Front Counter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Replied to an email from a customer.
2. Approved an MIFP.
3. Accepted a new case.
4. Accepted a payment.
5. Gave information on how to submit a records request.
6. Returned a voicemail from a customer.
7. Dismissed a ticket.
8. Referred a customer to the division.
9. Accepted a motion.
10. Redirected a customer to another counter.
11. Utilized CTI to assist a customer.
12. Denied an MIFP.
13. Received a positive customer service survey.
14. Worked with the same customer more than once.
15. Rejected a filing.
16. Referred a customer to the jury office.
17. Assisted a customer for more than 30 minutes.
18. Gave directions to the bathroom.
19. Answered a live phone call from a customer.
20. Referred a customer to the Court Resource Center.
21. Certified a document.
22. Gave directions to another agency or facility.
23. Charged for a form.
24. Provided a customer our hours of operation.