Caller wantsto knowabout waterheatersCallerasks tospeak to amanagerMembercomplainsaboutoutageanimals orpets areheard inbackgroundCallerstarts with“You calledme...”Caller isNOT onthe acctCallerusescursewordscallerasks to besent to ivrmembercalls you petnames(honey,babe)Caller tellsyou detailsabout illness/ailmentcalleris aPOACaller asksfor yourname,specificallyCaller asksfor anemployeeby nameCaller thinkswe are adifferentcompanyPerson in thebackgroundyellsresponsesvs. callerConnectingServiceMembergoes to orstarts aPPM accttalk to amemberaboutcapitalcreditsDisconnectof ServiceMemberwants toupdateAuto PayMembercalling onlyto checktheir balanceMemberasks for acredit totheir acct.You struggleunderstandinga heavyaccentmemberupdatingcontactinfoCaller wantsto knowabout waterheatersCallerasks tospeak to amanagerMembercomplainsaboutoutageanimals orpets areheard inbackgroundCallerstarts with“You calledme...”Caller isNOT onthe acctCallerusescursewordscallerasks to besent to ivrmembercalls you petnames(honey,babe)Caller tellsyou detailsabout illness/ailmentcalleris aPOACaller asksfor yourname,specificallyCaller asksfor anemployeeby nameCaller thinkswe are adifferentcompanyPerson in thebackgroundyellsresponsesvs. callerConnectingServiceMembergoes to orstarts aPPM accttalk to amemberaboutcapitalcreditsDisconnectof ServiceMemberwants toupdateAuto PayMembercalling onlyto checktheir balanceMemberasks for acredit totheir acct.You struggleunderstandinga heavyaccentmemberupdatingcontactinfo

Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller wants to know about water heaters
  2. Caller asks to speak to a manager
  3. Member complains about outage
  4. animals or pets are heard in background
  5. Caller starts with “You called me...”
  6. Caller is NOT on the acct
  7. Caller uses curse words
  8. caller asks to be sent to ivr
  9. member calls you pet names (honey, babe)
  10. Caller tells you details about illness/ ailment
  11. caller is a POA
  12. Caller asks for your name, specifically
  13. Caller asks for an employee by name
  14. Caller thinks we are a different company
  15. Person in the background yells responses vs. caller
  16. Connecting Service
  17. Member goes to or starts a PPM acct
  18. talk to a member about capital credits
  19. Disconnect of Service
  20. Member wants to update Auto Pay
  21. Member calling only to check their balance
  22. Member asks for a credit to their acct.
  23. You struggle understanding a heavy accent
  24. member updating contact info