UtilizedCTI toassist acustomer.DeniedanMIFP.Gavedirections toanotheragency orfacility.Chargedfor aform.Dismisseda ticket.Answered alive phonecall from acustomer.Worked withthe samecustomermore thanonce.Replied toan emailfrom acustomer.Accepteda motion.Approvedan MIFP.Certified adocument.Gaveinformation onhow to submita recordsrequest.Assisted acustomer formore than30 minutes.Referred acustomerto thedivision.Accepteda newcase.Gavedirectionsto thebathroom.Referred acustomer tothe CourtResourceCenter.Received apositivecustomerservicesurvey.Rejecteda filing.Referred acustomerto the juryoffice.Returned avoicemailfrom acustomer.Acceptedapayment.Provided acustomerour hours ofoperation.Redirecteda customerto anothercounter.UtilizedCTI toassist acustomer.DeniedanMIFP.Gavedirections toanotheragency orfacility.Chargedfor aform.Dismisseda ticket.Answered alive phonecall from acustomer.Worked withthe samecustomermore thanonce.Replied toan emailfrom acustomer.Accepteda motion.Approvedan MIFP.Certified adocument.Gaveinformation onhow to submita recordsrequest.Assisted acustomer formore than30 minutes.Referred acustomerto thedivision.Accepteda newcase.Gavedirectionsto thebathroom.Referred acustomer tothe CourtResourceCenter.Received apositivecustomerservicesurvey.Rejecteda filing.Referred acustomerto the juryoffice.Returned avoicemailfrom acustomer.Acceptedapayment.Provided acustomerour hours ofoperation.Redirecteda customerto anothercounter.

Front Counter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Utilized CTI to assist a customer.
  2. Denied an MIFP.
  3. Gave directions to another agency or facility.
  4. Charged for a form.
  5. Dismissed a ticket.
  6. Answered a live phone call from a customer.
  7. Worked with the same customer more than once.
  8. Replied to an email from a customer.
  9. Accepted a motion.
  10. Approved an MIFP.
  11. Certified a document.
  12. Gave information on how to submit a records request.
  13. Assisted a customer for more than 30 minutes.
  14. Referred a customer to the division.
  15. Accepted a new case.
  16. Gave directions to the bathroom.
  17. Referred a customer to the Court Resource Center.
  18. Received a positive customer service survey.
  19. Rejected a filing.
  20. Referred a customer to the jury office.
  21. Returned a voicemail from a customer.
  22. Accepted a payment.
  23. Provided a customer our hours of operation.
  24. Redirected a customer to another counter.