NYProvidedFoodLossI set upservicecallStericyclecalled meI told anEQL that IappreciatethemI usedStericycle toverify if recallwork had beencompleteRefrigeratorCAI spoke toa tech ormessageda techDishwasherI resolvedcase andclosed it whileconsume wason the phoneI createda newcaseRecallMonogramCaller and IdiscussedtheweatherI used aU&C manualto help thecallerIcompleteda proratetemplateI went aboveand beyondto help thisconsumerthis callwastransferredto meI helpedconsumerdecide on aproductpurchase orexchangeI transferredto Resourcetream toprocess apart orderI sent atext to thisconsumerMicrowaveFLNYProvidedFoodLossI set upservicecallStericyclecalled meI told anEQL that IappreciatethemI usedStericycle toverify if recallwork had beencompleteRefrigeratorCAI spoke toa tech ormessageda techDishwasherI resolvedcase andclosed it whileconsume wason the phoneI createda newcaseRecallMonogramCaller and IdiscussedtheweatherI used aU&C manualto help thecallerIcompleteda proratetemplateI went aboveand beyondto help thisconsumerthis callwastransferredto meI helpedconsumerdecide on aproductpurchase orexchangeI transferredto Resourcetream toprocess apart orderI sent atext to thisconsumerMicrowaveFL

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NY
  2. Provided Food Loss
  3. I set up service call
  4. Stericycle called me
  5. I told an EQL that I appreciate them
  6. I used Stericycle to verify if recall work had been complete
  7. Refrigerator
  8. CA
  9. I spoke to a tech or messaged a tech
  10. Dishwasher
  11. I resolved case and closed it while consume was on the phone
  12. I created a new case
  13. Recall
  14. Monogram
  15. Caller and I discussed the weather
  16. I used a U&C manual to help the caller
  17. I completed a prorate template
  18. I went above and beyond to help this consumer
  19. this call was transferred to me
  20. I helped consumer decide on a product purchase or exchange
  21. I transferred to Resource tream to process a part order
  22. I sent a text to this consumer
  23. Microwave
  24. FL