(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Kiosk not accepting cash
"They did it for me last time"
Phone out at the testing station
Printer Issues
Can I use the plate that is on it? (not in their name)
Is your vehicle here? Outside?
"I always come to this branch"
Elderly with walker or wheelchair on a snow day.
"But I have been divorced for years"
Customer walks by the ticket machine
"This is the best branch ever"
Doctor fills out Disability form incorrectly
Expired Docs
No Show Drives
Customer writes their birthday instead of today's date
No physical on file
Someone smells like they are living their best life
Customer came to the BMV without their credential
We have tickets out!!
Customer wants a specialty plate until they hear the price
"Who is the guy on the wall?"
Kiosk not printing reciepts
"Why do I need my marriage license?"
"How do I get my birth certificate?"
Refuses Kiosk
Actual miles on the front, no miles on the back
You have to tell your customer to sign their new name
Have to use Pocket Talk
Customer doesn't answer survey on time
"Oh, you need 2 pieces of mail?"
Customer needs their driving record
CSR does your VIN check for you
"We were here on Monday, but..."
"This is the fastest my number has ever been called"
No Drive Log
Company file not set up
Asking for headphones, paper, or language change after setting up test
Vehicle failed inspection
Can I speak to a manager?
Customer brings in VIN
I didn't bring my glasses
Customer bathroom "Out of Order"
Customer is on the phone at your desk
Fit Thrower
"You were closed; do I have to pay the late fee?"
BM/TL says to take your CVP paperwork to Lana
"You'll have to speak up, I left my hearing aids at home"