(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call over 10 mins
Patient called yesterday
Is my MRI scheduled?
Caller is a dentist office
"That's too early"
"I want to speak with a manager"
I think I missed a call
Received compliment from patient
Patient tells you their life story
I have a very important job
Wrong number
Patient left message yesterday and has not received callback
Patient only gives first name
"I paid my outstanding balance"
FX - offered sooner appt
I want to make a complaint
VA checking on more then 3 patients
Patient is crying
Thanks for nothing
Patient knows the doctor
Patient cancels day of appt
You drank a bottle of water
Wrong office
Check SRS
Patient went to wrong office
Patient wants to switch doctor
Is my injection scheduled
Patient upset with wait time
Patient hangs up on you
Patient calls you by your name
Patient gets mad when they can't speak to doctor or nurse
"I just missed their call"
Patient says they don't need referral, but they do