calleris aPOAMembercomplainsaboutoutagememberupdatingcontactinfomembercalls you petnames(honey,babe)Disconnectof ServiceCaller wantsto knowabout waterheatersMembercalling onlyto checktheir balanceConnectingServiceMembergoes to orstarts aPPM acctCallerstarts with“You calledme...”Caller tellsyou detailsabout illness/ailmentCaller thinkswe are adifferentcompanyCallerusescursewordsMemberwants toupdateAuto PayPerson in thebackgroundyellsresponsesvs. calleranimals orpets areheard inbackgroundcallerasks to besent to ivrtalk to amemberaboutcapitalcreditsCallerasks tospeak to amanagerYou struggleunderstandinga heavyaccentCaller asksfor anemployeeby nameMemberasks for acredit totheir acct.Caller asksfor yourname,specificallyCaller isNOT onthe acctcalleris aPOAMembercomplainsaboutoutagememberupdatingcontactinfomembercalls you petnames(honey,babe)Disconnectof ServiceCaller wantsto knowabout waterheatersMembercalling onlyto checktheir balanceConnectingServiceMembergoes to orstarts aPPM acctCallerstarts with“You calledme...”Caller tellsyou detailsabout illness/ailmentCaller thinkswe are adifferentcompanyCallerusescursewordsMemberwants toupdateAuto PayPerson in thebackgroundyellsresponsesvs. calleranimals orpets areheard inbackgroundcallerasks to besent to ivrtalk to amemberaboutcapitalcreditsCallerasks tospeak to amanagerYou struggleunderstandinga heavyaccentCaller asksfor anemployeeby nameMemberasks for acredit totheir acct.Caller asksfor yourname,specificallyCaller isNOT onthe acct

Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller is a POA
  2. Member complains about outage
  3. member updating contact info
  4. member calls you pet names (honey, babe)
  5. Disconnect of Service
  6. Caller wants to know about water heaters
  7. Member calling only to check their balance
  8. Connecting Service
  9. Member goes to or starts a PPM acct
  10. Caller starts with “You called me...”
  11. Caller tells you details about illness/ ailment
  12. Caller thinks we are a different company
  13. Caller uses curse words
  14. Member wants to update Auto Pay
  15. Person in the background yells responses vs. caller
  16. animals or pets are heard in background
  17. caller asks to be sent to ivr
  18. talk to a member about capital credits
  19. Caller asks to speak to a manager
  20. You struggle understanding a heavy accent
  21. Caller asks for an employee by name
  22. Member asks for a credit to their acct.
  23. Caller asks for your name, specifically
  24. Caller is NOT on the acct