send emailandencourageonline quoteFree!Offer PHAto any caller– yourchoice!Advise thecustomer wehandle theescrow processfor themPlant theseed inbeginningof callQuote theMulti-PolicyDiscounttransferon apolicyreviewoffer PHAon salesquoteEducatecustomerrenters protectpersonal itemsin their home,car, storage unitOffer PHAduring adocumentrequestOffer PHAon acancelrequestGet atransferbefore lunchand post inteam chatshare anexample ofwhat PHAcoversOffer PHAon a duedatechangeAsk Customerwhen the lasttime theyquoted PHAwith ustransferfor a PHAquoteThank acustomer forbundling theirAuto andHome with usOffer PHA toan EmeraldlevelcustomerMake PHAoffer beforesharingupdated billamountAsk if they useProgressive app,for HO/Rentersquotes or transferto experttransferPHA to anycaller –your choice!Transferon firstpolicytermCallerrequestsPHA quoteon their ownTranscribeyour PHAoffer andshare it withthe teamAsk whotheycurrentlyhave forHO/Renterssend emailandencourageonline quoteFree!Offer PHAto any caller– yourchoice!Advise thecustomer wehandle theescrow processfor themPlant theseed inbeginningof callQuote theMulti-PolicyDiscounttransferon apolicyreviewoffer PHAon salesquoteEducatecustomerrenters protectpersonal itemsin their home,car, storage unitOffer PHAduring adocumentrequestOffer PHAon acancelrequestGet atransferbefore lunchand post inteam chatshare anexample ofwhat PHAcoversOffer PHAon a duedatechangeAsk Customerwhen the lasttime theyquoted PHAwith ustransferfor a PHAquoteThank acustomer forbundling theirAuto andHome with usOffer PHA toan EmeraldlevelcustomerMake PHAoffer beforesharingupdated billamountAsk if they useProgressive app,for HO/Rentersquotes or transferto experttransferPHA to anycaller –your choice!Transferon firstpolicytermCallerrequestsPHA quoteon their ownTranscribeyour PHAoffer andshare it withthe teamAsk whotheycurrentlyhave forHO/Renters

PHA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. send email and encourage online quote
  2. Free!
  3. Offer PHA to any caller – your choice!
  4. Advise the customer we handle the escrow process for them
  5. Plant the seed in beginning of call
  6. Quote the Multi-Policy Discount
  7. transfer on a policy review
  8. offer PHA on sales quote
  9. Educate customer renters protect personal items in their home, car, storage unit
  10. Offer PHA during a document request
  11. Offer PHA on a cancel request
  12. Get a transfer before lunch and post in team chat
  13. share an example of what PHA covers
  14. Offer PHA on a due date change
  15. Ask Customer when the last time they quoted PHA with us
  16. transfer for a PHA quote
  17. Thank a customer for bundling their Auto and Home with us
  18. Offer PHA to an Emerald level customer
  19. Make PHA offer before sharing updated bill amount
  20. Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
  21. transfer PHA to any caller – your choice!
  22. Transfer on first policy term
  23. Caller requests PHA quote on their own
  24. Transcribe your PHA offer and share it with the team
  25. Ask who they currently have for HO/Renters