calleris aPOACaller asksfor anemployeeby nameMemberasks for acredit totheir acct.Caller tellsyou detailsabout illness/ailmentMemberwants toupdateAuto PayCallerstarts with“You calledme...”membercalls you petnames(honey,babe)Caller thinkswe are adifferentcompanyMembercalling onlyto checktheir balanceDisconnectof Servicecallerasks to besent to ivrCaller isNOT onthe acctCaller asksfor yourname,specificallytalk to amemberaboutcapitalcreditsCallerusescursewordsCallerasks tospeak to amanagerCaller wantsto knowabout waterheatersmemberupdatingcontactinfoYou struggleunderstandinga heavyaccentanimals orpets areheard inbackgroundConnectingServiceMembergoes to orstarts aPPM acctMembercomplainsaboutoutagePerson in thebackgroundyellsresponsesvs. callercalleris aPOACaller asksfor anemployeeby nameMemberasks for acredit totheir acct.Caller tellsyou detailsabout illness/ailmentMemberwants toupdateAuto PayCallerstarts with“You calledme...”membercalls you petnames(honey,babe)Caller thinkswe are adifferentcompanyMembercalling onlyto checktheir balanceDisconnectof Servicecallerasks to besent to ivrCaller isNOT onthe acctCaller asksfor yourname,specificallytalk to amemberaboutcapitalcreditsCallerusescursewordsCallerasks tospeak to amanagerCaller wantsto knowabout waterheatersmemberupdatingcontactinfoYou struggleunderstandinga heavyaccentanimals orpets areheard inbackgroundConnectingServiceMembergoes to orstarts aPPM acctMembercomplainsaboutoutagePerson in thebackgroundyellsresponsesvs. caller

Office Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller is a POA
  2. Caller asks for an employee by name
  3. Member asks for a credit to their acct.
  4. Caller tells you details about illness/ ailment
  5. Member wants to update Auto Pay
  6. Caller starts with “You called me...”
  7. member calls you pet names (honey, babe)
  8. Caller thinks we are a different company
  9. Member calling only to check their balance
  10. Disconnect of Service
  11. caller asks to be sent to ivr
  12. Caller is NOT on the acct
  13. Caller asks for your name, specifically
  14. talk to a member about capital credits
  15. Caller uses curse words
  16. Caller asks to speak to a manager
  17. Caller wants to know about water heaters
  18. member updating contact info
  19. You struggle understanding a heavy accent
  20. animals or pets are heard in background
  21. Connecting Service
  22. Member goes to or starts a PPM acct
  23. Member complains about outage
  24. Person in the background yells responses vs. caller