Other endis silentwhenansweringO calls forsick petafter10amStaplerjamsO SelfDiagnoses/MedicatesNon-Clientwantsmeds/foodCoughingdog walksin frontdoorPharmacyfaxes RxrequestRobocallO no-showsappointmentImpromedcrashesMadelinedrops/spillssomethingNew clientwill "callback"New ClientWalks in toEstablishDr. Jaingets pagedto Nurse's/TreatmentO wantswritten RxFaxed/EmailedPet atesomethingbizarreDr. JainsqueezessomethinginO justwants anantibioticSomeonenot on thescheduleshows up"HeyShorty"Client orstaffpushespull doorSomeonejustmoved tothe areaO requests tospeak to asstafteransweringtheir questionClientshares fartoo muchinformationA PamCalledKYB isFlushedSomeonejust wantsa RabiesshotSomeonewants to speakto management(And won't saywhy)Jaelynn getscovered in abodily fluidEar infectionneeds to beseenurgentlyUrineD/OO walks in forRx/Food (didnot requestahead oftime)>10 minphonecallOwnerwill "find anew vet"O is askingfor someone(staff) inparticularSpayded/Distemperment"I justspoke tosomeonethere"O is usingtheir carbluetoothto callAlii needsmorefoodOwnerDisregardsDVMinstructionsNon Clientasks if weseebirds/reptiles"Thevoicemailsays you'reclosed"Someonebrings ustreats :)Theprinteris angryStaffmember hasa mentalbreakdownCat isn't incarrier/ Dogdoesn'thave leashO parksby thewrongside doorO is anurseHCsClientis madPhonecalldropsO wantstheir RXTODAYO asksaboutboarding"Even foremergencycases?!"AregularcallsClient wehaven'tseen in >3years callsO wantsballparkestimateNOWOn holdwithanotherclinicClientswears"Run thistransactionoffline?"DVM returnsmessagecenter to officestaff (That wedon't need)Blue pearlis tooexpensiveClient hasbeen herefor "XXyears"Other endis silentwhenansweringO calls forsick petafter10amStaplerjamsO SelfDiagnoses/MedicatesNon-Clientwantsmeds/foodCoughingdog walksin frontdoorPharmacyfaxes RxrequestRobocallO no-showsappointmentImpromedcrashesMadelinedrops/spillssomethingNew clientwill "callback"New ClientWalks in toEstablishDr. Jaingets pagedto Nurse's/TreatmentO wantswritten RxFaxed/EmailedPet atesomethingbizarreDr. JainsqueezessomethinginO justwants anantibioticSomeonenot on thescheduleshows up"HeyShorty"Client orstaffpushespull doorSomeonejustmoved tothe areaO requests tospeak to asstafteransweringtheir questionClientshares fartoo muchinformationA PamCalledKYB isFlushedSomeonejust wantsa RabiesshotSomeonewants to speakto management(And won't saywhy)Jaelynn getscovered in abodily fluidEar infectionneeds to beseenurgentlyUrineD/OO walks in forRx/Food (didnot requestahead oftime)>10 minphonecallOwnerwill "find anew vet"O is askingfor someone(staff) inparticularSpayded/Distemperment"I justspoke tosomeonethere"O is usingtheir carbluetoothto callAlii needsmorefoodOwnerDisregardsDVMinstructionsNon Clientasks if weseebirds/reptiles"Thevoicemailsays you'reclosed"Someonebrings ustreats :)Theprinteris angryStaffmember hasa mentalbreakdownCat isn't incarrier/ Dogdoesn'thave leashO parksby thewrongside doorO is anurseHCsClientis madPhonecalldropsO wantstheir RXTODAYO asksaboutboarding"Even foremergencycases?!"AregularcallsClient wehaven'tseen in >3years callsO wantsballparkestimateNOWOn holdwithanotherclinicClientswears"Run thistransactionoffline?"DVM returnsmessagecenter to officestaff (That wedon't need)Blue pearlis tooexpensiveClient hasbeen herefor "XXyears"

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Other end is silent when answering
  2. O calls for sick pet after 10am
  3. Stapler jams
  4. O Self Diagnoses/ Medicates
  5. Non-Client wants meds/food
  6. Coughing dog walks in front door
  7. Pharmacy faxes Rx request
  8. Robocall
  9. O no-shows appointment
  10. Impromed crashes
  11. Madeline drops/spills something
  12. New client will "call back"
  13. New Client Walks in to Establish
  14. Dr. Jain gets paged to Nurse's/ Treatment
  15. O wants written Rx Faxed/Emailed
  16. Pet ate something bizarre
  17. Dr. Jain squeezes something in
  18. O just wants an antibiotic
  19. Someone not on the schedule shows up
  20. "Hey Shorty"
  21. Client or staff pushes pull door
  22. Someone just moved to the area
  23. O requests to speak to asst after answering their question
  24. Client shares far too much information
  25. A Pam Called
  26. KYB is Flushed
  27. Someone just wants a Rabies shot
  28. Someone wants to speak to management (And won't say why)
  29. Jaelynn gets covered in a bodily fluid
  30. Ear infection needs to be seen urgently
  31. Urine D/O
  32. O walks in for Rx/Food (did not request ahead of time)
  33. >10 min phone call
  34. Owner will "find a new vet"
  35. O is asking for someone (staff) in particular
  36. Spayded/ Distemperment
  37. "I just spoke to someone there"
  38. O is using their car bluetooth to call
  39. Alii needs more food
  40. Owner Disregards DVM instructions
  41. Non Client asks if we see birds/reptiles
  42. "The voicemail says you're closed"
  43. Someone brings us treats :)
  44. The printer is angry
  45. Staff member has a mental breakdown
  46. Cat isn't in carrier/ Dog doesn't have leash
  47. O parks by the wrong side door
  48. O is a nurse
  49. HCs Client is mad
  50. Phone call drops
  51. O wants their RX TODAY
  52. O asks about boarding
  53. "Even for emergency cases?!"
  54. A regular calls
  55. Client we haven't seen in >3 years calls
  56. O wants ballpark estimate NOW
  57. On hold with another clinic
  58. Client swears
  59. "Run this transaction offline?"
  60. DVM returns message center to office staff (That we don't need)
  61. Blue pearl is too expensive
  62. Client has been here for "XX years"