Dog fight Staff member has mental breakdown All receptionists are busy and client stands at desk Someone curses at you on the phone or in person "What/Why patient on the board?" Stray Cat Duplicate client profile Client asks where the restroom is pDVM closed, referred by voicemail Client won't call ASPCA Poison Control Cat loose, no carrier Exotic pet Patient mess you have to clean up Extra pet brought for appointment Stray Dog Client complains about the price Client comes in to buy flea meds Client requests curbside service Client upset about wait time Delivery driver asks where to drop off Client needs RX same day Overweight patient You are asked, "Have y'all been busy?" Someone hangs up on you on the phone Client doesn't answer their phone Another clinic is sending you something Non-STAT becomes STAT Emergency work-in isn't an emergency Someone calls for scheduling Nonchalant owner Dog fight Staff member has mental breakdown All receptionists are busy and client stands at desk Someone curses at you on the phone or in person "What/Why patient on the board?" Stray Cat Duplicate client profile Client asks where the restroom is pDVM closed, referred by voicemail Client won't call ASPCA Poison Control Cat loose, no carrier Exotic pet Patient mess you have to clean up Extra pet brought for appointment Stray Dog Client complains about the price Client comes in to buy flea meds Client requests curbside service Client upset about wait time Delivery driver asks where to drop off Client needs RX same day Overweight patient You are asked, "Have y'all been busy?" Someone hangs up on you on the phone Client doesn't answer their phone Another clinic is sending you something Non-STAT becomes STAT Emergency work-in isn't an emergency Someone calls for scheduling Nonchalant owner
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Dog fight
Staff member has mental breakdown
All receptionists are busy and client stands at desk
Someone curses at you on the phone or in person
"What/Why patient on the board?"
Stray Cat
Duplicate client profile
Client asks where the restroom is
pDVM closed, referred by voicemail
Client won't call ASPCA Poison Control
Cat loose, no carrier
Exotic pet
Patient mess you have to clean up
Extra pet brought for appointment
Stray Dog
Client complains about the price
Client comes in to buy flea meds
Client requests curbside service
Client upset about wait time
Delivery driver asks where to drop off
Client needs RX same day
Overweight patient
You are asked, "Have y'all been busy?"
Someone hangs up on you on the phone
Client doesn't answer their phone
Another clinic is sending you something
Non-STAT becomes STAT
Emergency work-in isn't an emergency
Someone calls for scheduling
Nonchalant owner
