LG signupover thephoneYou senda ticketto Tier 2You explainrefractionto acustomerDidn'tmiss acall foryour shiftJarvisgoesliveYouprocess acancellationABBsignupover thephoneComplete adocumentationtaskMade a calland let themknow theywere on arecorded line.Petchewsa cableEncounteredan unusualsituationCheckedthe spamfolderSomeonetells youHappyNew YearSomeonetells youMerryChristmasSomeonetells youhappyHanukkahYou removedsomeone fromthe overduepaymentssheetUpdatesomeone'spaymentmethodProcessedanaddresschangeDe-escalatedacustomerYou walkedsomeonethrough apower-cycleon the phoneYoureschedulesomeone'sappointmentCompletedan asanataskYouprocess arouterreturnMadesomeonelaugh overthe phoneLG signupover thephoneYou senda ticketto Tier 2You explainrefractionto acustomerDidn'tmiss acall foryour shiftJarvisgoesliveYouprocess acancellationABBsignupover thephoneComplete adocumentationtaskMade a calland let themknow theywere on arecorded line.Petchewsa cableEncounteredan unusualsituationCheckedthe spamfolderSomeonetells youHappyNew YearSomeonetells youMerryChristmasSomeonetells youhappyHanukkahYou removedsomeone fromthe overduepaymentssheetUpdatesomeone'spaymentmethodProcessedanaddresschangeDe-escalatedacustomerYou walkedsomeonethrough apower-cycleon the phoneYoureschedulesomeone'sappointmentCompletedan asanataskYouprocess arouterreturnMadesomeonelaugh overthe phone

Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LG signup over the phone
  2. You send a ticket to Tier 2
  3. You explain refraction to a customer
  4. Didn't miss a call for your shift
  5. Jarvis goes live
  6. You process a cancellation
  7. ABB signup over the phone
  8. Complete a documentation task
  9. Made a call and let them know they were on a recorded line.
  10. Pet chews a cable
  11. Encountered an unusual situation
  12. Checked the spam folder
  13. Someone tells you Happy New Year
  14. Someone tells you Merry Christmas
  15. Someone tells you happy Hanukkah
  16. You removed someone from the overdue payments sheet
  17. Update someone's payment method
  18. Processed an address change
  19. De-escalated a customer
  20. You walked someone through a power-cycle on the phone
  21. You reschedule someone's appointment
  22. Completed an asana task
  23. You process a router return
  24. Made someone laugh over the phone