MicrowaveFLI transferredto Resourcetream toprocess apart orderI went aboveand beyondto help thisconsumerStericyclecalled methis callwastransferredto meNYI set upservicecallCaller and IdiscussedtheweatherIcompleteda proratetemplateI spoke toa tech ormessageda techI used aU&C manualto help thecallerMonogramDishwasherI createda newcaseRefrigeratorI sent atext to thisconsumerI resolvedcase andclosed it whileconsume wason the phoneRecallProvidedFoodLossCAI helpedconsumerdecide on aproductpurchase orexchangeI told anEQL that IappreciatethemI usedStericycle toverify if recallwork had beencompleteMicrowaveFLI transferredto Resourcetream toprocess apart orderI went aboveand beyondto help thisconsumerStericyclecalled methis callwastransferredto meNYI set upservicecallCaller and IdiscussedtheweatherIcompleteda proratetemplateI spoke toa tech ormessageda techI used aU&C manualto help thecallerMonogramDishwasherI createda newcaseRefrigeratorI sent atext to thisconsumerI resolvedcase andclosed it whileconsume wason the phoneRecallProvidedFoodLossCAI helpedconsumerdecide on aproductpurchase orexchangeI told anEQL that IappreciatethemI usedStericycle toverify if recallwork had beencomplete

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Microwave
  2. FL
  3. I transferred to Resource tream to process a part order
  4. I went above and beyond to help this consumer
  5. Stericycle called me
  6. this call was transferred to me
  7. NY
  8. I set up service call
  9. Caller and I discussed the weather
  10. I completed a prorate template
  11. I spoke to a tech or messaged a tech
  12. I used a U&C manual to help the caller
  13. Monogram
  14. Dishwasher
  15. I created a new case
  16. Refrigerator
  17. I sent a text to this consumer
  18. I resolved case and closed it while consume was on the phone
  19. Recall
  20. Provided Food Loss
  21. CA
  22. I helped consumer decide on a product purchase or exchange
  23. I told an EQL that I appreciate them
  24. I used Stericycle to verify if recall work had been complete