Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. You walked someone through a power-cycle on the phone
2. Update someone's payment method
3. You removed someone from the overdue payments sheet
4. LG signup over the phone
5. De-escalated a customer
6. Complete a documentation task
7. You explain refraction to a customer
8. You reschedule someone's appointment
9. Encountered an unusual situation
10. Jarvis goes live
11. Made a call and let them know they were on a recorded line.
12. Didn't miss a call for your shift
13. You process a cancellation
14. You send a ticket to Tier 2
15. Pet chews a cable
16. Made someone laugh over the phone
17. Someone tells you happy Hanukkah
18. You process a router return
19. Completed an asana task
20. Checked the spam folder
21. ABB signup over the phone
22. Someone tells you Merry Christmas
23. Processed an address change
24. Someone tells you Happy New Year