Had to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Got their 3rdParty GenAIaccessrevoked for30 daysTraveledoutside ofCanada andUS for acustomer visitthis yearThe Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Has workedat AWS 5years ormoreAttendedRe:Inventthis yearHas 5 ormore activeAWSCertificationsFree!The Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Got burnedby AWSServiceQuota hardlimitCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksThe AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesGot a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouFree!Had to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Got their 3rdParty GenAIaccessrevoked for30 daysTraveledoutside ofCanada andUS for acustomer visitthis yearThe Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Has workedat AWS 5years ormoreAttendedRe:Inventthis yearHas 5 ormore activeAWSCertificationsFree!The Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Got burnedby AWSServiceQuota hardlimitCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksThe AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesGot a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouFree!

BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to deliver a customer demo, workshop or immersion day during an AWS Outage (LSE)
  2. Got their 3rd Party GenAI access revoked for 30 days
  3. Traveled outside of Canada and US for a customer visit this year
  4. The Game of Thrones Customer: When a client’s internal politics and bureaucracy makes the show Game of Thrones look tamed.
  5. Has worked at AWS 5 years or more
  6. Attended Re:Invent this year
  7. Has 5 or more active AWS Certifications
  8. Free!
  9. The Security Blocker: Had a perfect architecture rejected because the customer’s security team “doesn’t trust” a managed service (ex. Amazon Bedrock)
  10. Got burned by AWS Service Quota hard limit
  11. Customer wants an EBA delivered urgently ~ less then 2 weeks
  12. The AWS Service Sucks Customer: A client that always blames their technical debt and bad architecture on AWS managed services
  13. Got a Sev 1 or 2 palisade ticket created on them for their Isengard account
  14. The Know-it-all Customer: A client that disagrees with all of your recommendations because they know the best practices to do everything
  15. The Ghost Customer: A client who has an urgent request every day for a week and when you finally respond they ghost you
  16. Free!