NewEmployeeAccountRequestVPNIssuesPasswordresetLaserficheproblemLocation:HolcomIs thisspam?TabletPhysicallyBrokenP&R PassScannerFailedSoftwareDownloadLocation:TrafficWebcamnotworkingLocation:SPLHotspotnotworkingBluebeamMicrophonenot workingNewphonerequestMonitorProblemWordProblemDockingStationFailedVagueTicket(Issue notin title)Installnew __VoicemailissueWifiIssuesJabraissuesASAPMentionedDayforceSharepointvs teamsDeskPhoneProblemsAdd __to __,thanks!PhonePhysicallyBrokenLaptopPhysicallyBrokenTeamsbrokenTerminationMonitorBrokenDocumentScannerProblemsIs thisPhishing?ALLCAPSTICKETRolechangeDelivery1 wordtickettitleRecTracFireMed:SoftwareissueLocation:Fire(Any)FireMed:HardwareIssueLocation:GroundFloorSpecificTeamsQuestionFoxitOutlookbrokenHotspotrequestLocation:SolidWasteClearlynot anIT ticketPrinterissuesNewEmployeeAccountRequestVPNIssuesPasswordresetLaserficheproblemLocation:HolcomIs thisspam?TabletPhysicallyBrokenP&R PassScannerFailedSoftwareDownloadLocation:TrafficWebcamnotworkingLocation:SPLHotspotnotworkingBluebeamMicrophonenot workingNewphonerequestMonitorProblemWordProblemDockingStationFailedVagueTicket(Issue notin title)Installnew __VoicemailissueWifiIssuesJabraissuesASAPMentionedDayforceSharepointvs teamsDeskPhoneProblemsAdd __to __,thanks!PhonePhysicallyBrokenLaptopPhysicallyBrokenTeamsbrokenTerminationMonitorBrokenDocumentScannerProblemsIs thisPhishing?ALLCAPSTICKETRolechangeDelivery1 wordtickettitleRecTracFireMed:SoftwareissueLocation:Fire(Any)FireMed:HardwareIssueLocation:GroundFloorSpecificTeamsQuestionFoxitOutlookbrokenHotspotrequestLocation:SolidWasteClearlynot anIT ticketPrinterissues

IT Helpdesk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New Employee Account Request
  2. VPN Issues
  3. Password reset
  4. Laserfiche problem
  5. Location: Holcom
  6. Is this spam?
  7. Tablet Physically Broken
  8. P&R Pass Scanner Failed
  9. Software Download
  10. Location: Traffic
  11. Webcam not working
  12. Location: SPL
  13. Hotspot not working
  14. Bluebeam
  15. Microphone not working
  16. New phone request
  17. Monitor Problem
  18. Word Problem
  19. Docking Station Failed
  20. Vague Ticket (Issue not in title)
  21. Install new __
  22. Voicemail issue
  23. Wifi Issues
  24. Jabra issues
  25. ASAP Mentioned
  26. Dayforce
  27. Sharepoint vs teams
  28. Desk Phone Problems
  29. Add __ to __, thanks!
  30. Phone Physically Broken
  31. Laptop Physically Broken
  32. Teams broken
  33. Termination
  34. Monitor Broken
  35. Document Scanner Problems
  36. Is this Phishing?
  37. ALL CAPS TICKET
  38. Role change
  39. Delivery
  40. 1 word ticket title
  41. RecTrac
  42. FireMed: Software issue
  43. Location: Fire (Any)
  44. FireMed: Hardware Issue
  45. Location: Ground Floor
  46. Specific Teams Question
  47. Foxit
  48. Outlook broken
  49. Hotspot request
  50. Location: Solid Waste
  51. Clearly not an IT ticket
  52. Printer issues