ABBsignupover thephoneMade a calland let themknow theywere on arecorded line.You explainrefractionto acustomerSomeonetells youHappyNew YearYouprocess arouterreturnComplete adocumentationtaskYouprocess acancellationJarvisgoeslivePetchewsa cableEncounteredan unusualsituationYou walkedsomeonethrough apower-cycleon the phoneLG signupover thephoneCheckedthe spamfolderProcessedanaddresschangeUpdatesomeone'spaymentmethodCompletedan asanataskMadesomeonelaugh overthe phoneYoureschedulesomeone'sappointmentSomeonetells youhappyHanukkahYou removedsomeone fromthe overduepaymentssheetDidn'tmiss acall foryour shiftDe-escalatedacustomerSomeonetells youMerryChristmasYou senda ticketto Tier 2ABBsignupover thephoneMade a calland let themknow theywere on arecorded line.You explainrefractionto acustomerSomeonetells youHappyNew YearYouprocess arouterreturnComplete adocumentationtaskYouprocess acancellationJarvisgoeslivePetchewsa cableEncounteredan unusualsituationYou walkedsomeonethrough apower-cycleon the phoneLG signupover thephoneCheckedthe spamfolderProcessedanaddresschangeUpdatesomeone'spaymentmethodCompletedan asanataskMadesomeonelaugh overthe phoneYoureschedulesomeone'sappointmentSomeonetells youhappyHanukkahYou removedsomeone fromthe overduepaymentssheetDidn'tmiss acall foryour shiftDe-escalatedacustomerSomeonetells youMerryChristmasYou senda ticketto Tier 2

Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ABB signup over the phone
  2. Made a call and let them know they were on a recorded line.
  3. You explain refraction to a customer
  4. Someone tells you Happy New Year
  5. You process a router return
  6. Complete a documentation task
  7. You process a cancellation
  8. Jarvis goes live
  9. Pet chews a cable
  10. Encountered an unusual situation
  11. You walked someone through a power-cycle on the phone
  12. LG signup over the phone
  13. Checked the spam folder
  14. Processed an address change
  15. Update someone's payment method
  16. Completed an asana task
  17. Made someone laugh over the phone
  18. You reschedule someone's appointment
  19. Someone tells you happy Hanukkah
  20. You removed someone from the overdue payments sheet
  21. Didn't miss a call for your shift
  22. De-escalated a customer
  23. Someone tells you Merry Christmas
  24. You send a ticket to Tier 2