Spoke toa nurseon thephoneBillingissueInsurancereferralneededSilentCallPatienthascold/flusymptomFaxrequestPatientreturnedmissedcallRegisterednewpatientDoctor'sofficecallingScheduledwithMedicarePatientrunninglateScheduledwith BCBSPharmacycalledTelehealthissueSent highpriorityencounterRefillrequestUsedInterpreterHad totransferthe callPatientrequestedlab workScheduledsame dayCalldroppedGot a callfromanotherUTSW clinicCancelledappointmentSecurechattedRN teamSpoke toa nurseon thephoneBillingissueInsurancereferralneededSilentCallPatienthascold/flusymptomFaxrequestPatientreturnedmissedcallRegisterednewpatientDoctor'sofficecallingScheduledwithMedicarePatientrunninglateScheduledwith BCBSPharmacycalledTelehealthissueSent highpriorityencounterRefillrequestUsedInterpreterHad totransferthe callPatientrequestedlab workScheduledsame dayCalldroppedGot a callfromanotherUTSW clinicCancelledappointmentSecurechattedRN team

Primary Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a nurse on the phone
  2. Billing issue
  3. Insurance referral needed
  4. Silent Call
  5. Patient has cold/flu symptom
  6. Fax request
  7. Patient returned missed call
  8. Registered new patient
  9. Doctor's office calling
  10. Scheduled with Medicare
  11. Patient running late
  12. Scheduled with BCBS
  13. Pharmacy called
  14. Telehealth issue
  15. Sent high priority encounter
  16. Refill request
  17. Used Interpreter
  18. Had to transfer the call
  19. Patient requested lab work
  20. Scheduled same day
  21. Call dropped
  22. Got a call from another UTSW clinic
  23. Cancelled appointment
  24. Secure chatted RN team