RefrigeratorI usedStericycle toverify if recallwork had beencompleteCAI used aU&C manualto help thecallerI createda newcaseRecallStericyclecalled meIcompleteda proratetemplateI sent atext to thisconsumerI transferredto Resourcetream toprocess apart orderI resolvedcase andclosed it whileconsume wason the phoneI went aboveand beyondto help thisconsumerI told anEQL that IappreciatethemNYDishwasherProvidedFoodLossMicrowaveI spoke toa tech ormessageda techCaller and Idiscussedtheweatherthis callwastransferredto meMonogramI helpedconsumerdecide on aproductpurchase orexchangeFLI set upservicecallRefrigeratorI usedStericycle toverify if recallwork had beencompleteCAI used aU&C manualto help thecallerI createda newcaseRecallStericyclecalled meIcompleteda proratetemplateI sent atext to thisconsumerI transferredto Resourcetream toprocess apart orderI resolvedcase andclosed it whileconsume wason the phoneI went aboveand beyondto help thisconsumerI told anEQL that IappreciatethemNYDishwasherProvidedFoodLossMicrowaveI spoke toa tech ormessageda techCaller and Idiscussedtheweatherthis callwastransferredto meMonogramI helpedconsumerdecide on aproductpurchase orexchangeFLI set upservicecall

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refrigerator
  2. I used Stericycle to verify if recall work had been complete
  3. CA
  4. I used a U&C manual to help the caller
  5. I created a new case
  6. Recall
  7. Stericycle called me
  8. I completed a prorate template
  9. I sent a text to this consumer
  10. I transferred to Resource tream to process a part order
  11. I resolved case and closed it while consume was on the phone
  12. I went above and beyond to help this consumer
  13. I told an EQL that I appreciate them
  14. NY
  15. Dishwasher
  16. Provided Food Loss
  17. Microwave
  18. I spoke to a tech or messaged a tech
  19. Caller and I discussed the weather
  20. this call was transferred to me
  21. Monogram
  22. I helped consumer decide on a product purchase or exchange
  23. FL
  24. I set up service call