I used aU&C manualto help thecallerStericyclecalled meI set upservicecallI usedStericycle toverify if recallwork had beencompletethis callwastransferredto meProvidedFoodLossI sent atext to thisconsumerCAI transferredto Resourcetream toprocess apart orderRefrigeratorCaller and IdiscussedtheweatherFLIcompleteda proratetemplateNYI helpedconsumerdecide on aproductpurchase orexchangeI spoke toa tech ormessageda techRecallDishwasherI told anEQL that IappreciatethemI createda newcaseI went aboveand beyondto help thisconsumerI resolvedcase andclosed it whileconsume wason the phoneMicrowaveMonogramI used aU&C manualto help thecallerStericyclecalled meI set upservicecallI usedStericycle toverify if recallwork had beencompletethis callwastransferredto meProvidedFoodLossI sent atext to thisconsumerCAI transferredto Resourcetream toprocess apart orderRefrigeratorCaller and IdiscussedtheweatherFLIcompleteda proratetemplateNYI helpedconsumerdecide on aproductpurchase orexchangeI spoke toa tech ormessageda techRecallDishwasherI told anEQL that IappreciatethemI createda newcaseI went aboveand beyondto help thisconsumerI resolvedcase andclosed it whileconsume wason the phoneMicrowaveMonogram

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I used a U&C manual to help the caller
  2. Stericycle called me
  3. I set up service call
  4. I used Stericycle to verify if recall work had been complete
  5. this call was transferred to me
  6. Provided Food Loss
  7. I sent a text to this consumer
  8. CA
  9. I transferred to Resource tream to process a part order
  10. Refrigerator
  11. Caller and I discussed the weather
  12. FL
  13. I completed a prorate template
  14. NY
  15. I helped consumer decide on a product purchase or exchange
  16. I spoke to a tech or messaged a tech
  17. Recall
  18. Dishwasher
  19. I told an EQL that I appreciate them
  20. I created a new case
  21. I went above and beyond to help this consumer
  22. I resolved case and closed it while consume was on the phone
  23. Microwave
  24. Monogram