Callover 10minsPatientcalledyesterdayIs my MRIscheduled?Caller isa dentistoffice"That'stooearly""I want tospeakwith amanager"I think Imisseda callReceivedcomplimentfrompatientPatienttells youtheir lifestoryI have averyimportantjobWrongnumberPatient leftmessageyesterday andhas notreceivedcallbackPatientonly givesfirst name"I paid myoutstandingbalance"FX -offeredsoonerapptI want tomake acomplaintVAchecking onmore then 3patientsPatientiscryingThanksfornothingPatientknowsthe doctorPatientcancelsday ofapptYou dranka bottle ofwaterWrongofficeCheckSRSPatientwent towrongofficePatientwants toswitchdoctorIs myinjectionscheduledPatientupset withwait timePatienthangs upon youPatientcalls youby yournamePatient getsmad whenthey can'tspeak todoctor or nurse"I justmissedtheir call"Patient saysthey don'tneedreferral, butthey doCalledlookingfor a jobPatient'smedicationwas sent towrongpharmacyI'm goingout oftownParentcalling fortheir adultchildCallover 10minsPatientcalledyesterdayIs my MRIscheduled?Caller isa dentistoffice"That'stooearly""I want tospeakwith amanager"I think Imisseda callReceivedcomplimentfrompatientPatienttells youtheir lifestoryI have averyimportantjobWrongnumberPatient leftmessageyesterday andhas notreceivedcallbackPatientonly givesfirst name"I paid myoutstandingbalance"FX -offeredsoonerapptI want tomake acomplaintVAchecking onmore then 3patientsPatientiscryingThanksfornothingPatientknowsthe doctorPatientcancelsday ofapptYou dranka bottle ofwaterWrongofficeCheckSRSPatientwent towrongofficePatientwants toswitchdoctorIs myinjectionscheduledPatientupset withwait timePatienthangs upon youPatientcalls youby yournamePatient getsmad whenthey can'tspeak todoctor or nurse"I justmissedtheir call"Patient saysthey don'tneedreferral, butthey doCalledlookingfor a jobPatient'smedicationwas sent towrongpharmacyI'm goingout oftownParentcalling fortheir adultchild

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call over 10 mins
  2. Patient called yesterday
  3. Is my MRI scheduled?
  4. Caller is a dentist office
  5. "That's too early"
  6. "I want to speak with a manager"
  7. I think I missed a call
  8. Received compliment from patient
  9. Patient tells you their life story
  10. I have a very important job
  11. Wrong number
  12. Patient left message yesterday and has not received callback
  13. Patient only gives first name
  14. "I paid my outstanding balance"
  15. FX - offered sooner appt
  16. I want to make a complaint
  17. VA checking on more then 3 patients
  18. Patient is crying
  19. Thanks for nothing
  20. Patient knows the doctor
  21. Patient cancels day of appt
  22. You drank a bottle of water
  23. Wrong office
  24. Check SRS
  25. Patient went to wrong office
  26. Patient wants to switch doctor
  27. Is my injection scheduled
  28. Patient upset with wait time
  29. Patient hangs up on you
  30. Patient calls you by your name
  31. Patient gets mad when they can't speak to doctor or nurse
  32. "I just missed their call"
  33. Patient says they don't need referral, but they do
  34. Called looking for a job
  35. Patient's medication was sent to wrong pharmacy
  36. I'm going out of town
  37. Parent calling for their adult child