Youdisplayedempathyon 5 calls.You'vehandled25 callsfor the dayYou spottedsomethingChristmas-related.Youcompleteda formYoucalmed anirate callerYou receivedacomplimentfromcoworker.You gave acoworker acomplimentYoureceived aSpanishTransfer callYou spoke witha communitymanager, on calltechnician or aemployee from acompanyYou get agreatfeedbackfrom QAYou orsomeoneyou know iswearing asweaterAcoworkermade youlaughYou placedsomething inyour Cherrypal stockingstodayWas ontime forworktodayYou submitteda refundrequest in thededicatedsystemYou spokewith 5femalecallersYou spokewith 3malecallersYou took 5Herculescallstoday.A callerrequested anupdate on theirapplication(does not matterwhich account)100%Qualityon CallA callermentioned thatthey have notheard from thecommunityofficeYou took5 RHPcallsA callergave you acomplimentYou broughtyour ownlunch toworkYoudisplayedempathyon 5 calls.You'vehandled25 callsfor the dayYou spottedsomethingChristmas-related.Youcompleteda formYoucalmed anirate callerYou receivedacomplimentfromcoworker.You gave acoworker acomplimentYoureceived aSpanishTransfer callYou spoke witha communitymanager, on calltechnician or aemployee from acompanyYou get agreatfeedbackfrom QAYou orsomeoneyou know iswearing asweaterAcoworkermade youlaughYou placedsomething inyour Cherrypal stockingstodayWas ontime forworktodayYou submitteda refundrequest in thededicatedsystemYou spokewith 5femalecallersYou spokewith 3malecallersYou took 5Herculescallstoday.A callerrequested anupdate on theirapplication(does not matterwhich account)100%Qualityon CallA callermentioned thatthey have notheard from thecommunityofficeYou took5 RHPcallsA callergave you acomplimentYou broughtyour ownlunch towork

GA Core Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You displayed empathy on 5 calls.
  2. You've handled 25 calls for the day
  3. You spotted something Christmas-related.
  4. You completed a form
  5. You calmed an irate caller
  6. You received a compliment from coworker.
  7. You gave a coworker a compliment
  8. You received a Spanish Transfer call
  9. You spoke with a community manager, on call technician or a employee from a company
  10. You get a great feedback from QA
  11. You or someone you know is wearing a sweater
  12. A coworker made you laugh
  13. You placed something in your Cherry pal stockings today
  14. Was on time for work today
  15. You submitted a refund request in the dedicated system
  16. You spoke with 5 female callers
  17. You spoke with 3 male callers
  18. You took 5 Hercules calls today.
  19. A caller requested an update on their application (does not matter which account)
  20. 100% Quality on Call
  21. A caller mentioned that they have not heard from the community office
  22. You took 5 RHP calls
  23. A caller gave you a compliment
  24. You brought your own lunch to work