I went aboveand beyondto help thisconsumerthis callwastransferredto meProvidedFoodLossMicrowaveCaller and IdiscussedtheweatherMonogramFLI used aU&C manualto help thecallerI createda newcaseDishwasherStericyclecalled meRefrigeratorRecallCANYI resolvedcase andclosed it whileconsume wason the phoneI helpedconsumerdecide on aproductpurchase orexchangeI told anEQL that IappreciatethemIcompleteda proratetemplateI usedStericycle toverify if recallwork had beencompleteI spoke toa tech ormessageda techI set upservicecallI transferredto Resourcetream toprocess apart orderI sent atext to thisconsumerI went aboveand beyondto help thisconsumerthis callwastransferredto meProvidedFoodLossMicrowaveCaller and IdiscussedtheweatherMonogramFLI used aU&C manualto help thecallerI createda newcaseDishwasherStericyclecalled meRefrigeratorRecallCANYI resolvedcase andclosed it whileconsume wason the phoneI helpedconsumerdecide on aproductpurchase orexchangeI told anEQL that IappreciatethemIcompleteda proratetemplateI usedStericycle toverify if recallwork had beencompleteI spoke toa tech ormessageda techI set upservicecallI transferredto Resourcetream toprocess apart orderI sent atext to thisconsumer

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I went above and beyond to help this consumer
  2. this call was transferred to me
  3. Provided Food Loss
  4. Microwave
  5. Caller and I discussed the weather
  6. Monogram
  7. FL
  8. I used a U&C manual to help the caller
  9. I created a new case
  10. Dishwasher
  11. Stericycle called me
  12. Refrigerator
  13. Recall
  14. CA
  15. NY
  16. I resolved case and closed it while consume was on the phone
  17. I helped consumer decide on a product purchase or exchange
  18. I told an EQL that I appreciate them
  19. I completed a prorate template
  20. I used Stericycle to verify if recall work had been complete
  21. I spoke to a tech or messaged a tech
  22. I set up service call
  23. I transferred to Resource tream to process a part order
  24. I sent a text to this consumer