Santadelivers apackageduring a callPatient"needs" tobe seenbefore thenew yearInsurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"Someonesays "GoBucks!"EXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!Danielle sayssomething inTheAvenger'sChatEXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Your leadputs a funnygif in yourmain chatKids, dogs,orbackgroundchaos!You answereda teammate'squestion inyour line'smain chatTV fullvolume inthe caller'sbackgroundPatient saysprovider'sname wrongPatientwants tochange theirinsurance onfilePatient'sname isKaren orHollyCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.You getkicked outof FinessePatientsays "youguyscalled me"Patient says"MerryChristmas"or " HappyHolidays"Patient islost andneedsdirectionsPatientsasks forwinninglotterynumbersSame dayappointmentrequestPatient's nameisJohn/JonathanYou talk to apatient with thesame name orbirthday asyouInterpreterCallPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sWarmtransfer toanotherdepartmentSantadelivers apackageduring a callPatient"needs" tobe seenbefore thenew yearInsurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"Someonesays "GoBucks!"EXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!Danielle sayssomething inTheAvenger'sChatEXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Your leadputs a funnygif in yourmain chatKids, dogs,orbackgroundchaos!You answereda teammate'squestion inyour line'smain chatTV fullvolume inthe caller'sbackgroundPatient saysprovider'sname wrongPatientwants tochange theirinsurance onfilePatient'sname isKaren orHollyCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.You getkicked outof FinessePatientsays "youguyscalled me"Patient says"MerryChristmas"or " HappyHolidays"Patient islost andneedsdirectionsPatientsasks forwinninglotterynumbersSame dayappointmentrequestPatient's nameisJohn/JonathanYou talk to apatient with thesame name orbirthday asyouInterpreterCallPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sWarmtransfer toanotherdepartment

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
N
4
N
5
I
6
N
7
I
8
B
9
O
10
B
11
O
12
I
13
B
14
B
15
B
16
O
17
I
18
G
19
O
20
I
21
G
22
G
23
O
24
G
25
B
26
I
  1. G-Santa delivers a package during a call
  2. N-Patient "needs" to be seen before the new year
  3. N-Insurance audit call (ex. Is Dr. Smith still at Outpatient UA?"
  4. N-Someone says "Go Bucks!"
  5. I-EXTRA FREE SPACE- Send a picture of your home holiday decor in The Avenger's Chat!
  6. N-Danielle says something in The Avenger's Chat
  7. I-EXTRA FREE SPACE- You sent a holiday selfie in The Avenger's Chat!
  8. B-Your lead puts a funny gif in your main chat
  9. O-Kids, dogs, or background chaos!
  10. B-You answered a teammate's question in your line's main chat
  11. O-TV full volume in the caller's background
  12. I-Patient says provider's name wrong
  13. B-Patient wants to change their insurance on file
  14. B-Patient's name is Karen or Holly
  15. B-Caller says " Is there anything sooner" after you provide them the soonest available.
  16. O-You get kicked out of Finesse
  17. I-Patient says "you guys called me"
  18. G-Patient says "Merry Christmas" or " Happy Holidays"
  19. O-Patient is lost and needs directions
  20. I-Patients asks for winning lottery numbers
  21. G-Same day appointment request
  22. G-Patient's name is John/Jonathan
  23. O-You talk to a patient with the same name or birthday as you
  24. G-Interpreter Call
  25. B-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  26. I-Warm transfer to another department