Client wehaven'tseen in >3years callsClient orstaffpushespull doorO justwants anantibioticO wantsballparkestimateNOWOn holdwithanotherclinicO asksaboutboardingPhonecalldropsNew clientwill "callback""I justspoke tosomeonethere"Theprinteris angryOther endis silentwhenansweringSpayded/DistempermentClient hasbeen herefor "XXyears"Blue pearlis tooexpensive"Run thistransactionoffline?"Someonejust wantsa RabiesshotCat isn't incarrier/ Dogdoesn'thave leashRobocall"Even foremergencycases?!"ClientswearsO wantswritten RxFaxed/Emailed>10 minphonecallPet atesomethingbizarreO wantstheir RXTODAYSomeonejustmoved tothe areaO SelfDiagnoses/MedicatesClientshares fartoo muchinformationA PamCalledCoughingdog walksin frontdoorStaffmember hasa mentalbreakdownMadelinedrops/spillssomethingO is usingtheir carbluetoothto callHCsClientis madAregularcalls"HeyShorty"O walks in forRx/Food (didnot requestahead oftime)Non Clientasks if weseebirds/reptilesSomeonewants to speakto management(And won't saywhy)StaplerjamsSomeonenot on thescheduleshows upSomeonebrings ustreats :)Ownerwill "find anew vet"Dr. JainsqueezessomethinginNon-Clientwantsmeds/foodEar infectionneeds to beseenurgentlyO is anursePharmacyfaxes RxrequestJaelynn getscovered in abodily fluidImpromedcrashesDr. Jaingets pagedto Nurse's/TreatmentOwnerDisregardsDVMinstructionsO is askingfor someone(staff) inparticularUrineD/OO parksby thewrongside doorO calls forsick petafter10amO requests tospeak to asstafteransweringtheir question"Thevoicemailsays you'reclosed"O no-showsappointmentAlii needsmorefoodDVM returnsmessagecenter to officestaff (That wedon't need)KYB isFlushedNew ClientWalks in toEstablishClient wehaven'tseen in >3years callsClient orstaffpushespull doorO justwants anantibioticO wantsballparkestimateNOWOn holdwithanotherclinicO asksaboutboardingPhonecalldropsNew clientwill "callback""I justspoke tosomeonethere"Theprinteris angryOther endis silentwhenansweringSpayded/DistempermentClient hasbeen herefor "XXyears"Blue pearlis tooexpensive"Run thistransactionoffline?"Someonejust wantsa RabiesshotCat isn't incarrier/ Dogdoesn'thave leashRobocall"Even foremergencycases?!"ClientswearsO wantswritten RxFaxed/Emailed>10 minphonecallPet atesomethingbizarreO wantstheir RXTODAYSomeonejustmoved tothe areaO SelfDiagnoses/MedicatesClientshares fartoo muchinformationA PamCalledCoughingdog walksin frontdoorStaffmember hasa mentalbreakdownMadelinedrops/spillssomethingO is usingtheir carbluetoothto callHCsClientis madAregularcalls"HeyShorty"O walks in forRx/Food (didnot requestahead oftime)Non Clientasks if weseebirds/reptilesSomeonewants to speakto management(And won't saywhy)StaplerjamsSomeonenot on thescheduleshows upSomeonebrings ustreats :)Ownerwill "find anew vet"Dr. JainsqueezessomethinginNon-Clientwantsmeds/foodEar infectionneeds to beseenurgentlyO is anursePharmacyfaxes RxrequestJaelynn getscovered in abodily fluidImpromedcrashesDr. Jaingets pagedto Nurse's/TreatmentOwnerDisregardsDVMinstructionsO is askingfor someone(staff) inparticularUrineD/OO parksby thewrongside doorO calls forsick petafter10amO requests tospeak to asstafteransweringtheir question"Thevoicemailsays you'reclosed"O no-showsappointmentAlii needsmorefoodDVM returnsmessagecenter to officestaff (That wedon't need)KYB isFlushedNew ClientWalks in toEstablish

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client we haven't seen in >3 years calls
  2. Client or staff pushes pull door
  3. O just wants an antibiotic
  4. O wants ballpark estimate NOW
  5. On hold with another clinic
  6. O asks about boarding
  7. Phone call drops
  8. New client will "call back"
  9. "I just spoke to someone there"
  10. The printer is angry
  11. Other end is silent when answering
  12. Spayded/ Distemperment
  13. Client has been here for "XX years"
  14. Blue pearl is too expensive
  15. "Run this transaction offline?"
  16. Someone just wants a Rabies shot
  17. Cat isn't in carrier/ Dog doesn't have leash
  18. Robocall
  19. "Even for emergency cases?!"
  20. Client swears
  21. O wants written Rx Faxed/Emailed
  22. >10 min phone call
  23. Pet ate something bizarre
  24. O wants their RX TODAY
  25. Someone just moved to the area
  26. O Self Diagnoses/ Medicates
  27. Client shares far too much information
  28. A Pam Called
  29. Coughing dog walks in front door
  30. Staff member has a mental breakdown
  31. Madeline drops/spills something
  32. O is using their car bluetooth to call
  33. HCs Client is mad
  34. A regular calls
  35. "Hey Shorty"
  36. O walks in for Rx/Food (did not request ahead of time)
  37. Non Client asks if we see birds/reptiles
  38. Someone wants to speak to management (And won't say why)
  39. Stapler jams
  40. Someone not on the schedule shows up
  41. Someone brings us treats :)
  42. Owner will "find a new vet"
  43. Dr. Jain squeezes something in
  44. Non-Client wants meds/food
  45. Ear infection needs to be seen urgently
  46. O is a nurse
  47. Pharmacy faxes Rx request
  48. Jaelynn gets covered in a bodily fluid
  49. Impromed crashes
  50. Dr. Jain gets paged to Nurse's/ Treatment
  51. Owner Disregards DVM instructions
  52. O is asking for someone (staff) in particular
  53. Urine D/O
  54. O parks by the wrong side door
  55. O calls for sick pet after 10am
  56. O requests to speak to asst after answering their question
  57. "The voicemail says you're closed"
  58. O no-shows appointment
  59. Alii needs more food
  60. DVM returns message center to office staff (That we don't need)
  61. KYB is Flushed
  62. New Client Walks in to Establish