I createda newcaseNYRecallI told anEQL that Iappreciatethemthis callwastransferredto meRefrigeratorCADishwasherI spoke toa tech ormessageda techI used aU&C manualto help thecallerI went aboveand beyondto help thisconsumerProvidedFoodLossIcompleteda proratetemplateI transferredto Resourcetream toprocess apart orderMicrowaveI helpedconsumerdecide on aproductpurchase orexchangeI resolvedcase andclosed it whileconsume wason the phoneMonogramI sent atext to thisconsumerI usedStericycle toverify if recallwork had beencompleteI set upservicecallStericyclecalled meFLCaller and IdiscussedtheweatherI createda newcaseNYRecallI told anEQL that Iappreciatethemthis callwastransferredto meRefrigeratorCADishwasherI spoke toa tech ormessageda techI used aU&C manualto help thecallerI went aboveand beyondto help thisconsumerProvidedFoodLossIcompleteda proratetemplateI transferredto Resourcetream toprocess apart orderMicrowaveI helpedconsumerdecide on aproductpurchase orexchangeI resolvedcase andclosed it whileconsume wason the phoneMonogramI sent atext to thisconsumerI usedStericycle toverify if recallwork had beencompleteI set upservicecallStericyclecalled meFLCaller and Idiscussedtheweather

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I created a new case
  2. NY
  3. Recall
  4. I told an EQL that I appreciate them
  5. this call was transferred to me
  6. Refrigerator
  7. CA
  8. Dishwasher
  9. I spoke to a tech or messaged a tech
  10. I used a U&C manual to help the caller
  11. I went above and beyond to help this consumer
  12. Provided Food Loss
  13. I completed a prorate template
  14. I transferred to Resource tream to process a part order
  15. Microwave
  16. I helped consumer decide on a product purchase or exchange
  17. I resolved case and closed it while consume was on the phone
  18. Monogram
  19. I sent a text to this consumer
  20. I used Stericycle to verify if recall work had been complete
  21. I set up service call
  22. Stericycle called me
  23. FL
  24. Caller and I discussed the weather