Patientmess youhave toclean upExtra petbrought forappointmentSomeonecurses atyou on thephone or inpersonClientupsetabout waittimeCatloose, nocarrierDuplicateclientprofileClientcomes into buy fleamedsNonchalantownerAnotherclinic issending yousomethingpDVMclosed,referred byvoicemail"What/Whypatient ontheboard?"Clientcomplainsabout thepriceStaffmemberhas mentalbreakdownClientrequestscurbsideserviceClient askswhere therestroom isDogfightExoticpetClient won'tcall ASPCAPoisonControlSomeonehangs upon you onthe phoneDeliverydriver askswhere todrop offStrayCatClientdoesn'tanswertheir phoneOverweightpatientClientneeds RXsame dayEmergencywork-inisn't anemergencyYou areasked,"Have y'allbeen busy?"Someonecalls forschedulingAllreceptionistsare busy andclient standsat deskNon-STATbecomesSTATStrayDogPatientmess youhave toclean upExtra petbrought forappointmentSomeonecurses atyou on thephone or inpersonClientupsetabout waittimeCatloose, nocarrierDuplicateclientprofileClientcomes into buy fleamedsNonchalantownerAnotherclinic issending yousomethingpDVMclosed,referred byvoicemail"What/Whypatient ontheboard?"Clientcomplainsabout thepriceStaffmemberhas mentalbreakdownClientrequestscurbsideserviceClient askswhere therestroom isDogfightExoticpetClient won'tcall ASPCAPoisonControlSomeonehangs upon you onthe phoneDeliverydriver askswhere todrop offStrayCatClientdoesn'tanswertheir phoneOverweightpatientClientneeds RXsame dayEmergencywork-inisn't anemergencyYou areasked,"Have y'allbeen busy?"Someonecalls forschedulingAllreceptionistsare busy andclient standsat deskNon-STATbecomesSTATStrayDog

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient mess you have to clean up
  2. Extra pet brought for appointment
  3. Someone curses at you on the phone or in person
  4. Client upset about wait time
  5. Cat loose, no carrier
  6. Duplicate client profile
  7. Client comes in to buy flea meds
  8. Nonchalant owner
  9. Another clinic is sending you something
  10. pDVM closed, referred by voicemail
  11. "What/Why patient on the board?"
  12. Client complains about the price
  13. Staff member has mental breakdown
  14. Client requests curbside service
  15. Client asks where the restroom is
  16. Dog fight
  17. Exotic pet
  18. Client won't call ASPCA Poison Control
  19. Someone hangs up on you on the phone
  20. Delivery driver asks where to drop off
  21. Stray Cat
  22. Client doesn't answer their phone
  23. Overweight patient
  24. Client needs RX same day
  25. Emergency work-in isn't an emergency
  26. You are asked, "Have y'all been busy?"
  27. Someone calls for scheduling
  28. All receptionists are busy and client stands at desk
  29. Non-STAT becomes STAT
  30. Stray Dog