"Swap to WR" "Why are we putting system issues in the chat?" Highmark Callback "The number here at Matrix is … " "It's designed to give you more time…" "Sorry. We only partner with your HP. " "Getting a translator. Hold on. *mmbr hangs up*" "Goodnight 5:30 crew" "Send me a screenshot." Dialing Strategies Member says their ineligible "I'll update our records" Brb rr "Your call has been forwarded…" Mandatory OT "Wait. We work that day?" "Why you still on followup?" "Hello?" "I'm sorry. We'll update our records." "I'm reaching out today …" "I'm not interested but can you - " Cyracom All I want for Christmas is…VTO "…On a recorded line." Humana Matrix Medical Network Bless It "We're sorry. The number you dialed … " Is this right? "Send system issues to Jay." "Idk. What medical decision?" "Hi. My name is *mmbr hangs up* " Lunch "Ma'am/Sir, are you still there?" Left Message - Answering Machine "I still haven't gotten my gift card from…" Send me some PTO pease and thankya Place call Not Interested "And is this mandatory?" VMWare "Do you want to check your calendar" "Did the calls stop?" Break In- bound "I just got put into DND." No-Cost House Call Visit Cohab CareSource "Can we get a stat update?" "When's our next team meeting?" Wellpoint "Can you hear me?" "Where the bingo at?" Everyone else: 4; Alisse: 137 "Sorry. My mic was muted." Anthem BlueCross BlueShield "Is there any reason I can put-" *Mmbr hands up* Available Zoom disconnected "Is this the address?" "You can always call us back at…" Brb "No. I go to the VA." "Please leave a message after the tone." Request Log Off Person not available *Member's been hanging up on you for 3 mins now* "You can help me with the winning lotto numbers." "Swap to Pred" Yes. I'll- *in the background: He don't need-* No Reason Given VTO? Is that you? "Is there an incentive attached?" Follow- up Licensed Clinician "Swap to WR" "Why are we putting system issues in the chat?" Highmark Callback "The number here at Matrix is … " "It's designed to give you more time…" "Sorry. We only partner with your HP. " "Getting a translator. Hold on. *mmbr hangs up*" "Goodnight 5:30 crew" "Send me a screenshot." Dialing Strategies Member says their ineligible "I'll update our records" Brb rr "Your call has been forwarded…" Mandatory OT "Wait. We work that day?" "Why you still on followup?" "Hello?" "I'm sorry. We'll update our records." "I'm reaching out today …" "I'm not interested but can you - " Cyracom All I want for Christmas is…VTO "…On a recorded line." Humana Matrix Medical Network Bless It "We're sorry. The number you dialed … " Is this right? "Send system issues to Jay." "Idk. What medical decision?" "Hi. My name is *mmbr hangs up* " Lunch "Ma'am/Sir, are you still there?" Left Message - Answering Machine "I still haven't gotten my gift card from…" Send me some PTO pease and thankya Place call Not Interested "And is this mandatory?" VMWare "Do you want to check your calendar" "Did the calls stop?" Break In- bound "I just got put into DND." No-Cost House Call Visit Cohab CareSource "Can we get a stat update?" "When's our next team meeting?" Wellpoint "Can you hear me?" "Where the bingo at?" Everyone else: 4; Alisse: 137 "Sorry. My mic was muted." Anthem BlueCross BlueShield "Is there any reason I can put-" *Mmbr hands up* Available Zoom disconnected "Is this the address?" "You can always call us back at…" Brb "No. I go to the VA." "Please leave a message after the tone." Request Log Off Person not available *Member's been hanging up on you for 3 mins now* "You can help me with the winning lotto numbers." "Swap to Pred" Yes. I'll- *in the background: He don't need-* No Reason Given VTO? Is that you? "Is there an incentive attached?" Follow- up Licensed Clinician
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"Swap to WR"
"Why are we putting system issues in the chat?"
Highmark
Callback
"The number here at Matrix is … "
"It's designed to give you more time…"
"Sorry. We only partner with your HP. "
"Getting a translator. Hold on. *mmbr hangs up*"
"Goodnight 5:30 crew"
"Send me a screenshot."
Dialing Strategies
Member says their ineligible
"I'll update our records"
Brb rr
"Your call has been forwarded…"
Mandatory OT
"Wait. We work that day?"
"Why you still on followup?"
"Hello?"
"I'm sorry. We'll update our records."
"I'm reaching out today …"
"I'm not interested but can you - "
Cyracom
All I want for Christmas is…VTO
"…On a recorded line."
Humana
Matrix Medical Network
Bless It
"We're sorry. The number you dialed … "
Is this right?
"Send system issues to Jay."
"Idk. What medical decision?"
"Hi. My name is *mmbr hangs up* "
Lunch
"Ma'am/Sir, are you still there?"
Left Message - Answering Machine
"I still haven't gotten my gift card from…"
Send me some PTO pease and thankya
Place call
Not Interested
"And is this mandatory?"
VMWare
"Do you want to check your calendar"
"Did the calls stop?"
Break
In-bound
"I just got put into DND."
No-Cost House Call Visit
Cohab
CareSource
"Can we get a stat update?"
"When's our next team meeting?"
Wellpoint
"Can you hear me?"
"Where the bingo at?"
Everyone else: 4; Alisse: 137
"Sorry. My mic was muted."
Anthem BlueCross BlueShield
"Is there any reason I can put-" *Mmbr hands up*
Available
Zoom disconnected
"Is this the address?"
"You can always call us back at…"
Brb
"No. I go to the VA."
"Please leave a message after the tone."
Request Log Off
Person not available
*Member's been hanging up on you for 3 mins now*
"You can help me with the winning lotto numbers."
"Swap to Pred"
Yes. I'll- *in the background: He don't need-*
No Reason Given
VTO? Is that you?
"Is there an incentive attached?"
Follow-up
Licensed Clinician