(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Listened Actively and showed empathy when needed
Used a customer's name while helping them
Showed patience with an update customer
Great Time Management with customer interactions
Went above and beyond to assist a customer
Calmed an angry customer and kept the sale
Helped with a weird customer request
Asked a customer a question about themselves and their travels
Great at Upselling
Shared one of our other amenities with a customer
Received a customer compliment
Approached a customer to ask if they needed assistance