Say hi toRovi ishis officeComplimenta teammateComeback fromlunch ontimeHelp ateammatePaymentover$1000Take apermit feepaymentShow a mgrthe permitdisclosureonEmail an invand take apymt onsame callGet backfrombreak ontimeSet up aPTP forthis monthTake apaymentunder $20Finish aDfenders UcoursebetweencallsHit $3000cash forthe dayRecite thefourpassions toa managerTakepaymentwith ADTTake a pymton aPendingChargebackTake aflexpaymentRecite thecorevalues to amanagerSet upBOCpaymentCreate acase inCRMcorrectlyDe-escalate amanagerrequestUpdatecc on ARViewSpeak withcustomerfromIndianaRecite theCircle ofLife to amanagerSay hi toRovi ishis officeComplimenta teammateComeback fromlunch ontimeHelp ateammatePaymentover$1000Take apermit feepaymentShow a mgrthe permitdisclosureonEmail an invand take apymt onsame callGet backfrombreak ontimeSet up aPTP forthis monthTake apaymentunder $20Finish aDfenders UcoursebetweencallsHit $3000cash forthe dayRecite thefourpassions toa managerTakepaymentwith ADTTake a pymton aPendingChargebackTake aflexpaymentRecite thecorevalues to amanagerSet upBOCpaymentCreate acase inCRMcorrectlyDe-escalate amanagerrequestUpdatecc on ARViewSpeak withcustomerfromIndianaRecite theCircle ofLife to amanager

Defenders Collections Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say hi to Rovi is his office
  2. Compliment a teammate
  3. Come back from lunch on time
  4. Help a teammate
  5. Payment over $1000
  6. Take a permit fee payment
  7. Show a mgr the permit disclosure on
  8. Email an inv and take a pymt on same call
  9. Get back from break on time
  10. Set up a PTP for this month
  11. Take a payment under $20
  12. Finish a Dfenders U course between calls
  13. Hit $3000 cash for the day
  14. Recite the four passions to a manager
  15. Take payment with ADT
  16. Take a pymt on a Pending Chargeback
  17. Take a flex payment
  18. Recite the core values to a manager
  19. Set up BOC payment
  20. Create a case in CRM correctly
  21. De-escalate a manager request
  22. Update cc on AR View
  23. Speak with customer from Indiana
  24. Recite the Circle of Life to a manager