How to ObtainPAdepartment is"UtilizationManagement"Groupname ismore thanone wordPatientneeds toupdatetheir COBPA notrequiredfor admincodeAgent say's"based onmedicalnecessity"Agentdirects toPAdepartmentfor STPlantype isHMOGroupname hasto beheadsetPArequiredfor JcodePA on fileisapprovedPA TATis 3-5DaysPlantype isPPOSP isAccredoPBrequired forbundledbenefitsST isrequiredFullyFundedPCPreferral isnotrequiredGE callscenarioDeductibleis includedin theOOPPA notrequiredfor JcodeProvideris INNB&B isavailablePlannameincludes anumberNo PAon filePlanterminatedCallreferencenumber isname andtoday's dateSP isOptumRxProvider hasboth NPI andTax IDavailable inplatformAgent cannotprovideaccumulationsProviderdoes nothave Tax IDavailable inplatformPlan renewsin any monthother thanJanuaryNoOIProvideris OONPlaneffectivedate is in2025Agent givesany goodexperiencefeedbackAgent doesnot haveHow toObtain faxnumberCommercialPlanB&B isnotavailableAgent asksto take theirsurvey afterthe callHow to ObtainPAdepartment is"UtilizationManagement"Groupname ismore thanone wordPatientneeds toupdatetheir COBPA notrequiredfor admincodeAgent say's"based onmedicalnecessity"Agentdirects toPAdepartmentfor STPlantype isHMOGroupname hasto beheadsetPArequiredfor JcodePA on fileisapprovedPA TATis 3-5DaysPlantype isPPOSP isAccredoPBrequired forbundledbenefitsST isrequiredFullyFundedPCPreferral isnotrequiredGE callscenarioDeductibleis includedin theOOPPA notrequiredfor JcodeProvideris INNB&B isavailablePlannameincludes anumberNo PAon filePlanterminatedCallreferencenumber isname andtoday's dateSP isOptumRxProvider hasboth NPI andTax IDavailable inplatformAgent cannotprovideaccumulationsProviderdoes nothave Tax IDavailable inplatformPlan renewsin any monthother thanJanuaryNoOIProvideris OONPlaneffectivedate is in2025Agent givesany goodexperiencefeedbackAgent doesnot haveHow toObtain faxnumberCommercialPlanB&B isnotavailableAgent asksto take theirsurvey afterthe call

LIVE CALL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How to Obtain PA department is "Utilization Management"
  2. Group name is more than one word
  3. Patient needs to update their COB
  4. PA not required for admin code
  5. Agent say's "based on medical necessity"
  6. Agent directs to PA department for ST
  7. Plan type is HMO
  8. Group name has to be headset
  9. PA required for Jcode
  10. PA on file is approved
  11. PA TAT is 3-5 Days
  12. Plan type is PPO
  13. SP is Accredo
  14. PB required for bundled benefits
  15. ST is required
  16. Fully Funded
  17. PCP referral is not required
  18. GE call scenario
  19. Deductible is included in the OOP
  20. PA not required for Jcode
  21. Provider is INN
  22. B&B is available
  23. Plan name includes a number
  24. No PA on file
  25. Plan terminated
  26. Call reference number is name and today's date
  27. SP is OptumRx
  28. Provider has both NPI and Tax ID available in platform
  29. Agent cannot provide accumulations
  30. Provider does not have Tax ID available in platform
  31. Plan renews in any month other than January
  32. No OI
  33. Provider is OON
  34. Plan effective date is in 2025
  35. Agent gives any good experience feedback
  36. Agent does not have How to Obtain fax number
  37. Commercial Plan
  38. B&B is not available
  39. Agent asks to take their survey after the call