Dog wontstopbarkingHad tofind Dr forquestionsScheduledaspay/neuterUrgentCareapptExtensivephonecallClient says"yes" toprinted oremailedreceiptRabies onlyappointmentSchedulecytopointCleanedurine offthe floorClientis lateCalldropsClientbuyssomethingfrom retailScheduleitchy skinPet withno leashor carrierNoShowSpoke tosame clientmore than2x in a daySomeoneasks forprices andsays they will"call back"New clientfromnearbyclinicForwardbook anappt (2+weeks)ClientthanksyouEmailxrayrequestRecordsrequestReferredpatientScannedrecordsQuestionsinvoice /totalConcernlastinglonger thana weekScheduleearinfectionSchedulewellnessScheduleNTMedicationPick UpDrop OffApptScheduledSchedulerecheckWantspreventionwith noHWTSomeoneasks tospeak to themanagerAwkwardphonecallNopriorhistoryVomitingorDiarrheaapptConcernis longerthan aweekRequests abordeteller,bordetello,portobellovaccine"I readonline"Dog wontstopbarkingHad tofind Dr forquestionsScheduledaspay/neuterUrgentCareapptExtensivephonecallClient says"yes" toprinted oremailedreceiptRabies onlyappointmentSchedulecytopointCleanedurine offthe floorClientis lateCalldropsClientbuyssomethingfrom retailScheduleitchy skinPet withno leashor carrierNoShowSpoke tosame clientmore than2x in a daySomeoneasks forprices andsays they will"call back"New clientfromnearbyclinicForwardbook anappt (2+weeks)ClientthanksyouEmailxrayrequestRecordsrequestReferredpatientScannedrecordsQuestionsinvoice /totalConcernlastinglonger thana weekScheduleearinfectionSchedulewellnessScheduleNTMedicationPick UpDrop OffApptScheduledSchedulerecheckWantspreventionwith noHWTSomeoneasks tospeak to themanagerAwkwardphonecallNopriorhistoryVomitingorDiarrheaapptConcernis longerthan aweekRequests abordeteller,bordetello,portobellovaccine"I readonline"

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dog wont stop barking
  2. Had to find Dr for questions
  3. Scheduled a spay/neuter
  4. Urgent Care appt
  5. Extensive phone call
  6. Client says "yes" to printed or emailed receipt
  7. Rabies only appointment
  8. Schedule cytopoint
  9. Cleaned urine off the floor
  10. Client is late
  11. Call drops
  12. Client buys something from retail
  13. Schedule itchy skin
  14. Pet with no leash or carrier
  15. No Show
  16. Spoke to same client more than 2x in a day
  17. Someone asks for prices and says they will "call back"
  18. New client from nearby clinic
  19. Forward book an appt (2+ weeks)
  20. Client thanks you
  21. Email xray request
  22. Records request
  23. Referred patient
  24. Scanned records
  25. Questions invoice / total
  26. Concern lasting longer than a week
  27. Schedule ear infection
  28. Schedule wellness
  29. Schedule NT
  30. Medication Pick Up
  31. Drop Off Appt Scheduled
  32. Schedule recheck
  33. Wants prevention with no HWT
  34. Someone asks to speak to the manager
  35. Awkward phone call
  36. No prior history
  37. Vomiting or Diarrhea appt
  38. Concern is longer than a week
  39. Requests a bordeteller, bordetello, portobello vaccine
  40. "I read online"