Caller thinkswe are adifferentcompanyCaller tellsyou detailsabout illness/ailmentCaller isNOT onthe acctPerson in thebackgroundyellsresponsesvs. calleranimals orpets areheard inbackgroundmemberupdatingcontactinfoCaller asksfor yourname,specificallyDisconnectof ServiceMembercalling onlyto checktheir balanceMemberwants toupdateAuto PayCallerasks tospeak to amanagerCaller wantsto knowabout waterheaterscallerasks to besent to ivrcalleris aPOAtalk to amemberaboutcapitalcreditsYou struggleunderstandinga heavyaccentCaller asksfor anemployeeby nameCallerstarts with“You calledme...”Membergoes to orstarts aPPM acctmembercalls you petnames(honey,babe)ConnectingServiceMemberasks for acredit totheir acct.CallerusescursewordsMembercomplainsaboutoutageCaller thinkswe are adifferentcompanyCaller tellsyou detailsabout illness/ailmentCaller isNOT onthe acctPerson in thebackgroundyellsresponsesvs. calleranimals orpets areheard inbackgroundmemberupdatingcontactinfoCaller asksfor yourname,specificallyDisconnectof ServiceMembercalling onlyto checktheir balanceMemberwants toupdateAuto PayCallerasks tospeak to amanagerCaller wantsto knowabout waterheaterscallerasks to besent to ivrcalleris aPOAtalk to amemberaboutcapitalcreditsYou struggleunderstandinga heavyaccentCaller asksfor anemployeeby nameCallerstarts with“You calledme...”Membergoes to orstarts aPPM acctmembercalls you petnames(honey,babe)ConnectingServiceMemberasks for acredit totheir acct.CallerusescursewordsMembercomplainsaboutoutage

Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller thinks we are a different company
  2. Caller tells you details about illness/ ailment
  3. Caller is NOT on the acct
  4. Person in the background yells responses vs. caller
  5. animals or pets are heard in background
  6. member updating contact info
  7. Caller asks for your name, specifically
  8. Disconnect of Service
  9. Member calling only to check their balance
  10. Member wants to update Auto Pay
  11. Caller asks to speak to a manager
  12. Caller wants to know about water heaters
  13. caller asks to be sent to ivr
  14. caller is a POA
  15. talk to a member about capital credits
  16. You struggle understanding a heavy accent
  17. Caller asks for an employee by name
  18. Caller starts with “You called me...”
  19. Member goes to or starts a PPM acct
  20. member calls you pet names (honey, babe)
  21. Connecting Service
  22. Member asks for a credit to their acct.
  23. Caller uses curse words
  24. Member complains about outage