"Can I havesomefigures forSol Please"“I&EWrong/notchecked”“ColdTransfer”"I'd like tospeak to amanager""Customerhasaccountsacrossbrands""What solpassword"“Can youescalatethis?”"Haven'treceivedP/W""What doyou mean,you don't dopaymentholidays?""HuddleCancelled"“Passwordresetrequest”"Microphoneissues""Nonprioritydebt is overDeficit"“working 2– 3 emailsfor sameaccount”“Customersays: ‘Ispoke tosomeonealready’”Free!"I wasn’taware ofCRAimpact"“That’s anC&I EOTor notEOT yet”"Did youofferpaymentdate change"“Whyisn’t thisworking?”"No rehabMOS call""GR/ SCextension""Raisedor inflatea bubble"“Team chat:‘Anyonefree forReferral?”“I'veFrozen”“Customerwants:‘Support forChristmas’"I have been aNatWestcustomer for 25years andnever missed apayment“Systemis runningslow”“Can Iget a TMauth”"Can I havesomefigures forSol Please"“I&EWrong/notchecked”“ColdTransfer”"I'd like tospeak to amanager""Customerhasaccountsacrossbrands""What solpassword"“Can youescalatethis?”"Haven'treceivedP/W""What doyou mean,you don't dopaymentholidays?""HuddleCancelled"“Passwordresetrequest”"Microphoneissues""Nonprioritydebt is overDeficit"“working 2– 3 emailsfor sameaccount”“Customersays: ‘Ispoke tosomeonealready’”Free!"I wasn’taware ofCRAimpact"“That’s anC&I EOTor notEOT yet”"Did youofferpaymentdate change"“Whyisn’t thisworking?”"No rehabMOS call""GR/ SCextension""Raisedor inflatea bubble"“Team chat:‘Anyonefree forReferral?”“I'veFrozen”“Customerwants:‘Support forChristmas’"I have been aNatWestcustomer for 25years andnever missed apayment“Systemis runningslow”“Can Iget a TMauth”

FA & EOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I have some figures for Sol Please"
  2. “I&E Wrong/ not checked”
  3. “Cold Transfer”
  4. "I'd like to speak to a manager"
  5. "Customer has accounts across brands"
  6. "What sol password"
  7. “Can you escalate this?”
  8. "Haven't received P/W"
  9. "What do you mean, you don't do payment holidays?"
  10. "Huddle Cancelled"
  11. “Password reset request”
  12. "Microphone issues"
  13. "Non priority debt is over Deficit"
  14. “working 2 – 3 emails for same account”
  15. “Customer says: ‘I spoke to someone already’”
  16. Free!
  17. "I wasn’t aware of CRA impact"
  18. “That’s an C&I EOT or not EOT yet”
  19. "Did you offer payment date change"
  20. “Why isn’t this working?”
  21. "No rehab MOS call"
  22. "GR/ SC extension"
  23. "Raised or inflate a bubble"
  24. “Team chat: ‘Anyone free for Referral?”
  25. “I've Frozen”
  26. “Customer wants: ‘Support for Christmas’
  27. "I have been a NatWest customer for 25 years and never missed a payment
  28. “System is running slow”
  29. “Can I get a TM auth”