Another clinic is sending you something pDVM closed, referred by voicemail Someone hangs up on you on the phone You are asked, "Have y'all been busy?" Emergency work-in isn't an emergency Nonchalant owner All receptionists are busy and client stands at desk Someone calls for scheduling "What/Why patient on the board?" Extra pet brought for appointment Stray Dog Exotic pet Client asks where the restroom is Staff member has mental breakdown Cat loose, no carrier Patient mess you have to clean up Client doesn't answer their phone Client upset about wait time Stray Cat Client won't call ASPCA Poison Control Client comes in to buy flea meds Someone curses at you on the phone or in person Client needs RX same day Client complains about the price Duplicate client profile Non-STAT becomes STAT Client requests curbside service Overweight patient Dog fight Delivery driver asks where to drop off Another clinic is sending you something pDVM closed, referred by voicemail Someone hangs up on you on the phone You are asked, "Have y'all been busy?" Emergency work-in isn't an emergency Nonchalant owner All receptionists are busy and client stands at desk Someone calls for scheduling "What/Why patient on the board?" Extra pet brought for appointment Stray Dog Exotic pet Client asks where the restroom is Staff member has mental breakdown Cat loose, no carrier Patient mess you have to clean up Client doesn't answer their phone Client upset about wait time Stray Cat Client won't call ASPCA Poison Control Client comes in to buy flea meds Someone curses at you on the phone or in person Client needs RX same day Client complains about the price Duplicate client profile Non-STAT becomes STAT Client requests curbside service Overweight patient Dog fight Delivery driver asks where to drop off
(Print)
Another clinic is sending you something
pDVM closed, referred by voicemail
Someone hangs up on you on the phone
You are asked, "Have y'all been busy?"
Emergency work-in isn't an emergency
Nonchalant owner
All receptionists are busy and client stands at desk
Someone calls for scheduling
"What/Why patient on the board?"
Extra pet brought for appointment
Stray Dog
Exotic pet
Client asks where the restroom is
Staff member has mental breakdown
Cat loose, no carrier
Patient mess you have to clean up
Client doesn't answer their phone
Client upset about wait time
Stray Cat
Client won't call ASPCA Poison Control
Client comes in to buy flea meds
Someone curses at you on the phone or in person
Client needs RX same day
Client complains about the price
Duplicate client profile
Non-STAT becomes STAT
Client requests curbside service
Overweight patient
Dog fight
Delivery driver asks where to drop off
