"Did youofferpaymentdate change"Free!"I wasn’taware ofCRAimpact""Raisedor inflatea bubble"“ColdTransfer”“Customersays: ‘Ispoke tosomeonealready’”“Can Iget a TMauth”"I'd like tospeak to amanager""GR/ SCextension""Microphoneissues"“I&EWrong/notchecked”“That’s anC&I EOTor notEOT yet”"Nonprioritydebt is overDeficit""No rehabMOS call""I have been aNatWestcustomer for 25years andnever missed apayment"Customerhasaccountsacrossbrands"“Customerwants:‘Support forChristmas’“Passwordresetrequest”"What doyou mean,you don't dopaymentholidays?"“I'veFrozen”"What solpassword""HuddleCancelled"“Systemis runningslow”“Team chat:‘Anyonefree forReferral?”"Haven'treceivedP/W"“Whyisn’t thisworking?”"Can I havesomefigures forSol Please"“Can youescalatethis?”“working 2– 3 emailsfor sameaccount”"Did youofferpaymentdate change"Free!"I wasn’taware ofCRAimpact""Raisedor inflatea bubble"“ColdTransfer”“Customersays: ‘Ispoke tosomeonealready’”“Can Iget a TMauth”"I'd like tospeak to amanager""GR/ SCextension""Microphoneissues"“I&EWrong/notchecked”“That’s anC&I EOTor notEOT yet”"Nonprioritydebt is overDeficit""No rehabMOS call""I have been aNatWestcustomer for 25years andnever missed apayment"Customerhasaccountsacrossbrands"“Customerwants:‘Support forChristmas’“Passwordresetrequest”"What doyou mean,you don't dopaymentholidays?"“I'veFrozen”"What solpassword""HuddleCancelled"“Systemis runningslow”“Team chat:‘Anyonefree forReferral?”"Haven'treceivedP/W"“Whyisn’t thisworking?”"Can I havesomefigures forSol Please"“Can youescalatethis?”“working 2– 3 emailsfor sameaccount”

FA & EOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Did you offer payment date change"
  2. Free!
  3. "I wasn’t aware of CRA impact"
  4. "Raised or inflate a bubble"
  5. “Cold Transfer”
  6. “Customer says: ‘I spoke to someone already’”
  7. “Can I get a TM auth”
  8. "I'd like to speak to a manager"
  9. "GR/ SC extension"
  10. "Microphone issues"
  11. “I&E Wrong/ not checked”
  12. “That’s an C&I EOT or not EOT yet”
  13. "Non priority debt is over Deficit"
  14. "No rehab MOS call"
  15. "I have been a NatWest customer for 25 years and never missed a payment
  16. "Customer has accounts across brands"
  17. “Customer wants: ‘Support for Christmas’
  18. “Password reset request”
  19. "What do you mean, you don't do payment holidays?"
  20. “I've Frozen”
  21. "What sol password"
  22. "Huddle Cancelled"
  23. “System is running slow”
  24. “Team chat: ‘Anyone free for Referral?”
  25. "Haven't received P/W"
  26. “Why isn’t this working?”
  27. "Can I have some figures for Sol Please"
  28. “Can you escalate this?”
  29. “working 2 – 3 emails for same account”