Customerwants an EBAdeliveredurgently ~ lessthen 2 weeksThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouHad to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Has 5 ormore activeAWSCertificationsGot their 3rdParty GenAIaccessrevoked for30 daysTraveledoutside ofCanada andUS for acustomer visitthis yearHas workedat AWS 5years ormoreThe Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Free!The AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesThe Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Free!Got burnedby AWSServiceQuota hardlimitAttendedRe:Inventthis yearGot a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouHad to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)Has 5 ormore activeAWSCertificationsGot their 3rdParty GenAIaccessrevoked for30 daysTraveledoutside ofCanada andUS for acustomer visitthis yearHas workedat AWS 5years ormoreThe Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Free!The AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesThe Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Free!Got burnedby AWSServiceQuota hardlimitAttendedRe:Inventthis yearGot a Sev 1 or2 palisadeticket createdon them fortheir Isengardaccount

BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wants an EBA delivered urgently ~ less then 2 weeks
  2. The Know-it-all Customer: A client that disagrees with all of your recommendations because they know the best practices to do everything
  3. The Ghost Customer: A client who has an urgent request every day for a week and when you finally respond they ghost you
  4. Had to deliver a customer demo, workshop or immersion day during an AWS Outage (LSE)
  5. Has 5 or more active AWS Certifications
  6. Got their 3rd Party GenAI access revoked for 30 days
  7. Traveled outside of Canada and US for a customer visit this year
  8. Has worked at AWS 5 years or more
  9. The Game of Thrones Customer: When a client’s internal politics and bureaucracy makes the show Game of Thrones look tamed.
  10. Free!
  11. The AWS Service Sucks Customer: A client that always blames their technical debt and bad architecture on AWS managed services
  12. The Security Blocker: Had a perfect architecture rejected because the customer’s security team “doesn’t trust” a managed service (ex. Amazon Bedrock)
  13. Free!
  14. Got burned by AWS Service Quota hard limit
  15. Attended Re:Invent this year
  16. Got a Sev 1 or 2 palisade ticket created on them for their Isengard account