NonchalantownerpDVMclosed,referred byvoicemailDogfightSomeonehangs upon you onthe phoneSomeonecurses atyou on thephone or inpersonPatientmess youhave toclean upDuplicateclientprofileClientcomplainsabout thepriceClient won'tcall ASPCAPoisonControlClientneeds RXsame dayClientupsetabout waittimeOverweightpatientNon-STATbecomesSTATSomeonecalls forschedulingAllreceptionistsare busy andclient standsat desk"What/Whypatient ontheboard?"Anotherclinic issending yousomethingClientcomes into buy fleamedsStrayCatYou areasked,"Have y'allbeen busy?"Staffmemberhas mentalbreakdownCatloose, nocarrierExoticpetDeliverydriver askswhere todrop offStrayDogClientdoesn'tanswertheir phoneClient askswhere therestroom isEmergencywork-inisn't anemergencyExtra petbrought forappointmentClientrequestscurbsideserviceNonchalantownerpDVMclosed,referred byvoicemailDogfightSomeonehangs upon you onthe phoneSomeonecurses atyou on thephone or inpersonPatientmess youhave toclean upDuplicateclientprofileClientcomplainsabout thepriceClient won'tcall ASPCAPoisonControlClientneeds RXsame dayClientupsetabout waittimeOverweightpatientNon-STATbecomesSTATSomeonecalls forschedulingAllreceptionistsare busy andclient standsat desk"What/Whypatient ontheboard?"Anotherclinic issending yousomethingClientcomes into buy fleamedsStrayCatYou areasked,"Have y'allbeen busy?"Staffmemberhas mentalbreakdownCatloose, nocarrierExoticpetDeliverydriver askswhere todrop offStrayDogClientdoesn'tanswertheir phoneClient askswhere therestroom isEmergencywork-inisn't anemergencyExtra petbrought forappointmentClientrequestscurbsideservice

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nonchalant owner
  2. pDVM closed, referred by voicemail
  3. Dog fight
  4. Someone hangs up on you on the phone
  5. Someone curses at you on the phone or in person
  6. Patient mess you have to clean up
  7. Duplicate client profile
  8. Client complains about the price
  9. Client won't call ASPCA Poison Control
  10. Client needs RX same day
  11. Client upset about wait time
  12. Overweight patient
  13. Non-STAT becomes STAT
  14. Someone calls for scheduling
  15. All receptionists are busy and client stands at desk
  16. "What/Why patient on the board?"
  17. Another clinic is sending you something
  18. Client comes in to buy flea meds
  19. Stray Cat
  20. You are asked, "Have y'all been busy?"
  21. Staff member has mental breakdown
  22. Cat loose, no carrier
  23. Exotic pet
  24. Delivery driver asks where to drop off
  25. Stray Dog
  26. Client doesn't answer their phone
  27. Client asks where the restroom is
  28. Emergency work-in isn't an emergency
  29. Extra pet brought for appointment
  30. Client requests curbside service