I helpedconsumerdecide on aproductpurchase orexchangeCAI spoke toa tech ormessageda techProvidedFoodLossI createda newcaseI set upservicecallthis callwastransferredto meIcompleteda proratetemplateStericyclecalled meI resolvedcase andclosed it whileconsume wason the phoneI used aU&C manualto help thecallerI sent atext to thisconsumerMicrowaveNYFLCaller and IdiscussedtheweatherI usedStericycle toverify if recallwork had beencompleteI told anEQL that IappreciatethemI transferredto Resourcetream toprocess apart orderMonogramDishwasherRefrigeratorI went aboveand beyondto help thisconsumerRecallI helpedconsumerdecide on aproductpurchase orexchangeCAI spoke toa tech ormessageda techProvidedFoodLossI createda newcaseI set upservicecallthis callwastransferredto meIcompleteda proratetemplateStericyclecalled meI resolvedcase andclosed it whileconsume wason the phoneI used aU&C manualto help thecallerI sent atext to thisconsumerMicrowaveNYFLCaller and IdiscussedtheweatherI usedStericycle toverify if recallwork had beencompleteI told anEQL that IappreciatethemI transferredto Resourcetream toprocess apart orderMonogramDishwasherRefrigeratorI went aboveand beyondto help thisconsumerRecall

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I helped consumer decide on a product purchase or exchange
  2. CA
  3. I spoke to a tech or messaged a tech
  4. Provided Food Loss
  5. I created a new case
  6. I set up service call
  7. this call was transferred to me
  8. I completed a prorate template
  9. Stericycle called me
  10. I resolved case and closed it while consume was on the phone
  11. I used a U&C manual to help the caller
  12. I sent a text to this consumer
  13. Microwave
  14. NY
  15. FL
  16. Caller and I discussed the weather
  17. I used Stericycle to verify if recall work had been complete
  18. I told an EQL that I appreciate them
  19. I transferred to Resource tream to process a part order
  20. Monogram
  21. Dishwasher
  22. Refrigerator
  23. I went above and beyond to help this consumer
  24. Recall