Misspells a name “I don’t understand the problem” “I got confused so I just paid it” “So-and- so said it was fine” “Transfer the points to me” Card declines because they didn’t activate it Report > 2 weeks late “Reopen my card” “Does the bank have more info?” “It’s not my fault” Report sent back twice by the same person Travel card declined because they didn’t fill out a group meal form 3 emails in <10 minutes Cell phone / computer “I can’t submit the report, I’m missing a receipt” Free! New cardholder gets points on their first report Complains about Contract policy Gas/fuel 2 consecutive late reports 5+ travel expenses on one report “What does itemized mean?” “I thought I submitted the report” “Today’s my last day” Fraud isn’t resolved in time “That’s not fair” Payment to an individual The Boy Who Cried Fraud Cc’s 4+ people Have to cc 2+ people to get a response “Can you make an exception?” “Sorry, I was out of office” Collections Pays for a PO “Unknown charge” in business purpose field Personal parking Gift card to employee Missing 3+ receipts on one report “Sorry, I’m new” Topgolf contract “Can you make an exception?” Athletics gets a card suspended Complains to Matt about T&L policy Cardholder gives a Wolverine Sighting “Ridiculous”, “embarrassing”, or “unprofessional” “Where’s my card?” Empty inbox “Waste of time” Complaint is in all caps / bold / underlined “Remove these points” “I’ve done this for years” Misspells a name “I don’t understand the problem” “I got confused so I just paid it” “So-and- so said it was fine” “Transfer the points to me” Card declines because they didn’t activate it Report > 2 weeks late “Reopen my card” “Does the bank have more info?” “It’s not my fault” Report sent back twice by the same person Travel card declined because they didn’t fill out a group meal form 3 emails in <10 minutes Cell phone / computer “I can’t submit the report, I’m missing a receipt” Free! New cardholder gets points on their first report Complains about Contract policy Gas/fuel 2 consecutive late reports 5+ travel expenses on one report “What does itemized mean?” “I thought I submitted the report” “Today’s my last day” Fraud isn’t resolved in time “That’s not fair” Payment to an individual The Boy Who Cried Fraud Cc’s 4+ people Have to cc 2+ people to get a response “Can you make an exception?” “Sorry, I was out of office” Collections Pays for a PO “Unknown charge” in business purpose field Personal parking Gift card to employee Missing 3+ receipts on one report “Sorry, I’m new” Topgolf contract “Can you make an exception?” Athletics gets a card suspended Complains to Matt about T&L policy Cardholder gives a Wolverine Sighting “Ridiculous”, “embarrassing”, or “unprofessional” “Where’s my card?” Empty inbox “Waste of time” Complaint is in all caps / bold / underlined “Remove these points” “I’ve done this for years”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Misspells a name
“I don’t understand the problem”
“I got confused so I just paid it”
“So-and-so said it was fine”
“Transfer the points to me”
Card declines because they didn’t activate it
Report > 2 weeks late
“Reopen my card”
“Does the bank have more info?”
“It’s not my fault”
Report sent back twice by the same person
Travel card declined because they didn’t fill out a group meal form
3 emails in <10 minutes
Cell phone / computer
“I can’t submit the report, I’m missing a receipt”
Free!
New cardholder gets points on their first report
Complains about Contract policy
Gas/fuel
2 consecutive late reports
5+ travel expenses on one report
“What does itemized mean?”
“I thought I submitted the report”
“Today’s my last day”
Fraud isn’t resolved in time
“That’s not fair”
Payment to an individual
The Boy Who Cried Fraud
Cc’s 4+ people
Have to cc 2+ people to get a response
“Can you make an exception?”
“Sorry, I was out of office”
Collections
Pays for a PO
“Unknown charge” in business purpose field
Personal parking
Gift card to employee
Missing 3+ receipts on one report
“Sorry, I’m new”
Topgolf contract
“Can you make an exception?”
Athletics gets a card suspended
Complains to Matt about T&L policy
Cardholder gives a Wolverine Sighting
“Ridiculous”, “embarrassing”, or “unprofessional”
“Where’s my card?”
Empty inbox
“Waste of time”
Complaint is in all caps / bold / underlined
“Remove these points”
“I’ve done this for years”