I createda newcaseI resolvedcase andclosed it whileconsume wason the phoneI went aboveand beyondto help thisconsumerStericyclecalled meProvidedFoodLossDishwasherI used aU&C manualto help thecallerI spoke toa tech ormessageda techMonogramI usedStericycle toverify if recallwork had beencompletethis callwastransferredto meFLMicrowaveNYI sent atext to thisconsumerI told anEQL that IappreciatethemI transferredto Resourcetream toprocess apart orderI helpedconsumerdecide on aproductpurchase orexchangeRecallCAIcompleteda proratetemplateI set upservicecallCaller and IdiscussedtheweatherRefrigeratorI createda newcaseI resolvedcase andclosed it whileconsume wason the phoneI went aboveand beyondto help thisconsumerStericyclecalled meProvidedFoodLossDishwasherI used aU&C manualto help thecallerI spoke toa tech ormessageda techMonogramI usedStericycle toverify if recallwork had beencompletethis callwastransferredto meFLMicrowaveNYI sent atext to thisconsumerI told anEQL that IappreciatethemI transferredto Resourcetream toprocess apart orderI helpedconsumerdecide on aproductpurchase orexchangeRecallCAIcompleteda proratetemplateI set upservicecallCaller and IdiscussedtheweatherRefrigerator

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I created a new case
  2. I resolved case and closed it while consume was on the phone
  3. I went above and beyond to help this consumer
  4. Stericycle called me
  5. Provided Food Loss
  6. Dishwasher
  7. I used a U&C manual to help the caller
  8. I spoke to a tech or messaged a tech
  9. Monogram
  10. I used Stericycle to verify if recall work had been complete
  11. this call was transferred to me
  12. FL
  13. Microwave
  14. NY
  15. I sent a text to this consumer
  16. I told an EQL that I appreciate them
  17. I transferred to Resource tream to process a part order
  18. I helped consumer decide on a product purchase or exchange
  19. Recall
  20. CA
  21. I completed a prorate template
  22. I set up service call
  23. Caller and I discussed the weather
  24. Refrigerator