OwnerDisregardsDVMinstructionsUrineD/OImpromedcrashes"I justspoke tosomeonethere"Someonejust wantsa Rabiesshot"Even foremergencycases?!"Aregularcalls>10 minphonecallEar infectionneeds to beseenurgentlyCoughingdog walksin frontdoorBlue pearlis tooexpensiveO is askingfor someone(staff) inparticularRobocallO parksby thewrongside doorMadelinedrops/spillssomethingSomeonebrings ustreats :)O wantstheir RXTODAYNon Clientasks if weseebirds/reptilesHCsClientis madJaelynn getscovered in abodily fluidNew clientwill "callback"DVM returnsmessagecenter to officestaff (That wedon't need)Client orstaffpushespull doorClient wehaven'tseen in >3years callsTheprinteris angryA PamCalledPharmacyfaxes RxrequestDr. Jaingets pagedto Nurse's/TreatmentDr. JainsqueezessomethinginNon-Clientwantsmeds/foodClientshares fartoo muchinformationOther endis silentwhenansweringNew ClientWalks in toEstablishSomeonenot on thescheduleshows upStaffmember hasa mentalbreakdownO wantswritten RxFaxed/EmailedKYB isFlushedOwnerwill "find anew vet"O wantsballparkestimateNOWPet atesomethingbizarreSpayded/DistempermentO is anurse"Thevoicemailsays you'reclosed"O requests tospeak to asstafteransweringtheir questionPhonecalldropsCat isn't incarrier/ Dogdoesn'thave leashO justwants anantibioticOn holdwithanotherclinic"HeyShorty"O is usingtheir carbluetoothto callO SelfDiagnoses/Medicates"Run thistransactionoffline?"Alii needsmorefoodO walks in forRx/Food (didnot requestahead oftime)Client hasbeen herefor "XXyears"O no-showsappointmentClientswearsSomeonewants to speakto management(And won't saywhy)O asksaboutboardingSomeonejustmoved tothe areaO calls forsick petafter10amStaplerjamsOwnerDisregardsDVMinstructionsUrineD/OImpromedcrashes"I justspoke tosomeonethere"Someonejust wantsa Rabiesshot"Even foremergencycases?!"Aregularcalls>10 minphonecallEar infectionneeds to beseenurgentlyCoughingdog walksin frontdoorBlue pearlis tooexpensiveO is askingfor someone(staff) inparticularRobocallO parksby thewrongside doorMadelinedrops/spillssomethingSomeonebrings ustreats :)O wantstheir RXTODAYNon Clientasks if weseebirds/reptilesHCsClientis madJaelynn getscovered in abodily fluidNew clientwill "callback"DVM returnsmessagecenter to officestaff (That wedon't need)Client orstaffpushespull doorClient wehaven'tseen in >3years callsTheprinteris angryA PamCalledPharmacyfaxes RxrequestDr. Jaingets pagedto Nurse's/TreatmentDr. JainsqueezessomethinginNon-Clientwantsmeds/foodClientshares fartoo muchinformationOther endis silentwhenansweringNew ClientWalks in toEstablishSomeonenot on thescheduleshows upStaffmember hasa mentalbreakdownO wantswritten RxFaxed/EmailedKYB isFlushedOwnerwill "find anew vet"O wantsballparkestimateNOWPet atesomethingbizarreSpayded/DistempermentO is anurse"Thevoicemailsays you'reclosed"O requests tospeak to asstafteransweringtheir questionPhonecalldropsCat isn't incarrier/ Dogdoesn'thave leashO justwants anantibioticOn holdwithanotherclinic"HeyShorty"O is usingtheir carbluetoothto callO SelfDiagnoses/Medicates"Run thistransactionoffline?"Alii needsmorefoodO walks in forRx/Food (didnot requestahead oftime)Client hasbeen herefor "XXyears"O no-showsappointmentClientswearsSomeonewants to speakto management(And won't saywhy)O asksaboutboardingSomeonejustmoved tothe areaO calls forsick petafter10amStaplerjams

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner Disregards DVM instructions
  2. Urine D/O
  3. Impromed crashes
  4. "I just spoke to someone there"
  5. Someone just wants a Rabies shot
  6. "Even for emergency cases?!"
  7. A regular calls
  8. >10 min phone call
  9. Ear infection needs to be seen urgently
  10. Coughing dog walks in front door
  11. Blue pearl is too expensive
  12. O is asking for someone (staff) in particular
  13. Robocall
  14. O parks by the wrong side door
  15. Madeline drops/spills something
  16. Someone brings us treats :)
  17. O wants their RX TODAY
  18. Non Client asks if we see birds/reptiles
  19. HCs Client is mad
  20. Jaelynn gets covered in a bodily fluid
  21. New client will "call back"
  22. DVM returns message center to office staff (That we don't need)
  23. Client or staff pushes pull door
  24. Client we haven't seen in >3 years calls
  25. The printer is angry
  26. A Pam Called
  27. Pharmacy faxes Rx request
  28. Dr. Jain gets paged to Nurse's/ Treatment
  29. Dr. Jain squeezes something in
  30. Non-Client wants meds/food
  31. Client shares far too much information
  32. Other end is silent when answering
  33. New Client Walks in to Establish
  34. Someone not on the schedule shows up
  35. Staff member has a mental breakdown
  36. O wants written Rx Faxed/Emailed
  37. KYB is Flushed
  38. Owner will "find a new vet"
  39. O wants ballpark estimate NOW
  40. Pet ate something bizarre
  41. Spayded/ Distemperment
  42. O is a nurse
  43. "The voicemail says you're closed"
  44. O requests to speak to asst after answering their question
  45. Phone call drops
  46. Cat isn't in carrier/ Dog doesn't have leash
  47. O just wants an antibiotic
  48. On hold with another clinic
  49. "Hey Shorty"
  50. O is using their car bluetooth to call
  51. O Self Diagnoses/ Medicates
  52. "Run this transaction offline?"
  53. Alii needs more food
  54. O walks in for Rx/Food (did not request ahead of time)
  55. Client has been here for "XX years"
  56. O no-shows appointment
  57. Client swears
  58. Someone wants to speak to management (And won't say why)
  59. O asks about boarding
  60. Someone just moved to the area
  61. O calls for sick pet after 10am
  62. Stapler jams