"Nonprioritydebt is overDeficit""Haven'treceivedP/W"“Can Iget a TMauth”"Raisedor inflatea bubble""What doyou mean,you don't dopaymentholidays?"“Can youescalatethis?”“Customerwants:‘Support forChristmas’"GR/ SCextension""What solpassword"“Team chat:‘Anyonefree forReferral?”"No rehabMOS call""Customerhasaccountsacrossbrands""I have been aNatWestcustomer for 25years andnever missed apayment"I wasn’taware ofCRAimpact""HuddleCancelled"“Systemis runningslow”Free!“Passwordresetrequest”"I'd like tospeak to amanager"“Customersays: ‘Ispoke tosomeonealready’”"Can I havesomefigures forSol Please"“That’s anC&I EOTor notEOT yet”"Microphoneissues"“working 2– 3 emailsfor sameaccount”“I'veFrozen”"Did youofferpaymentdate change"“Whyisn’t thisworking?”“I&EWrong/notchecked”“ColdTransfer”"Nonprioritydebt is overDeficit""Haven'treceivedP/W"“Can Iget a TMauth”"Raisedor inflatea bubble""What doyou mean,you don't dopaymentholidays?"“Can youescalatethis?”“Customerwants:‘Support forChristmas’"GR/ SCextension""What solpassword"“Team chat:‘Anyonefree forReferral?”"No rehabMOS call""Customerhasaccountsacrossbrands""I have been aNatWestcustomer for 25years andnever missed apayment"I wasn’taware ofCRAimpact""HuddleCancelled"“Systemis runningslow”Free!“Passwordresetrequest”"I'd like tospeak to amanager"“Customersays: ‘Ispoke tosomeonealready’”"Can I havesomefigures forSol Please"“That’s anC&I EOTor notEOT yet”"Microphoneissues"“working 2– 3 emailsfor sameaccount”“I'veFrozen”"Did youofferpaymentdate change"“Whyisn’t thisworking?”“I&EWrong/notchecked”“ColdTransfer”

FA and EOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Non priority debt is over Deficit"
  2. "Haven't received P/W"
  3. “Can I get a TM auth”
  4. "Raised or inflate a bubble"
  5. "What do you mean, you don't do payment holidays?"
  6. “Can you escalate this?”
  7. “Customer wants: ‘Support for Christmas’
  8. "GR/ SC extension"
  9. "What sol password"
  10. “Team chat: ‘Anyone free for Referral?”
  11. "No rehab MOS call"
  12. "Customer has accounts across brands"
  13. "I have been a NatWest customer for 25 years and never missed a payment
  14. "I wasn’t aware of CRA impact"
  15. "Huddle Cancelled"
  16. “System is running slow”
  17. Free!
  18. “Password reset request”
  19. "I'd like to speak to a manager"
  20. “Customer says: ‘I spoke to someone already’”
  21. "Can I have some figures for Sol Please"
  22. “That’s an C&I EOT or not EOT yet”
  23. "Microphone issues"
  24. “working 2 – 3 emails for same account”
  25. “I've Frozen”
  26. "Did you offer payment date change"
  27. “Why isn’t this working?”
  28. “I&E Wrong/ not checked”
  29. “Cold Transfer”