UrineD/OO wantstheir RXTODAY"Thevoicemailsays you'reclosed"RobocallImpromedcrashesPet atesomethingbizarreStaplerjamsClient wehaven'tseen in >3years callsClientswearsO is anurseA PamCalledO justwants anantibiotic"I justspoke tosomeonethere"O no-showsappointmentO wantsballparkestimateNOWO wantswritten RxFaxed/EmailedDr. JainsqueezessomethinginO is askingfor someone(staff) inparticularJaelynn getscovered in abodily fluidO is usingtheir carbluetoothto callCoughingdog walksin frontdoorO parksby thewrongside doorBlue pearlis tooexpensiveDVM returnsmessagecenter to officestaff (That wedon't need)AregularcallsNew clientwill "callback"Dr. Jaingets pagedto Nurse's/TreatmentClientshares fartoo muchinformationTheprinteris angry>10 minphonecallSpayded/DistempermentStaffmember hasa mentalbreakdownOther endis silentwhenansweringPhonecalldropsNon-Clientwantsmeds/foodO requests tospeak to asstafteransweringtheir questionKYB isFlushed"Run thistransactionoffline?"New ClientWalks in toEstablishSomeonejust wantsa RabiesshotO SelfDiagnoses/MedicatesClient hasbeen herefor "XXyears"Someonenot on thescheduleshows upHCsClientis madMadelinedrops/spillssomethingOwnerwill "find anew vet""HeyShorty"O calls forsick petafter10amCat isn't incarrier/ Dogdoesn'thave leashOwnerDisregardsDVMinstructionsNon Clientasks if weseebirds/reptilesEar infectionneeds to beseenurgentlyOn holdwithanotherclinicSomeonejustmoved tothe areaO walks in forRx/Food (didnot requestahead oftime)O asksaboutboardingSomeonewants to speakto management(And won't saywhy)Pharmacyfaxes Rxrequest"Even foremergencycases?!"Alii needsmorefoodClient orstaffpushespull doorSomeonebrings ustreats :)UrineD/OO wantstheir RXTODAY"Thevoicemailsays you'reclosed"RobocallImpromedcrashesPet atesomethingbizarreStaplerjamsClient wehaven'tseen in >3years callsClientswearsO is anurseA PamCalledO justwants anantibiotic"I justspoke tosomeonethere"O no-showsappointmentO wantsballparkestimateNOWO wantswritten RxFaxed/EmailedDr. JainsqueezessomethinginO is askingfor someone(staff) inparticularJaelynn getscovered in abodily fluidO is usingtheir carbluetoothto callCoughingdog walksin frontdoorO parksby thewrongside doorBlue pearlis tooexpensiveDVM returnsmessagecenter to officestaff (That wedon't need)AregularcallsNew clientwill "callback"Dr. Jaingets pagedto Nurse's/TreatmentClientshares fartoo muchinformationTheprinteris angry>10 minphonecallSpayded/DistempermentStaffmember hasa mentalbreakdownOther endis silentwhenansweringPhonecalldropsNon-Clientwantsmeds/foodO requests tospeak to asstafteransweringtheir questionKYB isFlushed"Run thistransactionoffline?"New ClientWalks in toEstablishSomeonejust wantsa RabiesshotO SelfDiagnoses/MedicatesClient hasbeen herefor "XXyears"Someonenot on thescheduleshows upHCsClientis madMadelinedrops/spillssomethingOwnerwill "find anew vet""HeyShorty"O calls forsick petafter10amCat isn't incarrier/ Dogdoesn'thave leashOwnerDisregardsDVMinstructionsNon Clientasks if weseebirds/reptilesEar infectionneeds to beseenurgentlyOn holdwithanotherclinicSomeonejustmoved tothe areaO walks in forRx/Food (didnot requestahead oftime)O asksaboutboardingSomeonewants to speakto management(And won't saywhy)Pharmacyfaxes Rxrequest"Even foremergencycases?!"Alii needsmorefoodClient orstaffpushespull doorSomeonebrings ustreats :)

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Urine D/O
  2. O wants their RX TODAY
  3. "The voicemail says you're closed"
  4. Robocall
  5. Impromed crashes
  6. Pet ate something bizarre
  7. Stapler jams
  8. Client we haven't seen in >3 years calls
  9. Client swears
  10. O is a nurse
  11. A Pam Called
  12. O just wants an antibiotic
  13. "I just spoke to someone there"
  14. O no-shows appointment
  15. O wants ballpark estimate NOW
  16. O wants written Rx Faxed/Emailed
  17. Dr. Jain squeezes something in
  18. O is asking for someone (staff) in particular
  19. Jaelynn gets covered in a bodily fluid
  20. O is using their car bluetooth to call
  21. Coughing dog walks in front door
  22. O parks by the wrong side door
  23. Blue pearl is too expensive
  24. DVM returns message center to office staff (That we don't need)
  25. A regular calls
  26. New client will "call back"
  27. Dr. Jain gets paged to Nurse's/ Treatment
  28. Client shares far too much information
  29. The printer is angry
  30. >10 min phone call
  31. Spayded/ Distemperment
  32. Staff member has a mental breakdown
  33. Other end is silent when answering
  34. Phone call drops
  35. Non-Client wants meds/food
  36. O requests to speak to asst after answering their question
  37. KYB is Flushed
  38. "Run this transaction offline?"
  39. New Client Walks in to Establish
  40. Someone just wants a Rabies shot
  41. O Self Diagnoses/ Medicates
  42. Client has been here for "XX years"
  43. Someone not on the schedule shows up
  44. HCs Client is mad
  45. Madeline drops/spills something
  46. Owner will "find a new vet"
  47. "Hey Shorty"
  48. O calls for sick pet after 10am
  49. Cat isn't in carrier/ Dog doesn't have leash
  50. Owner Disregards DVM instructions
  51. Non Client asks if we see birds/reptiles
  52. Ear infection needs to be seen urgently
  53. On hold with another clinic
  54. Someone just moved to the area
  55. O walks in for Rx/Food (did not request ahead of time)
  56. O asks about boarding
  57. Someone wants to speak to management (And won't say why)
  58. Pharmacy faxes Rx request
  59. "Even for emergency cases?!"
  60. Alii needs more food
  61. Client or staff pushes pull door
  62. Someone brings us treats :)