Front Counter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Answered a live phone call from a customer.
2. Accepted a payment.
3. Dismissed a ticket.
4. Gave directions to another agency or facility.
5. Worked with the same customer more than once.
6. Gave information on how to submit a records request.
7. Approved an MIFP.
8. Accepted a motion.
9. Certified a document.
10. Received a positive customer service survey.
11. Referred a customer to the Court Resource Center.
12. Accepted a new case.
13. Rejected a filing.
14. Provided a customer our hours of operation.
15. Denied an MIFP.
16. Assisted a customer for more than 30 minutes.
17. Redirected a customer to another counter.
18. Returned a voicemail from a customer.
19. Referred a customer to the division.
20. Replied to an email from a customer.
21. Referred a customer to the jury office.
22. Charged for a form.
23. Utilized CTI to assist a customer.
24. Gave directions to the bathroom.