PatientreturnedmissedcallInsurancereferralneededSecurechattedRN teamPatientrunninglateSpoke toa nurseon thephoneCalldroppedRegisterednewpatientPatientrequestedlab workRefillrequestFaxrequestScheduledsame dayUsedInterpreterPatienthascold/flusymptomSilentCallHad totransferthe callScheduledwith BCBSCancelledappointmentPharmacycalledScheduledwithMedicareBillingissueDoctor'sofficecallingTelehealthissueGot a callfromanotherUTSW clinicSent highpriorityencounterPatientreturnedmissedcallInsurancereferralneededSecurechattedRN teamPatientrunninglateSpoke toa nurseon thephoneCalldroppedRegisterednewpatientPatientrequestedlab workRefillrequestFaxrequestScheduledsame dayUsedInterpreterPatienthascold/flusymptomSilentCallHad totransferthe callScheduledwith BCBSCancelledappointmentPharmacycalledScheduledwithMedicareBillingissueDoctor'sofficecallingTelehealthissueGot a callfromanotherUTSW clinicSent highpriorityencounter

Primary Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient returned missed call
  2. Insurance referral needed
  3. Secure chatted RN team
  4. Patient running late
  5. Spoke to a nurse on the phone
  6. Call dropped
  7. Registered new patient
  8. Patient requested lab work
  9. Refill request
  10. Fax request
  11. Scheduled same day
  12. Used Interpreter
  13. Patient has cold/flu symptom
  14. Silent Call
  15. Had to transfer the call
  16. Scheduled with BCBS
  17. Cancelled appointment
  18. Pharmacy called
  19. Scheduled with Medicare
  20. Billing issue
  21. Doctor's office calling
  22. Telehealth issue
  23. Got a call from another UTSW clinic
  24. Sent high priority encounter