ExoticpetCatloose, nocarrierStrayDogDogfightOverweightpatientSomeonecurses atyou on thephone or inpersonClient askswhere therestroom isSomeonecalls forschedulingNonchalantownerStaffmemberhas mentalbreakdownClientcomes into buy fleamedsPatientmess youhave toclean upDeliverydriver askswhere todrop offClientcomplainsabout thepriceYou areasked,"Have y'allbeen busy?"Non-STATbecomesSTATClientneeds RXsame dayClient won'tcall ASPCAPoisonControlAnotherclinic issending yousomethingClientdoesn'tanswertheir phoneClientrequestscurbsideserviceEmergencywork-inisn't anemergencyDuplicateclientprofile"What/Whypatient ontheboard?"Allreceptionistsare busy andclient standsat deskpDVMclosed,referred byvoicemailClientupsetabout waittimeStrayCatSomeonehangs upon you onthe phoneExtra petbrought forappointmentExoticpetCatloose, nocarrierStrayDogDogfightOverweightpatientSomeonecurses atyou on thephone or inpersonClient askswhere therestroom isSomeonecalls forschedulingNonchalantownerStaffmemberhas mentalbreakdownClientcomes into buy fleamedsPatientmess youhave toclean upDeliverydriver askswhere todrop offClientcomplainsabout thepriceYou areasked,"Have y'allbeen busy?"Non-STATbecomesSTATClientneeds RXsame dayClient won'tcall ASPCAPoisonControlAnotherclinic issending yousomethingClientdoesn'tanswertheir phoneClientrequestscurbsideserviceEmergencywork-inisn't anemergencyDuplicateclientprofile"What/Whypatient ontheboard?"Allreceptionistsare busy andclient standsat deskpDVMclosed,referred byvoicemailClientupsetabout waittimeStrayCatSomeonehangs upon you onthe phoneExtra petbrought forappointment

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Exotic pet
  2. Cat loose, no carrier
  3. Stray Dog
  4. Dog fight
  5. Overweight patient
  6. Someone curses at you on the phone or in person
  7. Client asks where the restroom is
  8. Someone calls for scheduling
  9. Nonchalant owner
  10. Staff member has mental breakdown
  11. Client comes in to buy flea meds
  12. Patient mess you have to clean up
  13. Delivery driver asks where to drop off
  14. Client complains about the price
  15. You are asked, "Have y'all been busy?"
  16. Non-STAT becomes STAT
  17. Client needs RX same day
  18. Client won't call ASPCA Poison Control
  19. Another clinic is sending you something
  20. Client doesn't answer their phone
  21. Client requests curbside service
  22. Emergency work-in isn't an emergency
  23. Duplicate client profile
  24. "What/Why patient on the board?"
  25. All receptionists are busy and client stands at desk
  26. pDVM closed, referred by voicemail
  27. Client upset about wait time
  28. Stray Cat
  29. Someone hangs up on you on the phone
  30. Extra pet brought for appointment