De-escalate amanagerrequestHit $3000cash forthe dayFinish aDfenders UcoursebetweencallsSay hi toRovi ishis officeRecite thecorevalues to amanagerSet upBOCpaymentSpeak withcustomerfromIndianaSet up aPTP forthis monthRecite thefourpassions toa managerPaymentover$1000Take a pymton aPendingChargebackTakepaymentwith ADTEmail an invand take apymt onsame callGet backfrombreak ontimeComplimenta teammateTake apermit feepaymentHelp ateammateTake aflexpaymentUpdatecc on ARViewTake apaymentunder $20Show a mgrthe permitdisclosureonCreate acase inCRMcorrectlyRecite theCircle ofLife to amanagerComeback fromlunch ontimeDe-escalate amanagerrequestHit $3000cash forthe dayFinish aDfenders UcoursebetweencallsSay hi toRovi ishis officeRecite thecorevalues to amanagerSet upBOCpaymentSpeak withcustomerfromIndianaSet up aPTP forthis monthRecite thefourpassions toa managerPaymentover$1000Take a pymton aPendingChargebackTakepaymentwith ADTEmail an invand take apymt onsame callGet backfrombreak ontimeComplimenta teammateTake apermit feepaymentHelp ateammateTake aflexpaymentUpdatecc on ARViewTake apaymentunder $20Show a mgrthe permitdisclosureonCreate acase inCRMcorrectlyRecite theCircle ofLife to amanagerComeback fromlunch ontime

Defenders Collections Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a manager request
  2. Hit $3000 cash for the day
  3. Finish a Dfenders U course between calls
  4. Say hi to Rovi is his office
  5. Recite the core values to a manager
  6. Set up BOC payment
  7. Speak with customer from Indiana
  8. Set up a PTP for this month
  9. Recite the four passions to a manager
  10. Payment over $1000
  11. Take a pymt on a Pending Chargeback
  12. Take payment with ADT
  13. Email an inv and take a pymt on same call
  14. Get back from break on time
  15. Compliment a teammate
  16. Take a permit fee payment
  17. Help a teammate
  18. Take a flex payment
  19. Update cc on AR View
  20. Take a payment under $20
  21. Show a mgr the permit disclosure on
  22. Create a case in CRM correctly
  23. Recite the Circle of Life to a manager
  24. Come back from lunch on time