Address&PincodeCustomerLanguageOwnershipShownSentimentCapturedRespondedon TimeRightEmailAssignedLanguageMatchedNoInappropriateWordsGrammarPerfectBrandCapturedCorrectClosingTemplateFollowedSeverityMarkedFirstResponseSLACorrectSalutationPriorityCapturedSensitivityTagCorrectRoutingTicketNumberFeedbackCategoryIssueActionedRightFirst-TimeResolutionNoSpellingErrorsConcernTypeProfessionalToneAddress&PincodeCustomerLanguageOwnershipShownSentimentCapturedRespondedon TimeRightEmailAssignedLanguageMatchedNoInappropriateWordsGrammarPerfectBrandCapturedCorrectClosingTemplateFollowedSeverityMarkedFirstResponseSLACorrectSalutationPriorityCapturedSensitivityTagCorrectRoutingTicketNumberFeedbackCategoryIssueActionedRightFirst-TimeResolutionNoSpellingErrorsConcernTypeProfessionalTone

Quality Quest Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address & Pincode
  2. Customer Language
  3. Ownership Shown
  4. Sentiment Captured
  5. Responded on Time
  6. Right Email Assigned
  7. Language Matched
  8. No Inappropriate Words
  9. Grammar Perfect
  10. Brand Captured
  11. Correct Closing
  12. Template Followed
  13. Severity Marked
  14. First Response SLA
  15. Correct Salutation
  16. Priority Captured
  17. Sensitivity Tag
  18. Correct Routing
  19. Ticket Number
  20. Feedback Category
  21. Issue Actioned Right
  22. First-Time Resolution
  23. No Spelling Errors
  24. Concern Type
  25. Professional Tone