Patient saysprovider'sname wrongPatient'sname isKaren orHollyInterpreterCallPatient"needs" tobe seenbefore thenew yearPatient says"MerryChristmas"or " HappyHolidays"Warmtransfer toanotherdepartmentDanielle sayssomething inTheAvenger'sChatPatientsays "youguyscalled me"TV fullvolume inthe caller'sbackgroundCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Santadelivers apackageduring a callInsurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"You answereda teammate'squestion inyour line'smain chatPatientsasks forwinninglotterynumbersSomeonesays "GoBucks!"Your leadputs a funnygif in yourmain chatYou talk to apatient with thesame name orbirthday asyouKids, dogs,orbackgroundchaos!EXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Patient's nameisJohn/JonathanPatient islost andneedsdirectionsYou getkicked outof FinesseEXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!Patientwants tochange theirinsurance onfilePatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sSame dayappointmentrequestPatient saysprovider'sname wrongPatient'sname isKaren orHollyInterpreterCallPatient"needs" tobe seenbefore thenew yearPatient says"MerryChristmas"or " HappyHolidays"Warmtransfer toanotherdepartmentDanielle sayssomething inTheAvenger'sChatPatientsays "youguyscalled me"TV fullvolume inthe caller'sbackgroundCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Santadelivers apackageduring a callInsurance auditcall (ex. Is Dr.Smith still atOutpatientUA?"You answereda teammate'squestion inyour line'smain chatPatientsasks forwinninglotterynumbersSomeonesays "GoBucks!"Your leadputs a funnygif in yourmain chatYou talk to apatient with thesame name orbirthday asyouKids, dogs,orbackgroundchaos!EXTRA FREESPACE- Yousent a holidayselfie in TheAvenger's Chat!Patient's nameisJohn/JonathanPatient islost andneedsdirectionsYou getkicked outof FinesseEXTRA FREESPACE- Send apicture of yourhome holidaydecor in TheAvenger's Chat!Patientwants tochange theirinsurance onfilePatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sSame dayappointmentrequest

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
G
4
N
5
G
6
I
7
N
8
I
9
O
10
B
11
G
12
N
13
B
14
I
15
N
16
B
17
O
18
O
19
I
20
G
21
O
22
O
23
I
24
B
25
B
26
G
  1. I-Patient says provider's name wrong
  2. B-Patient's name is Karen or Holly
  3. G-Interpreter Call
  4. N-Patient "needs" to be seen before the new year
  5. G-Patient says "Merry Christmas" or " Happy Holidays"
  6. I-Warm transfer to another department
  7. N-Danielle says something in The Avenger's Chat
  8. I-Patient says "you guys called me"
  9. O-TV full volume in the caller's background
  10. B-Caller says " Is there anything sooner" after you provide them the soonest available.
  11. G-Santa delivers a package during a call
  12. N-Insurance audit call (ex. Is Dr. Smith still at Outpatient UA?"
  13. B-You answered a teammate's question in your line's main chat
  14. I-Patients asks for winning lottery numbers
  15. N-Someone says "Go Bucks!"
  16. B-Your lead puts a funny gif in your main chat
  17. O-You talk to a patient with the same name or birthday as you
  18. O-Kids, dogs, or background chaos!
  19. I-EXTRA FREE SPACE- You sent a holiday selfie in The Avenger's Chat!
  20. G-Patient's name is John/Jonathan
  21. O-Patient is lost and needs directions
  22. O-You get kicked out of Finesse
  23. I-EXTRA FREE SPACE- Send a picture of your home holiday decor in The Avenger's Chat!
  24. B-Patient wants to change their insurance on file
  25. B-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  26. G-Same day appointment request