Nudgeto addon itemSurprisedand madecu happyAsked forthe MFGcodeAskingof GWPstockCu offersto doSurveyEntereffectedproduct3xSendingto gost3 timesCu not inchat/timedouttaught theCU newsite infoGuidedsomeoneto sign upAskingto editaddressEmpathystatementusedCu sayshow easythecontactFixedissue theydidntknowDeescalatedthe contactcustomercomplimentsyouSavedtheholiday!Edit butPaypalwas usedProductmentioned3 timesHelpedout teamwith infoJoke inanemailGiftedspotTalkedabout theInsiderpro.ContactL2 morethan 4 adayNudgeto addon itemSurprisedand madecu happyAsked forthe MFGcodeAskingof GWPstockCu offersto doSurveyEntereffectedproduct3xSendingto gost3 timesCu not inchat/timedouttaught theCU newsite infoGuidedsomeoneto sign upAskingto editaddressEmpathystatementusedCu sayshow easythecontactFixedissue theydidntknowDeescalatedthe contactcustomercomplimentsyouSavedtheholiday!Edit butPaypalwas usedProductmentioned3 timesHelpedout teamwith infoJoke inanemailGiftedspotTalkedabout theInsiderpro.ContactL2 morethan 4 aday

Dec 1 Chat/live/case - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nudge to add on item
  2. Surprised and made cu happy
  3. Asked for the MFG code
  4. Asking of GWP stock
  5. Cu offers to do Survey
  6. Enter effected product 3x
  7. Sending to gost 3 times
  8. Cu not in chat/timed out
  9. taught the CU new site info
  10. Guided someone to sign up
  11. Asking to edit address
  12. Empathy statement used
  13. Cu says how easy the contact
  14. Fixed issue they didnt know
  15. Deescalated the contact
  16. customer compliments you
  17. Saved the holiday!
  18. Edit but Paypal was used
  19. Product mentioned 3 times
  20. Helped out team with info
  21. Joke in an email
  22. Gifted spot
  23. Talked about the Insider pro.
  24. Contact L2 more than 4 a day