The Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouTraveledoutside ofCanada andUS for acustomer visitthis yearHas 5 ormore activeAWSCertificationsThe Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Got a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingThe AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesGot their 3rdParty GenAIaccessrevoked for30 daysGot burnedby AWSServiceQuota hardlimitHas workedat AWS 5years ormoreCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksThe Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Free!Had to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Free!AttendedRe:Inventthis yearThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouTraveledoutside ofCanada andUS for acustomer visitthis yearHas 5 ormore activeAWSCertificationsThe Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Got a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingThe AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesGot their 3rdParty GenAIaccessrevoked for30 daysGot burnedby AWSServiceQuota hardlimitHas workedat AWS 5years ormoreCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksThe Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Free!Had to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Free!AttendedRe:Inventthis year

BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The Ghost Customer: A client who has an urgent request every day for a week and when you finally respond they ghost you
  2. Traveled outside of Canada and US for a customer visit this year
  3. Has 5 or more active AWS Certifications
  4. The Game of Thrones Customer: When a client’s internal politics and bureaucracy makes the show Game of Thrones look tamed.
  5. Got a Sev 1 or 2 palisade ticket created on them for their Isengard account
  6. The Know-it-all Customer: A client that disagrees with all of your recommendations because they know the best practices to do everything
  7. The AWS Service Sucks Customer: A client that always blames their technical debt and bad architecture on AWS managed services
  8. Got their 3rd Party GenAI access revoked for 30 days
  9. Got burned by AWS Service Quota hard limit
  10. Has worked at AWS 5 years or more
  11. Customer wants an EBA delivered urgently ~ less then 2 weeks
  12. The Security Blocker: Had a perfect architecture rejected because the customer’s security team “doesn’t trust” a managed service (ex. Amazon Bedrock)
  13. Free!
  14. Had to deliver a customer demo, workshop or immersion day during an AWS Outage (LSE)
  15. Free!
  16. Attended Re:Invent this year