callerasks to besent to ivrCallerusescursewordsCaller tellsyou detailsabout illness/ailmentCaller isNOT onthe acctMembercomplainsaboutoutagememberupdatingcontactinfomembercalls you petnames(honey,babe)Memberasks for acredit totheir acct.Person in thebackgroundyellsresponsesvs. callertalk to amemberaboutcapitalcreditsCallerstarts with“You calledme...”Caller thinkswe are adifferentcompanyMembergoes to orstarts aPPM acctCaller asksfor anemployeeby nameConnectingServiceDisconnectof ServiceYou struggleunderstandinga heavyaccentMembercalling onlyto checktheir balanceanimals orpets areheard inbackgroundCaller wantsto knowabout waterheatersCallerasks tospeak to amanagerCaller asksfor yourname,specificallyMemberwants toupdateAuto Paycalleris aPOAcallerasks to besent to ivrCallerusescursewordsCaller tellsyou detailsabout illness/ailmentCaller isNOT onthe acctMembercomplainsaboutoutagememberupdatingcontactinfomembercalls you petnames(honey,babe)Memberasks for acredit totheir acct.Person in thebackgroundyellsresponsesvs. callertalk to amemberaboutcapitalcreditsCallerstarts with“You calledme...”Caller thinkswe are adifferentcompanyMembergoes to orstarts aPPM acctCaller asksfor anemployeeby nameConnectingServiceDisconnectof ServiceYou struggleunderstandinga heavyaccentMembercalling onlyto checktheir balanceanimals orpets areheard inbackgroundCaller wantsto knowabout waterheatersCallerasks tospeak to amanagerCaller asksfor yourname,specificallyMemberwants toupdateAuto Paycalleris aPOA

Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller asks to be sent to ivr
  2. Caller uses curse words
  3. Caller tells you details about illness/ ailment
  4. Caller is NOT on the acct
  5. Member complains about outage
  6. member updating contact info
  7. member calls you pet names (honey, babe)
  8. Member asks for a credit to their acct.
  9. Person in the background yells responses vs. caller
  10. talk to a member about capital credits
  11. Caller starts with “You called me...”
  12. Caller thinks we are a different company
  13. Member goes to or starts a PPM acct
  14. Caller asks for an employee by name
  15. Connecting Service
  16. Disconnect of Service
  17. You struggle understanding a heavy accent
  18. Member calling only to check their balance
  19. animals or pets are heard in background
  20. Caller wants to know about water heaters
  21. Caller asks to speak to a manager
  22. Caller asks for your name, specifically
  23. Member wants to update Auto Pay
  24. caller is a POA