NonchalantownerClientcomplainsabout thepriceDogfightpDVMclosed,referred byvoicemailExtra petbrought forappointmentPatientmess youhave toclean upDeliverydriver askswhere todrop offYou areasked,"Have y'allbeen busy?"Someonecalls forschedulingAnotherclinic issending yousomethingStrayCatCatloose, nocarrierStaffmemberhas mentalbreakdownAllreceptionistsare busy andclient standsat deskDuplicateclientprofile"What/Whypatient ontheboard?"ClientrequestscurbsideserviceClientdoesn'tanswertheir phoneClient won'tcall ASPCAPoisonControlNon-STATbecomesSTATClient askswhere therestroom isClientcomes into buy fleamedsClientneeds RXsame dayOverweightpatientExoticpetClientupsetabout waittimeStrayDogSomeonehangs upon you onthe phoneEmergencywork-inisn't anemergencySomeonecurses atyou on thephone or inpersonNonchalantownerClientcomplainsabout thepriceDogfightpDVMclosed,referred byvoicemailExtra petbrought forappointmentPatientmess youhave toclean upDeliverydriver askswhere todrop offYou areasked,"Have y'allbeen busy?"Someonecalls forschedulingAnotherclinic issending yousomethingStrayCatCatloose, nocarrierStaffmemberhas mentalbreakdownAllreceptionistsare busy andclient standsat deskDuplicateclientprofile"What/Whypatient ontheboard?"ClientrequestscurbsideserviceClientdoesn'tanswertheir phoneClient won'tcall ASPCAPoisonControlNon-STATbecomesSTATClient askswhere therestroom isClientcomes into buy fleamedsClientneeds RXsame dayOverweightpatientExoticpetClientupsetabout waittimeStrayDogSomeonehangs upon you onthe phoneEmergencywork-inisn't anemergencySomeonecurses atyou on thephone or inperson

Veterinary CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nonchalant owner
  2. Client complains about the price
  3. Dog fight
  4. pDVM closed, referred by voicemail
  5. Extra pet brought for appointment
  6. Patient mess you have to clean up
  7. Delivery driver asks where to drop off
  8. You are asked, "Have y'all been busy?"
  9. Someone calls for scheduling
  10. Another clinic is sending you something
  11. Stray Cat
  12. Cat loose, no carrier
  13. Staff member has mental breakdown
  14. All receptionists are busy and client stands at desk
  15. Duplicate client profile
  16. "What/Why patient on the board?"
  17. Client requests curbside service
  18. Client doesn't answer their phone
  19. Client won't call ASPCA Poison Control
  20. Non-STAT becomes STAT
  21. Client asks where the restroom is
  22. Client comes in to buy flea meds
  23. Client needs RX same day
  24. Overweight patient
  25. Exotic pet
  26. Client upset about wait time
  27. Stray Dog
  28. Someone hangs up on you on the phone
  29. Emergency work-in isn't an emergency
  30. Someone curses at you on the phone or in person