Front Counter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Gave directions to another agency or facility.
2. Accepted a new case.
3. Rejected a filing.
4. Redirected a customer to another counter.
5. Received a positive customer service survey.
6. Dismissed a ticket.
7. Assisted a customer for more than 30 minutes.
8. Charged for a form.
9. Gave information on how to submit a records request.
10. Returned a voicemail from a customer.
11. Provided a customer our hours of operation.
12. Gave directions to the bathroom.
13. Utilized CTI to assist a customer.
14. Referred a customer to the division.
15. Denied an MIFP.
16. Replied to an email from a customer.
17. Accepted a motion.
18. Approved an MIFP.
19. Referred a customer to the Court Resource Center.
20. Referred a customer to the jury office.
21. Answered a live phone call from a customer.
22. Accepted a payment.
23. Certified a document.
24. Worked with the same customer more than once.