Cleanedurine offthe floor"I readonline"ClientthanksyouForwardbook anappt (2+weeks)ScheduleearinfectionRabies onlyappointmentHad tofind Dr forquestionsNoShowReferredpatientSomeoneasks forprices andsays they will"call back"EmailxrayrequestDrop OffApptScheduledScheduleitchy skinScannedrecordsAwkwardphonecallSomeoneasks tospeak to themanagerConcernlastinglonger thana weekCalldropsQuestionsinvoice /totalExtensivephonecallMedicationPick UpSpoke tosame clientmore than2x in a dayWantspreventionwith noHWTClient says"yes" toprinted oremailedreceiptClientis latePet withno leashor carrierRecordsrequestConcernis longerthan aweekVomitingorDiarrheaapptRequests abordeteller,bordetello,portobellovaccineUrgentCareapptClientbuyssomethingfrom retailSchedulewellnessNopriorhistoryDog wontstopbarkingSchedulerecheckNew clientfromnearbyclinicSchedulecytopointScheduleNTScheduledaspay/neuterCleanedurine offthe floor"I readonline"ClientthanksyouForwardbook anappt (2+weeks)ScheduleearinfectionRabies onlyappointmentHad tofind Dr forquestionsNoShowReferredpatientSomeoneasks forprices andsays they will"call back"EmailxrayrequestDrop OffApptScheduledScheduleitchy skinScannedrecordsAwkwardphonecallSomeoneasks tospeak to themanagerConcernlastinglonger thana weekCalldropsQuestionsinvoice /totalExtensivephonecallMedicationPick UpSpoke tosame clientmore than2x in a dayWantspreventionwith noHWTClient says"yes" toprinted oremailedreceiptClientis latePet withno leashor carrierRecordsrequestConcernis longerthan aweekVomitingorDiarrheaapptRequests abordeteller,bordetello,portobellovaccineUrgentCareapptClientbuyssomethingfrom retailSchedulewellnessNopriorhistoryDog wontstopbarkingSchedulerecheckNew clientfromnearbyclinicSchedulecytopointScheduleNTScheduledaspay/neuter

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cleaned urine off the floor
  2. "I read online"
  3. Client thanks you
  4. Forward book an appt (2+ weeks)
  5. Schedule ear infection
  6. Rabies only appointment
  7. Had to find Dr for questions
  8. No Show
  9. Referred patient
  10. Someone asks for prices and says they will "call back"
  11. Email xray request
  12. Drop Off Appt Scheduled
  13. Schedule itchy skin
  14. Scanned records
  15. Awkward phone call
  16. Someone asks to speak to the manager
  17. Concern lasting longer than a week
  18. Call drops
  19. Questions invoice / total
  20. Extensive phone call
  21. Medication Pick Up
  22. Spoke to same client more than 2x in a day
  23. Wants prevention with no HWT
  24. Client says "yes" to printed or emailed receipt
  25. Client is late
  26. Pet with no leash or carrier
  27. Records request
  28. Concern is longer than a week
  29. Vomiting or Diarrhea appt
  30. Requests a bordeteller, bordetello, portobello vaccine
  31. Urgent Care appt
  32. Client buys something from retail
  33. Schedule wellness
  34. No prior history
  35. Dog wont stop barking
  36. Schedule recheck
  37. New client from nearby clinic
  38. Schedule cytopoint
  39. Schedule NT
  40. Scheduled a spay/neuter