Client wehaven'tseen in >3years callsNon Clientasks if weseebirds/reptilesO wantsballparkestimateNOWClientshares fartoo muchinformationO calls forsick petafter10amAlii needsmorefoodImpromedcrashesDr. JainsqueezessomethinginOwnerwill "find anew vet"O justwants anantibioticA PamCalledBlue pearlis tooexpensiveSpayded/Distemperment"Run thistransactionoffline?"Jaelynn getscovered in abodily fluidNon-Clientwantsmeds/foodOther endis silentwhenansweringO SelfDiagnoses/MedicatesO wantswritten RxFaxed/EmailedPet atesomethingbizarreHCsClientis madO is usingtheir carbluetoothto callClient orstaffpushespull door"Thevoicemailsays you'reclosed"Dr. Jaingets pagedto Nurse's/TreatmentStaffmember hasa mentalbreakdownClient hasbeen herefor "XXyears"Someonebrings ustreats :)O walks in forRx/Food (didnot requestahead oftime)O is anurseO requests tospeak to asstafteransweringtheir questionNew clientwill "callback"UrineD/ODVM returnsmessagecenter to officestaff (That wedon't need)New ClientWalks in toEstablishO is askingfor someone(staff) inparticular"Even foremergencycases?!"O asksaboutboardingPhonecalldropsEar infectionneeds to beseenurgentlyMadelinedrops/spillssomethingOn holdwithanotherclinic"HeyShorty"O parksby thewrongside doorClientswearsCat isn't incarrier/ Dogdoesn'thave leashRobocallO no-showsappointmentStaplerjamsSomeonenot on thescheduleshows upSomeonejust wantsa RabiesshotAregularcallsTheprinteris angryPharmacyfaxes Rxrequest"I justspoke tosomeonethere">10 minphonecallO wantstheir RXTODAYSomeonejustmoved tothe areaKYB isFlushedOwnerDisregardsDVMinstructionsSomeonewants to speakto management(And won't saywhy)Coughingdog walksin frontdoorClient wehaven'tseen in >3years callsNon Clientasks if weseebirds/reptilesO wantsballparkestimateNOWClientshares fartoo muchinformationO calls forsick petafter10amAlii needsmorefoodImpromedcrashesDr. JainsqueezessomethinginOwnerwill "find anew vet"O justwants anantibioticA PamCalledBlue pearlis tooexpensiveSpayded/Distemperment"Run thistransactionoffline?"Jaelynn getscovered in abodily fluidNon-Clientwantsmeds/foodOther endis silentwhenansweringO SelfDiagnoses/MedicatesO wantswritten RxFaxed/EmailedPet atesomethingbizarreHCsClientis madO is usingtheir carbluetoothto callClient orstaffpushespull door"Thevoicemailsays you'reclosed"Dr. Jaingets pagedto Nurse's/TreatmentStaffmember hasa mentalbreakdownClient hasbeen herefor "XXyears"Someonebrings ustreats :)O walks in forRx/Food (didnot requestahead oftime)O is anurseO requests tospeak to asstafteransweringtheir questionNew clientwill "callback"UrineD/ODVM returnsmessagecenter to officestaff (That wedon't need)New ClientWalks in toEstablishO is askingfor someone(staff) inparticular"Even foremergencycases?!"O asksaboutboardingPhonecalldropsEar infectionneeds to beseenurgentlyMadelinedrops/spillssomethingOn holdwithanotherclinic"HeyShorty"O parksby thewrongside doorClientswearsCat isn't incarrier/ Dogdoesn'thave leashRobocallO no-showsappointmentStaplerjamsSomeonenot on thescheduleshows upSomeonejust wantsa RabiesshotAregularcallsTheprinteris angryPharmacyfaxes Rxrequest"I justspoke tosomeonethere">10 minphonecallO wantstheir RXTODAYSomeonejustmoved tothe areaKYB isFlushedOwnerDisregardsDVMinstructionsSomeonewants to speakto management(And won't saywhy)Coughingdog walksin frontdoor

Apple Valley Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client we haven't seen in >3 years calls
  2. Non Client asks if we see birds/reptiles
  3. O wants ballpark estimate NOW
  4. Client shares far too much information
  5. O calls for sick pet after 10am
  6. Alii needs more food
  7. Impromed crashes
  8. Dr. Jain squeezes something in
  9. Owner will "find a new vet"
  10. O just wants an antibiotic
  11. A Pam Called
  12. Blue pearl is too expensive
  13. Spayded/ Distemperment
  14. "Run this transaction offline?"
  15. Jaelynn gets covered in a bodily fluid
  16. Non-Client wants meds/food
  17. Other end is silent when answering
  18. O Self Diagnoses/ Medicates
  19. O wants written Rx Faxed/Emailed
  20. Pet ate something bizarre
  21. HCs Client is mad
  22. O is using their car bluetooth to call
  23. Client or staff pushes pull door
  24. "The voicemail says you're closed"
  25. Dr. Jain gets paged to Nurse's/ Treatment
  26. Staff member has a mental breakdown
  27. Client has been here for "XX years"
  28. Someone brings us treats :)
  29. O walks in for Rx/Food (did not request ahead of time)
  30. O is a nurse
  31. O requests to speak to asst after answering their question
  32. New client will "call back"
  33. Urine D/O
  34. DVM returns message center to office staff (That we don't need)
  35. New Client Walks in to Establish
  36. O is asking for someone (staff) in particular
  37. "Even for emergency cases?!"
  38. O asks about boarding
  39. Phone call drops
  40. Ear infection needs to be seen urgently
  41. Madeline drops/spills something
  42. On hold with another clinic
  43. "Hey Shorty"
  44. O parks by the wrong side door
  45. Client swears
  46. Cat isn't in carrier/ Dog doesn't have leash
  47. Robocall
  48. O no-shows appointment
  49. Stapler jams
  50. Someone not on the schedule shows up
  51. Someone just wants a Rabies shot
  52. A regular calls
  53. The printer is angry
  54. Pharmacy faxes Rx request
  55. "I just spoke to someone there"
  56. >10 min phone call
  57. O wants their RX TODAY
  58. Someone just moved to the area
  59. KYB is Flushed
  60. Owner Disregards DVM instructions
  61. Someone wants to speak to management (And won't say why)
  62. Coughing dog walks in front door