NonchalantownerpDVMclosed,referred byvoicemailClientupsetabout waittimeCatloose, nocarrierStrayCatClientdoesn'tanswertheir phoneAnotherclinic issending yousomethingStaffmemberhas mentalbreakdownExtra petbrought forappointmentNon-STATbecomesSTATDogfightClientcomplainsabout theprice"What/Whypatient ontheboard?"Allreceptionistsare busy andclient standsat deskSomeonecurses atyou on thephone or inpersonYou areasked,"Have y'allbeen busy?"Client won'tcall ASPCAPoisonControlSomeonecalls forschedulingClient askswhere therestroom isClientneeds RXsame dayClientrequestscurbsideserviceDuplicateclientprofileEmergencywork-inisn't anemergencySomeonehangs upon you onthe phoneClientcomes into buy fleamedsStrayDogDeliverydriver askswhere todrop offOverweightpatientExoticpetPatientmess youhave toclean upNonchalantownerpDVMclosed,referred byvoicemailClientupsetabout waittimeCatloose, nocarrierStrayCatClientdoesn'tanswertheir phoneAnotherclinic issending yousomethingStaffmemberhas mentalbreakdownExtra petbrought forappointmentNon-STATbecomesSTATDogfightClientcomplainsabout theprice"What/Whypatient ontheboard?"Allreceptionistsare busy andclient standsat deskSomeonecurses atyou on thephone or inpersonYou areasked,"Have y'allbeen busy?"Client won'tcall ASPCAPoisonControlSomeonecalls forschedulingClient askswhere therestroom isClientneeds RXsame dayClientrequestscurbsideserviceDuplicateclientprofileEmergencywork-inisn't anemergencySomeonehangs upon you onthe phoneClientcomes into buy fleamedsStrayDogDeliverydriver askswhere todrop offOverweightpatientExoticpetPatientmess youhave toclean up

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nonchalant owner
  2. pDVM closed, referred by voicemail
  3. Client upset about wait time
  4. Cat loose, no carrier
  5. Stray Cat
  6. Client doesn't answer their phone
  7. Another clinic is sending you something
  8. Staff member has mental breakdown
  9. Extra pet brought for appointment
  10. Non-STAT becomes STAT
  11. Dog fight
  12. Client complains about the price
  13. "What/Why patient on the board?"
  14. All receptionists are busy and client stands at desk
  15. Someone curses at you on the phone or in person
  16. You are asked, "Have y'all been busy?"
  17. Client won't call ASPCA Poison Control
  18. Someone calls for scheduling
  19. Client asks where the restroom is
  20. Client needs RX same day
  21. Client requests curbside service
  22. Duplicate client profile
  23. Emergency work-in isn't an emergency
  24. Someone hangs up on you on the phone
  25. Client comes in to buy flea meds
  26. Stray Dog
  27. Delivery driver asks where to drop off
  28. Overweight patient
  29. Exotic pet
  30. Patient mess you have to clean up