  16. I-Aide arrives in the middle of the call
  17. G-Getting Medicaid and Medicare confused
  18. O-Caller does not let the translator finish speaking
  19. G-Actually nice & pleasant caller
  20. O-Calls during afterhours, is mad because the offices are closed
  21. O-Person calls one minute before/after the offices open/close
  22. O-Daniela makes a reference
  23. G-Caller refuses to spell their complicated name
  24. N-Revival ext does not answer