I sent atext to thisconsumerFLDishwasherthis callwastransferredto meNYI told anEQL that IappreciatethemI went aboveand beyondto help thisconsumerMicrowaveI createda newcaseI resolvedcase andclosed it whileconsume wason the phoneI set upservicecallI spoke toa tech ormessageda techRecallCAStericyclecalled meI used aU&C manualto help thecallerCaller and IdiscussedtheweatherI helpedconsumerdecide on aproductpurchase orexchangeMonogramRefrigeratorIcompleteda proratetemplateI transferredto Resourcetream toprocess apart orderI usedStericycle toverify if recallwork had beencompleteProvidedFoodLossI sent atext to thisconsumerFLDishwasherthis callwastransferredto meNYI told anEQL that IappreciatethemI went aboveand beyondto help thisconsumerMicrowaveI createda newcaseI resolvedcase andclosed it whileconsume wason the phoneI set upservicecallI spoke toa tech ormessageda techRecallCAStericyclecalled meI used aU&C manualto help thecallerCaller and IdiscussedtheweatherI helpedconsumerdecide on aproductpurchase orexchangeMonogramRefrigeratorIcompleteda proratetemplateI transferredto Resourcetream toprocess apart orderI usedStericycle toverify if recallwork had beencompleteProvidedFoodLoss

PURPLE TEAM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I sent a text to this consumer
  2. FL
  3. Dishwasher
  4. this call was transferred to me
  5. NY
  6. I told an EQL that I appreciate them
  7. I went above and beyond to help this consumer
  8. Microwave
  9. I created a new case
  10. I resolved case and closed it while consume was on the phone
  11. I set up service call
  12. I spoke to a tech or messaged a tech
  13. Recall
  14. CA
  15. Stericycle called me
  16. I used a U&C manual to help the caller
  17. Caller and I discussed the weather
  18. I helped consumer decide on a product purchase or exchange
  19. Monogram
  20. Refrigerator
  21. I completed a prorate template
  22. I transferred to Resource tream to process a part order
  23. I used Stericycle to verify if recall work had been complete
  24. Provided Food Loss