Patientrequestedlab workFaxrequestCancelledappointmentInsurancereferralneededPatienthascold/flusymptomCalldroppedScheduledsame dayUsedInterpreterPharmacycalledHad totransferthe callTelehealthissueSent highpriorityencounterGot a callfromanotherUTSW clinicRefillrequestBillingissueScheduledwithMedicareSecurechattedRN teamDoctor'sofficecallingRegisterednewpatientScheduledwith BCBSSilentCallPatientreturnedmissedcallSpoke toa nurseon thephonePatientrunninglatePatientrequestedlab workFaxrequestCancelledappointmentInsurancereferralneededPatienthascold/flusymptomCalldroppedScheduledsame dayUsedInterpreterPharmacycalledHad totransferthe callTelehealthissueSent highpriorityencounterGot a callfromanotherUTSW clinicRefillrequestBillingissueScheduledwithMedicareSecurechattedRN teamDoctor'sofficecallingRegisterednewpatientScheduledwith BCBSSilentCallPatientreturnedmissedcallSpoke toa nurseon thephonePatientrunninglate

Primary Care Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient requested lab work
  2. Fax request
  3. Cancelled appointment
  4. Insurance referral needed
  5. Patient has cold/flu symptom
  6. Call dropped
  7. Scheduled same day
  8. Used Interpreter
  9. Pharmacy called
  10. Had to transfer the call
  11. Telehealth issue
  12. Sent high priority encounter
  13. Got a call from another UTSW clinic
  14. Refill request
  15. Billing issue
  16. Scheduled with Medicare
  17. Secure chatted RN team
  18. Doctor's office calling
  19. Registered new patient
  20. Scheduled with BCBS
  21. Silent Call
  22. Patient returned missed call
  23. Spoke to a nurse on the phone
  24. Patient running late