RefrigeratorI helpedconsumerdecide on aproductpurchase orexchangeMonogramIcompleteda proratetemplateI spoke toa tech ormessageda techProvidedFoodLossDishwasherRecallCAI went aboveand beyondto help thisconsumerStericyclecalled meI used aU&C manualto help thecallerI usedStericycle toverify if recallwork had beencompleteI sent atext to thisconsumerFLNYthis callwastransferredto meI set upservicecallCaller and IdiscussedtheweatherI createda newcaseI resolvedcase andclosed it whileconsume wason the phoneI transferredto Resourcetream toprocess apart orderI told anEQL that IappreciatethemMicrowaveRefrigeratorI helpedconsumerdecide on aproductpurchase orexchangeMonogramIcompleteda proratetemplateI spoke toa tech ormessageda techProvidedFoodLossDishwasherRecallCAI went aboveand beyondto help thisconsumerStericyclecalled meI used aU&C manualto help thecallerI usedStericycle toverify if recallwork had beencompleteI sent atext to thisconsumerFLNYthis callwastransferredto meI set upservicecallCaller and IdiscussedtheweatherI createda newcaseI resolvedcase andclosed it whileconsume wason the phoneI transferredto Resourcetream toprocess apart orderI told anEQL that IappreciatethemMicrowave

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refrigerator
  2. I helped consumer decide on a product purchase or exchange
  3. Monogram
  4. I completed a prorate template
  5. I spoke to a tech or messaged a tech
  6. Provided Food Loss
  7. Dishwasher
  8. Recall
  9. CA
  10. I went above and beyond to help this consumer
  11. Stericycle called me
  12. I used a U&C manual to help the caller
  13. I used Stericycle to verify if recall work had been complete
  14. I sent a text to this consumer
  15. FL
  16. NY
  17. this call was transferred to me
  18. I set up service call
  19. Caller and I discussed the weather
  20. I created a new case
  21. I resolved case and closed it while consume was on the phone
  22. I transferred to Resource tream to process a part order
  23. I told an EQL that I appreciate them
  24. Microwave