Transferon firstpolicytermtransferon apolicyreviewAdvise thecustomer wehandle theescrow processfor themtransferPHA to anycaller –your choice!Ask Customerwhen the lasttime theyquoted PHAwith ussend emailandencourageonline quoteOffer PHAduring adocumentrequestQuote theMulti-PolicyDiscountGet atransferbefore lunchand post inteam chattransferfor a PHAquoteOffer PHA toan EmeraldlevelcustomerCallerrequestsPHA quoteon their ownshare anexample ofwhat PHAcoversPlant theseed inbeginningof callFree!offer PHAon salesquoteMake PHAoffer beforesharingupdated billamountOffer PHAon acancelrequestAsk whotheycurrentlyhave forHO/RentersThank acustomer forbundling theirAuto andHome with usAsk if they useProgressive app,for HO/Rentersquotes or transferto expertTranscribeyour PHAoffer andshare it withthe teamOffer PHAon a duedatechangeEducatecustomerrenters protectpersonal itemsin their home,car, storage unitOffer PHAto any caller– yourchoice!Transferon firstpolicytermtransferon apolicyreviewAdvise thecustomer wehandle theescrow processfor themtransferPHA to anycaller –your choice!Ask Customerwhen the lasttime theyquoted PHAwith ussend emailandencourageonline quoteOffer PHAduring adocumentrequestQuote theMulti-PolicyDiscountGet atransferbefore lunchand post inteam chattransferfor a PHAquoteOffer PHA toan EmeraldlevelcustomerCallerrequestsPHA quoteon their ownshare anexample ofwhat PHAcoversPlant theseed inbeginningof callFree!offer PHAon salesquoteMake PHAoffer beforesharingupdated billamountOffer PHAon acancelrequestAsk whotheycurrentlyhave forHO/RentersThank acustomer forbundling theirAuto andHome with usAsk if they useProgressive app,for HO/Rentersquotes or transferto expertTranscribeyour PHAoffer andshare it withthe teamOffer PHAon a duedatechangeEducatecustomerrenters protectpersonal itemsin their home,car, storage unitOffer PHAto any caller– yourchoice!

PHA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer on first policy term
  2. transfer on a policy review
  3. Advise the customer we handle the escrow process for them
  4. transfer PHA to any caller – your choice!
  5. Ask Customer when the last time they quoted PHA with us
  6. send email and encourage online quote
  7. Offer PHA during a document request
  8. Quote the Multi-Policy Discount
  9. Get a transfer before lunch and post in team chat
  10. transfer for a PHA quote
  11. Offer PHA to an Emerald level customer
  12. Caller requests PHA quote on their own
  13. share an example of what PHA covers
  14. Plant the seed in beginning of call
  15. Free!
  16. offer PHA on sales quote
  17. Make PHA offer before sharing updated bill amount
  18. Offer PHA on a cancel request
  19. Ask who they currently have for HO/Renters
  20. Thank a customer for bundling their Auto and Home with us
  21. Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
  22. Transcribe your PHA offer and share it with the team
  23. Offer PHA on a due date change
  24. Educate customer renters protect personal items in their home, car, storage unit
  25. Offer PHA to any caller – your choice!