Complete adocumentationtaskYouprocess acancellationEncounteredan unusualsituationSomeonetells youHappyNew YearCompletedan asanataskYou explainrefractionto acustomerMade a calland let themknow theywere on arecorded line.JarvisgoesliveYou removedsomeone fromthe overduepaymentssheetSomeonetells youhappyHanukkahYouprocess arouterreturnPetchewsa cableSomeonetells youMerryChristmasUpdatesomeone'spaymentmethodDidn'tmiss acall foryour shiftCheckedthe spamfolderProcessedanaddresschangeYou senda ticketto Tier 2Madesomeonelaugh overthe phoneABBsignupover thephoneYou walkedsomeonethrough apower-cycleon the phoneYoureschedulesomeone'sappointmentDe-escalatedacustomerLG signupover thephoneComplete adocumentationtaskYouprocess acancellationEncounteredan unusualsituationSomeonetells youHappyNew YearCompletedan asanataskYou explainrefractionto acustomerMade a calland let themknow theywere on arecorded line.JarvisgoesliveYou removedsomeone fromthe overduepaymentssheetSomeonetells youhappyHanukkahYouprocess arouterreturnPetchewsa cableSomeonetells youMerryChristmasUpdatesomeone'spaymentmethodDidn'tmiss acall foryour shiftCheckedthe spamfolderProcessedanaddresschangeYou senda ticketto Tier 2Madesomeonelaugh overthe phoneABBsignupover thephoneYou walkedsomeonethrough apower-cycleon the phoneYoureschedulesomeone'sappointmentDe-escalatedacustomerLG signupover thephone

Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a documentation task
  2. You process a cancellation
  3. Encountered an unusual situation
  4. Someone tells you Happy New Year
  5. Completed an asana task
  6. You explain refraction to a customer
  7. Made a call and let them know they were on a recorded line.
  8. Jarvis goes live
  9. You removed someone from the overdue payments sheet
  10. Someone tells you happy Hanukkah
  11. You process a router return
  12. Pet chews a cable
  13. Someone tells you Merry Christmas
  14. Update someone's payment method
  15. Didn't miss a call for your shift
  16. Checked the spam folder
  17. Processed an address change
  18. You send a ticket to Tier 2
  19. Made someone laugh over the phone
  20. ABB signup over the phone
  21. You walked someone through a power-cycle on the phone
  22. You reschedule someone's appointment
  23. De-escalated a customer
  24. LG signup over the phone