(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You've handled 20 calls
A caller is requesting an update on their case
You assist with a difficult caller
You get great feedback from QA
100% Quality on a call
Someone brings snacks or food
You received/took a Spanish transfer
You gave a coworker a compliment
You take 5 Shulman and Hill calls.
You helped a teammate with a question
You empathized on 3 calls
You spot something Christmas-related.
Was on time for work today
You spoke with 3 female callers
You take 5 Kruger and Hodges calls.
Caller gives you a compliment.
A caller says they havent heard from their attorney
You spoke with an insurance adjuster/medical provider