“That’s anC&I EOTor notEOT yet”“working 2– 3 emailsfor sameaccount”"Microphoneissues""I'd like tospeak to amanager"“Passwordresetrequest”“Can Iget a TMauth”“Team chat:‘Anyonefree forReferral?”“I'veFrozen”"HuddleCancelled""Raisedor inflatea bubble""Nonprioritydebt is overDeficit"“Whyisn’t thisworking?”"What solpassword""I have been aNatWestcustomer for 25years andnever missed apaymentFree!“Can youescalatethis?”"GR/ SCextension""No rehabMOS call"“ColdTransfer”"Can I havesomefigures forSol Please"“Systemis runningslow”"I wasn’taware ofCRAimpact""Haven'treceivedP/W""Customerhasaccountsacrossbrands""What doyou mean,you don't dopaymentholidays?"“Customerwants:‘Support forChristmas’“Customersays: ‘Ispoke tosomeonealready’”"Did youofferpaymentdate change"“I&EWrong/notchecked”“That’s anC&I EOTor notEOT yet”“working 2– 3 emailsfor sameaccount”"Microphoneissues""I'd like tospeak to amanager"“Passwordresetrequest”“Can Iget a TMauth”“Team chat:‘Anyonefree forReferral?”“I'veFrozen”"HuddleCancelled""Raisedor inflatea bubble""Nonprioritydebt is overDeficit"“Whyisn’t thisworking?”"What solpassword""I have been aNatWestcustomer for 25years andnever missed apaymentFree!“Can youescalatethis?”"GR/ SCextension""No rehabMOS call"“ColdTransfer”"Can I havesomefigures forSol Please"“Systemis runningslow”"I wasn’taware ofCRAimpact""Haven'treceivedP/W""Customerhasaccountsacrossbrands""What doyou mean,you don't dopaymentholidays?"“Customerwants:‘Support forChristmas’“Customersays: ‘Ispoke tosomeonealready’”"Did youofferpaymentdate change"“I&EWrong/notchecked”

FA & EOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “That’s an C&I EOT or not EOT yet”
  2. “working 2 – 3 emails for same account”
  3. "Microphone issues"
  4. "I'd like to speak to a manager"
  5. “Password reset request”
  6. “Can I get a TM auth”
  7. “Team chat: ‘Anyone free for Referral?”
  8. “I've Frozen”
  9. "Huddle Cancelled"
  10. "Raised or inflate a bubble"
  11. "Non priority debt is over Deficit"
  12. “Why isn’t this working?”
  13. "What sol password"
  14. "I have been a NatWest customer for 25 years and never missed a payment
  15. Free!
  16. “Can you escalate this?”
  17. "GR/ SC extension"
  18. "No rehab MOS call"
  19. “Cold Transfer”
  20. "Can I have some figures for Sol Please"
  21. “System is running slow”
  22. "I wasn’t aware of CRA impact"
  23. "Haven't received P/W"
  24. "Customer has accounts across brands"
  25. "What do you mean, you don't do payment holidays?"
  26. “Customer wants: ‘Support for Christmas’
  27. “Customer says: ‘I spoke to someone already’”
  28. "Did you offer payment date change"
  29. “I&E Wrong/ not checked”