NavigatingwhenStudent isconfused /says idkCheckunderstandinge.g. "just toclarify" ExplainQUTterminologyScheduling acallbackwithin adesignatedtimeUse amiracle/hypotheticalquestionSignpost atstart ofcall/explainpurpose ofcall Redirect along storyback to callpurposeStudent asksaboutsomethingoutside yourscopewhat iscurrentlyworking wellwithStudent?Dealingwith singlewordresponsesAcknowledgefeelings /concerns Studentasks youpersonalquestionsSolutionsfocused notproblemfocusedScalingquestions NavigatingrepeatingyourselfmultipletimesRelatetostudentBeingcurious +inquisitiveAlignmentwithstudentvaluesMirrorstudentslanguageStudent askssomethingyou'reunsure howto answerUse closedquestionsand openquestions What wouldyou like/what wouldhelp youmost?Reflectivelistening - Itsounds likeyou're ... Affirmingstudenteffort/abilityNavigatingwhenStudent isconfused /says idkCheckunderstandinge.g. "just toclarify" ExplainQUTterminologyScheduling acallbackwithin adesignatedtimeUse amiracle/hypotheticalquestionSignpost atstart ofcall/explainpurpose ofcall Redirect along storyback to callpurposeStudent asksaboutsomethingoutside yourscopewhat iscurrentlyworking wellwithStudent?Dealingwith singlewordresponsesAcknowledgefeelings /concerns Studentasks youpersonalquestionsSolutionsfocused notproblemfocusedScalingquestions NavigatingrepeatingyourselfmultipletimesRelatetostudentBeingcurious +inquisitiveAlignmentwithstudentvaluesMirrorstudentslanguageStudent askssomethingyou'reunsure howto answerUse closedquestionsand openquestions What wouldyou like/what wouldhelp youmost?Reflectivelistening - Itsounds likeyou're ... Affirmingstudenteffort/ability

skills - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Navigating when Student is confused / says idk
  2. Check understanding e.g. "just to clarify"
  3. Explain QUT terminology
  4. Scheduling a callback within a designated time
  5. Use a miracle /hypothetical question
  6. Signpost at start of call/explain purpose of call
  7. Redirect a long story back to call purpose
  8. Student asks about something outside your scope
  9. what is currently working well with Student?
  10. Dealing with single word responses
  11. Acknowledge feelings / concerns
  12. Student asks you personal questions
  13. Solutions focused not problem focused
  14. Scaling questions
  15. Navigating repeating yourself multiple times
  16. Relate to student
  17. Being curious + inquisitive
  18. Alignment with student values
  19. Mirror students language
  20. Student asks something you're unsure how to answer
  21. Use closed questions and open questions
  22. What would you like/ what would help you most?
  23. Reflective listening - It sounds like you're ...
  24. Affirming student effort/ability