O parksby thewrongside doorDr. Jaingets pagedto Nurse's/Treatment"I justspoke tosomeonethere"O requests tospeak to asstafteransweringtheir questionBlue pearlis tooexpensiveImpromedcrashesO calls forsick petafter10amMadelinedrops/spillssomethingOn holdwithanotherclinicO wantsballparkestimateNOWA PamCalledSomeonewants to speakto management(And won't saywhy)StaplerjamsNon-Clientwantsmeds/foodO justwants anantibioticCat isn't incarrier/ Dogdoesn'thave leashO asksaboutboardingO wantstheir RXTODAYClient hasbeen herefor "XXyears"RobocallEar infectionneeds to beseenurgentlyO is anurseStaffmember hasa mentalbreakdownKYB isFlushedClientshares fartoo muchinformation>10 minphonecall"Even foremergencycases?!"PhonecalldropsNew clientwill "callback"O SelfDiagnoses/MedicatesCoughingdog walksin frontdoorAlii needsmorefoodJaelynn getscovered in abodily fluidNon Clientasks if weseebirds/reptilesSpayded/DistempermentOwnerDisregardsDVMinstructionsOther endis silentwhenansweringClientswearsO no-showsappointmentSomeonejustmoved tothe areaO is usingtheir carbluetoothto callSomeonenot on thescheduleshows upO wantswritten RxFaxed/EmailedUrineD/O"HeyShorty"Someonebrings ustreats :)O walks in forRx/Food (didnot requestahead oftime)Pet atesomethingbizarreTheprinteris angry"Run thistransactionoffline?"Client wehaven'tseen in >3years callsDr. Jainsqueezessomethingin"Thevoicemailsays you'reclosed"Pharmacyfaxes RxrequestOwnerwill "find anew vet"Someonejust wantsa RabiesshotAregularcallsDVM returnsmessagecenter to officestaff (That wedon't need)O is askingfor someone(staff) inparticularHCsClientis madClient orstaffpushespull doorNew ClientWalks in toEstablishO parksby thewrongside doorDr. Jaingets pagedto Nurse's/Treatment"I justspoke tosomeonethere"O requests tospeak to asstafteransweringtheir questionBlue pearlis tooexpensiveImpromedcrashesO calls forsick petafter10amMadelinedrops/spillssomethingOn holdwithanotherclinicO wantsballparkestimateNOWA PamCalledSomeonewants to speakto management(And won't saywhy)StaplerjamsNon-Clientwantsmeds/foodO justwants anantibioticCat isn't incarrier/ Dogdoesn'thave leashO asksaboutboardingO wantstheir RXTODAYClient hasbeen herefor "XXyears"RobocallEar infectionneeds to beseenurgentlyO is anurseStaffmember hasa mentalbreakdownKYB isFlushedClientshares fartoo muchinformation>10 minphonecall"Even foremergencycases?!"PhonecalldropsNew clientwill "callback"O SelfDiagnoses/MedicatesCoughingdog walksin frontdoorAlii needsmorefoodJaelynn getscovered in abodily fluidNon Clientasks if weseebirds/reptilesSpayded/DistempermentOwnerDisregardsDVMinstructionsOther endis silentwhenansweringClientswearsO no-showsappointmentSomeonejustmoved tothe areaO is usingtheir carbluetoothto callSomeonenot on thescheduleshows upO wantswritten RxFaxed/EmailedUrineD/O"HeyShorty"Someonebrings ustreats :)O walks in forRx/Food (didnot requestahead oftime)Pet atesomethingbizarreTheprinteris angry"Run thistransactionoffline?"Client wehaven'tseen in >3years callsDr. Jainsqueezessomethingin"Thevoicemailsays you'reclosed"Pharmacyfaxes RxrequestOwnerwill "find anew vet"Someonejust wantsa RabiesshotAregularcallsDVM returnsmessagecenter to officestaff (That wedon't need)O is askingfor someone(staff) inparticularHCsClientis madClient orstaffpushespull doorNew ClientWalks in toEstablish

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. O parks by the wrong side door
  2. Dr. Jain gets paged to Nurse's/ Treatment
  3. "I just spoke to someone there"
  4. O requests to speak to asst after answering their question
  5. Blue pearl is too expensive
  6. Impromed crashes
  7. O calls for sick pet after 10am
  8. Madeline drops/spills something
  9. On hold with another clinic
  10. O wants ballpark estimate NOW
  11. A Pam Called
  12. Someone wants to speak to management (And won't say why)
  13. Stapler jams
  14. Non-Client wants meds/food
  15. O just wants an antibiotic
  16. Cat isn't in carrier/ Dog doesn't have leash
  17. O asks about boarding
  18. O wants their RX TODAY
  19. Client has been here for "XX years"
  20. Robocall
  21. Ear infection needs to be seen urgently
  22. O is a nurse
  23. Staff member has a mental breakdown
  24. KYB is Flushed
  25. Client shares far too much information
  26. >10 min phone call
  27. "Even for emergency cases?!"
  28. Phone call drops
  29. New client will "call back"
  30. O Self Diagnoses/ Medicates
  31. Coughing dog walks in front door
  32. Alii needs more food
  33. Jaelynn gets covered in a bodily fluid
  34. Non Client asks if we see birds/reptiles
  35. Spayded/ Distemperment
  36. Owner Disregards DVM instructions
  37. Other end is silent when answering
  38. Client swears
  39. O no-shows appointment
  40. Someone just moved to the area
  41. O is using their car bluetooth to call
  42. Someone not on the schedule shows up
  43. O wants written Rx Faxed/Emailed
  44. Urine D/O
  45. "Hey Shorty"
  46. Someone brings us treats :)
  47. O walks in for Rx/Food (did not request ahead of time)
  48. Pet ate something bizarre
  49. The printer is angry
  50. "Run this transaction offline?"
  51. Client we haven't seen in >3 years calls
  52. Dr. Jain squeezes something in
  53. "The voicemail says you're closed"
  54. Pharmacy faxes Rx request
  55. Owner will "find a new vet"
  56. Someone just wants a Rabies shot
  57. A regular calls
  58. DVM returns message center to office staff (That we don't need)
  59. O is asking for someone (staff) in particular
  60. HCs Client is mad
  61. Client or staff pushes pull door
  62. New Client Walks in to Establish