(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants a specialty plate until they hear the price
We have tickets out!!
No Show Drives
Customer walks by the ticket machine
Fit Thrower
"But I have been divorced for years"
Customer doesn't answer survey on time
Customer needs their driving record
CSR does your VIN check for you
"Oh, you need 2 pieces of mail?"
Vehicle failed inspection
Customer is on the phone at your desk
"Why do I need my marriage license?"
No Drive Log
Is your vehicle here? Outside?
"Who is the guy on the wall?"
"I'd rather come here than Franklin"
Printer Issues
Elderly with walker or wheelchair on a snow day.
"I always come to this branch"
I didn't bring my glasses
You have to tell your customer to sign their new name
Kiosk not printing reciepts
Doctor fills out Disability form incorrectly
BM/TL says to take your CVP paperwork to Lana
Customer Moves Camera Chair
"How do I get my birth certificate?"
Customer writes their birthday instead of today's date
Customer tries 3 times for a PLP
Customer bathroom "Out of Order"
"We were here on Monday, but..."
No physical on file
Refuses Kiosk
Do you have a Notary?
Can I speak to a manager?
Skills Test incident
Asking for headphones, paper, or language change after setting up test
Customer came to the BMV without their credential
Company file not set up
"They did it for me last time"
Has all Real ID docs on first try
"This is the fastest my number has ever been called"
"This is the best branch ever"
Has Terry knocked on the bathroom door?
Can I use the plate that is on it? (not in their name)
"You'll have to speak up, I left my hearing aids at home"
Customer prints more than one ticket
Phone out at the testing station
"You were closed; do I have to pay the late fee?"
Expired Docs
Kiosk not accepting cash
Someone smells like they are living their best life
