GotfrustratedwithautomatedservicePreferredautomatedservice overhumanUsedPOPStationlocker thisweekUsedgovernmentdigitalservice (e.g.,SingPass)Chattedwith acompanychatbotUsed voiceassistant(Siri/Google/Alexa)Called ahotline withautomatedmenuUsed self-checkout atsupermarketTrackedparcelthroughautomatedSMSGotfrustratedwithautomatedservicePreferredautomatedservice overhumanUsedPOPStationlocker thisweekUsedgovernmentdigitalservice (e.g.,SingPass)Chattedwith acompanychatbotUsed voiceassistant(Siri/Google/Alexa)Called ahotline withautomatedmenuUsed self-checkout atsupermarketTrackedparcelthroughautomatedSMS

Service Automation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
N
5
I
6
N
7
N
8
B
9
I
  1. B-Got frustrated with automated service
  2. I-Preferred automated service over human
  3. B-Used POPStation locker this week
  4. N-Used government digital service (e.g., SingPass)
  5. I-Chatted with a company chatbot
  6. N-Used voice assistant (Siri/Google/Alexa)
  7. N-Called a hotline with automated menu
  8. B-Used self-checkout at supermarket
  9. I-Tracked parcel through automated SMS