IncludeICD-10codes withdiagnosis,ConfoundingfactorsupdatedJobdescriptionshared withall providersInitialadjustercontactwithin 1business dayPOAaddressesmedicationmanagementCM AnalysisincludestreatmentplanassessmentSymptomprogressionmonitoringplandocumentedDocumentemployeraccommodationstatus,Propertemplateformatused (!bha)NetworkprovidersproperlydocumentedODGbenchmarksreferencedMonthly IWcontactdocumentedIW follow-up within2 days ofoffice visitICD-10 codeincludedwithdiagnosisShare jobdescriptionwith ALLproviders,Concisedescriptionof behavioralissue (1-2lines)TransitionaldutyoptionsexploredActivelisteningtechniquesdocumentedAlertaddressedwithin 24hoursHealthwiseresourcesprovided forbehavioralhealthInitialAssessmentcompletedwithin 5business daysPOAaddressespsychosocialbarriersTemplatescompletedper PMAstandardsImpact ofworry onrecoverydocumentedOngoing IWeducationdocumentedRTWnegotiationbased onODGguidelinesIW/Provider/Employercontact within 2business daysEmployercollaborationfor RTWdocumentedSpecialHandlingInstructionsfollowedConcentrationdifficultiesnotedComorbiditiesproperlydocumentedUse onlyapprovedabbreviations,TreatmentrequestsproperlyfacilitatedPsychosocialbarriers torecoveryidentifiedSpecificactions withexact datesdocumentedLASERtechniquesdocumentedwhenappropriateProviderfollow-upwithin 1 dayof office visitDocumentmedicationcompliance,Adjusterupdate within1 day ofappointmentfindingsLASERtechniqueused withresistant IWFunctionalimprovementdocumentedMotivationalinterviewingtechniquedocumentedHealthwiseeducationdocumentedIncludeCPT codesforprocedures,BehavioralHealth AlertproperlydocumentedPT/OTupdatesevery 14daysIncludeICD-10codes withdiagnosis,ConfoundingfactorsupdatedJobdescriptionshared withall providersInitialadjustercontactwithin 1business dayPOAaddressesmedicationmanagementCM AnalysisincludestreatmentplanassessmentSymptomprogressionmonitoringplandocumentedDocumentemployeraccommodationstatus,Propertemplateformatused (!bha)NetworkprovidersproperlydocumentedODGbenchmarksreferencedMonthly IWcontactdocumentedIW follow-up within2 days ofoffice visitICD-10 codeincludedwithdiagnosisShare jobdescriptionwith ALLproviders,Concisedescriptionof behavioralissue (1-2lines)TransitionaldutyoptionsexploredActivelisteningtechniquesdocumentedAlertaddressedwithin 24hoursHealthwiseresourcesprovided forbehavioralhealthInitialAssessmentcompletedwithin 5business daysPOAaddressespsychosocialbarriersTemplatescompletedper PMAstandardsImpact ofworry onrecoverydocumentedOngoing IWeducationdocumentedRTWnegotiationbased onODGguidelinesIW/Provider/Employercontact within 2business daysEmployercollaborationfor RTWdocumentedSpecialHandlingInstructionsfollowedConcentrationdifficultiesnotedComorbiditiesproperlydocumentedUse onlyapprovedabbreviations,TreatmentrequestsproperlyfacilitatedPsychosocialbarriers torecoveryidentifiedSpecificactions withexact datesdocumentedLASERtechniquesdocumentedwhenappropriateProviderfollow-upwithin 1 dayof office visitDocumentmedicationcompliance,Adjusterupdate within1 day ofappointmentfindingsLASERtechniqueused withresistant IWFunctionalimprovementdocumentedMotivationalinterviewingtechniquedocumentedHealthwiseeducationdocumentedIncludeCPT codesforprocedures,BehavioralHealth AlertproperlydocumentedPT/OTupdatesevery 14days

QA / BHA / BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Include ICD-10 codes with diagnosis,
  2. Confounding factors updated
  3. Job description shared with all providers
  4. Initial adjuster contact within 1 business day
  5. POA addresses medication management
  6. CM Analysis includes treatment plan assessment
  7. Symptom progression monitoring plan documented
  8. Document employer accommodation status,
  9. Proper template format used (!bha)
  10. Network providers properly documented
  11. ODG benchmarks referenced
  12. Monthly IW contact documented
  13. IW follow-up within 2 days of office visit
  14. ICD-10 code included with diagnosis
  15. Share job description with ALL providers,
  16. Concise description of behavioral issue (1-2 lines)
  17. Transitional duty options explored
  18. Active listening techniques documented
  19. Alert addressed within 24 hours
  20. Healthwise resources provided for behavioral health
  21. Initial Assessment completed within 5 business days
  22. POA addresses psychosocial barriers
  23. Templates completed per PMA standards
  24. Impact of worry on recovery documented
  25. Ongoing IW education documented
  26. RTW negotiation based on ODG guidelines
  27. IW/Provider/Employer contact within 2 business days
  28. Employer collaboration for RTW documented
  29. Special Handling Instructions followed
  30. Concentration difficulties noted
  31. Comorbidities properly documented
  32. Use only approved abbreviations,
  33. Treatment requests properly facilitated
  34. Psychosocial barriers to recovery identified
  35. Specific actions with exact dates documented
  36. LASER techniques documented when appropriate
  37. Provider follow-up within 1 day of office visit
  38. Document medication compliance,
  39. Adjuster update within 1 day of appointment findings
  40. LASER technique used with resistant IW
  41. Functional improvement documented
  42. Motivational interviewing technique documented
  43. Healthwise education documented
  44. Include CPT codes for procedures,
  45. Behavioral Health Alert properly documented
  46. PT/OT updates every 14 days