Studentasks youpersonalquestionsNavigatingwhenStudent isconfused /says idkWhat wouldyou like/what wouldhelp youmost?RelatetostudentExplainQUTterminologyScalingquestions Checkunderstandinge.g. "just toclarify" NavigatingrepeatingyourselfmultipletimesRedirect along storyback to callpurposeUse amiracle/hypotheticalquestionMirrorstudentslanguageAlignmentwithstudentvaluesBeingcurious +inquisitiveAffirmingstudenteffort/abilityReflectivelistening - Itsounds likeyou're ... Student askssomethingyou'reunsure howto answerAcknowledgefeelings /concerns Dealingwith singlewordresponseswhat iscurrentlyworking wellwithStudent?Signpost atstart ofcall/explainpurpose ofcall Student asksaboutsomethingoutside yourscopeSolutionsfocused notproblemfocusedScheduling acallbackwithin adesignatedtimeUse closedquestionsand openquestions Studentasks youpersonalquestionsNavigatingwhenStudent isconfused /says idkWhat wouldyou like/what wouldhelp youmost?RelatetostudentExplainQUTterminologyScalingquestions Checkunderstandinge.g. "just toclarify" NavigatingrepeatingyourselfmultipletimesRedirect along storyback to callpurposeUse amiracle/hypotheticalquestionMirrorstudentslanguageAlignmentwithstudentvaluesBeingcurious +inquisitiveAffirmingstudenteffort/abilityReflectivelistening - Itsounds likeyou're ... Student askssomethingyou'reunsure howto answerAcknowledgefeelings /concerns Dealingwith singlewordresponseswhat iscurrentlyworking wellwithStudent?Signpost atstart ofcall/explainpurpose ofcall Student asksaboutsomethingoutside yourscopeSolutionsfocused notproblemfocusedScheduling acallbackwithin adesignatedtimeUse closedquestionsand openquestions 

skills - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Student asks you personal questions
  2. Navigating when Student is confused / says idk
  3. What would you like/ what would help you most?
  4. Relate to student
  5. Explain QUT terminology
  6. Scaling questions
  7. Check understanding e.g. "just to clarify"
  8. Navigating repeating yourself multiple times
  9. Redirect a long story back to call purpose
  10. Use a miracle /hypothetical question
  11. Mirror students language
  12. Alignment with student values
  13. Being curious + inquisitive
  14. Affirming student effort/ability
  15. Reflective listening - It sounds like you're ...
  16. Student asks something you're unsure how to answer
  17. Acknowledge feelings / concerns
  18. Dealing with single word responses
  19. what is currently working well with Student?
  20. Signpost at start of call/explain purpose of call
  21. Student asks about something outside your scope
  22. Solutions focused not problem focused
  23. Scheduling a callback within a designated time
  24. Use closed questions and open questions