Someonenot on thescheduleshows upClientshares fartoo muchinformationSomeonewants to speakto management(And won't saywhy)Non Clientasks if weseebirds/reptilesO wantsballparkestimateNOW"Run thistransactionoffline?"O requests tospeak to asstafteransweringtheir questionRobocallPet atesomethingbizarreOther endis silentwhenansweringO wantstheir RXTODAYJaelynn getscovered in abodily fluidUrineD/ODr. Jaingets pagedto Nurse's/TreatmentHCsClientis mad>10 minphonecallA PamCalledSomeonejust wantsa RabiesshotO walks in forRx/Food (didnot requestahead oftime)KYB isFlushedDVM returnsmessagecenter to officestaff (That wedon't need)Client hasbeen herefor "XXyears"Someonebrings ustreats :)O calls forsick petafter10amO justwants anantibioticClient wehaven'tseen in >3years callsOwnerwill "find anew vet"Alii needsmorefoodTheprinteris angryO is usingtheir carbluetoothto callStaplerjamsEar infectionneeds to beseenurgentlyBlue pearlis tooexpensiveImpromedcrashes"Thevoicemailsays you'reclosed""I justspoke tosomeonethere"On holdwithanotherclinicPharmacyfaxes RxrequestO no-showsappointmentStaffmember hasa mentalbreakdownO wantswritten RxFaxed/EmailedPhonecalldropsCat isn't incarrier/ Dogdoesn'thave leash"Even foremergencycases?!"Spayded/DistempermentMadelinedrops/spillssomethingO parksby thewrongside doorCoughingdog walksin frontdoorOwnerDisregardsDVMinstructionsClientswearsO asksaboutboardingAregularcallsSomeonejustmoved tothe areaNew ClientWalks in toEstablishNew clientwill "callback"O is anurseNon-Clientwantsmeds/food"HeyShorty"Dr. JainsqueezessomethinginClient orstaffpushespull doorO is askingfor someone(staff) inparticularO SelfDiagnoses/MedicatesSomeonenot on thescheduleshows upClientshares fartoo muchinformationSomeonewants to speakto management(And won't saywhy)Non Clientasks if weseebirds/reptilesO wantsballparkestimateNOW"Run thistransactionoffline?"O requests tospeak to asstafteransweringtheir questionRobocallPet atesomethingbizarreOther endis silentwhenansweringO wantstheir RXTODAYJaelynn getscovered in abodily fluidUrineD/ODr. Jaingets pagedto Nurse's/TreatmentHCsClientis mad>10 minphonecallA PamCalledSomeonejust wantsa RabiesshotO walks in forRx/Food (didnot requestahead oftime)KYB isFlushedDVM returnsmessagecenter to officestaff (That wedon't need)Client hasbeen herefor "XXyears"Someonebrings ustreats :)O calls forsick petafter10amO justwants anantibioticClient wehaven'tseen in >3years callsOwnerwill "find anew vet"Alii needsmorefoodTheprinteris angryO is usingtheir carbluetoothto callStaplerjamsEar infectionneeds to beseenurgentlyBlue pearlis tooexpensiveImpromedcrashes"Thevoicemailsays you'reclosed""I justspoke tosomeonethere"On holdwithanotherclinicPharmacyfaxes RxrequestO no-showsappointmentStaffmember hasa mentalbreakdownO wantswritten RxFaxed/EmailedPhonecalldropsCat isn't incarrier/ Dogdoesn'thave leash"Even foremergencycases?!"Spayded/DistempermentMadelinedrops/spillssomethingO parksby thewrongside doorCoughingdog walksin frontdoorOwnerDisregardsDVMinstructionsClientswearsO asksaboutboardingAregularcallsSomeonejustmoved tothe areaNew ClientWalks in toEstablishNew clientwill "callback"O is anurseNon-Clientwantsmeds/food"HeyShorty"Dr. JainsqueezessomethinginClient orstaffpushespull doorO is askingfor someone(staff) inparticularO SelfDiagnoses/Medicates

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone not on the schedule shows up
  2. Client shares far too much information
  3. Someone wants to speak to management (And won't say why)
  4. Non Client asks if we see birds/reptiles
  5. O wants ballpark estimate NOW
  6. "Run this transaction offline?"
  7. O requests to speak to asst after answering their question
  8. Robocall
  9. Pet ate something bizarre
  10. Other end is silent when answering
  11. O wants their RX TODAY
  12. Jaelynn gets covered in a bodily fluid
  13. Urine D/O
  14. Dr. Jain gets paged to Nurse's/ Treatment
  15. HCs Client is mad
  16. >10 min phone call
  17. A Pam Called
  18. Someone just wants a Rabies shot
  19. O walks in for Rx/Food (did not request ahead of time)
  20. KYB is Flushed
  21. DVM returns message center to office staff (That we don't need)
  22. Client has been here for "XX years"
  23. Someone brings us treats :)
  24. O calls for sick pet after 10am
  25. O just wants an antibiotic
  26. Client we haven't seen in >3 years calls
  27. Owner will "find a new vet"
  28. Alii needs more food
  29. The printer is angry
  30. O is using their car bluetooth to call
  31. Stapler jams
  32. Ear infection needs to be seen urgently
  33. Blue pearl is too expensive
  34. Impromed crashes
  35. "The voicemail says you're closed"
  36. "I just spoke to someone there"
  37. On hold with another clinic
  38. Pharmacy faxes Rx request
  39. O no-shows appointment
  40. Staff member has a mental breakdown
  41. O wants written Rx Faxed/Emailed
  42. Phone call drops
  43. Cat isn't in carrier/ Dog doesn't have leash
  44. "Even for emergency cases?!"
  45. Spayded/ Distemperment
  46. Madeline drops/spills something
  47. O parks by the wrong side door
  48. Coughing dog walks in front door
  49. Owner Disregards DVM instructions
  50. Client swears
  51. O asks about boarding
  52. A regular calls
  53. Someone just moved to the area
  54. New Client Walks in to Establish
  55. New client will "call back"
  56. O is a nurse
  57. Non-Client wants meds/food
  58. "Hey Shorty"
  59. Dr. Jain squeezes something in
  60. Client or staff pushes pull door
  61. O is asking for someone (staff) in particular
  62. O Self Diagnoses/ Medicates