(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Encountered an unusual situation
Update someone's payment method
You process a router return
You process a cancellation
You reschedule someone's appointment
Complete a documentation task
Didn't miss a call for your shift
Someone tells you happy Hanukkah
You explain refraction to a customer
Made someone laugh over the phone
Checked the spam folder
Someone tells you Happy New Year
Completed an asana task
LG signup over the phone
Made a call and let them know they were on a recorded line.
You walked someone through a power-cycle on the phone
You removed someone from the overdue payments sheet
