Scheduledwith BCBSSecurechattedRN teamPatientreturnedmissedcallPatientrunninglateDoctor'sofficecallingPharmacycalledCalldroppedBillingissueInsurancereferralneededRegisterednewpatientCancelledappointmentSent highpriorityencounterScheduledsame dayRefillrequestSpoke toa nurseon thephonePatientrequestedlab workPatienthascold/flusymptomTelehealthissueSilentCallFaxrequestScheduledwithMedicareGot a callfromanotherUTSW clinicUsedInterpreterHad totransferthe callScheduledwith BCBSSecurechattedRN teamPatientreturnedmissedcallPatientrunninglateDoctor'sofficecallingPharmacycalledCalldroppedBillingissueInsurancereferralneededRegisterednewpatientCancelledappointmentSent highpriorityencounterScheduledsame dayRefillrequestSpoke toa nurseon thephonePatientrequestedlab workPatienthascold/flusymptomTelehealthissueSilentCallFaxrequestScheduledwithMedicareGot a callfromanotherUTSW clinicUsedInterpreterHad totransferthe call

Primary Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled with BCBS
  2. Secure chatted RN team
  3. Patient returned missed call
  4. Patient running late
  5. Doctor's office calling
  6. Pharmacy called
  7. Call dropped
  8. Billing issue
  9. Insurance referral needed
  10. Registered new patient
  11. Cancelled appointment
  12. Sent high priority encounter
  13. Scheduled same day
  14. Refill request
  15. Spoke to a nurse on the phone
  16. Patient requested lab work
  17. Patient has cold/flu symptom
  18. Telehealth issue
  19. Silent Call
  20. Fax request
  21. Scheduled with Medicare
  22. Got a call from another UTSW clinic
  23. Used Interpreter
  24. Had to transfer the call