The Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingGot burnedby AWSServiceQuota hardlimitHas workedat AWS 5years ormoreAttendedRe:Inventthis yearHad to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Got their 3rdParty GenAIaccessrevoked for30 daysGot a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountThe Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Free!The Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Customerwants an EBAdeliveredurgently ~ lessthen 2 weeksTraveledoutside ofCanada andUS for acustomer visitthis yearThe AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesHas 5 ormore activeAWSCertificationsFree!The Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingGot burnedby AWSServiceQuota hardlimitHas workedat AWS 5years ormoreAttendedRe:Inventthis yearHad to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Got their 3rdParty GenAIaccessrevoked for30 daysGot a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountThe Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Free!The Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Customerwants an EBAdeliveredurgently ~ lessthen 2 weeksTraveledoutside ofCanada andUS for acustomer visitthis yearThe AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesHas 5 ormore activeAWSCertificationsFree!The Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyou

BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The Know-it-all Customer: A client that disagrees with all of your recommendations because they know the best practices to do everything
  2. Got burned by AWS Service Quota hard limit
  3. Has worked at AWS 5 years or more
  4. Attended Re:Invent this year
  5. Had to deliver a customer demo, workshop or immersion day during an AWS Outage (LSE)
  6. Got their 3rd Party GenAI access revoked for 30 days
  7. Got a Sev 1 or 2 palisade ticket created on them for their Isengard account
  8. The Game of Thrones Customer: When a client’s internal politics and bureaucracy makes the show Game of Thrones look tamed.
  9. Free!
  10. The Security Blocker: Had a perfect architecture rejected because the customer’s security team “doesn’t trust” a managed service (ex. Amazon Bedrock)
  11. Customer wants an EBA delivered urgently ~ less then 2 weeks
  12. Traveled outside of Canada and US for a customer visit this year
  13. The AWS Service Sucks Customer: A client that always blames their technical debt and bad architecture on AWS managed services
  14. Has 5 or more active AWS Certifications
  15. Free!
  16. The Ghost Customer: A client who has an urgent request every day for a week and when you finally respond they ghost you