OverweightpatientClientdoesn'tanswertheir phoneClientupsetabout waittime"What/Whypatient ontheboard?"pDVMclosed,referred byvoicemailSomeonehangs upon you onthe phoneStrayCatPatientmess youhave toclean upDogfightClientcomes into buy fleamedsClient won'tcall ASPCAPoisonControlAnotherclinic issending yousomethingCatloose, nocarrierYou areasked,"Have y'allbeen busy?"Extra petbrought forappointmentStrayDogClientcomplainsabout thepriceNonchalantownerAllreceptionistsare busy andclient standsat deskDeliverydriver askswhere todrop offSomeonecalls forschedulingSomeonecurses atyou on thephone or inpersonClientrequestscurbsideserviceClientneeds RXsame dayClient askswhere therestroom isEmergencywork-inisn't anemergencyStaffmemberhas mentalbreakdownNon-STATbecomesSTATDuplicateclientprofileExoticpetOverweightpatientClientdoesn'tanswertheir phoneClientupsetabout waittime"What/Whypatient ontheboard?"pDVMclosed,referred byvoicemailSomeonehangs upon you onthe phoneStrayCatPatientmess youhave toclean upDogfightClientcomes into buy fleamedsClient won'tcall ASPCAPoisonControlAnotherclinic issending yousomethingCatloose, nocarrierYou areasked,"Have y'allbeen busy?"Extra petbrought forappointmentStrayDogClientcomplainsabout thepriceNonchalantownerAllreceptionistsare busy andclient standsat deskDeliverydriver askswhere todrop offSomeonecalls forschedulingSomeonecurses atyou on thephone or inpersonClientrequestscurbsideserviceClientneeds RXsame dayClient askswhere therestroom isEmergencywork-inisn't anemergencyStaffmemberhas mentalbreakdownNon-STATbecomesSTATDuplicateclientprofileExoticpet

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Overweight patient
  2. Client doesn't answer their phone
  3. Client upset about wait time
  4. "What/Why patient on the board?"
  5. pDVM closed, referred by voicemail
  6. Someone hangs up on you on the phone
  7. Stray Cat
  8. Patient mess you have to clean up
  9. Dog fight
  10. Client comes in to buy flea meds
  11. Client won't call ASPCA Poison Control
  12. Another clinic is sending you something
  13. Cat loose, no carrier
  14. You are asked, "Have y'all been busy?"
  15. Extra pet brought for appointment
  16. Stray Dog
  17. Client complains about the price
  18. Nonchalant owner
  19. All receptionists are busy and client stands at desk
  20. Delivery driver asks where to drop off
  21. Someone calls for scheduling
  22. Someone curses at you on the phone or in person
  23. Client requests curbside service
  24. Client needs RX same day
  25. Client asks where the restroom is
  26. Emergency work-in isn't an emergency
  27. Staff member has mental breakdown
  28. Non-STAT becomes STAT
  29. Duplicate client profile
  30. Exotic pet