You submitteda refundrequest in thededicatedsystem100%Qualityon CallYoucalmed anirate callerYou spokewith 3malecallersA callergave you acomplimentYou receivedacomplimentfromcoworker.Was ontime forworktodayYou took5 RHPcallsA callermentioned thatthey have notheard from thecommunityofficeYou'vehandled25 callsfor the dayYoureceived aSpanishTransfer callYou spoke witha communitymanager, on calltechnician or aemployee from acompanyA callerrequested anupdate on theirapplication(does not matterwhich account)You broughtyour ownlunch toworkYou spottedsomethingChristmas-related.You took 5Herculescallstoday.You gave acoworker acomplimentYoudisplayedempathyon 5 calls.You placedsomething inyour Cherrypal stockingstodayYou spokewith 5femalecallersAcoworkermade youlaughYou orsomeoneyou know iswearing asweaterYoucompleteda formYou get agreatfeedbackfrom QAYou submitteda refundrequest in thededicatedsystem100%Qualityon CallYoucalmed anirate callerYou spokewith 3malecallersA callergave you acomplimentYou receivedacomplimentfromcoworker.Was ontime forworktodayYou took5 RHPcallsA callermentioned thatthey have notheard from thecommunityofficeYou'vehandled25 callsfor the dayYoureceived aSpanishTransfer callYou spoke witha communitymanager, on calltechnician or aemployee from acompanyA callerrequested anupdate on theirapplication(does not matterwhich account)You broughtyour ownlunch toworkYou spottedsomethingChristmas-related.You took 5Herculescallstoday.You gave acoworker acomplimentYoudisplayedempathyon 5 calls.You placedsomething inyour Cherrypal stockingstodayYou spokewith 5femalecallersAcoworkermade youlaughYou orsomeoneyou know iswearing asweaterYoucompleteda formYou get agreatfeedbackfrom QA

GA Core Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You submitted a refund request in the dedicated system
  2. 100% Quality on Call
  3. You calmed an irate caller
  4. You spoke with 3 male callers
  5. A caller gave you a compliment
  6. You received a compliment from coworker.
  7. Was on time for work today
  8. You took 5 RHP calls
  9. A caller mentioned that they have not heard from the community office
  10. You've handled 25 calls for the day
  11. You received a Spanish Transfer call
  12. You spoke with a community manager, on call technician or a employee from a company
  13. A caller requested an update on their application (does not matter which account)
  14. You brought your own lunch to work
  15. You spotted something Christmas-related.
  16. You took 5 Hercules calls today.
  17. You gave a coworker a compliment
  18. You displayed empathy on 5 calls.
  19. You placed something in your Cherry pal stockings today
  20. You spoke with 5 female callers
  21. A coworker made you laugh
  22. You or someone you know is wearing a sweater
  23. You completed a form
  24. You get a great feedback from QA