Educatecustomerrenters protectpersonal itemsin their home,car, storage unittransferon apolicyreviewOffer PHAduring adocumentrequestoffer PHAon salesquoteTranscribeyour PHAoffer andshare it withthe teamtransferPHA to anycaller –your choice!Ask Customerwhen the lasttime theyquoted PHAwith usOffer PHA toan Emeraldlevelcustomershare anexample ofwhat PHAcoversPlant theseed inbeginningof callOffer PHAon a duedatechangeThank acustomer forbundling theirAuto andHome with usTransferon firstpolicytermtransferfor a PHAquotesend emailandencourageonline quoteFree!Ask whotheycurrentlyhave forHO/RentersMake PHAoffer beforesharingupdated billamountOffer PHAon acancelrequestCallerrequestsPHA quoteon their ownQuote theMulti-PolicyDiscountOffer PHAto any caller– yourchoice!Ask if they useProgressive app,for HO/Rentersquotes or transferto expertGet atransferbefore lunchand post inteam chatAdvise thecustomer wehandle theescrow processfor themEducatecustomerrenters protectpersonal itemsin their home,car, storage unittransferon apolicyreviewOffer PHAduring adocumentrequestoffer PHAon salesquoteTranscribeyour PHAoffer andshare it withthe teamtransferPHA to anycaller –your choice!Ask Customerwhen the lasttime theyquoted PHAwith usOffer PHA toan Emeraldlevelcustomershare anexample ofwhat PHAcoversPlant theseed inbeginningof callOffer PHAon a duedatechangeThank acustomer forbundling theirAuto andHome with usTransferon firstpolicytermtransferfor a PHAquotesend emailandencourageonline quoteFree!Ask whotheycurrentlyhave forHO/RentersMake PHAoffer beforesharingupdated billamountOffer PHAon acancelrequestCallerrequestsPHA quoteon their ownQuote theMulti-PolicyDiscountOffer PHAto any caller– yourchoice!Ask if they useProgressive app,for HO/Rentersquotes or transferto expertGet atransferbefore lunchand post inteam chatAdvise thecustomer wehandle theescrow processfor them

PHA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
O
5
G
6
G
7
G
8
I
9
I
10
B
11
N
12
G
13
N
14
O
15
I
16
N
17
O
18
N
19
G
20
I
21
N
22
O
23
B
24
B
25
O
  1. B-Educate customer renters protect personal items in their home, car, storage unit
  2. I-transfer on a policy review
  3. B-Offer PHA during a document request
  4. O-offer PHA on sales quote
  5. G-Transcribe your PHA offer and share it with the team
  6. G-transfer PHA to any caller – your choice!
  7. G-Ask Customer when the last time they quoted PHA with us
  8. I-Offer PHA to an Emerald level customer
  9. I-share an example of what PHA covers
  10. B-Plant the seed in beginning of call
  11. N-Offer PHA on a due date change
  12. G-Thank a customer for bundling their Auto and Home with us
  13. N-Transfer on first policy term
  14. O-transfer for a PHA quote
  15. I-send email and encourage online quote
  16. N-Free!
  17. O-Ask who they currently have for HO/Renters
  18. N-Make PHA offer before sharing updated bill amount
  19. G-Offer PHA on a cancel request
  20. I-Caller requests PHA quote on their own
  21. N-Quote the Multi-Policy Discount
  22. O-Offer PHA to any caller – your choice!
  23. B-Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
  24. B-Get a transfer before lunch and post in team chat
  25. O-Advise the customer we handle the escrow process for them