Client askswhere therestroom is"What/Whypatient ontheboard?"StrayCatClientcomes into buy fleamedsClientrequestscurbsideserviceOverweightpatientExoticpetNon-STATbecomesSTATDogfightClientcomplainsabout thepriceDuplicateclientprofileClientneeds RXsame dayStaffmemberhas mentalbreakdownEmergencywork-inisn't anemergencypDVMclosed,referred byvoicemailClient won'tcall ASPCAPoisonControlNonchalantownerStrayDogYou areasked,"Have y'allbeen busy?"Clientupsetabout waittimeExtra petbrought forappointmentSomeonecurses atyou on thephone or inpersonAnotherclinic issending yousomethingSomeonecalls forschedulingAllreceptionistsare busy andclient standsat deskClientdoesn'tanswertheir phoneSomeonehangs upon you onthe phoneDeliverydriver askswhere todrop offPatientmess youhave toclean upCatloose, nocarrierClient askswhere therestroom is"What/Whypatient ontheboard?"StrayCatClientcomes into buy fleamedsClientrequestscurbsideserviceOverweightpatientExoticpetNon-STATbecomesSTATDogfightClientcomplainsabout thepriceDuplicateclientprofileClientneeds RXsame dayStaffmemberhas mentalbreakdownEmergencywork-inisn't anemergencypDVMclosed,referred byvoicemailClient won'tcall ASPCAPoisonControlNonchalantownerStrayDogYou areasked,"Have y'allbeen busy?"Clientupsetabout waittimeExtra petbrought forappointmentSomeonecurses atyou on thephone or inpersonAnotherclinic issending yousomethingSomeonecalls forschedulingAllreceptionistsare busy andclient standsat deskClientdoesn'tanswertheir phoneSomeonehangs upon you onthe phoneDeliverydriver askswhere todrop offPatientmess youhave toclean upCatloose, nocarrier

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks where the restroom is
  2. "What/Why patient on the board?"
  3. Stray Cat
  4. Client comes in to buy flea meds
  5. Client requests curbside service
  6. Overweight patient
  7. Exotic pet
  8. Non-STAT becomes STAT
  9. Dog fight
  10. Client complains about the price
  11. Duplicate client profile
  12. Client needs RX same day
  13. Staff member has mental breakdown
  14. Emergency work-in isn't an emergency
  15. pDVM closed, referred by voicemail
  16. Client won't call ASPCA Poison Control
  17. Nonchalant owner
  18. Stray Dog
  19. You are asked, "Have y'all been busy?"
  20. Client upset about wait time
  21. Extra pet brought for appointment
  22. Someone curses at you on the phone or in person
  23. Another clinic is sending you something
  24. Someone calls for scheduling
  25. All receptionists are busy and client stands at desk
  26. Client doesn't answer their phone
  27. Someone hangs up on you on the phone
  28. Delivery driver asks where to drop off
  29. Patient mess you have to clean up
  30. Cat loose, no carrier