share anexample ofwhat PHAcoversMake PHAoffer beforesharingupdated billamounttransferPHA to anycaller –your choice!transferon apolicyreviewoffer PHAon salesquoteOffer PHAduring adocumentrequestFree!send emailandencourageonline quoteOffer PHA toan EmeraldlevelcustomerTranscribeyour PHAoffer andshare it withthe teamTransferon firstpolicytermGet atransferbefore lunchand post inteam chatOffer PHAto any caller– yourchoice!Advise thecustomer wehandle theescrow processfor themPlant theseed inbeginningof callThank acustomer forbundling theirAuto andHome with usAsk whotheycurrentlyhave forHO/RentersQuote theMulti-PolicyDiscountAsk if they useProgressive app,for HO/Rentersquotes or transferto expertAsk Customerwhen the lasttime theyquoted PHAwith usOffer PHAon acancelrequestEducatecustomerrenters protectpersonal itemsin their home,car, storage unitCallerrequestsPHA quoteon their owntransferfor a PHAquoteOffer PHAon a duedatechangeshare anexample ofwhat PHAcoversMake PHAoffer beforesharingupdated billamounttransferPHA to anycaller –your choice!transferon apolicyreviewoffer PHAon salesquoteOffer PHAduring adocumentrequestFree!send emailandencourageonline quoteOffer PHA toan EmeraldlevelcustomerTranscribeyour PHAoffer andshare it withthe teamTransferon firstpolicytermGet atransferbefore lunchand post inteam chatOffer PHAto any caller– yourchoice!Advise thecustomer wehandle theescrow processfor themPlant theseed inbeginningof callThank acustomer forbundling theirAuto andHome with usAsk whotheycurrentlyhave forHO/RentersQuote theMulti-PolicyDiscountAsk if they useProgressive app,for HO/Rentersquotes or transferto expertAsk Customerwhen the lasttime theyquoted PHAwith usOffer PHAon acancelrequestEducatecustomerrenters protectpersonal itemsin their home,car, storage unitCallerrequestsPHA quoteon their owntransferfor a PHAquoteOffer PHAon a duedatechange

PHA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. share an example of what PHA covers
  2. Make PHA offer before sharing updated bill amount
  3. transfer PHA to any caller – your choice!
  4. transfer on a policy review
  5. offer PHA on sales quote
  6. Offer PHA during a document request
  7. Free!
  8. send email and encourage online quote
  9. Offer PHA to an Emerald level customer
  10. Transcribe your PHA offer and share it with the team
  11. Transfer on first policy term
  12. Get a transfer before lunch and post in team chat
  13. Offer PHA to any caller – your choice!
  14. Advise the customer we handle the escrow process for them
  15. Plant the seed in beginning of call
  16. Thank a customer for bundling their Auto and Home with us
  17. Ask who they currently have for HO/Renters
  18. Quote the Multi-Policy Discount
  19. Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
  20. Ask Customer when the last time they quoted PHA with us
  21. Offer PHA on a cancel request
  22. Educate customer renters protect personal items in their home, car, storage unit
  23. Caller requests PHA quote on their own
  24. transfer for a PHA quote
  25. Offer PHA on a due date change