I helpedconsumerdecide on aproductpurchase orexchangeFLStericyclecalled meRefrigeratorI resolvedcase andclosed it whileconsume wason the phonethis callwastransferredto meI went aboveand beyondto help thisconsumerI used aU&C manualto help thecallerDishwasherIcompleteda proratetemplateNYI told anEQL that IappreciatethemI set upservicecallCAProvidedFoodLossI spoke toa tech ormessageda techI createda newcaseMonogramI transferredto Resourcetream toprocess apart orderI sent atext to thisconsumerMicrowaveRecallI usedStericycle toverify if recallwork had beencompleteCaller and IdiscussedtheweatherI helpedconsumerdecide on aproductpurchase orexchangeFLStericyclecalled meRefrigeratorI resolvedcase andclosed it whileconsume wason the phonethis callwastransferredto meI went aboveand beyondto help thisconsumerI used aU&C manualto help thecallerDishwasherIcompleteda proratetemplateNYI told anEQL that IappreciatethemI set upservicecallCAProvidedFoodLossI spoke toa tech ormessageda techI createda newcaseMonogramI transferredto Resourcetream toprocess apart orderI sent atext to thisconsumerMicrowaveRecallI usedStericycle toverify if recallwork had beencompleteCaller and Idiscussedtheweather

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I helped consumer decide on a product purchase or exchange
  2. FL
  3. Stericycle called me
  4. Refrigerator
  5. I resolved case and closed it while consume was on the phone
  6. this call was transferred to me
  7. I went above and beyond to help this consumer
  8. I used a U&C manual to help the caller
  9. Dishwasher
  10. I completed a prorate template
  11. NY
  12. I told an EQL that I appreciate them
  13. I set up service call
  14. CA
  15. Provided Food Loss
  16. I spoke to a tech or messaged a tech
  17. I created a new case
  18. Monogram
  19. I transferred to Resource tream to process a part order
  20. I sent a text to this consumer
  21. Microwave
  22. Recall
  23. I used Stericycle to verify if recall work had been complete
  24. Caller and I discussed the weather