CallerrequestsPHA quoteon their ownFree!Transcribeyour PHAoffer andshare it withthe teamAsk Customerwhen the lasttime theyquoted PHAwith usshare anexample ofwhat PHAcoversoffer PHAon salesquoteOffer PHAto any caller– yourchoice!Make PHAoffer beforesharingupdated billamountOffer PHAon a duedatechangetransferfor a PHAquoteOffer PHA toan Emeraldlevelcustomersend emailandencourageonline quoteThank acustomer forbundling theirAuto andHome with usQuote theMulti-PolicyDiscountEducatecustomerrenters protectpersonal itemsin their home,car, storage unitOffer PHAduring adocumentrequestOffer PHAon acancelrequesttransferon apolicyreviewAdvise thecustomer wehandle theescrow processfor themGet atransferbefore lunchand post inteam chatAsk if they useProgressive app,for HO/Rentersquotes or transferto expertPlant theseed inbeginningof calltransferPHA to anycaller –your choice!Transferon firstpolicytermAsk whotheycurrentlyhave forHO/RentersCallerrequestsPHA quoteon their ownFree!Transcribeyour PHAoffer andshare it withthe teamAsk Customerwhen the lasttime theyquoted PHAwith usshare anexample ofwhat PHAcoversoffer PHAon salesquoteOffer PHAto any caller– yourchoice!Make PHAoffer beforesharingupdated billamountOffer PHAon a duedatechangetransferfor a PHAquoteOffer PHA toan Emeraldlevelcustomersend emailandencourageonline quoteThank acustomer forbundling theirAuto andHome with usQuote theMulti-PolicyDiscountEducatecustomerrenters protectpersonal itemsin their home,car, storage unitOffer PHAduring adocumentrequestOffer PHAon acancelrequesttransferon apolicyreviewAdvise thecustomer wehandle theescrow processfor themGet atransferbefore lunchand post inteam chatAsk if they useProgressive app,for HO/Rentersquotes or transferto expertPlant theseed inbeginningof calltransferPHA to anycaller –your choice!Transferon firstpolicytermAsk whotheycurrentlyhave forHO/Renters

PHA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller requests PHA quote on their own
  2. Free!
  3. Transcribe your PHA offer and share it with the team
  4. Ask Customer when the last time they quoted PHA with us
  5. share an example of what PHA covers
  6. offer PHA on sales quote
  7. Offer PHA to any caller – your choice!
  8. Make PHA offer before sharing updated bill amount
  9. Offer PHA on a due date change
  10. transfer for a PHA quote
  11. Offer PHA to an Emerald level customer
  12. send email and encourage online quote
  13. Thank a customer for bundling their Auto and Home with us
  14. Quote the Multi-Policy Discount
  15. Educate customer renters protect personal items in their home, car, storage unit
  16. Offer PHA during a document request
  17. Offer PHA on a cancel request
  18. transfer on a policy review
  19. Advise the customer we handle the escrow process for them
  20. Get a transfer before lunch and post in team chat
  21. Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
  22. Plant the seed in beginning of call
  23. transfer PHA to any caller – your choice!
  24. Transfer on first policy term
  25. Ask who they currently have for HO/Renters