Patientsays "youguyscalled me"You getkicked outof FinesseTV fullvolume inthe caller'sbackgroundSomeonesays "GoBucks!"Patient'sname isKaren orHollyEXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!You answereda teammate'squestion inyour line'smain chatInterpreterCallPatient's nameisJohn/JonathanWarmtransfer toanotherdepartmentEXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Patient islost andneedsdirectionsDanielle sayssomething inTheAvenger'sChatSantadelivers apackageduring a callPatientsasks forwinninglotterynumbersInsurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"Patient"needs" tobe seenbefore thenew yearKids, dogs,orbackgroundchaos!Caller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Patientwants tochange theirinsurance onfileYou talk to apatient with thesame name orbirthday asyouPatient says"MerryChristmas"or " HappyHolidays"Your leadputs a funnygif in yourmain chatPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sSame dayappointmentrequestPatient saysprovider'sname wrongPatientsays "youguyscalled me"You getkicked outof FinesseTV fullvolume inthe caller'sbackgroundSomeonesays "GoBucks!"Patient'sname isKaren orHollyEXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!You answereda teammate'squestion inyour line'smain chatInterpreterCallPatient's nameisJohn/JonathanWarmtransfer toanotherdepartmentEXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Patient islost andneedsdirectionsDanielle sayssomething inTheAvenger'sChatSantadelivers apackageduring a callPatientsasks forwinninglotterynumbersInsurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"Patient"needs" tobe seenbefore thenew yearKids, dogs,orbackgroundchaos!Caller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Patientwants tochange theirinsurance onfileYou talk to apatient with thesame name orbirthday asyouPatient says"MerryChristmas"or " HappyHolidays"Your leadputs a funnygif in yourmain chatPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sSame dayappointmentrequestPatient saysprovider'sname wrong

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
O
4
N
5
B
6
I
7
B
8
G
9
G
10
I
11
I
12
O
13
N
14
G
15
I
16
N
17
N
18
O
19
B
20
B
21
O
22
G
23
B
24
B
25
G
26
I
  1. I-Patient says "you guys called me"
  2. O-You get kicked out of Finesse
  3. O-TV full volume in the caller's background
  4. N-Someone says "Go Bucks!"
  5. B-Patient's name is Karen or Holly
  6. I-EXTRA FREE SPACE- Send a picture of your home holiday decor in The Avenger's Chat!
  7. B-You answered a teammate's question in your line's main chat
  8. G-Interpreter Call
  9. G-Patient's name is John/Jonathan
  10. I-Warm transfer to another department
  11. I-EXTRA FREE SPACE- You sent a holiday selfie in The Avenger's Chat!
  12. O-Patient is lost and needs directions
  13. N-Danielle says something in The Avenger's Chat
  14. G-Santa delivers a package during a call
  15. I-Patients asks for winning lottery numbers
  16. N-Insurance audit call (ex. Is Dr. Smith still at Outpatient UA?"
  17. N-Patient "needs" to be seen before the new year
  18. O-Kids, dogs, or background chaos!
  19. B-Caller says " Is there anything sooner" after you provide them the soonest available.
  20. B-Patient wants to change their insurance on file
  21. O-You talk to a patient with the same name or birthday as you
  22. G-Patient says "Merry Christmas" or " Happy Holidays"
  23. B-Your lead puts a funny gif in your main chat
  24. B-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  25. G-Same day appointment request
  26. I-Patient says provider's name wrong