VPNIssuesDeskPhoneProblemsIs thisPhishing?SpecificTeamsQuestionLocation:GroundFloorLocation:TrafficFireMed:SoftwareissueDockingStationFailedWifiIssuesLocation:Fire(Any)FireMed:HardwareIssueLocation:SolidWasteTerminationIs thisspam?ASAPMentionedSharepointvs teamsClearlynot anIT ticketPhonePhysicallyBrokenSoftwareDownloadWebcamnotworkingTeamsbrokenNewphonerequestTabletPhysicallyBrokenP&R PassScannerFailedMicrophonenot workingDeliveryLaserficheproblemLocation:SPLWordProblemDayforceJabraissuesVagueTicket(Issue notin title)ALLCAPSTICKETDocumentScannerProblemsPrinterissuesHotspotnotworking1 wordtickettitleHotspotrequestFoxitMonitorBrokenOutlookbrokenBluebeamRolechangePasswordresetInstallnew __LaptopPhysicallyBrokenVoicemailissueRecTracNewEmployeeAccountRequestLocation:HolcomAdd __to __,thanks!MonitorProblemVPNIssuesDeskPhoneProblemsIs thisPhishing?SpecificTeamsQuestionLocation:GroundFloorLocation:TrafficFireMed:SoftwareissueDockingStationFailedWifiIssuesLocation:Fire(Any)FireMed:HardwareIssueLocation:SolidWasteTerminationIs thisspam?ASAPMentionedSharepointvs teamsClearlynot anIT ticketPhonePhysicallyBrokenSoftwareDownloadWebcamnotworkingTeamsbrokenNewphonerequestTabletPhysicallyBrokenP&R PassScannerFailedMicrophonenot workingDeliveryLaserficheproblemLocation:SPLWordProblemDayforceJabraissuesVagueTicket(Issue notin title)ALLCAPSTICKETDocumentScannerProblemsPrinterissuesHotspotnotworking1 wordtickettitleHotspotrequestFoxitMonitorBrokenOutlookbrokenBluebeamRolechangePasswordresetInstallnew __LaptopPhysicallyBrokenVoicemailissueRecTracNewEmployeeAccountRequestLocation:HolcomAdd __to __,thanks!MonitorProblem

IT Helpdesk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VPN Issues
  2. Desk Phone Problems
  3. Is this Phishing?
  4. Specific Teams Question
  5. Location: Ground Floor
  6. Location: Traffic
  7. FireMed: Software issue
  8. Docking Station Failed
  9. Wifi Issues
  10. Location: Fire (Any)
  11. FireMed: Hardware Issue
  12. Location: Solid Waste
  13. Termination
  14. Is this spam?
  15. ASAP Mentioned
  16. Sharepoint vs teams
  17. Clearly not an IT ticket
  18. Phone Physically Broken
  19. Software Download
  20. Webcam not working
  21. Teams broken
  22. New phone request
  23. Tablet Physically Broken
  24. P&R Pass Scanner Failed
  25. Microphone not working
  26. Delivery
  27. Laserfiche problem
  28. Location: SPL
  29. Word Problem
  30. Dayforce
  31. Jabra issues
  32. Vague Ticket (Issue not in title)
  33. ALL CAPS TICKET
  34. Document Scanner Problems
  35. Printer issues
  36. Hotspot not working
  37. 1 word ticket title
  38. Hotspot request
  39. Foxit
  40. Monitor Broken
  41. Outlook broken
  42. Bluebeam
  43. Role change
  44. Password reset
  45. Install new __
  46. Laptop Physically Broken
  47. Voicemail issue
  48. RecTrac
  49. New Employee Account Request
  50. Location: Holcom
  51. Add __ to __, thanks!
  52. Monitor Problem