"Did youofferpaymentdate change""Haven'treceivedP/W""Can I havesomefigures forSol Please""I wasn’taware ofCRAimpact""I have been aNatWestcustomer for 25years andnever missed apayment“working 2– 3 emailsfor sameaccount”“Customersays: ‘Ispoke tosomeonealready’”"HuddleCancelled""I'd like tospeak to amanager"“Systemis runningslow”“I'veFrozen”"Customerhasaccountsacrossbrands"“ColdTransfer”“Can Iget a TMauth”"GR/ SCextension""What doyou mean,you don't dopaymentholidays?"“I&EWrong/notchecked”"What solpassword""Nonprioritydebt is overDeficit""Microphoneissues"“That’s anC&I EOTor notEOT yet”“Whyisn’t thisworking?”“Passwordresetrequest”Free!“Can youescalatethis?”"No rehabMOS call"“Team chat:‘Anyonefree forReferral?”“Customerwants:‘Support forChristmas’"Raisedor inflatea bubble""Did youofferpaymentdate change""Haven'treceivedP/W""Can I havesomefigures forSol Please""I wasn’taware ofCRAimpact""I have been aNatWestcustomer for 25years andnever missed apayment“working 2– 3 emailsfor sameaccount”“Customersays: ‘Ispoke tosomeonealready’”"HuddleCancelled""I'd like tospeak to amanager"“Systemis runningslow”“I'veFrozen”"Customerhasaccountsacrossbrands"“ColdTransfer”“Can Iget a TMauth”"GR/ SCextension""What doyou mean,you don't dopaymentholidays?"“I&EWrong/notchecked”"What solpassword""Nonprioritydebt is overDeficit""Microphoneissues"“That’s anC&I EOTor notEOT yet”“Whyisn’t thisworking?”“Passwordresetrequest”Free!“Can youescalatethis?”"No rehabMOS call"“Team chat:‘Anyonefree forReferral?”“Customerwants:‘Support forChristmas’"Raisedor inflatea bubble"

FA & EOT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Did you offer payment date change"
  2. "Haven't received P/W"
  3. "Can I have some figures for Sol Please"
  4. "I wasn’t aware of CRA impact"
  5. "I have been a NatWest customer for 25 years and never missed a payment
  6. “working 2 – 3 emails for same account”
  7. “Customer says: ‘I spoke to someone already’”
  8. "Huddle Cancelled"
  9. "I'd like to speak to a manager"
  10. “System is running slow”
  11. “I've Frozen”
  12. "Customer has accounts across brands"
  13. “Cold Transfer”
  14. “Can I get a TM auth”
  15. "GR/ SC extension"
  16. "What do you mean, you don't do payment holidays?"
  17. “I&E Wrong/ not checked”
  18. "What sol password"
  19. "Non priority debt is over Deficit"
  20. "Microphone issues"
  21. “That’s an C&I EOT or not EOT yet”
  22. “Why isn’t this working?”
  23. “Password reset request”
  24. Free!
  25. “Can you escalate this?”
  26. "No rehab MOS call"
  27. “Team chat: ‘Anyone free for Referral?”
  28. “Customer wants: ‘Support for Christmas’
  29. "Raised or inflate a bubble"