HOCScredentialsissue"You can'tjusttransferme?"Callerrefuses tospell theircomplicatednameGetting cutoff in convobecause yougot a callFC aidecallingbecausethey cannotclock inMPanswers themessageafter yoursGettingMedicaidandMedicareconfusedActuallynice &pleasantcallerPerson callsone minutebefore/afterthe officesopen/closeAidearrives inthe middleof the callCallerspeaks overyou duringthe callCaller refusesto get atranslator,despitecommunicationbeing difficult8am reliefaide hasnotarrivedCalls duringafterhours, ismad becausethe officesare closedCall starts chill,gets madwhen you can'tgive them whatthey wantAide doesnot knowPT'snameRevivalext doesnotanswerFive9,HHAx,HOCS,HCHB errorDanielamakes areferenceRestricted/AnonymousnumberCaller doesnot let thetranslatorfinishspeakingCaller insistson callingevery 5-10minutesAide callingout lessthan an hourbefore shiftCallerdisconnectsimmediatelyuponansweringHOCScredentialsissue"You can'tjusttransferme?"Callerrefuses tospell theircomplicatednameGetting cutoff in convobecause yougot a callFC aidecallingbecausethey cannotclock inMPanswers themessageafter yoursGettingMedicaidandMedicareconfusedActuallynice &pleasantcallerPerson callsone minutebefore/afterthe officesopen/closeAidearrives inthe middleof the callCallerspeaks overyou duringthe callCaller refusesto get atranslator,despitecommunicationbeing difficult8am reliefaide hasnotarrivedCalls duringafterhours, ismad becausethe officesare closedCall starts chill,gets madwhen you can'tgive them whatthey wantAide doesnot knowPT'snameRevivalext doesnotanswerFive9,HHAx,HOCS,HCHB errorDanielamakes areferenceRestricted/AnonymousnumberCaller doesnot let thetranslatorfinishspeakingCaller insistson callingevery 5-10minutesAide callingout lessthan an hourbefore shiftCallerdisconnectsimmediatelyuponanswering

CCS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
G
5
B
6
G
7
G
8
G
9
O
10
I
11
I
12
B
13
B
14
O
15
I
16
B
17
N
18
I
19
O
20
B
21
O
22
I
23
N
24
N
  1. O-HOCS credentials issue
  2. N-"You can't just transfer me?"
  3. G-Caller refuses to spell their complicated name
  4. G-Getting cut off in convo because you got a call
  5. B-FC aide calling because they cannot clock in
  6. G-MP answers the message after yours
  7. G-Getting Medicaid and Medicare confused
  8. G-Actually nice & pleasant caller
  9. O-Person calls one minute before/after the offices open/close
  10. I-Aide arrives in the middle of the call
  11. I-Caller speaks over you during the call
  12. B-Caller refuses to get a translator, despite communication being difficult
  13. B-8am relief aide has not arrived
  14. O-Calls during afterhours, is mad because the offices are closed
  15. I-Call starts chill, gets mad when you can't give them what they want
  16. B-Aide does not know PT's name
  17. N-Revival ext does not answer
  18. I-Five9, HHAx, HOCS, HCHB error
  19. O-Daniela makes a reference
  20. B-Restricted /Anonymous number
  21. O-Caller does not let the translator finish speaking
  22. I-Caller insists on calling every 5-10 minutes
  23. N-Aide calling out less than an hour before shift
  24. N-Caller disconnects immediately upon answering