The Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingAttendedRe:Inventthis yearHad to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)The Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Got their 3rdParty GenAIaccessrevoked for30 daysThe Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Has workedat AWS 5years ormoreCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksGot burnedby AWSServiceQuota hardlimitGot a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouFree!Has 5 ormore activeAWSCertificationsTraveledoutside ofCanada andUS for acustomer visitthis yearFree!The AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservicesThe Know-it-allCustomer: A clientthat disagrees with allof yourrecommendationsbecause they knowthe best practices todo everythingAttendedRe:Inventthis yearHad to deliver acustomer demo,workshop orimmersion dayduring an AWSOutage (LSE)The Game ofThrones Customer:When a client’sinternal politics andbureaucracy makesthe show Game ofThrones look tamed.Got their 3rdParty GenAIaccessrevoked for30 daysThe Security Blocker:Had a perfectarchitecture rejectedbecause thecustomer’s securityteam “doesn’t trust” amanaged service (ex.Amazon Bedrock)Has workedat AWS 5years ormoreCustomerwants an EBAdeliveredurgently ~ lessthen 2 weeksGot burnedby AWSServiceQuota hardlimitGot a Sev 1 or2 palisadeticket createdon them fortheir IsengardaccountThe Ghost Customer:A client who has anurgent request everyday for a week andwhen you finallyrespond they ghostyouFree!Has 5 ormore activeAWSCertificationsTraveledoutside ofCanada andUS for acustomer visitthis yearFree!The AWS ServiceSucks Customer: Aclient that alwaysblames theirtechnical debt andbad architecture onAWS managedservices

BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The Know-it-all Customer: A client that disagrees with all of your recommendations because they know the best practices to do everything
  2. Attended Re:Invent this year
  3. Had to deliver a customer demo, workshop or immersion day during an AWS Outage (LSE)
  4. The Game of Thrones Customer: When a client’s internal politics and bureaucracy makes the show Game of Thrones look tamed.
  5. Got their 3rd Party GenAI access revoked for 30 days
  6. The Security Blocker: Had a perfect architecture rejected because the customer’s security team “doesn’t trust” a managed service (ex. Amazon Bedrock)
  7. Has worked at AWS 5 years or more
  8. Customer wants an EBA delivered urgently ~ less then 2 weeks
  9. Got burned by AWS Service Quota hard limit
  10. Got a Sev 1 or 2 palisade ticket created on them for their Isengard account
  11. The Ghost Customer: A client who has an urgent request every day for a week and when you finally respond they ghost you
  12. Free!
  13. Has 5 or more active AWS Certifications
  14. Traveled outside of Canada and US for a customer visit this year
  15. Free!
  16. The AWS Service Sucks Customer: A client that always blames their technical debt and bad architecture on AWS managed services