Got a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountHas workedat AWS 5years ormoreThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouHas 5 ormore activeAWSCertificationsThe AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesAttendedRe:Inventthis yearThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingFree!Had to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Traveledoutside ofCanada andUS for acustomer visitthis yearCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksGot their 3rdParty GenAIaccessrevoked for30 daysFree!The Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.The Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Got burnedby AWSServiceQuota hardlimitGot a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountHas workedat AWS 5years ormoreThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouHas 5 ormore activeAWSCertificationsThe AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesAttendedRe:Inventthis yearThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingFree!Had to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Traveledoutside ofCanada andUS for acustomer visitthis yearCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksGot their 3rdParty GenAIaccessrevoked for30 daysFree!The Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.The Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Got burnedby AWSServiceQuota hardlimit

BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a Sev 1 or 2 palisade ticket created on them for their Isengard account
  2. Has worked at AWS 5 years or more
  3. The Ghost Customer: A client who has an urgent request every day for a week and when you finally respond they ghost you
  4. Has 5 or more active AWS Certifications
  5. The AWS Service Sucks Customer: A client that always blames their technical debt and bad architecture on AWS managed services
  6. Attended Re:Invent this year
  7. The Know-it-all Customer: A client that disagrees with all of your recommendations because they know the best practices to do everything
  8. Free!
  9. Had to deliver a customer demo, workshop or immersion day during an AWS Outage (LSE)
  10. Traveled outside of Canada and US for a customer visit this year
  11. Customer wants an EBA delivered urgently ~ less then 2 weeks
  12. Got their 3rd Party GenAI access revoked for 30 days
  13. Free!
  14. The Game of Thrones Customer: When a client’s internal politics and bureaucracy makes the show Game of Thrones look tamed.
  15. The Security Blocker: Had a perfect architecture rejected because the customer’s security team “doesn’t trust” a managed service (ex. Amazon Bedrock)
  16. Got burned by AWS Service Quota hard limit