(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calmed an angry customer and kept the sale
Went above and beyond to assist a customer
Used a customer's name while helping them
Approached a customer to ask if they needed assistance
Keeps a positive attitude every day
Showed Initiative
Asked a customer a question about themselves and their travels