Patientneeds toupdatetheir COBPA notrequiredfor JcodeAgent doesnot haveHow toObtain faxnumberPlan renewsin any monthother thanJanuaryHow to ObtainPAdepartment is"UtilizationManagement"Planeffectivedate is in2025Provideris OONSP isOptumRxPlanterminatedProvideris INNAgent cannotprovideaccumulationsST isrequiredGroupname hasto beheadsetPlantype isHMOPlantype isPPOSP isAccredoDeductibleis includedin theOOPPBrequired forbundledbenefitsAgentdirects toPAdepartmentfor STGE callscenarioPArequiredfor JcodeAgent say's"based onmedicalnecessity"PA on fileisapprovedPlannameincludes anumberProvider hasboth NPI andTax IDavailable inplatformGroupname ismore thanone wordB&B isnotavailableNo PAon filePCPreferral isnotrequiredPA notrequiredfor admincodeProviderdoes nothave Tax IDavailable inplatformFullyFundedAgent givesany goodexperiencefeedbackAgent asksto take theirsurvey afterthe callCallreferencenumber isname andtoday's dateNoOICommercialPlanB&B isavailablePA TATis 3-5DaysPatientneeds toupdatetheir COBPA notrequiredfor JcodeAgent doesnot haveHow toObtain faxnumberPlan renewsin any monthother thanJanuaryHow to ObtainPAdepartment is"UtilizationManagement"Planeffectivedate is in2025Provideris OONSP isOptumRxPlanterminatedProvideris INNAgent cannotprovideaccumulationsST isrequiredGroupname hasto beheadsetPlantype isHMOPlantype isPPOSP isAccredoDeductibleis includedin theOOPPBrequired forbundledbenefitsAgentdirects toPAdepartmentfor STGE callscenarioPArequiredfor JcodeAgent say's"based onmedicalnecessity"PA on fileisapprovedPlannameincludes anumberProvider hasboth NPI andTax IDavailable inplatformGroupname ismore thanone wordB&B isnotavailableNo PAon filePCPreferral isnotrequiredPA notrequiredfor admincodeProviderdoes nothave Tax IDavailable inplatformFullyFundedAgent givesany goodexperiencefeedbackAgent asksto take theirsurvey afterthe callCallreferencenumber isname andtoday's dateNoOICommercialPlanB&B isavailablePA TATis 3-5Days

LIVE CALL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient needs to update their COB
  2. PA not required for Jcode
  3. Agent does not have How to Obtain fax number
  4. Plan renews in any month other than January
  5. How to Obtain PA department is "Utilization Management"
  6. Plan effective date is in 2025
  7. Provider is OON
  8. SP is OptumRx
  9. Plan terminated
  10. Provider is INN
  11. Agent cannot provide accumulations
  12. ST is required
  13. Group name has to be headset
  14. Plan type is HMO
  15. Plan type is PPO
  16. SP is Accredo
  17. Deductible is included in the OOP
  18. PB required for bundled benefits
  19. Agent directs to PA department for ST
  20. GE call scenario
  21. PA required for Jcode
  22. Agent say's "based on medical necessity"
  23. PA on file is approved
  24. Plan name includes a number
  25. Provider has both NPI and Tax ID available in platform
  26. Group name is more than one word
  27. B&B is not available
  28. No PA on file
  29. PCP referral is not required
  30. PA not required for admin code
  31. Provider does not have Tax ID available in platform
  32. Fully Funded
  33. Agent gives any good experience feedback
  34. Agent asks to take their survey after the call
  35. Call reference number is name and today's date
  36. No OI
  37. Commercial Plan
  38. B&B is available
  39. PA TAT is 3-5 Days