You areasked,"Have y'allbeen busy?"DuplicateclientprofileClientcomes into buy fleamedsStrayCatClientupsetabout waittimeClientdoesn'tanswertheir phoneAnotherclinic issending yousomethingDeliverydriver askswhere todrop offClient won'tcall ASPCAPoisonControlSomeonecurses atyou on thephone or inpersonDogfightPatientmess youhave toclean upClientrequestscurbsideserviceExtra petbrought forappointment"What/Whypatient ontheboard?"Catloose, nocarrierNon-STATbecomesSTATClientcomplainsabout thepriceStrayDogSomeonecalls forschedulingSomeonehangs upon you onthe phoneClient askswhere therestroom isExoticpetpDVMclosed,referred byvoicemailOverweightpatientEmergencywork-inisn't anemergencyClientneeds RXsame dayNonchalantownerStaffmemberhas mentalbreakdownAllreceptionistsare busy andclient standsat deskYou areasked,"Have y'allbeen busy?"DuplicateclientprofileClientcomes into buy fleamedsStrayCatClientupsetabout waittimeClientdoesn'tanswertheir phoneAnotherclinic issending yousomethingDeliverydriver askswhere todrop offClient won'tcall ASPCAPoisonControlSomeonecurses atyou on thephone or inpersonDogfightPatientmess youhave toclean upClientrequestscurbsideserviceExtra petbrought forappointment"What/Whypatient ontheboard?"Catloose, nocarrierNon-STATbecomesSTATClientcomplainsabout thepriceStrayDogSomeonecalls forschedulingSomeonehangs upon you onthe phoneClient askswhere therestroom isExoticpetpDVMclosed,referred byvoicemailOverweightpatientEmergencywork-inisn't anemergencyClientneeds RXsame dayNonchalantownerStaffmemberhas mentalbreakdownAllreceptionistsare busy andclient standsat desk

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You are asked, "Have y'all been busy?"
  2. Duplicate client profile
  3. Client comes in to buy flea meds
  4. Stray Cat
  5. Client upset about wait time
  6. Client doesn't answer their phone
  7. Another clinic is sending you something
  8. Delivery driver asks where to drop off
  9. Client won't call ASPCA Poison Control
  10. Someone curses at you on the phone or in person
  11. Dog fight
  12. Patient mess you have to clean up
  13. Client requests curbside service
  14. Extra pet brought for appointment
  15. "What/Why patient on the board?"
  16. Cat loose, no carrier
  17. Non-STAT becomes STAT
  18. Client complains about the price
  19. Stray Dog
  20. Someone calls for scheduling
  21. Someone hangs up on you on the phone
  22. Client asks where the restroom is
  23. Exotic pet
  24. pDVM closed, referred by voicemail
  25. Overweight patient
  26. Emergency work-in isn't an emergency
  27. Client needs RX same day
  28. Nonchalant owner
  29. Staff member has mental breakdown
  30. All receptionists are busy and client stands at desk