(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Offer PHA to any caller – your choice!
Offer PHA during a document request
Offer PHA on a cancel request
Offer PHA on a due date change
Advise the customer we handle the escrow process for them
Educate customer renters protect personal items in their home, car, storage unit
offer PHA on sales quote
Transfer on first policy term
Ask Customer when the last time they quoted PHA with us
Offer PHA to an Emerald level customer
transfer PHA to any caller – your choice!
Ask who they currently have for HO/Renters
Transcribe your PHA offer and share it with the team
Quote the Multi-Policy Discount
transfer for a PHA quote
transfer on a policy review
send email and encourage online quote
Get a transfer before lunch and post in team chat
Make PHA offer before sharing updated bill amount
Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
share an example of what PHA covers
Plant the seed in beginning of call
Caller requests PHA quote on their own
Thank a customer for bundling their Auto and Home with us
