(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
Customer Moves Camera Chair
Has Terry knocked on the bathroom door?
Customer selects the red face on accident
Actual miles on the front, no miles on the back
Customer is on the phone at your desk
Customer brings up the weather
"I'd rather come here than Franklin"
"How do I get my birth certificate?"
No Drive Log
Has all Real ID docs on first try
Customer tries 3 times for a PLP
Is your vehicle here? Outside?
Have to use Pocket Talk
Customer doesn't answer survey on time
No Show Drives
"You were closed; do I have to pay the late fee?"
Can I use the plate that is on it? (not in their name)
BM/TL says to take your CVP paperwork to Lana
"But I have been divorced for years"
"They did it for me last time"
Elderly with walker or wheelchair on a snow day.
Customer brings in VIN
You have to tell your customer to sign their new name
Customer prints more than one ticket
Customer wants a specialty plate until they hear the price
"Why do I need my marriage license?"
"I always come to this branch"
No physical on file
Skills Test incident
"Who is the guy on the wall?"
Customer walks by the ticket machine
"Oh, you need 2 pieces of mail?"
Customer writes their birthday instead of today's date
"This is the fastest my number has ever been called"
Company file not set up
Can I speak to a manager?
CSR does your VIN check for you
"This is the best branch ever"
Someone smells like they are living their best life
Refuses Kiosk
"We were here on Monday, but..."
I didn't bring my glasses
"You'll have to speak up, I left my hearing aids at home"
Printer Issues
Fit Thrower
Customer Moves Chair
We have tickets out!!
Customer bathroom "Out of Order"
Doctor fills out Disability form incorrectly
Asking for headphones, paper, or language change after setting up test
