(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Send Kelsey your favorite SONG
give an empathetic response before you troubleshoot
Send Natalie or anna a crazy question (and send me a screenshot)
Select the activation fee box when placing an order
Verbally yield to a customer
Put your notes in both Intercom and Phoenix
Read the location client article in the kb
give an empathetic response before you troubleshoot
Comment on the operations-informal post
Help a customer place an order
Eat thanksgiving leftovers on a break
Reprovision a line
solve a customer issue without help
Chat in to a Team Lead
have more than 1 drink at your desk
Take all of your breaks for the day
Thank the customer after returning from a hold
fully verify an account (first/last name and pin)
Use the disposition master sheet to find the correct dispositions
eat a snack at your desk
comment a joke on the bingo post in our team channel
Read through the bug board 2.0 in between interactions
Put your notes in both Intercom and Phoenix
Ask if there is anything else you can help with before ending a chat or call.
