(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient wants to switch doctor
Patient only gives first name
"That's too early"
Is my MRI scheduled?
"I want to speak with a manager"
Is my injection scheduled
I want to make a complaint
Parent calling for their adult child
Thanks for nothing
I have a very important job
Caller is a dentist office
Patient tells you their life story
Called looking for a job
Patient hangs up on you
Patient says they don't need referral, but they do
I'm going out of town
Patient called yesterday
Patient went to wrong office
Check SRS
Received compliment from patient
Patient gets mad when they can't speak to doctor or nurse
FX - offered sooner appt
Patient cancels day of appt
Patient is crying
I think I missed a call
"I paid my outstanding balance"
Patient knows the doctor
Wrong office
Patient left message yesterday and has not received callback
