Complete adocumentationtaskMade a calland let themknow theywere on arecorded line.JarvisgoesliveUpdatesomeone'spaymentmethodSomeonetells youHappyNew YearMadesomeonelaugh overthe phoneYoureschedulesomeone'sappointmentYou walkedsomeonethrough apower-cycleon the phoneSomeonetells youhappyHanukkahDidn'tmiss acall foryour shiftYouprocess acancellationEncounteredan unusualsituationDe-escalatedacustomerLG signupover thephoneABBsignupover thephoneYou senda ticketto Tier 2Youprocess arouterreturnCompletedan asanataskYou removedsomeone fromthe overduepaymentssheetYou explainrefractionto acustomerSomeonetells youMerryChristmasProcessedanaddresschangeCheckedthe spamfolderPetchewsa cableComplete adocumentationtaskMade a calland let themknow theywere on arecorded line.JarvisgoesliveUpdatesomeone'spaymentmethodSomeonetells youHappyNew YearMadesomeonelaugh overthe phoneYoureschedulesomeone'sappointmentYou walkedsomeonethrough apower-cycleon the phoneSomeonetells youhappyHanukkahDidn'tmiss acall foryour shiftYouprocess acancellationEncounteredan unusualsituationDe-escalatedacustomerLG signupover thephoneABBsignupover thephoneYou senda ticketto Tier 2Youprocess arouterreturnCompletedan asanataskYou removedsomeone fromthe overduepaymentssheetYou explainrefractionto acustomerSomeonetells youMerryChristmasProcessedanaddresschangeCheckedthe spamfolderPetchewsa cable

Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a documentation task
  2. Made a call and let them know they were on a recorded line.
  3. Jarvis goes live
  4. Update someone's payment method
  5. Someone tells you Happy New Year
  6. Made someone laugh over the phone
  7. You reschedule someone's appointment
  8. You walked someone through a power-cycle on the phone
  9. Someone tells you happy Hanukkah
  10. Didn't miss a call for your shift
  11. You process a cancellation
  12. Encountered an unusual situation
  13. De-escalated a customer
  14. LG signup over the phone
  15. ABB signup over the phone
  16. You send a ticket to Tier 2
  17. You process a router return
  18. Completed an asana task
  19. You removed someone from the overdue payments sheet
  20. You explain refraction to a customer
  21. Someone tells you Merry Christmas
  22. Processed an address change
  23. Checked the spam folder
  24. Pet chews a cable