I have averyimportantjobPatientknowsthe doctorYou dranka bottle ofwaterParentcalling fortheir adultchildPatientcalledyesterdayCalledlookingfor a jobCheckSRSPatientwent towrongofficePatientwants toswitchdoctorIs my MRIscheduled?ThanksfornothingPatient saysthey don'tneedreferral, butthey doCaller isa dentistofficeCallover 10minsPatientiscryingPatientupset withwait timeVAchecking onmore then 3patientsPatient'smedicationwas sent towrongpharmacyWrongofficeI'm goingout oftownFX -offeredsoonerapptI want tomake acomplaint"That'stooearly"Patient getsmad whenthey can'tspeak todoctor or nursePatienthangs upon youPatientcalls youby yourname"I want tospeakwith amanager"ReceivedcomplimentfrompatientPatient leftmessageyesterday andhas notreceivedcallback"I justmissedtheir call"Patientcancelsday ofapptIs myinjectionscheduledI think Imisseda call"I paid myoutstandingbalance"WrongnumberPatienttells youtheir lifestoryPatientonly givesfirst nameI have averyimportantjobPatientknowsthe doctorYou dranka bottle ofwaterParentcalling fortheir adultchildPatientcalledyesterdayCalledlookingfor a jobCheckSRSPatientwent towrongofficePatientwants toswitchdoctorIs my MRIscheduled?ThanksfornothingPatient saysthey don'tneedreferral, butthey doCaller isa dentistofficeCallover 10minsPatientiscryingPatientupset withwait timeVAchecking onmore then 3patientsPatient'smedicationwas sent towrongpharmacyWrongofficeI'm goingout oftownFX -offeredsoonerapptI want tomake acomplaint"That'stooearly"Patient getsmad whenthey can'tspeak todoctor or nursePatienthangs upon youPatientcalls youby yourname"I want tospeakwith amanager"ReceivedcomplimentfrompatientPatient leftmessageyesterday andhas notreceivedcallback"I justmissedtheir call"Patientcancelsday ofapptIs myinjectionscheduledI think Imisseda call"I paid myoutstandingbalance"WrongnumberPatienttells youtheir lifestoryPatientonly givesfirst name

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I have a very important job
  2. Patient knows the doctor
  3. You drank a bottle of water
  4. Parent calling for their adult child
  5. Patient called yesterday
  6. Called looking for a job
  7. Check SRS
  8. Patient went to wrong office
  9. Patient wants to switch doctor
  10. Is my MRI scheduled?
  11. Thanks for nothing
  12. Patient says they don't need referral, but they do
  13. Caller is a dentist office
  14. Call over 10 mins
  15. Patient is crying
  16. Patient upset with wait time
  17. VA checking on more then 3 patients
  18. Patient's medication was sent to wrong pharmacy
  19. Wrong office
  20. I'm going out of town
  21. FX - offered sooner appt
  22. I want to make a complaint
  23. "That's too early"
  24. Patient gets mad when they can't speak to doctor or nurse
  25. Patient hangs up on you
  26. Patient calls you by your name
  27. "I want to speak with a manager"
  28. Received compliment from patient
  29. Patient left message yesterday and has not received callback
  30. "I just missed their call"
  31. Patient cancels day of appt
  32. Is my injection scheduled
  33. I think I missed a call
  34. "I paid my outstanding balance"
  35. Wrong number
  36. Patient tells you their life story
  37. Patient only gives first name