Recite thecorevalues to amanagerPaymentover$1000Show a mgrthe permitdisclosureonEmail an invand take apymt onsame callSet upBOCpaymentRecite theCircle ofLife to amanagerFinish aDfenders UcoursebetweencallsTake apermit feepaymentGet backfrombreak ontimeHit $3000cash forthe daySpeak withcustomerfromIndianaCreate acase inCRMcorrectlyHelp ateammateComplimenta teammateComeback fromlunch ontimeUpdatecc on ARViewTakepaymentwith ADTDe-escalate amanagerrequestSay hi toRovi ishis officeTake a pymton aPendingChargebackSet up aPTP forthis monthRecite thefourpassions toa managerTake aflexpaymentTake apaymentunder $20Recite thecorevalues to amanagerPaymentover$1000Show a mgrthe permitdisclosureonEmail an invand take apymt onsame callSet upBOCpaymentRecite theCircle ofLife to amanagerFinish aDfenders UcoursebetweencallsTake apermit feepaymentGet backfrombreak ontimeHit $3000cash forthe daySpeak withcustomerfromIndianaCreate acase inCRMcorrectlyHelp ateammateComplimenta teammateComeback fromlunch ontimeUpdatecc on ARViewTakepaymentwith ADTDe-escalate amanagerrequestSay hi toRovi ishis officeTake a pymton aPendingChargebackSet up aPTP forthis monthRecite thefourpassions toa managerTake aflexpaymentTake apaymentunder $20

Defenders Collections Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recite the core values to a manager
  2. Payment over $1000
  3. Show a mgr the permit disclosure on
  4. Email an inv and take a pymt on same call
  5. Set up BOC payment
  6. Recite the Circle of Life to a manager
  7. Finish a Dfenders U course between calls
  8. Take a permit fee payment
  9. Get back from break on time
  10. Hit $3000 cash for the day
  11. Speak with customer from Indiana
  12. Create a case in CRM correctly
  13. Help a teammate
  14. Compliment a teammate
  15. Come back from lunch on time
  16. Update cc on AR View
  17. Take payment with ADT
  18. De-escalate a manager request
  19. Say hi to Rovi is his office
  20. Take a pymt on a Pending Chargeback
  21. Set up a PTP for this month
  22. Recite the four passions to a manager
  23. Take a flex payment
  24. Take a payment under $20