Share a pictureof you with yourloved onesand/or pets inthe holidaychannel2+triages inone callTold SOSescalationwasinappropriatePost a childhoodpicture ofyourself duringthe holidays (inthe holidaychannel)Brrrrr....coldtransferMembercalls andsays "I justhave a quickquestion"Share yourfavoritedessert inthe holidaychannelMembercalling forprescriptionCan'tfind aprotocolEMSrefusalCallerhangsupThinking toyourself,"Please don'tlet this callget reviewed"ErrorcreatinganaccountTalked amemberthroughusingtelemedicineRefusedstatusProviderinappropriatelyuses ERTbuttonShare yourfavorite holidaytradition withthe team in theholiday channelCookinginjurycallForgot tochangeCXonestatusPost yourfavorite holidayrecipe in theteam holidaychannelHave tocreate anaccount fornew memberMultipleprotocolsin onetriage casePost a pictureof your holidaydecorations inthe teamholiday channelFullcomputerrestartMembertransferredto Triage fornon-triageneedsVPNdroppedMemberhung upon youPhonevisitMemberdisagreeswithdispositionMemberdisagreeswith careadviceInboundcall isnon-triagerelatedInboundcall rightbeforebreakPost therecipe you'refamous forduring theholidaysShare yourfavorite holidaymemory withthe team in theholiday channelGhostedin theSOSchannelPost afun/engagingquestion inthe holidaychannelHaveto callITPost a quote fromyour favoriteholiday movie forthe team toguess whatmovie it's fromInternaltransfer -no answerCallerfound ournumberonlineMemberdoesn'twant toprovide PHIInternaltransfer -snoring onthe phoneChange Slackpicture to youwearing yourfavorite holidayoutfit/sweaterfor the daySilentNight(SilentRefused)Share a pictureof you with yourloved onesand/or pets inthe holidaychannel2+triages inone callTold SOSescalationwasinappropriatePost a childhoodpicture ofyourself duringthe holidays (inthe holidaychannel)Brrrrr....coldtransferMembercalls andsays "I justhave a quickquestion"Share yourfavoritedessert inthe holidaychannelMembercalling forprescriptionCan'tfind aprotocolEMSrefusalCallerhangsupThinking toyourself,"Please don'tlet this callget reviewed"ErrorcreatinganaccountTalked amemberthroughusingtelemedicineRefusedstatusProviderinappropriatelyuses ERTbuttonShare yourfavorite holidaytradition withthe team in theholiday channelCookinginjurycallForgot tochangeCXonestatusPost yourfavorite holidayrecipe in theteam holidaychannelHave tocreate anaccount fornew memberMultipleprotocolsin onetriage casePost a pictureof your holidaydecorations inthe teamholiday channelFullcomputerrestartMembertransferredto Triage fornon-triageneedsVPNdroppedMemberhung upon youPhonevisitMemberdisagreeswithdispositionMemberdisagreeswith careadviceInboundcall isnon-triagerelatedInboundcall rightbeforebreakPost therecipe you'refamous forduring theholidaysShare yourfavorite holidaymemory withthe team in theholiday channelGhostedin theSOSchannelPost afun/engagingquestion inthe holidaychannelHaveto callITPost a quote fromyour favoriteholiday movie forthe team toguess whatmovie it's fromInternaltransfer -no answerCallerfound ournumberonlineMemberdoesn'twant toprovide PHIInternaltransfer -snoring onthe phoneChange Slackpicture to youwearing yourfavorite holidayoutfit/sweaterfor the daySilentNight(SilentRefused)

Holiday Bingo - Triage Edition! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share a picture of you with your loved ones and/or pets in the holiday channel
  2. 2+ triages in one call
  3. Told SOS escalation was inappropriate
  4. Post a childhood picture of yourself during the holidays (in the holiday channel)
  5. Brrrrr.... cold transfer
  6. Member calls and says "I just have a quick question"
  7. Share your favorite dessert in the holiday channel
  8. Member calling for prescription
  9. Can't find a protocol
  10. EMS refusal
  11. Caller hangs up
  12. Thinking to yourself, "Please don't let this call get reviewed"
  13. Error creating an account
  14. Talked a member through using telemedicine
  15. Refused status
  16. Provider inappropriately uses ERT button
  17. Share your favorite holiday tradition with the team in the holiday channel
  18. Cooking injury call
  19. Forgot to change CXone status
  20. Post your favorite holiday recipe in the team holiday channel
  21. Have to create an account for new member
  22. Multiple protocols in one triage case
  23. Post a picture of your holiday decorations in the team holiday channel
  24. Full computer restart
  25. Member transferred to Triage for non-triage needs
  26. VPN dropped
  27. Member hung up on you
  28. Phone visit
  29. Member disagrees with disposition
  30. Member disagrees with care advice
  31. Inbound call is non-triage related
  32. Inbound call right before break
  33. Post the recipe you're famous for during the holidays
  34. Share your favorite holiday memory with the team in the holiday channel
  35. Ghosted in the SOS channel
  36. Post a fun/engaging question in the holiday channel
  37. Have to call IT
  38. Post a quote from your favorite holiday movie for the team to guess what movie it's from
  39. Internal transfer - no answer
  40. Caller found our number online
  41. Member doesn't want to provide PHI
  42. Internal transfer - snoring on the phone
  43. Change Slack picture to you wearing your favorite holiday outfit/sweater for the day
  44. Silent Night (Silent Refused)