You getkicked outof FinessePatientsays "youguyscalled me"EXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Your leadputs a funnygif in yourmain chatSantadelivers apackageduring a callPatientsasks forwinninglotterynumbersPatient'sname isKaren orHollySomeonesays "GoBucks!"Warmtransfer toanotherdepartmentKids, dogs,orbackgroundchaos!Danielle sayssomething inTheAvenger'sChatPatientwants tochange theirinsurance onfileTV fullvolume inthe caller'sbackgroundEXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!Same dayappointmentrequestYou answereda teammate'squestion inyour line'smain chatInterpreterCallPatient's nameisJohn/JonathanPatient saysprovider'sname wrongPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sPatient"needs" tobe seenbefore thenew yearCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Patient says"MerryChristmas"or " HappyHolidays"Patient islost andneedsdirectionsInsurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"You talk to apatient with thesame name orbirthday asyouYou getkicked outof FinessePatientsays "youguyscalled me"EXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Your leadputs a funnygif in yourmain chatSantadelivers apackageduring a callPatientsasks forwinninglotterynumbersPatient'sname isKaren orHollySomeonesays "GoBucks!"Warmtransfer toanotherdepartmentKids, dogs,orbackgroundchaos!Danielle sayssomething inTheAvenger'sChatPatientwants tochange theirinsurance onfileTV fullvolume inthe caller'sbackgroundEXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!Same dayappointmentrequestYou answereda teammate'squestion inyour line'smain chatInterpreterCallPatient's nameisJohn/JonathanPatient saysprovider'sname wrongPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sPatient"needs" tobe seenbefore thenew yearCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Patient says"MerryChristmas"or " HappyHolidays"Patient islost andneedsdirectionsInsurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"You talk to apatient with thesame name orbirthday asyou

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
I
4
B
5
G
6
I
7
B
8
N
9
I
10
O
11
N
12
B
13
O
14
I
15
G
16
B
17
G
18
G
19
I
20
B
21
N
22
B
23
G
24
O
25
N
26
O
  1. O-You get kicked out of Finesse
  2. I-Patient says "you guys called me"
  3. I-EXTRA FREE SPACE- You sent a holiday selfie in The Avenger's Chat!
  4. B-Your lead puts a funny gif in your main chat
  5. G-Santa delivers a package during a call
  6. I-Patients asks for winning lottery numbers
  7. B-Patient's name is Karen or Holly
  8. N-Someone says "Go Bucks!"
  9. I-Warm transfer to another department
  10. O-Kids, dogs, or background chaos!
  11. N-Danielle says something in The Avenger's Chat
  12. B-Patient wants to change their insurance on file
  13. O-TV full volume in the caller's background
  14. I-EXTRA FREE SPACE- Send a picture of your home holiday decor in The Avenger's Chat!
  15. G-Same day appointment request
  16. B-You answered a teammate's question in your line's main chat
  17. G-Interpreter Call
  18. G-Patient's name is John/Jonathan
  19. I-Patient says provider's name wrong
  20. B-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  21. N-Patient "needs" to be seen before the new year
  22. B-Caller says " Is there anything sooner" after you provide them the soonest available.
  23. G-Patient says "Merry Christmas" or " Happy Holidays"
  24. O-Patient is lost and needs directions
  25. N-Insurance audit call (ex. Is Dr. Smith still at Outpatient UA?"
  26. O-You talk to a patient with the same name or birthday as you