share anexample ofwhat PHAcoversFree!Ask if they useProgressive app,for HO/Rentersquotes or transferto expertOffer PHAon acancelrequestEducatecustomerrenters protectpersonal itemsin their home,car, storage unittransferPHA to anycaller –your choice!transferfor a PHAquoteQuote theMulti-PolicyDiscountsend emailandencourageonline quoteThank acustomer forbundling theirAuto andHome with usAsk whotheycurrentlyhave forHO/Renterstransferon apolicyreviewOffer PHAto any caller– yourchoice!Offer PHAduring adocumentrequestGet atransferbefore lunchand post inteam chatPlant theseed inbeginningof callAsk Customerwhen the lasttime theyquoted PHAwith usMake PHAoffer beforesharingupdated billamountoffer PHAon salesquoteTransferon firstpolicytermAdvise thecustomer wehandle theescrow processfor themOffer PHA toan EmeraldlevelcustomerCallerrequestsPHA quoteon their ownOffer PHAon a duedatechangeTranscribeyour PHAoffer andshare it withthe teamshare anexample ofwhat PHAcoversFree!Ask if they useProgressive app,for HO/Rentersquotes or transferto expertOffer PHAon acancelrequestEducatecustomerrenters protectpersonal itemsin their home,car, storage unittransferPHA to anycaller –your choice!transferfor a PHAquoteQuote theMulti-PolicyDiscountsend emailandencourageonline quoteThank acustomer forbundling theirAuto andHome with usAsk whotheycurrentlyhave forHO/Renterstransferon apolicyreviewOffer PHAto any caller– yourchoice!Offer PHAduring adocumentrequestGet atransferbefore lunchand post inteam chatPlant theseed inbeginningof callAsk Customerwhen the lasttime theyquoted PHAwith usMake PHAoffer beforesharingupdated billamountoffer PHAon salesquoteTransferon firstpolicytermAdvise thecustomer wehandle theescrow processfor themOffer PHA toan EmeraldlevelcustomerCallerrequestsPHA quoteon their ownOffer PHAon a duedatechangeTranscribeyour PHAoffer andshare it withthe team

PHA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
B
4
G
5
B
6
G
7
O
8
N
9
I
10
G
11
O
12
I
13
O
14
B
15
B
16
B
17
G
18
N
19
O
20
N
21
O
22
I
23
I
24
N
25
G
  1. I-share an example of what PHA covers
  2. N-Free!
  3. B-Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
  4. G-Offer PHA on a cancel request
  5. B-Educate customer renters protect personal items in their home, car, storage unit
  6. G-transfer PHA to any caller – your choice!
  7. O-transfer for a PHA quote
  8. N-Quote the Multi-Policy Discount
  9. I-send email and encourage online quote
  10. G-Thank a customer for bundling their Auto and Home with us
  11. O-Ask who they currently have for HO/Renters
  12. I-transfer on a policy review
  13. O-Offer PHA to any caller – your choice!
  14. B-Offer PHA during a document request
  15. B-Get a transfer before lunch and post in team chat
  16. B-Plant the seed in beginning of call
  17. G-Ask Customer when the last time they quoted PHA with us
  18. N-Make PHA offer before sharing updated bill amount
  19. O-offer PHA on sales quote
  20. N-Transfer on first policy term
  21. O-Advise the customer we handle the escrow process for them
  22. I-Offer PHA to an Emerald level customer
  23. I-Caller requests PHA quote on their own
  24. N-Offer PHA on a due date change
  25. G-Transcribe your PHA offer and share it with the team