Clientcomplainsabout thepriceClientcomes into buy fleamedsClientrequestscurbsideserviceStrayDogDeliverydriver askswhere todrop offPatientmess youhave toclean upNonchalantownerSomeonecalls forschedulingSomeonecurses atyou on thephone or inpersonClient askswhere therestroom isSomeonehangs upon you onthe phoneEmergencywork-inisn't anemergencyClientneeds RXsame dayDogfightClientupsetabout waittimeDuplicateclientprofileCatloose, nocarrierpDVMclosed,referred byvoicemailOverweightpatientAllreceptionistsare busy andclient standsat deskExtra petbrought forappointmentYou areasked,"Have y'allbeen busy?"StrayCatClientdoesn'tanswertheir phoneClient won'tcall ASPCAPoisonControlAnotherclinic issending yousomethingStaffmemberhas mentalbreakdown"What/Whypatient ontheboard?"ExoticpetNon-STATbecomesSTATClientcomplainsabout thepriceClientcomes into buy fleamedsClientrequestscurbsideserviceStrayDogDeliverydriver askswhere todrop offPatientmess youhave toclean upNonchalantownerSomeonecalls forschedulingSomeonecurses atyou on thephone or inpersonClient askswhere therestroom isSomeonehangs upon you onthe phoneEmergencywork-inisn't anemergencyClientneeds RXsame dayDogfightClientupsetabout waittimeDuplicateclientprofileCatloose, nocarrierpDVMclosed,referred byvoicemailOverweightpatientAllreceptionistsare busy andclient standsat deskExtra petbrought forappointmentYou areasked,"Have y'allbeen busy?"StrayCatClientdoesn'tanswertheir phoneClient won'tcall ASPCAPoisonControlAnotherclinic issending yousomethingStaffmemberhas mentalbreakdown"What/Whypatient ontheboard?"ExoticpetNon-STATbecomesSTAT

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client complains about the price
  2. Client comes in to buy flea meds
  3. Client requests curbside service
  4. Stray Dog
  5. Delivery driver asks where to drop off
  6. Patient mess you have to clean up
  7. Nonchalant owner
  8. Someone calls for scheduling
  9. Someone curses at you on the phone or in person
  10. Client asks where the restroom is
  11. Someone hangs up on you on the phone
  12. Emergency work-in isn't an emergency
  13. Client needs RX same day
  14. Dog fight
  15. Client upset about wait time
  16. Duplicate client profile
  17. Cat loose, no carrier
  18. pDVM closed, referred by voicemail
  19. Overweight patient
  20. All receptionists are busy and client stands at desk
  21. Extra pet brought for appointment
  22. You are asked, "Have y'all been busy?"
  23. Stray Cat
  24. Client doesn't answer their phone
  25. Client won't call ASPCA Poison Control
  26. Another clinic is sending you something
  27. Staff member has mental breakdown
  28. "What/Why patient on the board?"
  29. Exotic pet
  30. Non-STAT becomes STAT