You walkedsomeonethrough apower-cycleon the phoneYou senda ticketto Tier 2Complete adocumentationtaskYouprocess arouterreturnABBsignupover thephoneLG signupover thephoneCheckedthe spamfolderMade a calland let themknow theywere on arecorded line.Youprocess acancellationYou removedsomeone fromthe overduepaymentssheetEncounteredan unusualsituationSomeonetells youHappyNew YearMadesomeonelaugh overthe phoneYou explainrefractionto acustomerSomeonetells youMerryChristmasYoureschedulesomeone'sappointmentJarvisgoesliveProcessedanaddresschangeDidn'tmiss acall foryour shiftCompletedan asanataskUpdatesomeone'spaymentmethodDe-escalatedacustomerSomeonetells youhappyHanukkahPetchewsa cableYou walkedsomeonethrough apower-cycleon the phoneYou senda ticketto Tier 2Complete adocumentationtaskYouprocess arouterreturnABBsignupover thephoneLG signupover thephoneCheckedthe spamfolderMade a calland let themknow theywere on arecorded line.Youprocess acancellationYou removedsomeone fromthe overduepaymentssheetEncounteredan unusualsituationSomeonetells youHappyNew YearMadesomeonelaugh overthe phoneYou explainrefractionto acustomerSomeonetells youMerryChristmasYoureschedulesomeone'sappointmentJarvisgoesliveProcessedanaddresschangeDidn'tmiss acall foryour shiftCompletedan asanataskUpdatesomeone'spaymentmethodDe-escalatedacustomerSomeonetells youhappyHanukkahPetchewsa cable

Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You walked someone through a power-cycle on the phone
  2. You send a ticket to Tier 2
  3. Complete a documentation task
  4. You process a router return
  5. ABB signup over the phone
  6. LG signup over the phone
  7. Checked the spam folder
  8. Made a call and let them know they were on a recorded line.
  9. You process a cancellation
  10. You removed someone from the overdue payments sheet
  11. Encountered an unusual situation
  12. Someone tells you Happy New Year
  13. Made someone laugh over the phone
  14. You explain refraction to a customer
  15. Someone tells you Merry Christmas
  16. You reschedule someone's appointment
  17. Jarvis goes live
  18. Processed an address change
  19. Didn't miss a call for your shift
  20. Completed an asana task
  21. Update someone's payment method
  22. De-escalated a customer
  23. Someone tells you happy Hanukkah
  24. Pet chews a cable