Same dayappointmentrequestDanielle sayssomething inTheAvenger'sChatWarmtransfer toanotherdepartmentSantadelivers apackageduring a callEXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Patient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sEXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!Caller says " Isthere anythingsooner" after youprovide them thesoonestavailable.You getkicked outof FinesseInterpreterCallYou talk to apatient with thesame name orbirthday asyouPatient saysprovider'sname wrongPatient's nameisJohn/JonathanPatientsasks forwinninglotterynumbersPatient"needs" tobe seenbefore thenew yearYou answereda teammate'squestion inyour line'smain chatPatient says"MerryChristmas"or " HappyHolidays"Patientwants tochange theirinsurance onfileYour leadputs a funnygif in yourmain chatKids, dogs,orbackgroundchaos!Insurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"Patient islost andneedsdirectionsSomeonesays "GoBucks!"Patient'sname isKaren orHollyTV fullvolume inthe caller'sbackgroundPatientsays "youguyscalled me"Same dayappointmentrequestDanielle sayssomething inTheAvenger'sChatWarmtransfer toanotherdepartmentSantadelivers apackageduring a callEXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Patient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sEXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!Caller says " Isthere anythingsooner" after youprovide them thesoonestavailable.You getkicked outof FinesseInterpreterCallYou talk to apatient with thesame name orbirthday asyouPatient saysprovider'sname wrongPatient's nameisJohn/JonathanPatientsasks forwinninglotterynumbersPatient"needs" tobe seenbefore thenew yearYou answereda teammate'squestion inyour line'smain chatPatient says"MerryChristmas"or " HappyHolidays"Patientwants tochange theirinsurance onfileYour leadputs a funnygif in yourmain chatKids, dogs,orbackgroundchaos!Insurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"Patient islost andneedsdirectionsSomeonesays "GoBucks!"Patient'sname isKaren orHollyTV fullvolume inthe caller'sbackgroundPatientsays "youguyscalled me"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
I
4
G
5
I
6
B
7
I
8
B
9
O
10
G
11
O
12
I
13
G
14
I
15
N
16
B
17
G
18
B
19
B
20
O
21
N
22
O
23
N
24
B
25
O
26
I
  1. G-Same day appointment request
  2. N-Danielle says something in The Avenger's Chat
  3. I-Warm transfer to another department
  4. G-Santa delivers a package during a call
  5. I-EXTRA FREE SPACE- You sent a holiday selfie in The Avenger's Chat!
  6. B-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  7. I-EXTRA FREE SPACE- Send a picture of your home holiday decor in The Avenger's Chat!
  8. B-Caller says " Is there anything sooner" after you provide them the soonest available.
  9. O-You get kicked out of Finesse
  10. G-Interpreter Call
  11. O-You talk to a patient with the same name or birthday as you
  12. I-Patient says provider's name wrong
  13. G-Patient's name is John/Jonathan
  14. I-Patients asks for winning lottery numbers
  15. N-Patient "needs" to be seen before the new year
  16. B-You answered a teammate's question in your line's main chat
  17. G-Patient says "Merry Christmas" or " Happy Holidays"
  18. B-Patient wants to change their insurance on file
  19. B-Your lead puts a funny gif in your main chat
  20. O-Kids, dogs, or background chaos!
  21. N-Insurance audit call (ex. Is Dr. Smith still at Outpatient UA?"
  22. O-Patient is lost and needs directions
  23. N-Someone says "Go Bucks!"
  24. B-Patient's name is Karen or Holly
  25. O-TV full volume in the caller's background
  26. I-Patient says "you guys called me"