Dismisseda ticket.Provided acustomerour hours ofoperation.UtilizedCTI toassist acustomer.Referred acustomerto thedivision.Accepteda motion.Gaveinformation onhow to submita recordsrequest.Replied toan emailfrom acustomer.Gavedirectionsto thebathroom.Accepteda newcase.Acceptedapayment.Redirecteda customerto anothercounter.Gavedirections toanotheragency orfacility.Approvedan MIFP.Answered alive phonecall from acustomer.Rejecteda filing.Chargedfor aform.Certified adocument.Worked withthe samecustomermore thanonce.DeniedanMIFP.Received apositivecustomerservicesurvey.Referred acustomer tothe CourtResourceCenter.Referred acustomerto the juryoffice.Returned avoicemailfrom acustomer.Assisted acustomer formore than30 minutes.Dismisseda ticket.Provided acustomerour hours ofoperation.UtilizedCTI toassist acustomer.Referred acustomerto thedivision.Accepteda motion.Gaveinformation onhow to submita recordsrequest.Replied toan emailfrom acustomer.Gavedirectionsto thebathroom.Accepteda newcase.Acceptedapayment.Redirecteda customerto anothercounter.Gavedirections toanotheragency orfacility.Approvedan MIFP.Answered alive phonecall from acustomer.Rejecteda filing.Chargedfor aform.Certified adocument.Worked withthe samecustomermore thanonce.DeniedanMIFP.Received apositivecustomerservicesurvey.Referred acustomer tothe CourtResourceCenter.Referred acustomerto the juryoffice.Returned avoicemailfrom acustomer.Assisted acustomer formore than30 minutes.

Front Counter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dismissed a ticket.
  2. Provided a customer our hours of operation.
  3. Utilized CTI to assist a customer.
  4. Referred a customer to the division.
  5. Accepted a motion.
  6. Gave information on how to submit a records request.
  7. Replied to an email from a customer.
  8. Gave directions to the bathroom.
  9. Accepted a new case.
  10. Accepted a payment.
  11. Redirected a customer to another counter.
  12. Gave directions to another agency or facility.
  13. Approved an MIFP.
  14. Answered a live phone call from a customer.
  15. Rejected a filing.
  16. Charged for a form.
  17. Certified a document.
  18. Worked with the same customer more than once.
  19. Denied an MIFP.
  20. Received a positive customer service survey.
  21. Referred a customer to the Court Resource Center.
  22. Referred a customer to the jury office.
  23. Returned a voicemail from a customer.
  24. Assisted a customer for more than 30 minutes.