(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient hangs up on you
Patient upset with wait time
Patient calls you by your name
Check SRS
Patient gets mad when they can't speak to doctor or nurse
Patient cancels day of appt
Patient went to wrong office
Patient's medication was sent to wrong pharmacy
You drank a bottle of water
FX - offered sooner appt
Patient wants to switch doctor
I'm going out of town
Patient is crying
Patient says they don't need referral, but they do
"I just missed their call"
"That's too early"
"I paid my outstanding balance"
"I want to speak with a manager"
Patient only gives first name
VA checking on more then 3 patients
Patient tells you their life story
Patient knows the doctor
I think I missed a call
Call over 10 mins
Called looking for a job
Is my injection scheduled
Received compliment from patient
Parent calling for their adult child
Caller is a dentist office
Patient called yesterday
Wrong office
I want to make a complaint
Wrong number
Thanks for nothing
I have a very important job
Patient left message yesterday and has not received callback
