You areasked,"Have y'allbeen busy?"DuplicateclientprofileSomeonecurses atyou on thephone or inpersonCatloose, nocarrierPatientmess youhave toclean upAllreceptionistsare busy andclient standsat deskClientupsetabout waittimeClient askswhere therestroom isClientdoesn'tanswertheir phoneEmergencywork-inisn't anemergencySomeonecalls forschedulingDogfight"What/Whypatient ontheboard?"Non-STATbecomesSTATClientneeds RXsame dayStrayCatClientcomes into buy fleamedsAnotherclinic issending yousomethingClientcomplainsabout thepriceNonchalantownerClientrequestscurbsideserviceExtra petbrought forappointmentOverweightpatientStrayDogClient won'tcall ASPCAPoisonControlpDVMclosed,referred byvoicemailDeliverydriver askswhere todrop offSomeonehangs upon you onthe phoneStaffmemberhas mentalbreakdownExoticpetYou areasked,"Have y'allbeen busy?"DuplicateclientprofileSomeonecurses atyou on thephone or inpersonCatloose, nocarrierPatientmess youhave toclean upAllreceptionistsare busy andclient standsat deskClientupsetabout waittimeClient askswhere therestroom isClientdoesn'tanswertheir phoneEmergencywork-inisn't anemergencySomeonecalls forschedulingDogfight"What/Whypatient ontheboard?"Non-STATbecomesSTATClientneeds RXsame dayStrayCatClientcomes into buy fleamedsAnotherclinic issending yousomethingClientcomplainsabout thepriceNonchalantownerClientrequestscurbsideserviceExtra petbrought forappointmentOverweightpatientStrayDogClient won'tcall ASPCAPoisonControlpDVMclosed,referred byvoicemailDeliverydriver askswhere todrop offSomeonehangs upon you onthe phoneStaffmemberhas mentalbreakdownExoticpet

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You are asked, "Have y'all been busy?"
  2. Duplicate client profile
  3. Someone curses at you on the phone or in person
  4. Cat loose, no carrier
  5. Patient mess you have to clean up
  6. All receptionists are busy and client stands at desk
  7. Client upset about wait time
  8. Client asks where the restroom is
  9. Client doesn't answer their phone
  10. Emergency work-in isn't an emergency
  11. Someone calls for scheduling
  12. Dog fight
  13. "What/Why patient on the board?"
  14. Non-STAT becomes STAT
  15. Client needs RX same day
  16. Stray Cat
  17. Client comes in to buy flea meds
  18. Another clinic is sending you something
  19. Client complains about the price
  20. Nonchalant owner
  21. Client requests curbside service
  22. Extra pet brought for appointment
  23. Overweight patient
  24. Stray Dog
  25. Client won't call ASPCA Poison Control
  26. pDVM closed, referred by voicemail
  27. Delivery driver asks where to drop off
  28. Someone hangs up on you on the phone
  29. Staff member has mental breakdown
  30. Exotic pet