(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Worked with the same customer more than once.
Utilized CTI to assist a customer.
Returned a voicemail from a customer.
Assisted a customer for more than 30 minutes.
Accepted a new case.
Denied an MIFP.
Referred a customer to the jury office.
Answered a live phone call from a customer.
Gave directions to the bathroom.
Replied to an email from a customer.
Provided a customer our hours of operation.
Redirected a customer to another counter.
Gave directions to another agency or facility.
Accepted a motion.
Rejected a filing.
Referred a customer to the division.
Certified a document.
Approved an MIFP.
Charged for a form.
Referred a customer to the Court Resource Center.
Dismissed a ticket.
Gave information on how to submit a records request.
