FirstResponseSLAOwnershipShownTemplateFollowedAddress&PincodeSensitivityTagCustomerLanguageSentimentCapturedFirst-TimeResolutionRespondedon TimeCorrectSalutationPriorityCapturedIssueActionedRightBrandCapturedSeverityMarkedGrammarPerfectFeedbackCategoryTicketNumberNoInappropriateWordsNoSpellingErrorsLanguageMatchedProfessionalToneConcernTypeRightEmailAssignedCorrectRoutingCorrectClosingFirstResponseSLAOwnershipShownTemplateFollowedAddress&PincodeSensitivityTagCustomerLanguageSentimentCapturedFirst-TimeResolutionRespondedon TimeCorrectSalutationPriorityCapturedIssueActionedRightBrandCapturedSeverityMarkedGrammarPerfectFeedbackCategoryTicketNumberNoInappropriateWordsNoSpellingErrorsLanguageMatchedProfessionalToneConcernTypeRightEmailAssignedCorrectRoutingCorrectClosing

Quality Quest Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First Response SLA
  2. Ownership Shown
  3. Template Followed
  4. Address & Pincode
  5. Sensitivity Tag
  6. Customer Language
  7. Sentiment Captured
  8. First-Time Resolution
  9. Responded on Time
  10. Correct Salutation
  11. Priority Captured
  12. Issue Actioned Right
  13. Brand Captured
  14. Severity Marked
  15. Grammar Perfect
  16. Feedback Category
  17. Ticket Number
  18. No Inappropriate Words
  19. No Spelling Errors
  20. Language Matched
  21. Professional Tone
  22. Concern Type
  23. Right Email Assigned
  24. Correct Routing
  25. Correct Closing