Madelinedrops/spillssomethingBlue pearlis tooexpensiveSomeonenot on thescheduleshows upTheprinteris angryEar infectionneeds to beseenurgentlyOwnerwill "find anew vet"Someonejust wantsa RabiesshotOther endis silentwhenansweringDr. Jaingets pagedto Nurse's/TreatmentNon-Clientwantsmeds/foodHCsClientis madRobocallClientswearsSomeonewants to speakto management(And won't saywhy)>10 minphonecallO requests tospeak to asstafteransweringtheir questionO wantsballparkestimateNOWDr. Jainsqueezessomethingin"Run thistransactionoffline?"Alii needsmorefoodO wantswritten RxFaxed/Emailed"HeyShorty"Jaelynn getscovered in abodily fluid"Even foremergencycases?!"O SelfDiagnoses/MedicatesSomeonejustmoved tothe areaO calls forsick petafter10am"Thevoicemailsays you'reclosed"New clientwill "callback"O is askingfor someone(staff) inparticularStaplerjamsPet atesomethingbizarreO no-showsappointmentCat isn't incarrier/ Dogdoesn'thave leashImpromedcrashesO is usingtheir carbluetoothto callClient orstaffpushespull doorKYB isFlushedA PamCalledAregularcallsClient hasbeen herefor "XXyears"OwnerDisregardsDVMinstructions"I justspoke tosomeonethere"O parksby thewrongside doorNew ClientWalks in toEstablishStaffmember hasa mentalbreakdownClient wehaven'tseen in >3years callsO wantstheir RXTODAYUrineD/OOn holdwithanotherclinicSpayded/DistempermentO is anurseCoughingdog walksin frontdoorO walks in forRx/Food (didnot requestahead oftime)Clientshares fartoo muchinformationO asksaboutboardingSomeonebrings ustreats :)Non Clientasks if weseebirds/reptilesDVM returnsmessagecenter to officestaff (That wedon't need)Pharmacyfaxes RxrequestPhonecalldropsO justwants anantibioticMadelinedrops/spillssomethingBlue pearlis tooexpensiveSomeonenot on thescheduleshows upTheprinteris angryEar infectionneeds to beseenurgentlyOwnerwill "find anew vet"Someonejust wantsa RabiesshotOther endis silentwhenansweringDr. Jaingets pagedto Nurse's/TreatmentNon-Clientwantsmeds/foodHCsClientis madRobocallClientswearsSomeonewants to speakto management(And won't saywhy)>10 minphonecallO requests tospeak to asstafteransweringtheir questionO wantsballparkestimateNOWDr. Jainsqueezessomethingin"Run thistransactionoffline?"Alii needsmorefoodO wantswritten RxFaxed/Emailed"HeyShorty"Jaelynn getscovered in abodily fluid"Even foremergencycases?!"O SelfDiagnoses/MedicatesSomeonejustmoved tothe areaO calls forsick petafter10am"Thevoicemailsays you'reclosed"New clientwill "callback"O is askingfor someone(staff) inparticularStaplerjamsPet atesomethingbizarreO no-showsappointmentCat isn't incarrier/ Dogdoesn'thave leashImpromedcrashesO is usingtheir carbluetoothto callClient orstaffpushespull doorKYB isFlushedA PamCalledAregularcallsClient hasbeen herefor "XXyears"OwnerDisregardsDVMinstructions"I justspoke tosomeonethere"O parksby thewrongside doorNew ClientWalks in toEstablishStaffmember hasa mentalbreakdownClient wehaven'tseen in >3years callsO wantstheir RXTODAYUrineD/OOn holdwithanotherclinicSpayded/DistempermentO is anurseCoughingdog walksin frontdoorO walks in forRx/Food (didnot requestahead oftime)Clientshares fartoo muchinformationO asksaboutboardingSomeonebrings ustreats :)Non Clientasks if weseebirds/reptilesDVM returnsmessagecenter to officestaff (That wedon't need)Pharmacyfaxes RxrequestPhonecalldropsO justwants anantibiotic

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Madeline drops/spills something
  2. Blue pearl is too expensive
  3. Someone not on the schedule shows up
  4. The printer is angry
  5. Ear infection needs to be seen urgently
  6. Owner will "find a new vet"
  7. Someone just wants a Rabies shot
  8. Other end is silent when answering
  9. Dr. Jain gets paged to Nurse's/ Treatment
  10. Non-Client wants meds/food
  11. HCs Client is mad
  12. Robocall
  13. Client swears
  14. Someone wants to speak to management (And won't say why)
  15. >10 min phone call
  16. O requests to speak to asst after answering their question
  17. O wants ballpark estimate NOW
  18. Dr. Jain squeezes something in
  19. "Run this transaction offline?"
  20. Alii needs more food
  21. O wants written Rx Faxed/Emailed
  22. "Hey Shorty"
  23. Jaelynn gets covered in a bodily fluid
  24. "Even for emergency cases?!"
  25. O Self Diagnoses/ Medicates
  26. Someone just moved to the area
  27. O calls for sick pet after 10am
  28. "The voicemail says you're closed"
  29. New client will "call back"
  30. O is asking for someone (staff) in particular
  31. Stapler jams
  32. Pet ate something bizarre
  33. O no-shows appointment
  34. Cat isn't in carrier/ Dog doesn't have leash
  35. Impromed crashes
  36. O is using their car bluetooth to call
  37. Client or staff pushes pull door
  38. KYB is Flushed
  39. A Pam Called
  40. A regular calls
  41. Client has been here for "XX years"
  42. Owner Disregards DVM instructions
  43. "I just spoke to someone there"
  44. O parks by the wrong side door
  45. New Client Walks in to Establish
  46. Staff member has a mental breakdown
  47. Client we haven't seen in >3 years calls
  48. O wants their RX TODAY
  49. Urine D/O
  50. On hold with another clinic
  51. Spayded/ Distemperment
  52. O is a nurse
  53. Coughing dog walks in front door
  54. O walks in for Rx/Food (did not request ahead of time)
  55. Client shares far too much information
  56. O asks about boarding
  57. Someone brings us treats :)
  58. Non Client asks if we see birds/reptiles
  59. DVM returns message center to office staff (That we don't need)
  60. Pharmacy faxes Rx request
  61. Phone call drops
  62. O just wants an antibiotic