Pet withno leashor carrierRequests abordeteller,bordetello,portobellovaccineSchedulerecheckDog wontstopbarkingAwkwardphonecallDrop OffApptScheduledQuestionsinvoice /totalScheduleNTScannedrecordsEmailxrayrequestScheduledaspay/neuterForwardbook anappt (2+weeks)Someoneasks forprices andsays they will"call back"VomitingorDiarrheaapptConcernlastinglonger thana weekSpoke tosame clientmore than2x in a dayCalldropsClientthanksyouScheduleitchy skinSomeoneasks tospeak to themanagerScheduleearinfectionRabies onlyappointmentNoShow"I readonline"Cleanedurine offthe floorHad tofind Dr forquestionsUrgentCareapptWantspreventionwith noHWTNopriorhistoryClient says"yes" toprinted oremailedreceiptClientis lateSchedulecytopointRecordsrequestConcernis longerthan aweekClientbuyssomethingfrom retailReferredpatientExtensivephonecallMedicationPick UpNew clientfromnearbyclinicSchedulewellnessPet withno leashor carrierRequests abordeteller,bordetello,portobellovaccineSchedulerecheckDog wontstopbarkingAwkwardphonecallDrop OffApptScheduledQuestionsinvoice /totalScheduleNTScannedrecordsEmailxrayrequestScheduledaspay/neuterForwardbook anappt (2+weeks)Someoneasks forprices andsays they will"call back"VomitingorDiarrheaapptConcernlastinglonger thana weekSpoke tosame clientmore than2x in a dayCalldropsClientthanksyouScheduleitchy skinSomeoneasks tospeak to themanagerScheduleearinfectionRabies onlyappointmentNoShow"I readonline"Cleanedurine offthe floorHad tofind Dr forquestionsUrgentCareapptWantspreventionwith noHWTNopriorhistoryClient says"yes" toprinted oremailedreceiptClientis lateSchedulecytopointRecordsrequestConcernis longerthan aweekClientbuyssomethingfrom retailReferredpatientExtensivephonecallMedicationPick UpNew clientfromnearbyclinicSchedulewellness

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pet with no leash or carrier
  2. Requests a bordeteller, bordetello, portobello vaccine
  3. Schedule recheck
  4. Dog wont stop barking
  5. Awkward phone call
  6. Drop Off Appt Scheduled
  7. Questions invoice / total
  8. Schedule NT
  9. Scanned records
  10. Email xray request
  11. Scheduled a spay/neuter
  12. Forward book an appt (2+ weeks)
  13. Someone asks for prices and says they will "call back"
  14. Vomiting or Diarrhea appt
  15. Concern lasting longer than a week
  16. Spoke to same client more than 2x in a day
  17. Call drops
  18. Client thanks you
  19. Schedule itchy skin
  20. Someone asks to speak to the manager
  21. Schedule ear infection
  22. Rabies only appointment
  23. No Show
  24. "I read online"
  25. Cleaned urine off the floor
  26. Had to find Dr for questions
  27. Urgent Care appt
  28. Wants prevention with no HWT
  29. No prior history
  30. Client says "yes" to printed or emailed receipt
  31. Client is late
  32. Schedule cytopoint
  33. Records request
  34. Concern is longer than a week
  35. Client buys something from retail
  36. Referred patient
  37. Extensive phone call
  38. Medication Pick Up
  39. New client from nearby clinic
  40. Schedule wellness