Offer PHA toan EmeraldlevelcustomerAsk if they useProgressive app,for HO/Rentersquotes or transferto expertTransferon firstpolicytermOffer PHAon a duedatechangeAdvise thecustomer wehandle theescrow processfor themtransferon apolicyreviewOffer PHAon acancelrequestAsk whotheycurrentlyhave forHO/RentersAsk Customerwhen the lasttime theyquoted PHAwith usoffer PHAon salesquotesend emailandencourageonline quoteOffer PHAto any caller– yourchoice!transferPHA to anycaller –your choice!transferfor a PHAquoteQuote theMulti-PolicyDiscountOffer PHAduring adocumentrequestTranscribeyour PHAoffer andshare it withthe teamCallerrequestsPHA quoteon their ownEducatecustomerrenters protectpersonal itemsin their home,car, storage unitFree!Get atransferbefore lunchand post inteam chatPlant theseed inbeginningof callMake PHAoffer beforesharingupdated billamountshare anexample ofwhat PHAcoversThank acustomer forbundling theirAuto andHome with usOffer PHA toan EmeraldlevelcustomerAsk if they useProgressive app,for HO/Rentersquotes or transferto expertTransferon firstpolicytermOffer PHAon a duedatechangeAdvise thecustomer wehandle theescrow processfor themtransferon apolicyreviewOffer PHAon acancelrequestAsk whotheycurrentlyhave forHO/RentersAsk Customerwhen the lasttime theyquoted PHAwith usoffer PHAon salesquotesend emailandencourageonline quoteOffer PHAto any caller– yourchoice!transferPHA to anycaller –your choice!transferfor a PHAquoteQuote theMulti-PolicyDiscountOffer PHAduring adocumentrequestTranscribeyour PHAoffer andshare it withthe teamCallerrequestsPHA quoteon their ownEducatecustomerrenters protectpersonal itemsin their home,car, storage unitFree!Get atransferbefore lunchand post inteam chatPlant theseed inbeginningof callMake PHAoffer beforesharingupdated billamountshare anexample ofwhat PHAcoversThank acustomer forbundling theirAuto andHome with us

PHA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
N
4
N
5
O
6
I
7
G
8
O
9
G
10
O
11
I
12
O
13
G
14
O
15
N
16
B
17
G
18
I
19
B
20
N
21
B
22
B
23
N
24
I
25
G
  1. I-Offer PHA to an Emerald level customer
  2. B-Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
  3. N-Transfer on first policy term
  4. N-Offer PHA on a due date change
  5. O-Advise the customer we handle the escrow process for them
  6. I-transfer on a policy review
  7. G-Offer PHA on a cancel request
  8. O-Ask who they currently have for HO/Renters
  9. G-Ask Customer when the last time they quoted PHA with us
  10. O-offer PHA on sales quote
  11. I-send email and encourage online quote
  12. O-Offer PHA to any caller – your choice!
  13. G-transfer PHA to any caller – your choice!
  14. O-transfer for a PHA quote
  15. N-Quote the Multi-Policy Discount
  16. B-Offer PHA during a document request
  17. G-Transcribe your PHA offer and share it with the team
  18. I-Caller requests PHA quote on their own
  19. B-Educate customer renters protect personal items in their home, car, storage unit
  20. N-Free!
  21. B-Get a transfer before lunch and post in team chat
  22. B-Plant the seed in beginning of call
  23. N-Make PHA offer before sharing updated bill amount
  24. I-share an example of what PHA covers
  25. G-Thank a customer for bundling their Auto and Home with us