Received apositivecustomerservicesurvey.DeniedanMIFP.Approvedan MIFP.Answered alive phonecall from acustomer.Redirecteda customerto anothercounter.Assisted acustomer formore than30 minutes.Certified adocument.Rejecteda filing.Chargedfor aform.Referred acustomer tothe CourtResourceCenter.Accepteda motion.Referred acustomerto thedivision.Provided acustomerour hours ofoperation.Replied toan emailfrom acustomer.Referred acustomerto the juryoffice.Accepteda newcase.Returned avoicemailfrom acustomer.Gaveinformation onhow to submita recordsrequest.Acceptedapayment.Gavedirectionsto thebathroom.Gavedirections toanotheragency orfacility.Worked withthe samecustomermore thanonce.Dismisseda ticket.UtilizedCTI toassist acustomer.Received apositivecustomerservicesurvey.DeniedanMIFP.Approvedan MIFP.Answered alive phonecall from acustomer.Redirecteda customerto anothercounter.Assisted acustomer formore than30 minutes.Certified adocument.Rejecteda filing.Chargedfor aform.Referred acustomer tothe CourtResourceCenter.Accepteda motion.Referred acustomerto thedivision.Provided acustomerour hours ofoperation.Replied toan emailfrom acustomer.Referred acustomerto the juryoffice.Accepteda newcase.Returned avoicemailfrom acustomer.Gaveinformation onhow to submita recordsrequest.Acceptedapayment.Gavedirectionsto thebathroom.Gavedirections toanotheragency orfacility.Worked withthe samecustomermore thanonce.Dismisseda ticket.UtilizedCTI toassist acustomer.

Front Counter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Received a positive customer service survey.
  2. Denied an MIFP.
  3. Approved an MIFP.
  4. Answered a live phone call from a customer.
  5. Redirected a customer to another counter.
  6. Assisted a customer for more than 30 minutes.
  7. Certified a document.
  8. Rejected a filing.
  9. Charged for a form.
  10. Referred a customer to the Court Resource Center.
  11. Accepted a motion.
  12. Referred a customer to the division.
  13. Provided a customer our hours of operation.
  14. Replied to an email from a customer.
  15. Referred a customer to the jury office.
  16. Accepted a new case.
  17. Returned a voicemail from a customer.
  18. Gave information on how to submit a records request.
  19. Accepted a payment.
  20. Gave directions to the bathroom.
  21. Gave directions to another agency or facility.
  22. Worked with the same customer more than once.
  23. Dismissed a ticket.
  24. Utilized CTI to assist a customer.