(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I'm going out of town
Parent calling for their adult child
Check SRS
Patient upset with wait time
Patient left message yesterday and has not received callback
Thanks for nothing
Patient hangs up on you
Patient says they don't need referral, but they do
I have a very important job
Patient tells you their life story
Patient only gives first name
Patient is crying
I think I missed a call
Received compliment from patient
Caller is a dentist office
Call over 10 mins
Is my injection scheduled
"I paid my outstanding balance"
Is my MRI scheduled?
Patient went to wrong office
"I just missed their call"
Wrong number
Patient cancels day of appt
FX - offered sooner appt
Patient knows the doctor
Wrong office
"That's too early"
"I want to speak with a manager"
Patient wants to switch doctor
Patient gets mad when they can't speak to doctor or nurse
