transferon apolicyreviewAsk whotheycurrentlyhave forHO/RentersAdvise thecustomer wehandle theescrow processfor themtransferPHA to anycaller –your choice!Ask if they useProgressive app,for HO/Rentersquotes or transferto experttransferfor a PHAquoteQuote theMulti-PolicyDiscountOffer PHAon acancelrequestGet atransferbefore lunchand post inteam chatOffer PHAto any caller– yourchoice!Ask Customerwhen the lasttime theyquoted PHAwith usFree!share anexample ofwhat PHAcoversOffer PHA toan EmeraldlevelcustomerEducatecustomerrenters protectpersonal itemsin their home,car, storage unitsend emailandencourageonline quoteTransferon firstpolicytermCallerrequestsPHA quoteon their ownMake PHAoffer beforesharingupdated billamountPlant theseed inbeginningof callTranscribeyour PHAoffer andshare it withthe teamThank acustomer forbundling theirAuto andHome with usOffer PHAon a duedatechangeoffer PHAon salesquoteOffer PHAduring adocumentrequesttransferon apolicyreviewAsk whotheycurrentlyhave forHO/RentersAdvise thecustomer wehandle theescrow processfor themtransferPHA to anycaller –your choice!Ask if they useProgressive app,for HO/Rentersquotes or transferto experttransferfor a PHAquoteQuote theMulti-PolicyDiscountOffer PHAon acancelrequestGet atransferbefore lunchand post inteam chatOffer PHAto any caller– yourchoice!Ask Customerwhen the lasttime theyquoted PHAwith usFree!share anexample ofwhat PHAcoversOffer PHA toan EmeraldlevelcustomerEducatecustomerrenters protectpersonal itemsin their home,car, storage unitsend emailandencourageonline quoteTransferon firstpolicytermCallerrequestsPHA quoteon their ownMake PHAoffer beforesharingupdated billamountPlant theseed inbeginningof callTranscribeyour PHAoffer andshare it withthe teamThank acustomer forbundling theirAuto andHome with usOffer PHAon a duedatechangeoffer PHAon salesquoteOffer PHAduring adocumentrequest

PHA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
O
4
G
5
B
6
O
7
N
8
G
9
B
10
O
11
G
12
N
13
I
14
I
15
B
16
I
17
N
18
I
19
N
20
B
21
G
22
G
23
N
24
O
25
B
  1. I-transfer on a policy review
  2. O-Ask who they currently have for HO/Renters
  3. O-Advise the customer we handle the escrow process for them
  4. G-transfer PHA to any caller – your choice!
  5. B-Ask if they use Progressive app, for HO/Renters quotes or transfer to expert
  6. O-transfer for a PHA quote
  7. N-Quote the Multi-Policy Discount
  8. G-Offer PHA on a cancel request
  9. B-Get a transfer before lunch and post in team chat
  10. O-Offer PHA to any caller – your choice!
  11. G-Ask Customer when the last time they quoted PHA with us
  12. N-Free!
  13. I-share an example of what PHA covers
  14. I-Offer PHA to an Emerald level customer
  15. B-Educate customer renters protect personal items in their home, car, storage unit
  16. I-send email and encourage online quote
  17. N-Transfer on first policy term
  18. I-Caller requests PHA quote on their own
  19. N-Make PHA offer before sharing updated bill amount
  20. B-Plant the seed in beginning of call
  21. G-Transcribe your PHA offer and share it with the team
  22. G-Thank a customer for bundling their Auto and Home with us
  23. N-Offer PHA on a due date change
  24. O-offer PHA on sales quote
  25. B-Offer PHA during a document request