Someonetells youMerryChristmasYou senda ticketto Tier 2LG signupover thephoneSomeonetells youhappyHanukkahMadesomeonelaugh overthe phoneYoureschedulesomeone'sappointmentYou explainrefractionto acustomerABBsignupover thephoneCompletedan asanataskDe-escalatedacustomerComplete adocumentationtaskYou removedsomeone fromthe overduepaymentssheetPetchewsa cableYouprocess arouterreturnMade a calland let themknow theywere on arecorded line.Checkedthe spamfolderYou walkedsomeonethrough apower-cycleon the phoneJarvisgoesliveDidn'tmiss acall foryour shiftYouprocess acancellationUpdatesomeone'spaymentmethodProcessedanaddresschangeEncounteredan unusualsituationSomeonetells youHappyNew YearSomeonetells youMerryChristmasYou senda ticketto Tier 2LG signupover thephoneSomeonetells youhappyHanukkahMadesomeonelaugh overthe phoneYoureschedulesomeone'sappointmentYou explainrefractionto acustomerABBsignupover thephoneCompletedan asanataskDe-escalatedacustomerComplete adocumentationtaskYou removedsomeone fromthe overduepaymentssheetPetchewsa cableYouprocess arouterreturnMade a calland let themknow theywere on arecorded line.Checkedthe spamfolderYou walkedsomeonethrough apower-cycleon the phoneJarvisgoesliveDidn'tmiss acall foryour shiftYouprocess acancellationUpdatesomeone'spaymentmethodProcessedanaddresschangeEncounteredan unusualsituationSomeonetells youHappyNew Year

Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone tells you Merry Christmas
  2. You send a ticket to Tier 2
  3. LG signup over the phone
  4. Someone tells you happy Hanukkah
  5. Made someone laugh over the phone
  6. You reschedule someone's appointment
  7. You explain refraction to a customer
  8. ABB signup over the phone
  9. Completed an asana task
  10. De-escalated a customer
  11. Complete a documentation task
  12. You removed someone from the overdue payments sheet
  13. Pet chews a cable
  14. You process a router return
  15. Made a call and let them know they were on a recorded line.
  16. Checked the spam folder
  17. You walked someone through a power-cycle on the phone
  18. Jarvis goes live
  19. Didn't miss a call for your shift
  20. You process a cancellation
  21. Update someone's payment method
  22. Processed an address change
  23. Encountered an unusual situation
  24. Someone tells you Happy New Year