Paymentover$1000Help ateammateSpeak withcustomerfromIndianaEmail an invand take apymt onsame callSet upBOCpaymentShow a mgrthe permitdisclosureonRecite thefourpassions toa managerSay hi toRovi ishis officeRecite theCircle ofLife to amanagerGet backfrombreak ontimeDe-escalate amanagerrequestHit $3000cash forthe dayTake apaymentunder $20Set up aPTP forthis monthTake apermit feepaymentFinish aDfenders UcoursebetweencallsTake aflexpaymentComplimenta teammateComeback fromlunch ontimeTake a pymton aPendingChargebackRecite thecorevalues to amanagerUpdatecc on ARViewTakepaymentwith ADTCreate acase inCRMcorrectlyPaymentover$1000Help ateammateSpeak withcustomerfromIndianaEmail an invand take apymt onsame callSet upBOCpaymentShow a mgrthe permitdisclosureonRecite thefourpassions toa managerSay hi toRovi ishis officeRecite theCircle ofLife to amanagerGet backfrombreak ontimeDe-escalate amanagerrequestHit $3000cash forthe dayTake apaymentunder $20Set up aPTP forthis monthTake apermit feepaymentFinish aDfenders UcoursebetweencallsTake aflexpaymentComplimenta teammateComeback fromlunch ontimeTake a pymton aPendingChargebackRecite thecorevalues to amanagerUpdatecc on ARViewTakepaymentwith ADTCreate acase inCRMcorrectly

Defenders Collections Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payment over $1000
  2. Help a teammate
  3. Speak with customer from Indiana
  4. Email an inv and take a pymt on same call
  5. Set up BOC payment
  6. Show a mgr the permit disclosure on
  7. Recite the four passions to a manager
  8. Say hi to Rovi is his office
  9. Recite the Circle of Life to a manager
  10. Get back from break on time
  11. De-escalate a manager request
  12. Hit $3000 cash for the day
  13. Take a payment under $20
  14. Set up a PTP for this month
  15. Take a permit fee payment
  16. Finish a Dfenders U course between calls
  17. Take a flex payment
  18. Compliment a teammate
  19. Come back from lunch on time
  20. Take a pymt on a Pending Chargeback
  21. Recite the core values to a manager
  22. Update cc on AR View
  23. Take payment with ADT
  24. Create a case in CRM correctly