FX -offeredsoonerapptYou dranka bottle ofwaterI want tomake acomplaintPatient leftmessageyesterday andhas notreceivedcallbackI think Imisseda callPatientknowsthe doctor"That'stooearly"WrongnumberPatientcancelsday ofapptPatient saysthey don'tneedreferral, butthey do"I justmissedtheir call"Patienttells youtheir lifestoryPatientwent towrongofficePatient getsmad whenthey can'tspeak todoctor or nurseI have averyimportantjobVAchecking onmore then 3patientsCaller isa dentistofficeCheckSRSParentcalling fortheir adultchildPatientwants toswitchdoctorCalledlookingfor a job"I want tospeakwith amanager"Is my MRIscheduled?Receivedcomplimentfrompatient"I paid myoutstandingbalance"WrongofficePatienthangs upon youPatientiscryingIs myinjectionscheduledPatientonly givesfirst namePatient'smedicationwas sent towrongpharmacyI'm goingout oftownThanksfornothingPatientcalls youby yournamePatientupset withwait timePatientcalledyesterdayCallover 10minsFX -offeredsoonerapptYou dranka bottle ofwaterI want tomake acomplaintPatient leftmessageyesterday andhas notreceivedcallbackI think Imisseda callPatientknowsthe doctor"That'stooearly"WrongnumberPatientcancelsday ofapptPatient saysthey don'tneedreferral, butthey do"I justmissedtheir call"Patienttells youtheir lifestoryPatientwent towrongofficePatient getsmad whenthey can'tspeak todoctor or nurseI have averyimportantjobVAchecking onmore then 3patientsCaller isa dentistofficeCheckSRSParentcalling fortheir adultchildPatientwants toswitchdoctorCalledlookingfor a job"I want tospeakwith amanager"Is my MRIscheduled?Receivedcomplimentfrompatient"I paid myoutstandingbalance"WrongofficePatienthangs upon youPatientiscryingIs myinjectionscheduledPatientonly givesfirst namePatient'smedicationwas sent towrongpharmacyI'm goingout oftownThanksfornothingPatientcalls youby yournamePatientupset withwait timePatientcalledyesterdayCallover 10mins

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FX - offered sooner appt
  2. You drank a bottle of water
  3. I want to make a complaint
  4. Patient left message yesterday and has not received callback
  5. I think I missed a call
  6. Patient knows the doctor
  7. "That's too early"
  8. Wrong number
  9. Patient cancels day of appt
  10. Patient says they don't need referral, but they do
  11. "I just missed their call"
  12. Patient tells you their life story
  13. Patient went to wrong office
  14. Patient gets mad when they can't speak to doctor or nurse
  15. I have a very important job
  16. VA checking on more then 3 patients
  17. Caller is a dentist office
  18. Check SRS
  19. Parent calling for their adult child
  20. Patient wants to switch doctor
  21. Called looking for a job
  22. "I want to speak with a manager"
  23. Is my MRI scheduled?
  24. Received compliment from patient
  25. "I paid my outstanding balance"
  26. Wrong office
  27. Patient hangs up on you
  28. Patient is crying
  29. Is my injection scheduled
  30. Patient only gives first name
  31. Patient's medication was sent to wrong pharmacy
  32. I'm going out of town
  33. Thanks for nothing
  34. Patient calls you by your name
  35. Patient upset with wait time
  36. Patient called yesterday
  37. Call over 10 mins