Membercalling onlyto checktheir balanceCallerstarts with“You calledme...”Memberasks for acredit totheir acct.Person in thebackgroundyellsresponsesvs. callerMembergoes to orstarts aPPM acctCaller thinkswe are adifferentcompanyCallerasks tospeak to amanagermembercalls you petnames(honey,babe)Disconnectof ServiceCaller asksfor yourname,specificallyMembercomplainsaboutoutageCallerusescursewordscalleris aPOAmemberupdatingcontactinfoCaller tellsyou detailsabout illness/ailmentanimals orpets areheard inbackgroundCaller asksfor anemployeeby nameCaller isNOT onthe acctYou struggleunderstandinga heavyaccenttalk to amemberaboutcapitalcreditsMemberwants toupdateAuto Paycallerasks to besent to ivrCaller wantsto knowabout waterheatersConnectingServiceMembercalling onlyto checktheir balanceCallerstarts with“You calledme...”Memberasks for acredit totheir acct.Person in thebackgroundyellsresponsesvs. callerMembergoes to orstarts aPPM acctCaller thinkswe are adifferentcompanyCallerasks tospeak to amanagermembercalls you petnames(honey,babe)Disconnectof ServiceCaller asksfor yourname,specificallyMembercomplainsaboutoutageCallerusescursewordscalleris aPOAmemberupdatingcontactinfoCaller tellsyou detailsabout illness/ailmentanimals orpets areheard inbackgroundCaller asksfor anemployeeby nameCaller isNOT onthe acctYou struggleunderstandinga heavyaccenttalk to amemberaboutcapitalcreditsMemberwants toupdateAuto Paycallerasks to besent to ivrCaller wantsto knowabout waterheatersConnectingService

Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member calling only to check their balance
  2. Caller starts with “You called me...”
  3. Member asks for a credit to their acct.
  4. Person in the background yells responses vs. caller
  5. Member goes to or starts a PPM acct
  6. Caller thinks we are a different company
  7. Caller asks to speak to a manager
  8. member calls you pet names (honey, babe)
  9. Disconnect of Service
  10. Caller asks for your name, specifically
  11. Member complains about outage
  12. Caller uses curse words
  13. caller is a POA
  14. member updating contact info
  15. Caller tells you details about illness/ ailment
  16. animals or pets are heard in background
  17. Caller asks for an employee by name
  18. Caller is NOT on the acct
  19. You struggle understanding a heavy accent
  20. talk to a member about capital credits
  21. Member wants to update Auto Pay
  22. caller asks to be sent to ivr
  23. Caller wants to know about water heaters
  24. Connecting Service