Dismisseda ticket.Certified adocument.Redirecteda customerto anothercounter.Referred acustomerto the juryoffice.Answered alive phonecall from acustomer.Accepteda motion.Provided acustomerour hours ofoperation.Received apositivecustomerservicesurvey.Accepteda newcase.Gavedirections toanotheragency orfacility.DeniedanMIFP.Chargedfor aform.Approvedan MIFP.Gaveinformation onhow to submita recordsrequest.Returned avoicemailfrom acustomer.Referred acustomerto thedivision.Replied toan emailfrom acustomer.UtilizedCTI toassist acustomer.Referred acustomer tothe CourtResourceCenter.Worked withthe samecustomermore thanonce.Acceptedapayment.Gavedirectionsto thebathroom.Assisted acustomer formore than30 minutes.Rejecteda filing.Dismisseda ticket.Certified adocument.Redirecteda customerto anothercounter.Referred acustomerto the juryoffice.Answered alive phonecall from acustomer.Accepteda motion.Provided acustomerour hours ofoperation.Received apositivecustomerservicesurvey.Accepteda newcase.Gavedirections toanotheragency orfacility.DeniedanMIFP.Chargedfor aform.Approvedan MIFP.Gaveinformation onhow to submita recordsrequest.Returned avoicemailfrom acustomer.Referred acustomerto thedivision.Replied toan emailfrom acustomer.UtilizedCTI toassist acustomer.Referred acustomer tothe CourtResourceCenter.Worked withthe samecustomermore thanonce.Acceptedapayment.Gavedirectionsto thebathroom.Assisted acustomer formore than30 minutes.Rejecteda filing.

Front Counter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dismissed a ticket.
  2. Certified a document.
  3. Redirected a customer to another counter.
  4. Referred a customer to the jury office.
  5. Answered a live phone call from a customer.
  6. Accepted a motion.
  7. Provided a customer our hours of operation.
  8. Received a positive customer service survey.
  9. Accepted a new case.
  10. Gave directions to another agency or facility.
  11. Denied an MIFP.
  12. Charged for a form.
  13. Approved an MIFP.
  14. Gave information on how to submit a records request.
  15. Returned a voicemail from a customer.
  16. Referred a customer to the division.
  17. Replied to an email from a customer.
  18. Utilized CTI to assist a customer.
  19. Referred a customer to the Court Resource Center.
  20. Worked with the same customer more than once.
  21. Accepted a payment.
  22. Gave directions to the bathroom.
  23. Assisted a customer for more than 30 minutes.
  24. Rejected a filing.