Client orstaffpushespull doorO requests tospeak to asstafteransweringtheir questionOn holdwithanotherclinicNon-Clientwantsmeds/foodO justwants anantibioticBlue pearlis tooexpensiveStaplerjamsOther endis silentwhenansweringO is askingfor someone(staff) inparticularHCsClientis madO SelfDiagnoses/MedicatesOwnerwill "find anew vet"Madelinedrops/spillssomethingImpromedcrashesStaffmember hasa mentalbreakdownDVM returnsmessagecenter to officestaff (That wedon't need)O walks in forRx/Food (didnot requestahead oftime)Someonenot on thescheduleshows upClientswearsOwnerDisregardsDVMinstructionsCoughingdog walksin frontdoorAregularcallsO wantsballparkestimateNOWNon Clientasks if weseebirds/reptiles"HeyShorty"KYB isFlushedSomeonejustmoved tothe areaDr. Jaingets pagedto Nurse's/TreatmentNew clientwill "callback"New ClientWalks in toEstablishDr. JainsqueezessomethinginEar infectionneeds to beseenurgentlySomeonebrings ustreats :)O calls forsick petafter10amO wantswritten RxFaxed/EmailedSpayded/DistempermentA PamCalledPharmacyfaxes RxrequestClientshares fartoo muchinformation"I justspoke tosomeonethere"Cat isn't incarrier/ Dogdoesn'thave leash>10 minphonecallO parksby thewrongside doorO is usingtheir carbluetoothto callO asksaboutboardingO wantstheir RXTODAY"Run thistransactionoffline?"O is anursePet atesomethingbizarreTheprinteris angry"Thevoicemailsays you'reclosed""Even foremergencycases?!"O no-showsappointmentJaelynn getscovered in abodily fluidSomeonewants to speakto management(And won't saywhy)Alii needsmorefoodClient wehaven'tseen in >3years callsRobocallSomeonejust wantsa RabiesshotUrineD/OPhonecalldropsClient hasbeen herefor "XXyears"Client orstaffpushespull doorO requests tospeak to asstafteransweringtheir questionOn holdwithanotherclinicNon-Clientwantsmeds/foodO justwants anantibioticBlue pearlis tooexpensiveStaplerjamsOther endis silentwhenansweringO is askingfor someone(staff) inparticularHCsClientis madO SelfDiagnoses/MedicatesOwnerwill "find anew vet"Madelinedrops/spillssomethingImpromedcrashesStaffmember hasa mentalbreakdownDVM returnsmessagecenter to officestaff (That wedon't need)O walks in forRx/Food (didnot requestahead oftime)Someonenot on thescheduleshows upClientswearsOwnerDisregardsDVMinstructionsCoughingdog walksin frontdoorAregularcallsO wantsballparkestimateNOWNon Clientasks if weseebirds/reptiles"HeyShorty"KYB isFlushedSomeonejustmoved tothe areaDr. Jaingets pagedto Nurse's/TreatmentNew clientwill "callback"New ClientWalks in toEstablishDr. JainsqueezessomethinginEar infectionneeds to beseenurgentlySomeonebrings ustreats :)O calls forsick petafter10amO wantswritten RxFaxed/EmailedSpayded/DistempermentA PamCalledPharmacyfaxes RxrequestClientshares fartoo muchinformation"I justspoke tosomeonethere"Cat isn't incarrier/ Dogdoesn'thave leash>10 minphonecallO parksby thewrongside doorO is usingtheir carbluetoothto callO asksaboutboardingO wantstheir RXTODAY"Run thistransactionoffline?"O is anursePet atesomethingbizarreTheprinteris angry"Thevoicemailsays you'reclosed""Even foremergencycases?!"O no-showsappointmentJaelynn getscovered in abodily fluidSomeonewants to speakto management(And won't saywhy)Alii needsmorefoodClient wehaven'tseen in >3years callsRobocallSomeonejust wantsa RabiesshotUrineD/OPhonecalldropsClient hasbeen herefor "XXyears"

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client or staff pushes pull door
  2. O requests to speak to asst after answering their question
  3. On hold with another clinic
  4. Non-Client wants meds/food
  5. O just wants an antibiotic
  6. Blue pearl is too expensive
  7. Stapler jams
  8. Other end is silent when answering
  9. O is asking for someone (staff) in particular
  10. HCs Client is mad
  11. O Self Diagnoses/ Medicates
  12. Owner will "find a new vet"
  13. Madeline drops/spills something
  14. Impromed crashes
  15. Staff member has a mental breakdown
  16. DVM returns message center to office staff (That we don't need)
  17. O walks in for Rx/Food (did not request ahead of time)
  18. Someone not on the schedule shows up
  19. Client swears
  20. Owner Disregards DVM instructions
  21. Coughing dog walks in front door
  22. A regular calls
  23. O wants ballpark estimate NOW
  24. Non Client asks if we see birds/reptiles
  25. "Hey Shorty"
  26. KYB is Flushed
  27. Someone just moved to the area
  28. Dr. Jain gets paged to Nurse's/ Treatment
  29. New client will "call back"
  30. New Client Walks in to Establish
  31. Dr. Jain squeezes something in
  32. Ear infection needs to be seen urgently
  33. Someone brings us treats :)
  34. O calls for sick pet after 10am
  35. O wants written Rx Faxed/Emailed
  36. Spayded/ Distemperment
  37. A Pam Called
  38. Pharmacy faxes Rx request
  39. Client shares far too much information
  40. "I just spoke to someone there"
  41. Cat isn't in carrier/ Dog doesn't have leash
  42. >10 min phone call
  43. O parks by the wrong side door
  44. O is using their car bluetooth to call
  45. O asks about boarding
  46. O wants their RX TODAY
  47. "Run this transaction offline?"
  48. O is a nurse
  49. Pet ate something bizarre
  50. The printer is angry
  51. "The voicemail says you're closed"
  52. "Even for emergency cases?!"
  53. O no-shows appointment
  54. Jaelynn gets covered in a bodily fluid
  55. Someone wants to speak to management (And won't say why)
  56. Alii needs more food
  57. Client we haven't seen in >3 years calls
  58. Robocall
  59. Someone just wants a Rabies shot
  60. Urine D/O
  61. Phone call drops
  62. Client has been here for "XX years"