A caller saysthey haventheard fromtheir attorneyYou take 5Kruger andHodgescalls.You helpeda teammatewith aquestionYou take 5Shulmanand Hillcalls.You spoke withan insuranceadjuster/medicalproviderYou orsomeoneyou know iswearing redor greenYou receivedacomplimentfrom acoworkerA caller isrequestingan update ontheir caseYou assistwith adifficultcallerAcoworkermakesyou laugh100%Qualityon a callYou gave acoworker acomplimentYou getgreatfeedbackfrom QAYoucompleteda formYouscheduledanappointmentCaller givesyou acompliment.You'vehandled20 callsYou spotsomethingChristmas-related.Youreceived/tooka SpanishtransferYou spokewith 5malecallersYou spokewith 3femalecallersWas ontime forworktodaySomeonebringssnacks orfoodYouempathizedon 3 callsA caller saysthey haventheard fromtheir attorneyYou take 5Kruger andHodgescalls.You helpeda teammatewith aquestionYou take 5Shulmanand Hillcalls.You spoke withan insuranceadjuster/medicalproviderYou orsomeoneyou know iswearing redor greenYou receivedacomplimentfrom acoworkerA caller isrequestingan update ontheir caseYou assistwith adifficultcallerAcoworkermakesyou laugh100%Qualityon a callYou gave acoworker acomplimentYou getgreatfeedbackfrom QAYoucompleteda formYouscheduledanappointmentCaller givesyou acompliment.You'vehandled20 callsYou spotsomethingChristmas-related.Youreceived/tooka SpanishtransferYou spokewith 5malecallersYou spokewith 3femalecallersWas ontime forworktodaySomeonebringssnacks orfoodYouempathizedon 3 calls

Legal Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A caller says they havent heard from their attorney
  2. You take 5 Kruger and Hodges calls.
  3. You helped a teammate with a question
  4. You take 5 Shulman and Hill calls.
  5. You spoke with an insurance adjuster/medical provider
  6. You or someone you know is wearing red or green
  7. You received a compliment from a coworker
  8. A caller is requesting an update on their case
  9. You assist with a difficult caller
  10. A coworker makes you laugh
  11. 100% Quality on a call
  12. You gave a coworker a compliment
  13. You get great feedback from QA
  14. You completed a form
  15. You scheduled an appointment
  16. Caller gives you a compliment.
  17. You've handled 20 calls
  18. You spot something Christmas-related.
  19. You received/took a Spanish transfer
  20. You spoke with 5 male callers
  21. You spoke with 3 female callers
  22. Was on time for work today
  23. Someone brings snacks or food
  24. You empathized on 3 calls