ProcessedanaddresschangeEncounteredan unusualsituationJarvisgoesliveSomeonetells youMerryChristmasUpdatesomeone'spaymentmethodLG signupover thephoneMadesomeonelaugh overthe phoneCheckedthe spamfolderSomeonetells youHappyNew YearComplete adocumentationtaskSomeonetells youhappyHanukkahPetchewsa cableCompletedan asanataskYou removedsomeone fromthe overduepaymentssheetDidn'tmiss acall foryour shiftYou explainrefractionto acustomerYouprocess acancellationMade a calland let themknow theywere on arecorded line.You walkedsomeonethrough apower-cycleon the phoneDe-escalatedacustomerYou senda ticketto Tier 2Youprocess arouterreturnABBsignupover thephoneYoureschedulesomeone'sappointmentProcessedanaddresschangeEncounteredan unusualsituationJarvisgoesliveSomeonetells youMerryChristmasUpdatesomeone'spaymentmethodLG signupover thephoneMadesomeonelaugh overthe phoneCheckedthe spamfolderSomeonetells youHappyNew YearComplete adocumentationtaskSomeonetells youhappyHanukkahPetchewsa cableCompletedan asanataskYou removedsomeone fromthe overduepaymentssheetDidn'tmiss acall foryour shiftYou explainrefractionto acustomerYouprocess acancellationMade a calland let themknow theywere on arecorded line.You walkedsomeonethrough apower-cycleon the phoneDe-escalatedacustomerYou senda ticketto Tier 2Youprocess arouterreturnABBsignupover thephoneYoureschedulesomeone'sappointment

Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Processed an address change
  2. Encountered an unusual situation
  3. Jarvis goes live
  4. Someone tells you Merry Christmas
  5. Update someone's payment method
  6. LG signup over the phone
  7. Made someone laugh over the phone
  8. Checked the spam folder
  9. Someone tells you Happy New Year
  10. Complete a documentation task
  11. Someone tells you happy Hanukkah
  12. Pet chews a cable
  13. Completed an asana task
  14. You removed someone from the overdue payments sheet
  15. Didn't miss a call for your shift
  16. You explain refraction to a customer
  17. You process a cancellation
  18. Made a call and let them know they were on a recorded line.
  19. You walked someone through a power-cycle on the phone
  20. De-escalated a customer
  21. You send a ticket to Tier 2
  22. You process a router return
  23. ABB signup over the phone
  24. You reschedule someone's appointment