Plan renewsin any monthother thanJanuaryHow to ObtainPAdepartment is"UtilizationManagement"Callreferencenumber isname andtoday's dateAgentdirects toPAdepartmentfor STProvider hasboth NPI andTax IDavailable inplatformAgent cannotprovideaccumulationsProviderdoes nothave Tax IDavailable inplatformGroupname ismore thanone wordPA on fileisapprovedB&B isnotavailablePlannameincludes anumberAgent say's"based onmedicalnecessity"B&B isavailableGroupname hasto beheadsetAgent givesany goodexperiencefeedbackNo PAon fileST isrequiredCommercialPlanPlantype isPPOPlantype isHMOPA notrequiredfor admincodeProvideris INNProvideris OONGE callscenarioAgent asksto take theirsurvey afterthe callDeductibleis includedin theOOPFullyFundedPBrequired forbundledbenefitsSP isAccredoPArequiredfor JcodeSP isOptumRxPlanterminatedPlaneffectivedate is in2025PA TATis 3-5DaysPA notrequiredfor JcodePatientneeds toupdatetheir COBNoOIAgent doesnot haveHow toObtain faxnumberPCPreferral isnotrequiredPlan renewsin any monthother thanJanuaryHow to ObtainPAdepartment is"UtilizationManagement"Callreferencenumber isname andtoday's dateAgentdirects toPAdepartmentfor STProvider hasboth NPI andTax IDavailable inplatformAgent cannotprovideaccumulationsProviderdoes nothave Tax IDavailable inplatformGroupname ismore thanone wordPA on fileisapprovedB&B isnotavailablePlannameincludes anumberAgent say's"based onmedicalnecessity"B&B isavailableGroupname hasto beheadsetAgent givesany goodexperiencefeedbackNo PAon fileST isrequiredCommercialPlanPlantype isPPOPlantype isHMOPA notrequiredfor admincodeProvideris INNProvideris OONGE callscenarioAgent asksto take theirsurvey afterthe callDeductibleis includedin theOOPFullyFundedPBrequired forbundledbenefitsSP isAccredoPArequiredfor JcodeSP isOptumRxPlanterminatedPlaneffectivedate is in2025PA TATis 3-5DaysPA notrequiredfor JcodePatientneeds toupdatetheir COBNoOIAgent doesnot haveHow toObtain faxnumberPCPreferral isnotrequired

LIVE CALL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Plan renews in any month other than January
  2. How to Obtain PA department is "Utilization Management"
  3. Call reference number is name and today's date
  4. Agent directs to PA department for ST
  5. Provider has both NPI and Tax ID available in platform
  6. Agent cannot provide accumulations
  7. Provider does not have Tax ID available in platform
  8. Group name is more than one word
  9. PA on file is approved
  10. B&B is not available
  11. Plan name includes a number
  12. Agent say's "based on medical necessity"
  13. B&B is available
  14. Group name has to be headset
  15. Agent gives any good experience feedback
  16. No PA on file
  17. ST is required
  18. Commercial Plan
  19. Plan type is PPO
  20. Plan type is HMO
  21. PA not required for admin code
  22. Provider is INN
  23. Provider is OON
  24. GE call scenario
  25. Agent asks to take their survey after the call
  26. Deductible is included in the OOP
  27. Fully Funded
  28. PB required for bundled benefits
  29. SP is Accredo
  30. PA required for Jcode
  31. SP is OptumRx
  32. Plan terminated
  33. Plan effective date is in 2025
  34. PA TAT is 3-5 Days
  35. PA not required for Jcode
  36. Patient needs to update their COB
  37. No OI
  38. Agent does not have How to Obtain fax number
  39. PCP referral is not required