I helpedconsumerdecide on aproductpurchase orexchangeI createda newcaseProvidedFoodLossI spoke toa tech ormessageda techNYI usedStericycle toverify if recallwork had beencompleteI went aboveand beyondto help thisconsumerthis callwastransferredto meI resolvedcase andclosed it whileconsume wason the phoneMicrowaveRecallI told anEQL that IappreciatethemI used aU&C manualto help thecallerStericyclecalled meCACaller and IdiscussedtheweatherFLIcompleteda proratetemplateI transferredto Resourcetream toprocess apart orderMonogramI set upservicecallI sent atext to thisconsumerDishwasherRefrigeratorI helpedconsumerdecide on aproductpurchase orexchangeI createda newcaseProvidedFoodLossI spoke toa tech ormessageda techNYI usedStericycle toverify if recallwork had beencompleteI went aboveand beyondto help thisconsumerthis callwastransferredto meI resolvedcase andclosed it whileconsume wason the phoneMicrowaveRecallI told anEQL that IappreciatethemI used aU&C manualto help thecallerStericyclecalled meCACaller and IdiscussedtheweatherFLIcompleteda proratetemplateI transferredto Resourcetream toprocess apart orderMonogramI set upservicecallI sent atext to thisconsumerDishwasherRefrigerator

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I helped consumer decide on a product purchase or exchange
  2. I created a new case
  3. Provided Food Loss
  4. I spoke to a tech or messaged a tech
  5. NY
  6. I used Stericycle to verify if recall work had been complete
  7. I went above and beyond to help this consumer
  8. this call was transferred to me
  9. I resolved case and closed it while consume was on the phone
  10. Microwave
  11. Recall
  12. I told an EQL that I appreciate them
  13. I used a U&C manual to help the caller
  14. Stericycle called me
  15. CA
  16. Caller and I discussed the weather
  17. FL
  18. I completed a prorate template
  19. I transferred to Resource tream to process a part order
  20. Monogram
  21. I set up service call
  22. I sent a text to this consumer
  23. Dishwasher
  24. Refrigerator