(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Agent says "plan active"
Provider is in network
Plan does not have a deductible
Plan terminated
Agent could not provide PA TAT
ST is required
Agent cannot locate patient with ID number
Provider is OON
Self Funded
B&B is required
Task completed on first attempt
Agent says "I don't know"
Patient has OI
Plan name and group name are the same
Task needed a TN
Fully Insured
Agent says "please hold"
PCP referral is required
Agent says "let me check"
ST is not required
JCODE is covered with 20% coinsurance
Transferred to dedicated team
PB needed in Cost Share for Jcode
Patient does not have OI
SP is CVS Caremark Specialty
Policy Type is an HMO
Call reference number is agents name and todays date