Student askssomethingyou'reunsure howto answerScalingquestions Dealingwith singlewordresponsesAffirmingstudenteffort/abilitySolutionsfocused notproblemfocusedExplainQUTterminologyAlignmentwithstudentvaluesReflectivelistening - Itsounds likeyou're ... Use amiracle/hypotheticalquestionSignpost atstart ofcall/explainpurpose ofcall What wouldyou like/what wouldhelp youmost?what iscurrentlyworking wellwithStudent?Student asksaboutsomethingoutside yourscopeMirrorstudentslanguageNavigatingwhenStudent isconfused /says idkRelatetostudentStudentasks youpersonalquestionsCheckunderstandinge.g. "just toclarify" NavigatingrepeatingyourselfmultipletimesRedirect along storyback to callpurposeBeingcurious +inquisitiveUse closedquestionsand openquestions Scheduling acallbackwithin adesignatedtimeAcknowledgefeelings /concerns Student askssomethingyou'reunsure howto answerScalingquestions Dealingwith singlewordresponsesAffirmingstudenteffort/abilitySolutionsfocused notproblemfocusedExplainQUTterminologyAlignmentwithstudentvaluesReflectivelistening - Itsounds likeyou're ... Use amiracle/hypotheticalquestionSignpost atstart ofcall/explainpurpose ofcall What wouldyou like/what wouldhelp youmost?what iscurrentlyworking wellwithStudent?Student asksaboutsomethingoutside yourscopeMirrorstudentslanguageNavigatingwhenStudent isconfused /says idkRelatetostudentStudentasks youpersonalquestionsCheckunderstandinge.g. "just toclarify" NavigatingrepeatingyourselfmultipletimesRedirect along storyback to callpurposeBeingcurious +inquisitiveUse closedquestionsand openquestions Scheduling acallbackwithin adesignatedtimeAcknowledgefeelings /concerns 

skills - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Student asks something you're unsure how to answer
  2. Scaling questions
  3. Dealing with single word responses
  4. Affirming student effort/ability
  5. Solutions focused not problem focused
  6. Explain QUT terminology
  7. Alignment with student values
  8. Reflective listening - It sounds like you're ...
  9. Use a miracle /hypothetical question
  10. Signpost at start of call/explain purpose of call
  11. What would you like/ what would help you most?
  12. what is currently working well with Student?
  13. Student asks about something outside your scope
  14. Mirror students language
  15. Navigating when Student is confused / says idk
  16. Relate to student
  17. Student asks you personal questions
  18. Check understanding e.g. "just to clarify"
  19. Navigating repeating yourself multiple times
  20. Redirect a long story back to call purpose
  21. Being curious + inquisitive
  22. Use closed questions and open questions
  23. Scheduling a callback within a designated time
  24. Acknowledge feelings / concerns