Someonetells youhappyHanukkahSomeonetells youMerryChristmasYou walkedsomeonethrough apower-cycleon the phoneProcessedanaddresschangeDidn'tmiss acall foryour shiftLG signupover thephoneDe-escalatedacustomerUpdatesomeone'spaymentmethodYou explainrefractionto acustomerMade a calland let themknow theywere on arecorded line.Someonetells youHappyNew YearABBsignupover thephoneJarvisgoesliveMadesomeonelaugh overthe phoneYou senda ticketto Tier 2Petchewsa cableComplete adocumentationtaskCompletedan asanataskCheckedthe spamfolderYouprocess acancellationYou removedsomeone fromthe overduepaymentssheetYouprocess arouterreturnYoureschedulesomeone'sappointmentEncounteredan unusualsituationSomeonetells youhappyHanukkahSomeonetells youMerryChristmasYou walkedsomeonethrough apower-cycleon the phoneProcessedanaddresschangeDidn'tmiss acall foryour shiftLG signupover thephoneDe-escalatedacustomerUpdatesomeone'spaymentmethodYou explainrefractionto acustomerMade a calland let themknow theywere on arecorded line.Someonetells youHappyNew YearABBsignupover thephoneJarvisgoesliveMadesomeonelaugh overthe phoneYou senda ticketto Tier 2Petchewsa cableComplete adocumentationtaskCompletedan asanataskCheckedthe spamfolderYouprocess acancellationYou removedsomeone fromthe overduepaymentssheetYouprocess arouterreturnYoureschedulesomeone'sappointmentEncounteredan unusualsituation

Customer service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone tells you happy Hanukkah
  2. Someone tells you Merry Christmas
  3. You walked someone through a power-cycle on the phone
  4. Processed an address change
  5. Didn't miss a call for your shift
  6. LG signup over the phone
  7. De-escalated a customer
  8. Update someone's payment method
  9. You explain refraction to a customer
  10. Made a call and let them know they were on a recorded line.
  11. Someone tells you Happy New Year
  12. ABB signup over the phone
  13. Jarvis goes live
  14. Made someone laugh over the phone
  15. You send a ticket to Tier 2
  16. Pet chews a cable
  17. Complete a documentation task
  18. Completed an asana task
  19. Checked the spam folder
  20. You process a cancellation
  21. You removed someone from the overdue payments sheet
  22. You process a router return
  23. You reschedule someone's appointment
  24. Encountered an unusual situation