Calledtranslationline Getting thehiccups orsneezing fitduring a call 2+triages inone callSomeonebursts intoyour officewhile on acall Memberhung upon youEMSrefusal Ghosted inthe SOSchannelCan'tfind aprotocolMembertransferredto Triage fornon-triageneedsInboundcall isnon-triagerelatedMembercalls andsays "I justhave a quickquestion"Haveto callITTransferringmember toanotherteam and noanswerColdtransferMembercalling forprescriptionFullcomputerrestartTalked amemberthroughusingtelemedicineCalldroppedduringtriage Membercalls backmore thanonce in aday VPNdroppedCallerfound ournumberonlineScanmembergotthrough Inboundcall rightbeforebreakHave tocreate anaccount fornew memberCallerhangsupAImisheard amedicationnameThinking toyourself,"Please don'tlet this callget reviewed"Multipleprotocolsin onetriage caseErrorcreatinganaccountMemberdisagreeswith careadviceMemberdoesn'twant toprovide PHINot a realERT(providerinitiated)3+ inthequeue CXoneLeg Forgot tochangeCXonestatus"Go aheadand submita qualityticket"MemberdisagreeswithdispositionFound theanswerthroughKST/Glean “Can youhear menow?” Calledtranslationline Getting thehiccups orsneezing fitduring a call 2+triages inone callSomeonebursts intoyour officewhile on acall Memberhung upon youEMSrefusal Ghosted inthe SOSchannelCan'tfind aprotocolMembertransferredto Triage fornon-triageneedsInboundcall isnon-triagerelatedMembercalls andsays "I justhave a quickquestion"Haveto callITTransferringmember toanotherteam and noanswerColdtransferMembercalling forprescriptionFullcomputerrestartTalked amemberthroughusingtelemedicineCalldroppedduringtriage Membercalls backmore thanonce in aday VPNdroppedCallerfound ournumberonlineScanmembergotthrough Inboundcall rightbeforebreakHave tocreate anaccount fornew memberCallerhangsupAImisheard amedicationnameThinking toyourself,"Please don'tlet this callget reviewed"Multipleprotocolsin onetriage caseErrorcreatinganaccountMemberdisagreeswith careadviceMemberdoesn'twant toprovide PHINot a realERT(providerinitiated)3+ inthequeue CXoneLeg Forgot tochangeCXonestatus"Go aheadand submita qualityticket"MemberdisagreeswithdispositionFound theanswerthroughKST/Glean “Can youhear menow?” 

Nurses Week Bingo 2026! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called translation line
  2. Getting the hiccups or sneezing fit during a call
  3. 2+ triages in one call
  4. Someone bursts into your office while on a call
  5. Member hung up on you
  6. EMS refusal
  7. Ghosted in the SOS channel
  8. Can't find a protocol
  9. Member transferred to Triage for non-triage needs
  10. Inbound call is non-triage related
  11. Member calls and says "I just have a quick question"
  12. Have to call IT
  13. Transferring member to another team and no answer
  14. Cold transfer
  15. Member calling for prescription
  16. Full computer restart
  17. Talked a member through using telemedicine
  18. Call dropped during triage
  19. Member calls back more than once in a day
  20. VPN dropped
  21. Caller found our number online
  22. Scan member got through
  23. Inbound call right before break
  24. Have to create an account for new member
  25. Caller hangs up
  26. AI misheard a medication name
  27. Thinking to yourself, "Please don't let this call get reviewed"
  28. Multiple protocols in one triage case
  29. Error creating an account
  30. Member disagrees with care advice
  31. Member doesn't want to provide PHI
  32. Not a real ERT (provider initiated)
  33. 3+ in the queue
  34. CXone Leg
  35. Forgot to change CXone status
  36. "Go ahead and submit a quality ticket"
  37. Member disagrees with disposition
  38. Found the answer through KST/Glean
  39. “Can you hear me now?”