CACaller and IdiscussedtheweatherProvidedFoodLossMicrowaveI usedStericycle toverify if recallwork had beencompleteFLI spoke toa tech ormessageda techI used aU&C manualto help thecallerRecallI set upservicecallI resolvedcase andclosed it whileconsume wason the phoneI told anEQL that Iappreciatethemthis callwastransferredto meI createda newcaseRefrigeratorStericyclecalled meI went aboveand beyondto help thisconsumerIcompleteda proratetemplateMonogramNYDishwasherI sent atext to thisconsumerI helpedconsumerdecide on aproductpurchase orexchangeI transferredto Resourcetream toprocess apart orderCACaller and IdiscussedtheweatherProvidedFoodLossMicrowaveI usedStericycle toverify if recallwork had beencompleteFLI spoke toa tech ormessageda techI used aU&C manualto help thecallerRecallI set upservicecallI resolvedcase andclosed it whileconsume wason the phoneI told anEQL that Iappreciatethemthis callwastransferredto meI createda newcaseRefrigeratorStericyclecalled meI went aboveand beyondto help thisconsumerIcompleteda proratetemplateMonogramNYDishwasherI sent atext to thisconsumerI helpedconsumerdecide on aproductpurchase orexchangeI transferredto Resourcetream toprocess apart order

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CA
  2. Caller and I discussed the weather
  3. Provided Food Loss
  4. Microwave
  5. I used Stericycle to verify if recall work had been complete
  6. FL
  7. I spoke to a tech or messaged a tech
  8. I used a U&C manual to help the caller
  9. Recall
  10. I set up service call
  11. I resolved case and closed it while consume was on the phone
  12. I told an EQL that I appreciate them
  13. this call was transferred to me
  14. I created a new case
  15. Refrigerator
  16. Stericycle called me
  17. I went above and beyond to help this consumer
  18. I completed a prorate template
  19. Monogram
  20. NY
  21. Dishwasher
  22. I sent a text to this consumer
  23. I helped consumer decide on a product purchase or exchange
  24. I transferred to Resource tream to process a part order